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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. People are particularly satisfied with how the equipment determines the appropriate load, eliminating guesswork. Customers appreciate the instructors' knowledge and motivation, as well as the convenience of having the equipment at home, removing excuses for not working out. Consumers highlight the smooth resistance, well-designed programs, and coaching that promotes consistency. Customers feel that the Tonal has transformed their fitness routines, offering unmatched variety, convenience, and training quality. People love the diverse lineup of coaches, each bringing a unique style and energy. The equipment's ability to track progress, increase weight as needed, and provide guidance is highly valued. Users also appreciate the community and the continuous improvements implemented by the company.

Based on these reviews

Rated 5 out of 5 stars
Invited

It has transformed my workouts. It keeps me consistent. I love the small footprint yet the diversity in workouts and the fact it combines strength and cardio. Now it offers Pilates and leg straps!!! I... See more

Rated 5 out of 5 stars
Invited

I would give Tonal 10 Stars if I could! Tonal is the absolute BEST in home gym system available, hands down! I am continually blown away by the machine itself, and the amount of available coaches, pro... See more

Rated 5 out of 5 stars
Invited

I've been using Tonal for more than 4 years now, and it's the only strength training solution that has ever worked for me as a life-long, work-from-home techie. Tonal has helped me grow from beginner... See more

Rated 5 out of 5 stars
Invited

I was with Tonal from pretty early and things have improved over the years. I like things that have been added like drop sets and giving short breaks between exercises to give a small opportunity to r... See more

Rated 4 out of 5 stars
Invited

Tonal is the best thing I've found for my fitness! Nothing is perfect tho... Keep adding workouts and dont forget the 1.0 model. If you dump the old model in the future, you will have turned an outsp... See more

Rated 5 out of 5 stars
Invited

Tonal has been a fantastic addition to my workouts. The resistance is smooth, the programs are well-designed, and the coaching keeps me consistent. It’s easy to use, pushes me without overdoing it,... See more

Rated 5 out of 5 stars
Invited

I love my Tonal, no more fighting for gym equipment and dealing with poor gym etiquette. Tonal pushes me to my limits and Ive gained more muscle mass in the 2 years Ive owned it. It also helped me rec... See more

Rated 5 out of 5 stars
Invited

This is by far the best workout equipment I have ever used. From tracking progress, variety of workouts, the customization options, this cannot be beat. It keeps me interested and continuing to keep w... See more

Rated 5 out of 5 stars
Invited

The convenience of the equipment and the quality of the coaching helped me stay involved and make progress. Two years in now with definite Gaines in appearance, strength and flexibility. My wife say... See more

Rated 5 out of 5 stars
Invited

Complete fix. Specialist was knowledgeable and gave me some advice for keeping my machine in top shape. Only wish it could have happened sooner, but all in all a solid experience.

Rated 5 out of 5 stars
Invited

I love everything about my Tonal experience. Never having to worry about setting the weights is huge and keeps me growing. Having a trainer with you helps motivate me to do my best even when the exerc... See more

Rated 5 out of 5 stars
Invited

I love Tonal and consider it one of the best products out there. Apple-like design applied to both the hardware and especially the content & software. I've been using it the past 3 years and consist... See more

Rated 5 out of 5 stars
Invited

Many times when working out by yourself you sometimes have a tendency to slack off and not do all the reps or sets. With Tonal and a coach on the screen to motivate you through your workout you finis... See more

Rated 5 out of 5 stars
Invited

I love how smart Tonal is! It’s always nudging me towards my goals, with a push of a button and determination! I have found my favorite coaches, there are a few coaches out there for everyone! The v... See more

Rated 5 out of 5 stars
Invited

By far the best at home gym equipment! The tonal has completely changed my at home gym experience. I previously had a squat rack with bench/weights etc. The Tonal not only completely replaced the equi... See more

Rated 5 out of 5 stars
Invited

Buying 2 Tonals was one of the best investments I’ve made. It allowed me to be consistent on my workout for almost 4 years now. I haven’t missed a week since I purchased them. I know that would nev... See more

Rated 4 out of 5 stars
Invited

Overall great experience. Swift response within 24 hrs . Although I didn’t like the fact of sending a separate email to a different email account for show of proof. With regards to the defection of my... See more

Rated 4 out of 5 stars
Invited

The only thing missing is I wish you could record yourself working out to make sure your form is correct I don’t wanna have my phone off to the side on the app because the app doesn’t always work righ... See more

Rated 5 out of 5 stars
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I love this machine! Most importantly, it determines how much load for me to push/pull. No standing at the barbell rack at the gym and wondering what weight to choose! Second, the instructors knowledg... See more

Rated 5 out of 5 stars
Invited

There’s no better way to train consistently and efficiently than with a home gym and personal trainers guiding each session. Over time, you’ll find yourself actually looking forward to every workout.

Rated 4 out of 5 stars
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I have always been a big fan of tonal. However, I am currently not able to use it as I have recently had surgery to reattach a tendon in my arm. I cannot wait until I am able to use my tonal again d... See more

Rated 5 out of 5 stars
Invited

Tonal has been transformational on my ability to “find time” for the gym. It provides incredible workouts for me without the need to leave my home or pay a trainer. The workouts range from relaxing... See more

Rated 5 out of 5 stars
Invited

The community is so informative and supportive. I’m mostly an active fly on the wall, but I love scrolling through and seeing workouts and programs others are enjoying!

Rated 5 out of 5 stars
Invited

Tonal is a game changer for strength, fitness and variety! Nothing else can compare! The coaches are legit and I've never been stronger! This is THE best fitness investment for anyone.

Rated 4 out of 5 stars
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I really enjoy the Tonal. I have been using it regularly for 3.5 years. My one complaint is that the handles can be finicky and not reliably turn on. I have replaced the batteries and even with fresh... See more

Rated 5 out of 5 stars
Invited

Best workout device in my gym. Ability to do almost any exercise. Experienced people can do independent workouts and there are many targeted instructor led workouts.

Rated 5 out of 5 stars
Invited

It does everything it claims, is intuitive, fantastic programs and coaches. I’ve had it for a couple years now and it’s made a big difference in my fitness level and muscle build.

Rated 5 out of 5 stars
Invited

More alternative moves . My knees don’t like lunges. All the alternative moves are some form of lunges. Overall Tonal is the best workout machine on the planet.

Rated 5 out of 5 stars
Invited

I used to look forward to traveling so I could try out all the fancy equipment in a nice hotel. Now I can’t wait to get home to the best piece of equipment I’ve ever used. The Tonal is easy and very... See more

Rated 5 out of 5 stars
Invited

Great workouts and programs.. love the love the variety of movements and exercises. Coaches are awesome. Has given me better cardio, weight loss and flexibility

Rated 5 out of 5 stars
Invited

I have had my Tonal for over 3 years now and it keeps me engaged with the programs and the coaches are great. I love having the equipment at home and the fact that it does not take up a lot of space... See more

Rated 5 out of 5 stars
Invited

Tonal has completely elevated my fitness routine, and it’s easily one of the best investments I’ve made in my health. What stands out most is the incredible variety it offers. There are countl... See more

Rated 5 out of 5 stars
Invited

Easiest home gym to stay consistent and to manage plateaus. I can workout with a coach without the headache of travel and planning. It gives me so much more time to balance and family and a job.

Rated 5 out of 5 stars
Invited

Great programs. So convenient. Exercise on tonal Becomes addicting! Been using this regularly since 2021. Very happy. Worth every penny.

Rated 5 out of 5 stars
Invited

Tonal is amazing. From the great at home system to the wonderful coaches who keep us pumped up throughout the work. I swear I’m not cussing them out during it.

Rated 5 out of 5 stars
Invited

Tonal technology is fantastic at replicating gym strength training, and more convenient being at home. The trainers are professional, fun and clearly respect one another. The company stays in contact... See more

Rated 5 out of 5 stars
Invited

Tonal is just so comprehensive engaging entertaining convenient. On my 73 straight week of Tonal workouts. It makes staying healthy and in shape so easy!

Rated 5 out of 5 stars
Invited

I really love just making the one decision of showing up. When I have chosen a workout, I show up and Tonal tells me what to do, where to move the arms, how much to lift. It really removes all the bar... See more

Rated 5 out of 5 stars
Invited

I have owned a Tonal for over three years. I now own two. I love it. I love the workouts and the programs, the variety, the instructors, the feedback and the intensity. I love that the machine meas... See more

Rated 5 out of 5 stars
Invited

The best thing that my wife and I have ever purchased (2021). We both like to work out and have for our entire lives (we're in our 70s). The Tonal system is so comprehensive and easy to use, we woul... See more

Rated 5 out of 5 stars
Invited

I absolutely love that I can just go into my room no matter what I look or feel like hit play and get a great workout. There would have been so many days I would have not made it to the gym but it is... See more

Rated 5 out of 5 stars
Invited

We love our Tonal and tell people how much we like it all the time! And the programs and instructors never disappoint!

Rated 5 out of 5 stars
Invited

The machine is awesome, been working on it for a bit now and it’s all that I’ve been expecting !!

Rated 4 out of 5 stars
Invited

High quality workouts, low risk of injury. Continuing to improve the variety of workouts

Rated 5 out of 5 stars
Invited

I did not do any strength training until Winter 2020…then COVID hit…husband had YMCA membership that completely shut down…October 2020 he purchased Tonal! I have become addicted to the system! My bod... See more

Rated 5 out of 5 stars
Invited

The Tonal has really made working out for my family so easy to access. I can set an example for my kids in being healthy and working out regularly.

Rated 5 out of 5 stars
Invited

Amazing machine and system for finding various workouts in the comfort of your own home. I was a gym rat for over 30 years and this has been the single biggest game changer I have experienced in my li... See more

Rated 3 out of 5 stars
Invited

Things have changed in Tonal, and not for better. The movements/exercises I use most, used to have great and inspiring coaches, but for whatever internal reasons, things have changed and the coaches... See more

Rated 5 out of 5 stars
Invited

I’m a woman in my early 40s with no real gym equipment or gym routine experience, and I always found going to the gym intimidating. Before Tonal, I mostly followed an app and did lots of spinning c... See more

Rated 5 out of 5 stars
Invited

Strength score increased by 100% in the first year. Muscle symmetryand core strength balances and much greater. Probably 10 of our friends have bought Tonal based on our recommendations and guest se... See more

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Company details

  1. #6 of 13 best companies in Physical Fitness Program
  2. #16 of 77 best companies in Fitness and Nutrition Service
  3. #9 of 32 best companies in Fitness Equipment Store
  4. #1 of 2 best companies in Personal Trainer

Written by the company

Tonal is the ultimate strength training system designed to minimize the mental load of working out and maximize your results. You'll get it all, on your wall. Tonal automatically sets your optimal weight for every move based on a quick weight assessment, and increases resistance to keep you challenged as you get stronger. Tonal membership gives you access to a variety of expert-led workouts–from strength to Aero HIIT to yoga and mobility. Real-time coaching cues help you dial in your form to train safely and effectively. Automatic progress tracking takes the guesswork out of working out. With all of this and more, Tonal gives you 24/7 access to the convenience of a full gym with the expertise of a personal trainer in one sleek system–so you can fit effective, efficient workouts into any schedule. Want to try it for yourself? Check out our list of retail locations where you can schedule an in-person demo, or book a virtual demo. https://tonal.com/pages/try-tonal


Contact info

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4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 35% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Invited

This is a powerful tool for fitness

This is a powerful tool for fitness. I'm so happy that I got it - I can use it whenever I want, never have to wait for others to finish using a machine I want, and do almost any exercise I want.

December 7, 2025
Rated 4 out of 5 stars
Invited

Tonal is the best thing I've found for…

Tonal is the best thing I've found for my fitness! Nothing is perfect tho... Keep adding workouts and dont forget the 1.0 model. If you dump the old model in the future, you will have turned an outspoken advocate in to a mortal enemy. ❤️🤺💀
Resist the pressure to set your blinders on the new and forget the platform and dedicated members who got you here. You haven't been able to Incentivize to upgrade... yet. That's on YOU not us🤷‍♂️. Looking forward to the innovation and value the made me love Tonal now and into the future! Keep it real🤘😝💯

December 5, 2025
Rated 5 out of 5 stars
Invited

Complete fix. Thank you!

Complete fix. Specialist was knowledgeable and gave me some advice for keeping my machine in top shape. Only wish it could have happened sooner, but all in all a solid experience.

November 12, 2025
Rated 5 out of 5 stars
Invited

It has transformed my workouts

It has transformed my workouts. It keeps me consistent. I love the small footprint yet the diversity in workouts and the fact it combines strength and cardio. Now it offers Pilates and leg straps!!! I've cancelled gym membership and do not feel the need to go to an overpriced yoga or Pilates studio. The machine is high quality and the customer service is top notch. I have had my tonal since 2020 and it never gets old.

December 4, 2025
Rated 5 out of 5 stars
Invited

Tonal is amazing

Tonal is amazing. From the great at home system to the wonderful coaches who keep us pumped up throughout the work. I swear I’m not cussing them out during it.

December 4, 2025
Rated 5 out of 5 stars
Invited

Its great

Its great, I use it 150 days a year.
No complaints. The coaches are good. The metrics are good. Lifting modes are good. Well worth the cost.
And no gym rats playing death metal.

December 4, 2025
Rated 5 out of 5 stars
Invited

Our Best Purchase Ever!

The best thing that my wife and I have ever purchased (2021). We both like to work out and have for our entire lives (we're in our 70s). The Tonal system is so comprehensive and easy to use, we would be at a loss without it.

December 4, 2024
Rated 4 out of 5 stars
Invited

Tonal support service

Overall great experience. Swift response within 24 hrs . Although I didn’t like the fact of sending a separate email to a different email account for show of proof. With regards to the defection of my product

November 24, 2025
Rated 5 out of 5 stars
Invited

Great programs

Great programs. So convenient. Exercise on tonal Becomes addicting! Been using this regularly since 2021. Very happy. Worth every penny.

December 4, 2025
Rated 5 out of 5 stars
Invited

Apple-like Product

I love Tonal and consider it one of the best products out there. Apple-like design applied to both the hardware and especially the content & software. I've been using it the past 3 years and consistently recommend it to friends and family!

December 4, 2025

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