Tineco Intelligent Technology Co., Ltd. Reviews 3,003

I have the Tineco Floor One S5 and it has been excellent—very efficient and comfortable to use. After a year of use, it has a small issue, so I contacted the company. They were extremely helpful and... See more

Wheels on the power head of my 4 year old vacuum cleaner were worn out. The wheels were not listed/available on the website but I called customer service and they helped me purchase them. The price... See more

I bought the Tineco iFloor 5 Breeze Complete Cordless Wet Dry Vacuum Cleaner from them. My overall experience with the vacuum would lead me to give the company a 4.5/5. The vacuum is of good quality a... See more

I bought my first vacuum mop combo from Tineco three years ago. I loved it, so when they went on sale this year I bought another upgraded one with steam. I hope it last a long time. I am so excited... See more

The bearing went on our Dyson, a common problem. Son had a Tineco vacuum and we had used it. Bought for ourselves. Light and powerful, great with dog hair. Found it discounted not long after buying co... See more

I run home daycares all across Canada. Tineco wet vacuum cleaner is an essential tool for my workflow. I recently had trouble with my s5 extreme and contacted support. They asked me if I am willing... See more

Had an excellent purchasing experience! Tineco delivered in timely fashion as well. My Tineco breeze works great! Cleans great too. I’ve shared my experience with family and they’ve all gotten it too.... See more

Love Tineco products! With 5 animals & 3 kids on farmland, we put our wet dry mop to the test almost daily. Our previous vacuums couldn't keep up and broke continuously. We've rarely ever had issues w... See more

I absolutely love my Tineco products. I have purchased 3 vacuums and the wet/dry mop and love every thing about them. The vacuum is my all time favorite vacuum I have ever owned. It’s super lightweig... See more

Tineco makes a great product. We had an issue and the warranteed part was sent. Shortly after I had to contact them again a representative walked me through the steps for proper installation and the... See more

I mistakenly ordered the Tineco carpet cleaner instead of the Tineco hard wood floor cleaning product, after contacting the company they were able to cancel the erroneous order and I was able to purch... See more

I have the tineco a10, and my favorite part overall is the customer service. Nothing tops the fact that I had an issue and they were quick to remediate . I love my vacuum! I got it in October as a bir... See more

I absolutely love my Tineco floor cleaner. It has made cleaning so much easier and faster for me. It vacuums and washes the floors at the same time, picks up everything, and leaves the floors shi... See more

My charger broke on my cordless vacuum. I called just looking for a part number so I could order it. Customer service was great. Asked when I bought it and it was still under warranty. Sent me a repla... See more

Tineco’s customer service truly impressed me. I had an issue with my vacuum just after the warranty expired, and instead of turning me away, they reviewed my situation carefully and offered a special... See more

We recently bought tineco’s wet vacuum and it’s truly a life changer! It makes our floor spot clean effortlessly. Highly recommend having one especially if you have kids.

We bought Tineco vacuum cleaner about a year back and it's brush stop working. I contacted the company through their website and the part was replaced. It was simple and straightforward process.

The floor washer is fantastic but the vac is useless when it comes to vacuuming cat litter it keeps dropping the litter and throwing it all over the place. The vacuum words well for picking up dust... See more

The Tineco vacuum is an excellent machine, small but powerful. I had a problem, however, when the power unit stopped working. I called Tineco and was assured that since the product was still under war... See more

We were looking for a really good and reliable intelligent wet and dry vacuum cleaner. We bought S7 PRO and it made house cleaning so much easier. The battery lasts long enough to clean entire house.... See more

This is an excellent product. It works very well for my wooden floor and some sections with low height. Upholstery brush works great on on sofa. Battery runs okay for ~30mins of my cleaning with Auto... See more

Great company, especially the customer service. Hardware better than Dyson at cheaper prices. Especially filters. The customer service always solves the problems. The latest best experience was with A... See more

The customer service team at Tineco have been very helpful and responsive. I love that when you call, a real person answers the phone and is eager to help you or direct your issue. They were attentive... See more

I had an issue with my vacuum not charging, I tried to troubleshoot it but couldn't figure it out. I went on a live chat with a customer representative, and they attempted to help me troubleshoot. Uns... See more

Even though my Tineco sweeper failed in under a year, their customer support made it right. The troubleshooting was straightforward, and they proved their commitment to their product by shipping a fre... See more

I’ve had the Tineco iFloor 2 Max Cordless for over a year now, and I’m genuinely impressed. It’s super easy to use and clean, and the results are amazing even though it’s an older model. The battery l... See more

Bought a Tineco 3 floor vacuum mop, it works really great, the suction is the strongest I've ever come across in a vacuum and I love that cleaning my floors is now just a 1 step process. The charger u... See more

I just love my Tineco vacuum and floor washer. My daughter in law had one and the baby crawling on the floor was a big motivation for her to get one. Anyway, I did the paper towel test and wiped an ar... See more

I have the Tineco floor mop. Its a mop and vacumm in one and I absolutely love it! Its been a game changer for me with 3 young kids at home! I was disappointed when it malfuntioned so I contacted Ti... See more

I suggest product from tineco. Recently I bought a floor washer which had some issue. I contacted support team and they replaced brand new washer immediately. Thanks to the team..

My tineco machine broke just before the warranty end (2 years) and i found my receipt on my email adress. I contacted the warranty service and they take very good care of me. They send me back another... See more

My floors have never been so clean and the floor washer leaves the floor nearly dry when passing. In Auto mode I can do my entire wood flooring in less than 20 minutes. The S9 Flex bends so low to the... See more

Excellent customer service. They worked to find a fair solution for my machines issue quickly. I didn’t have to deal with generic email responses OR AI. I will be a life long customer based on that le... See more

Tineco was excellent at responding to my concerns. They responded immediately to all of my emails and chat messaging. I love my Tanico vacuum. It is an awesome all in one cleaner. I will continue to p... See more

I use this mop/vacuum 5 times a week or more. When the tank started leaking, I contacted the company expecting to have to buy the part. Instead they sent it to me quickly, along with a replacement cov... See more

Tineco has great products. I recently purchase the Tineco A10-D Plus Cordless ultralight stick vacuum. I've had no issue with my vacuum so far. Tineco made it easy to register my product and offered... See more

I am extremely happy with the service I received from Tineco. My previous Tineco unit stopped working for some reason—I’m not sure if it was a technical issue or a malfunction, as I followed all t... See more

The service from start to finish was amazing.The switch to max power stopped working about one year in to ownership. Tineco took the information and within two days the issue was fixed.The new part wa... See more

My son bought me the stretch one s6 combo and I have to admit I love it. I thought at first it was overpriced as I am used to a dollar store mop and a $50 vacuum I’ve had for 10 years but my oh my it... See more

The best customer service I’ve ever received. Tineco resolved my issue and sent me a brand new mop! Very pleased and have recommended their moms to family and friends.

My store has a product under warranty and currently being repaired. They made the process easy which means they really stand behind their products.

I rent an older farmhouse with old style wood floors and they were a nightmare to keep clean. I bought a Tineco floor cleaner 3 and have been so happy with the job it does! Never lets me down and so... See more

I have purchased two mop vacuums and they have worked so well! I had an issue with one and I was able to reach out to the company and get help with this issue. I got an immediate response from when I... See more

I've had the Tineco Floor One S5 for over a year now and I love it! I recently had a small issue with the dirty water tank and the customer service was awesome to work with!

I recently had the pleasure of working with an exceptional company that truly stands behind their product, and I couldn't be happier with my experience. From the moment I reached out for assistanc... See more

This is a wonderful machine. My floors have come back to life after using this machine. You can sometimes look at a wood floor and say it looks clean but after using this machine you will change your... See more

Tineco is great company to deal with. There products are dependable, light weight. I would suggest if your looking for a vacuum Tineco is the one.

Customer service is great the product works very well. Have not had any issues Even bought one for my sister. Tineco s7.