This company went far and beyond on helping mw with my order, I couldn't recommend thread logic enough, very helpful and great customer service. I can not wait to see my product when it comes
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #10 of 49 best companies in Printed Clothing Store
- #20 of 425 best companies in Clothing Store
Information provided by various external sources
Thread Logic is proud to carry a variety of custom logo embroidered apparel for men and women, including polo shirts, dress shirts, jackets, hats, bags and more. Since 2001, we have offered quality custom logo embroidered apparel with a 100% guarantee. We take pride in quality and that every logo is embroidered on site in Jordan, Minnesota. We offer free embroidery, free logo set-up, no minimum orders, quantity discounts for orders that are over $500 and no minimum orders. If you have any questions please call our friendly customer service experts and reach a live person immediately at 800-347-1612.
Contact info
16775 Greystone Lane, 55352, Jordan, United States
- 8003471612
- customerservice@threadlogic.com
- threadlogic.com
Replied to 27% of negative reviews
Typically replies within 1 week
They did a great job with my order
They did a great job with my order. I only had 10 items, each item was a different, and they all turned out great. The order arrived when they said it would. I really like how they offer national brand clothing like Carhartt.
Fast, Easy and Top Quality.
Awesome experience and the product was top quality. I will definitely be ordering more.
Company Gifts - Excellent
The Richardson 12 hats we ordered came out amazing, the embroidery surpassed my expectations. It made a great gift for our company team. Service was also excellent, Thread Logic was always quick to reply with any questions and provide informative answers. Great experience!
very good customer service
This company went far and beyond on helping mw with my order, I couldn't recommend thread logic enough, very helpful and great customer service.
I can not wait to see my product when it comes
Stephanie Schrandt in Customer Service…
Stephanie Schrandt in Customer Service was very helpful to get the order processed and delivered.
Very happy with the product we received and will consider additional orders in the future.
Everything was perfect
They made sure my logo was just right! Great communication!
Turned out beautiful!
I ordered these jackets for our mid-levels.
I ordered these jackets for our mid-levels. They loved the material and how the jackets fit.
Customer Service gave very good…
Customer Service gave very good feedback and advice about the production requirements. Product is high quality and execution of embroidery was as expected.
A shining example of great customer service!
We purchased the firm's holiday presents for our Principal Architects and theentire Thread Logic experience from order to delivery was top-notch. From the prompt email communication to the preproduction embroidery approval to our amazing customer service rep (Susan Samuelson), the entire process was seamless. We were especially thrilled to see the broad selection of brands like North Face and Patagonia which you offer. Cannot recommend Thread Logic enough! Happy Holidays!!
They are exceptional to work with
They are exceptional to work with. They are immediately responsive with a confirmation of our order. I had a few detailed questions relating to the color of the thread, and they were very responsive, informative, and more than willing to discuss. When I had questions as to the look of the finished product, my contact there took a picture with her own cell phone, and to be honest, seeing it like that was very reassuring that what we ordered was going to look fantastic, which it did. I was very impressed with their follow up and openness to talk. You really need good communication in this area of design.
Excellent all around service
My experiences with this company have been great. They do great work, at a good price. Their clothing lines are great, and everything I have wanted, I have found. Wish their turn around time was better, but that's just a small nitpick item on my part as I know their work takes time.
Very responsive and got the order right…
Very responsive and got the order right the first time.
Great Quality
Product was better than expected and when I made an error making the order, the company contacted me quickly to inquire and make sure things were in order.
Friendly helpful and knowledgeable
Friendly helpful and knowledgeable
The product turned out amazing
Customer Service gave very good…
Customer Service gave very good feedback and advice about the production requirements. Product is high quality and execution of embroidery was as expected.
Our Rep was top notch
Our Rep was top notch, she answered all questions precisely and swiftly. She followed our order through to the end. Product was done quickly and shipped without any problems. Arrived on time and was a quality product. Love it!
My package came in on time and our…
My package came in on time and our company logo looked great on all the aparrell
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








