Timeshare Broker Services Reviews 70

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the positive interactions with the staff. Consumers appreciate the excellent customer service provided, noting the prompt response times and ease of contact. People express satisfaction with the overall service, emphasizing the professionalism and knowledge of the staff. Reviewers found the team to be diligent, efficient, and amazing to work with. The company is commended for clear communication, seamless execution, and making the entire process easy and stress-free.

Based on these reviews

Rated 5 out of 5 stars

This was my second time dealing with the services of Timeshare Broker. I was looking to purchase more time share points , I sent a note to my previous rep but was re directed to Ryan that has been wi... See more

Rated 5 out of 5 stars

My husband and I recently purchased a one-week timeshare in N.Myrtle Beach, SC. This was our first time going through SMTN.com. I had been watching several units and decided to give them a try. Such... See more

Rated 5 out of 5 stars

I had such an amazing experience with SMTN. I thought I couldn’t sell my timeshare and was going to spend money with an attorney to somehow just get rid of it. But SMTN showed up on my radar, called t... See more

Rated 5 out of 5 stars

Jennifer Ralston recently sold one unit of ours at Marriott Mountainside. The sale couldn't of went smoother. She was professional, available and eager to help us. We have another unit at Marriott... See more

Rated 5 out of 5 stars

We purchased our time share sight unseen. Jennifer Ralston was who we worked with. She was very friendly, and extremely helpful. She was there through the whole process, if there was something we did... See more

Rated 5 out of 5 stars

I had the best experience with Timeshare Broker Services. All agents who helped me were fast in answering me and solving any issues that came up. They were friendly and explained everything I asked th... See more

Rated 5 out of 5 stars

Purchasing a Hilton timeshare through these guys was an excellent experience! We found exactly what we were looking for within our budget. The SMTN team was diligent, efficient, and truly amazing to w... See more

Rated 5 out of 5 stars

After listing our Timeshare, we eventually received a call from Jennifer Ralston that she had received an offer. After listening to the offer, we went back and forth a couple of times and eventually... See more

Rated 5 out of 5 stars

SMTN, Sell my timeshare now, sold my unit. My agent was Ryan Bishop he was great. He kept intouch throughout the whole process. If I had any concerns or questions someone always got back to me w... See more

Rated 5 out of 5 stars

I bought a timeshare in Cancun back in December 2024. Jennifer Ralston who is a realtor at TimeShare Broker Services helped me with my transaction. she was very knowledgeable and helpful. She communic... See more

Rated 5 out of 5 stars

I am a Wyndham owner who is over the price of purchasing points from them. I found a package that met my needs here and Nicholas was awesome throughout the entirety of the process. Wyndham was draggin... See more

Rated 5 out of 5 stars

Such a great and easy process for us. The company made the process seamless with little to no effort from us. We appreciate all there help in buying a timeshare. They always answered any questions we... See more

Rated 5 out of 5 stars
Verified

I am a customer of SMTN. They were timely and efficient in the purchase of my recent timeshare purchase. They communicated with me on every step of the way. There are so many steps in getting a clear... See more

Rated 5 out of 5 stars

Jennifer Ralston was fabulous in helping us secure an additional time share. Informative punctual and patient in answering our questions, I would recommend Jennifer to anyone! Paul

Rated 5 out of 5 stars

Timeshare Broker Services performed just as advertised. They will help you out just as promised. I would recommend them to anyone with an annoying timeshare that they can’t get rid of!

Rated 5 out of 5 stars

I received a phone all from Christopher and he said he had a buyer for my Timeshare. He assured me there would be no out of pocket money for me. It worked out and Hilton ended up buying back on First... See more

Rated 5 out of 5 stars

We bought a timeshare through timesharebrokerservices.com. Carolina Romero helped us through the process. We've received our new timeshare and now just need to make some time to go on vacation!

Rated 5 out of 5 stars

Timeshare Broker Services seamlessly executed the sale of my timeshare! They were quick in action, easy and clear to communicate with, and economical. I was so glad this process turned out to be so... See more

Rated 5 out of 5 stars

We had a great experience with our purchase. Mark Goolsby was very professional and great at communication. He answered all our questions promtly and explained everything. Seamless transaction.

Rated 5 out of 5 stars

Jennifer Ralston of Timeshare Broker Services contacted me by text to say she had a buyer for my Hilton timeshare in New York City at West 57th St. I had previously investigated a number of companies... See more

Rated 5 out of 5 stars

Jennifer Ralston was terrific. Answered all my questions and made the process easy. Highly recommended.

Rated 5 out of 5 stars

Great communication and very quick escrow. What was supposed to be months was completed efficiently and expertly in weeks. Everyone is always skeptical when you use the words "salesman" and "time... See more

Rated 5 out of 5 stars

I tried to do business with several companies before Timeshare broker services and it was total failure. Timeshare broker was straight with and honest with me. Good company to do business with.

Rated 5 out of 5 stars

I worked with my agent Bunny to locate and find the owners of a specific week we wanted to purchase at Diamondhead in Ft. Myers Beach. She had wonderful communication the whole way while she contacte... See more

Rated 5 out of 5 stars

My wife and I recently purchased two (1-week) time shares in Kauai via Sell My Timeshare Now (SMTN). Our agent, Renee Icenroad, was very helpful! She broke down the cost/fees and explained everything... See more

Rated 5 out of 5 stars

Excellent customer service and everyone willing to always help! Highly recommend for people who are looking to purchase thru this platform!

Rated 5 out of 5 stars

I thought I was stuck with my timeshare that has been a drag on me for years. I tried to get out of it, and I was even so desperate I said they can just have it back for free to the timeshare compa... See more

Rated 5 out of 5 stars

Timeshare Broker Services made buying into the time share incredibly easy. Everything that was needed was explained thoroughly and simply. I knew exactly what was needed from me and there were no su... See more

Rated 5 out of 5 stars

It took time, but all was disclosed. The time was due to the property owner which is expected. Also, all the fees were disclosed on front end and were exactly as I was told. There are some very good p... See more

Rated 5 out of 5 stars

My experience purchasing a vacation club membership in Mexico through Timeshare Broker Services was great. I received a great deal for the membership and the purchase was very smooth. We've used our... See more

Rated 5 out of 5 stars

I owned a Time share which I no longer wanted as it was the result of a previous marriage. I searched for 6-12 months on the best way to sell it and settled on the SMTN as the listing service. (i... See more

Rated 5 out of 5 stars

I've bought through them twice. As a real estate attorney, I can attest they did everything perfectly. Great experience.

Rated 5 out of 5 stars

Daniela Marques-Para is a great agent, her communication was timely and made sure to communicate with us throughout the process. It does take time to complete a points transfer with Wyndham, but that... See more

Rated 5 out of 5 stars

These guys rock, I have completed three transaction and everyone of them has been smooth and easy. I am working on a fourth transaction now!

Rated 5 out of 5 stars

Working with this company was awesome.They were patient, they took the time to answer all the questions.I have, I had an awesome experience.

Rated 5 out of 5 stars

Benjamin and Ryan Bishop were awesome to work with on our timeshare purchase. Both very informative and let us know every step of the process what to expect. The closing was just as easy, once everyth... See more

Rated 5 out of 5 stars

Smooth and Easy Closing! We recently completed a timeshare closing in Falmouth MA through SMTN.com and had a very good experience. The team, including Ben, were professional, responsive, answered... See more

Rated 5 out of 5 stars

Jennifer Ralston was awesome. She helped facilitate the buying of our new timeshare in Aruba and made the whole process comfortable and kept us up to date with the whole process between us and the sel... See more

Rated 5 out of 5 stars

I recently purchased a timeshare through TBS and Carolina Romero managed the process between me and the other parties. Throughout, she kept me well informed and assisted me all the way until the closi... See more

Rated 5 out of 5 stars

I'm very happy with the services provided by Timeshare Broker Services and Mark Goolsby. He handled the communication between me and the buyer. The process was smooth and easy. I highly recommend.... See more

Rated 5 out of 5 stars

I was lucky to have the services of Daniela Marques Parra who helped with communication and answered my questions with my recent timeshare purchase. I would be more than happy to have her help me wit... See more

Rated 5 out of 5 stars

Over the years, I have received many calls and emails from various companies to sell my timeshare. I am writing the review because I truly had a good experience this time and wanted to share with... See more

Rated 5 out of 5 stars

We had the pleasure of purchasing our timeshare through Victor Matos and the team at Timeshare Broker Services. They made a stressful situation as stress-free as possible, helping us all along the way... See more

Rated 5 out of 5 stars

It was a slow process but NIcolas responded to every phone call and e-mail without hesitation. It was a great experience working with him. I look forward to him helping with the exit of 2 more of my... See more

We perform checks on reviews


Company details

  1. Real Estate Agents
  2. Real Estate Agency
  3. Real Estate Consultant
  4. Vacation Rental

Information provided by various external sources

Timeshare Broker Services is comprised of a network of highly experienced, licensed timeshare brokers. Our brokers are resale experts who have the timeshare real estate knowledge to ensure the best possible results for those looking to purchase a timeshare. We offer a large inventory of points packages, fractionals, and timeshares in the world's most popular vacation destinations and resorts. Browse available timeshares for sale by clicking below.


Contact info

4.8

Excellent

TrustScore 5 out of 5

70 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews


Advertisement
Rated 5 out of 5 stars

Bargains are out there

It took time, but all was disclosed. The time was due to the property owner which is expected. Also, all the fees were disclosed on front end and were exactly as I was told. There are some very good purchases to be had as compared to buying directly from timeshare.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

This was my second time dealing with this company

This was my second time dealing with the services of Timeshare Broker. I was looking to purchase more time share points , I sent a note to my previous rep but was re directed to Ryan that has been with the group for many years. I sent him my request and within a few hours, he was able to send me some offers with all the details for my analysis. I was really impressed by the quickness of the response and especially the knowledge of Ryan, it showed that he is a veteran in this business. I would really recommend dealing with Timeshare Broker, thank you to the team. Dan

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Benjamin and Ryan Bishop were awesome…

Benjamin and Ryan Bishop were awesome to work with on our timeshare purchase. Both very informative and let us know every step of the process what to expect. The closing was just as easy, once everything If you are looking to purchase, look no further!

November 14, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

I had such an amazing experience with…

I had such an amazing experience with SMTN. I thought I couldn’t sell my timeshare and was going to spend money with an attorney to somehow just get rid of it. But SMTN showed up on my radar, called them, and they walked me through their process. I felt comfortable and they gave me the transparency I needed to move it forward. I did and in 6 months, sold the timeshare. Made me believer that there are good companies like this in this crazy industry.d

November 18, 2024
Unprompted review
Rated 5 out of 5 stars

Long distance, sight unseen

We purchased our time share sight unseen. Jennifer Ralston was who we worked with. She was very friendly, and extremely helpful. She was there through the whole process, if there was something we did not understand she explained it to us. This was a long distance purchase and I will say there is no one better than Jennifer in my book. I fully trust Time Share Broker Services, this was the best and easiest purchase I have ever made.

December 14, 2024
Unprompted review
Rated 5 out of 5 stars

It was a slow process but NIcolas…

It was a slow process but NIcolas responded to every phone call and e-mail without hesitation. It was a great experience working with him. I look forward to him helping with the exit of 2 more of my timeshares.
Charles & Bevery Frazier

October 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Jennifer Ralston recently sold one unit…

Jennifer Ralston recently sold one unit of ours at Marriott Mountainside. The sale couldn't of went smoother. She was professional, available and eager to help us. We have another unit at Marriott Mountainside and at Harborside Atlantis that I hope she will accept to help us sell. Ask for Jennifer!!!

March 14, 2025
Unprompted review
Rated 5 out of 5 stars

These guys rock

These guys rock, I have completed three transaction and everyone of them has been smooth and easy. I am working on a fourth transaction now!

October 9, 2025
Unprompted review
Rated 5 out of 5 stars

We purchased a timeshare through…Emran Ram of Timeshare Broker Services

We purchased a timeshare through Timeshare Broker Services and our agent, Emran Ram, is phenomenal! This is the first time we’ve purchased a timeshare and Emran was invaluable throughout the process. Not only for his knowledge, but also his customer service. It’s rare to find a person with his level of honesty and integrity these days. Throughout the process, we felt that Emran cared about us personally, looked out for our best interests, and lived up to his word. He made us comfortable in moving forward with the purchase.

However, there were issues with the closing company (Timeshare Closing Services, LLC) - some documents sent for closing were incorrect and they didn't seem to care when it was brought to their attention. We mentioned it to Emran and he was able to get the closing company to correct the documents so we could proceed with the sale. The closing company also did not honor the closing fee credit that we were due by returning all signed documents promptly during the closing process. On mentioning this to Emran, he contacted the closing company and provided the documentation that we did meet all of the requirements for the closing fee credit and the closing company started an investigation. However, Emran personally issued us the amount of the credit, saying that it wasn't fair for us to wait on the closing company's investigation. The closing company could take a lesson from Emran on how he deals with customers. If so, they could make the closing process more customer friendly.

Bottom line: Emran Ram is OUTSTANDING! Honest, knowledgeable, diligent, with superb customer service skills! Highly Recommended!

October 6, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars
Verified

I am a customer of SMTN

I am a customer of SMTN. They were timely and efficient in the purchase of my recent timeshare purchase. They communicated with me on every step of the way. There are so many steps in getting a clear title. I did one myself and it took (4) months.

June 1, 2025
Rated 5 out of 5 stars

Recent timeshare purchase

My husband and I recently purchased a one-week timeshare in N.Myrtle Beach, SC. This was our first time going through SMTN.com. I had been watching several units and decided to give them a try. Such a great experience! Our representative, Joseph Sanchez was awesome! He was prompt, answering all our questions and keeping us informed throughout the process. I would love another unit and if I decide to buy I will definitely reach out to SMTN!

June 25, 2025
Unprompted review
Advertisement
Rated 5 out of 5 stars

Sell My Timeshare Now (SMTN) were Awesome!

My wife and I recently purchased two (1-week) time shares in Kauai via Sell My Timeshare Now (SMTN). Our agent, Renee Icenroad, was very helpful! She broke down the cost/fees and explained everything up front. We paid exactly what Renee provided us, nothing more! The transaction was very smooth/flawless! When we're ready for another one, we'll be using SMTN!!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had the best experience

I had the best experience with Timeshare Broker Services. All agents who helped me were fast in answering me and solving any issues that came up. They were friendly and explained everything I asked them. Daniela Marques and Karen were awesome. My timeshare purchase went smoothly and quickly. Highly recommend!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

SMTSN

SMTN, Sell my timeshare now, sold my unit. My agent was Ryan Bishop he was great. He kept intouch throughout the whole process. If I had any concerns or questions someone always got back to me with answers. The sale was done in reasonable amount of time. I would highly recommend this company to family and friends. Pat Altpeter

.

March 15, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look