Tops and Bottoms Reviews 505

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the staff, highlighting their helpfulness and efficiency. Consumers also appreciate the quality of the products and the seamless order process. The delivery service is also a highlight for people, with reviewers consistently mentioning fast shipping. The excellent customer service receives special mention, with several reviewers pointing out individual staff members who provided outstanding support. People feel valued and well-cared for, which contributes to a positive overall shopping experience. The raffle process is also praised for its ease and efficiency, making it a standout feature for those who participate.

Based on these reviews

Rated 5 out of 5 stars

I won the raffle on the bubble boy lebrons , & williams made it very simple for me to complete the transaction. First time ordering from tops and bottoms, everything was legit ! definitely will co... See more

Rated 5 out of 5 stars

Williams was amazing! I needed some shoes for my twin nieces and buying 2 of everything adds up. My problem was solved in less than 5 minutes, I even purchased another pair of shoes as a Christmas bec... See more

Rated 5 out of 5 stars

I ordered from Tops and Bottoms and everything was fresh and tasty. The produce arrived on time and in great condition. I'd definitely order again.

Rated 5 out of 5 stars
Verified

The item I ordered shipped incredibly fast considering the shipping was free. I also like the hassle free checkout process there website has. There are no brick and mortar of these stores around here... See more

Rated 4 out of 5 stars

Only reason I am not giving 5 stars right now is because I was charged 20 dollars for shipping !! 🤦 other then that Williams contacted me and let me know I won the raffle and it’s saying they should... See more

Rated 5 out of 5 stars

Amazing experience with their raffle process. I got a text saying I won, then Williams sent me an easy link to pay … and done! Very reliable store and always sends authentic pairs on time with great c... See more

Rated 5 out of 5 stars

Tops n Bottoms for the W again!!! Love shopping with this store, they get my order in the mail quicker than anyone else does for sure! William who works there is great, he has been helpful and has gr... See more

Rated 5 out of 5 stars

I’m writing a follow up review. I know it’s only been a couple of days but Williams went out of his way, above and beyond, a great salesman. I don’t want to say too much because then a lot of people w... See more

Company replied

Rated 5 out of 5 stars

Williams did a great job at notifying me about being a winner in their raffle including assisting me through the process of making my purchase! Keep up the great work!

Rated 5 out of 5 stars

Tops and bottems is amazing. They have awesome customer service as well anything you may need help with just message them and they will get you straight I’ve bought over a couple thousand dollars wort... See more

Rated 5 out of 5 stars

My experience with William was very informative. I asked a thousand questions and he gave a thousand answers. Most people would have lost their minds. I appreciate great customer service and William m... See more

Rated 5 out of 5 stars

I enjoy shopping at tops and bottoms because mainly their prices. They usually won’t charge a shipping fee but sometimes they do, sometimes they’ll throw in a pair of socks for you to purchase and cou... See more

Company replied

Rated 5 out of 5 stars

Zion Voodoo alternate Raffle W’s rolling in!! My main man Williams hooked me up for that, Appreciate it after getting L-s the whole morning

Rated 5 out of 5 stars

I have always had pleasant experiences with Tops and Bottles. Just this morning I won a raffle and was helped by an associate name Williams with my invoice. It was quick and easy. I’ve actually won mo... See more

Company replied

Rated 4 out of 5 stars

Overall really good experience with Tops and Bottoms. My original order was cancelled because stock was gone but waited another couple weeks and tried again-fast shipping with no shipping charges (but... See more

Rated 5 out of 5 stars

Today was my first time placing an order with this company. I ordered an item for my granddaughter’s bday and I entered her address but for some reason after checking out, etc. I noticed, my address w... See more

Rated 5 out of 5 stars

It’s my first time ordering here and the website advertised free shipping over $74.99 in the US. My shipping rate of $9.99 was still calculated with the purchase so I chatted online with the rep Aazan... See more

Rated 5 out of 5 stars

Tops & bottems in my opinion the best, and my boy William took care of me on the spot. Great place. I’ve never had an issue, and they take care of their customers like no other retailer as far as res... See more

Rated 5 out of 5 stars

SUPER FAST shipping, EXCELLENT value, quality & service, GREAT ITEMS!!! OUTSTANDING customer service. JOSEPH has been AWESOME when I needed to exchange an item. His thorough instructions and VERY P... See more

Rated 5 out of 5 stars

My tops and bottoms account was showing that I had ordered 2 pairs of shoes and both were delivered, but I had only ordered 1. Aazan in customer service is who I talked to and he was great, I was wron... See more

Rated 5 out of 5 stars

Working with Williams is always a good and very easy transaction and he always shoots to please his customers !!! Great customer service and very eager to help out with our needs !!!

Rated 5 out of 5 stars

It was great buying experience. Won a raffle and received a text message, gave the size i wanted and was sent an invoice. William was very helpful.

Rated 5 out of 5 stars

Shout out to Tops and bottoms always having the top quality latest fashions and of course my main man Williams. I appreciate the help bro and everything yall do to get me what I need being that I'm al... See more

Rated 5 out of 5 stars

Tops and Bottoms raffle process is amazing. I just won the Jordan 12 Flu Games from their easy to checkout invoice link. They also offer shop pay for those that qualify. Tops and Bottoms Customer S... See more

Rated 5 out of 5 stars

Love this shop!!! Tops n Bottoms For the big W on another Jordan release! I’m not in the same state as their storefront, but they always get me together with fast shipping, and the packages have arr... See more

Rated 5 out of 5 stars

I am coming back to give my guy Williams the 5 stars ! ⭐️ I was charged 20 dollars shipping on the raffle win , but that is part of the policy for exclusive releases, and he sent me a brand new shoe w... See more

Rated 5 out of 5 stars

I called Tops and Bottoms and was able to speak to a live person right away. Williams was professional, patient, and friendly. He went above and beyond in fulfilling my order. I will gladly continue t... See more

Rated 5 out of 5 stars

I received a text that I won a raffle. I simply responded I wanted the shoe. William text back the checkout link. Super easy and efficient! Their raffle program works great. Received my shoes 2 days... See more

Rated 5 out of 5 stars

At first my rating would have been a one star due to the lack of communication and long delay of receiving a pair of shoes I ordered online that were no longer available after being told they were bei... See more

Rated 5 out of 5 stars

William responded promptly to my text once I let him know I wanted the AJ 4s. He sent me the link to complete the purchase and the checkout was seemless. I appreciate the customer service William prov... See more

Rated 5 out of 5 stars
Redirected

“I was hesitant at first since they sent an invoice to purchase, but I went ahead and accidentally ordered the wrong size. I reached out via chat, and Aazan quickly corrected it with no problem. Grea... See more

Company replied

Rated 5 out of 5 stars

Finally, a shop that has honesty and integrity with their raffle program. Really one of the best out there I am a forever customer of Top and bottoms.

Rated 5 out of 5 stars

Williams was great! He sent a text informing me I won my raffle entry and quickly sent an invoice for the size requested!

Rated 5 out of 5 stars

Fantastic! Williams - made the transaction as seamless as possible. Definitely it’ll be back to Tops and Bottoms for future raffles. 💯

Rated 5 out of 5 stars
Verified

I ordered some high top Converse, and they were the lowest price I could find online ($10 less than anywhere else) and I got them in 4 days! Shoes showed up in great condition as well.

Rated 5 out of 5 stars

Had an excellent experience with Topsandbottomsusa.com. I received great customer service and individual attention to my order. All my questions were answered and my order was shipped quickly. I was v... See more

Company replied

Rated 5 out of 5 stars

Customer service was great and received tracking right away. Definitely will be buying from here again in the future.

Rated 5 out of 5 stars
Verified

Great experience! Williams was very helpful in securing my order and providing valid discount codes. Receive my slippers and theyre exactly as described!

Rated 5 out of 5 stars
Verified

Always a great experience with Tops and Bottoms. Great shoes and fast shipping.

Rated 5 out of 5 stars

Im so happy Williams was so helpful with my order correction !!!! I just hope i finally start winning raffles now that i finally won after all these years but i need heat wins not just a show that's s... See more

Rated 5 out of 5 stars

I've never once had any issues with Tops and Bottoms all legit and smooth sales with them! I will be back and I appreciate the help today from Willaim you guys are awesome 👌

Rated 5 out of 5 stars

It was an absolute pleasure doing business with William! Ordered a pair of Sambas that were hard to find - shipping was lightning fast & the sneakers are rad! Will be shopping again & highly recommend... See more

Rated 5 out of 5 stars

Big "W" raffle! What other brand calls & DMs you to let you know you won!? On TOP of that they sent the invoice while being on the phone. Very friendly staff member Williams called making it an e... See more

Rated 5 out of 5 stars

Tops and bottoms always looking out!! Thank you and a special thx to Williams your professionalism and great customer service along with your prompt response was greatly appreciated. Thank you!!!

Rated 5 out of 5 stars

Tops n Bottoms has always done right by me! I’ve always got friendly responses, fast shipping, and I’ve never had one issue with a pair from them! Would highly recommended anyone to give them a try, I... See more

Rated 5 out of 5 stars

Although I felt rushed, i understood their stress as the cement 4’s just came out. Williams had great service too me. He came in just in time as my mom was stressing for a pair of shoes for holding an... See more

Rated 5 out of 5 stars

They had a personalized touch on like big retail store and I appreciate. They made the process easy and I am very happy with the raffle! Williams was great helping me with the purchase!

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Company details

  1. #76 of 425 best companies in Clothing Store
  2. #8 of 30 best companies in Bags and Luggage Store
  3. #2 of 2 best companies in Belt Shop
  4. #6 of 23 best companies in Handbags Shop
  5. #17 of 68 best companies in Shoe Store
  6. #1 of 5 best companies in Western Apparel Store

Written by the company

We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

505 reviews

5-star
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1-star

Replied to 13% of negative reviews

Typically takes over 1 month to reply


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Rated 5 out of 5 stars

I won the raffle on the bubble boy…

I won the raffle on the bubble boy lebrons , & williams made it very simple for me to complete the transaction. First time ordering from tops and bottoms, everything was legit !
definitely will continue to order through them.

hoping i get the H-twon 11s next !

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

It was great buying experience

It was great buying experience. Won a raffle and received a text message, gave the size i wanted and was sent an invoice. William was very helpful.

November 15, 2025
Unprompted review
Rated 5 out of 5 stars

Raffle Win

Williams did a great job at notifying me about being a winner in their raffle including assisting me through the process of making my purchase! Keep up the great work!

November 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Fantastic!

Fantastic!
Williams - made the transaction as seamless as possible. Definitely it’ll be back to Tops and Bottoms for future raffles. 💯

November 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Williams was amazing

Williams was amazing! I needed some shoes for my twin nieces and buying 2 of everything adds up. My problem was solved in less than 5 minutes, I even purchased another pair of shoes as a Christmas because of the help! Will definitely recommend Williams and I will be back!

November 7, 2025
Unprompted review
Rated 5 out of 5 stars

I am coming back to give my guy…

I am coming back to give my guy Williams the 5 stars ! ⭐️ I was charged 20 dollars shipping on the raffle win , but that is part of the policy for exclusive releases, and he sent me a brand new shoe washing bag ! Thank you !

November 3, 2025
Unprompted review
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Rated 5 out of 5 stars

Big "W" raffle!

Big "W" raffle!
What other brand calls & DMs you to let you know you won!? On TOP of that they sent the invoice while being on the phone.

Very friendly staff member Williams called making it an easy & smooth transaction.
Good business all around as this isn't my first W from them. WIN WIN WIN!!

October 29, 2025
Unprompted review

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