Think Energy Reviews 455

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the competitive rates, ease of enrollment, and potential for savings on their electric bills. Many consumers appreciate the simple and smooth enrollment process, with some specifically mentioning the benefits of community solar programs. People highlight the value and absence of hidden fees, expressing satisfaction with the savings achieved since switching to this energy provider. Consumers consistently praise the customer service for being prompt, professional, and helpful. The availability of local advisors and the ease of reaching them are also appreciated. Several reviewers mention specific programs like AutoSave, which automatically tracks and applies the lowest available rate, leading to effortless savings. The company's transparency and commitment to providing clean energy options are additional points of satisfaction for consumers.

Based on these reviews

Rated 5 out of 5 stars

I’ve saved so much money on my light bill by getting connected to a local community solar farm through Think Energy!! It helps me keep my expenses low but also support local jobs & companies and not... See more

Company replied

Rated 5 out of 5 stars

Changing my electricity Supplier from ComEd’s increased rate to Think Energy’s 6 month rate was an easy choices. Doing so allowed me to lower my bill until Think Energy’s proprietary technology called... See more

Company replied

Rated 5 out of 5 stars

Think Energy has been excellent to work with. Communication is clear, the rates are fair, and customer service is responsive whenever I have a question. It’s refreshing to deal with a company that kee... See more

Company replied

Rated 5 out of 5 stars

Only company I know of that gives personalized savings based on how a customer uses their electricity. If they can't save the customer, they put them back with the utility. Monitor for free every mon... See more

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Rated 5 out of 5 stars

My Dad is on a fixed income so I signed him up thinking it couldn't hurt. The next month we got a notification that his elsewhere rate was going to be more than a cent less per kwh. Super grateful to... See more

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Rated 5 out of 5 stars

With comed's rates on the rise, I'm glad I signed up for Think Energy's services because the solar discounts coupled with lower electric rates maintained a lower bill than what it normally would have... See more

Company replied

Rated 5 out of 5 stars

AutoSave Makes Energy Savings Effortless I recently switched to Think Energy here in Washington, DC, and their AutoSave program has been a game-changer. I love that everything runs automatic... See more

Company replied

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Think Energy AutoSave Review I’ve been using AutoSave from Think Energy and it’s honestly a game changer. Instead of constantly shopping for electric rates or worrying about b... See more

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Rated 5 out of 5 stars

I just received my electricity bill, and I am amazed at the savings I'm actually receiving. Think Energy so far has supplied everything they offered and promised. I can only imagine how much higher my... See more

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Rated 5 out of 5 stars

Think Energy has saved me money every month for the last 17 months and the customer service has been awesome. Friendly and quick to answer my questions. I've been a customer of other energy companie... See more

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Rated 5 out of 5 stars

I have been a happy customer for just over 3 years and everything they promised has come to pass. Great customer service and community solar has become a lifesaver for me and my family.

Company replied

Rated 5 out of 5 stars

It was very easy to sign up, quick service to get the service on. I am very happy with Think Energy! The website is easy to navigate, each month I get a reminder before my bill is due and the website... See more

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Rated 5 out of 5 stars

Think Energy has been absolutely amazing for my household. Prior to enrolling, we were paying in the range of $300-$450 every month and living out of payment plans month to month. We have now been a c... See more

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Rated 5 out of 5 stars

Great service, our advisor was very knowledgeable and helpful we are happy with our Autosave and community solar plans. Thank you Angelica Masis Joseph for explaining everything and helping out fami... See more

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Rated 5 out of 5 stars

I am changing my rating from 1 to 5 as I got $100 gift card as promised by customer service. My suggestion is to please improve the reward process as other electricity providers. As soon as the p... See more

Company replied

Rated 5 out of 5 stars

I couldn't be more happy with Think Energy. Very easy to enroll for their extremely competitive discount rates. I can't wait to join their Free Energy Club to totally eliminate my monthly electric bil... See more

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Rated 5 out of 5 stars

Think Energy is amazing, it would be silly not to be a customer, it’s a free gift of savings and keeping money in your families pockets !!!

Company replied

Rated 5 out of 5 stars

ThinkEnergy is a great energy company helping me to save money on my electric bill. There is no fees, no cancelation costs-just savings.

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Rated 5 out of 5 stars

I appreciate Think Energy for helping me save on my energy bill and also saves me time with there services!

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Rated 5 out of 5 stars

It’s been such a great experience from the enrollment process being so simple to an easy way to pay & great customer service too!

Company replied

Rated 5 out of 5 stars

I’m excited about Auto Save. It’s the first time I’ve seen anything like this being offered. I’m happy that this is offered in my area. Thanks ThinkEnergy for your support and effort for the People to... See more

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Rated 5 out of 5 stars

Customer service is always willing to help provide great follow through!! Thank you!

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Rated 5 out of 5 stars

Simple and smooth enrollment process for Community Solar, and it guarantees me 20 years of state-backed savings every month??? The biggest no-brainer of all time!!

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Rated 5 out of 5 stars

The rates are great compared to other electricity suppliers. Simple to sign up and customer service is great. And they offer a Free Energy Rebate for referrals.

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Rated 5 out of 5 stars

Been a customer of Community Solar for over 18 months. Get my 5% discount every month as promised

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Rated 5 out of 5 stars

I saved almost $90 on my last bill! Also, when I called customer service, I was very impressed by the prompt and professional customer service.

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Rated 5 out of 5 stars

It was a very easy process, straightforward and I felt really good about the decision!

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Rated 5 out of 5 stars

I signed up to Think Energy 3 months ago. Service is amazing and I’m saving a lot of money. Would recommend this to everybody.

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Rated 5 out of 5 stars

Great organization to work for. Great customer service. Saving me money as a costumer.

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Rated 5 out of 5 stars

Think Energy is one of the best companies that I have ever partnered with.

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Rated 5 out of 5 stars

Easy to set up, easy to work with. Who does not like saving money on a bill that is projected to grow in the future.

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Rated 5 out of 5 stars

I saved a lot of money on my electric bill!!! Great service, great product!!! Would give 6 stars if I could!!!!

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Rated 5 out of 5 stars

Great customer service, great price, great marketing and sales reprentatives!

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Rated 4 out of 5 stars

My first meeting tonight gave me great information, I have many questions but will read all info! Excited about Auto Save.

Rated 5 out of 5 stars

I absolutely love Think Energy! We’ve had our service with Think since August 2023! Great rates, great service and I appreciate the integrity of this company!

Rated 5 out of 5 stars

Great Company doing amazing things!! Super grateful to them. I'm a very happy costumer and would recommend them to anyone looking to save on their electric bill!

Rated 5 out of 5 stars

I’m really pleased with my experience using Think Energy. My advisor is local, easy to reach, and always takes time to answer my questions—which makes a big difference. I’ve never enjoyed handing over... See more

Company replied

Rated 5 out of 5 stars

A company that puts customers first and has amazing products that offers real value. No gimmicks or hidden fees.

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Company details

  1. Energy Supplier

Written by the company

Think Energy is an energy company with the bright idea to make clean energy simple, easy and affordable for everyone.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

455 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Great all around service

Great customer service, great price, great marketing and sales reprentatives!

November 30, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

We're glad it's all great! Thank you so much

Rated 5 out of 5 stars

Great experience

I saved a lot of money on my electric bill!!!
Great service, great product!!!
Would give 6 stars if I could!!!!

December 2, 2024
Unprompted review
Think Energy logo

Reply from Think Energy

Thats music to our ears! Thank you so much!

Rated 5 out of 5 stars

Wonderful customer experience

Think Energy has been excellent to work with. Communication is clear, the rates are fair, and customer service is responsive whenever I have a question. It’s refreshing to deal with a company that keeps things simple and honest. Very happy with my experience!

November 14, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

Thank you Joseph! This is a fantastic review!

Rated 5 out of 5 stars

It’s been such a great experience from…

It’s been such a great experience from the enrollment process being so simple to an easy way to pay & great customer service too!

November 18, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

We try to keep things simple and provide excelent service! Thank you, Amanda, for the review!

Rated 5 out of 5 stars

Innovative Savings Program

Only company I know of that gives personalized savings based on how a customer uses their electricity. If they can't save the customer, they put them back with the utility. Monitor for free every month to see when they can save.
Great deal!

November 18, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

We couldn't agree more! Thank you so much Yitzy!

Rated 5 out of 5 stars

Latest electricity bill

With comed's rates on the rise, I'm glad I signed up for Think Energy's services because the solar discounts coupled with lower electric rates maintained a lower bill than what it normally would have been.

November 4, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

Thats such wonderful news! Thank you for the review Paul!

Rated 5 out of 5 stars

I have been a happy customer for just…

I have been a happy customer for just over 3 years and everything they promised has come to pass. Great customer service and community solar has become a lifesaver for me and my family.

October 2, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

This is so amazing! Thank you Ed, for the great review!

Rated 5 out of 5 stars

It was very easy to sign up

It was very easy to sign up, quick service to get the service on. I am very happy with Think Energy! The website is easy to navigate, each month I get a reminder before my bill is due and the website makes it easy to pay and I can even view my bill.

November 16, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

This is fantastic! We are so happy that you are loving the my portal experience. Thank you for the review!

Rated 5 out of 5 stars

I’ve saved so much money on my light…

I’ve saved so much money on my light bill by getting connected to a local community solar farm through Think Energy!! It helps me keep my expenses low but also support local jobs & companies and not line the pockets of big corps

November 2, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

Community solar is the absolute best! Thank you for the review!

Rated 5 out of 5 stars

AutoSave Makes Energy Savings…

AutoSave Makes Energy Savings Effortless

I recently switched to Think Energy here in Washington, DC, and their AutoSave program has been a game-changer. I love that everything runs automatically in the background—no complicated setup, no confusing rate changes, just consistent savings each month.

The signup process was simple, and the communication from Think Energy has been clear and upfront. What stands out most is the transparency: I can actually see how the AutoSave program adjusts my rate and helps keep my bill predictable, even when energy prices fluctuate.

Customer service has also been great. When I had a quick question about my first bill, a representative responded promptly and explained everything clearly.

If you want an energy provider that’s easy to work with and actually helps you save money without lifting a finger, I highly recommend Think Energy and their AutoSave program

November 16, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

Wow Julius! Thank you so much for the wonderful review!

Rated 5 out of 5 stars

Think Energy is amazing

Think Energy is amazing, it would be silly not to be a customer, it’s a free gift of savings and keeping money in your families pockets !!!

November 16, 2025
Unprompted review
Think Energy logo

Reply from Think Energy

Might as well save on something you use anyway! Thank you for the review!

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