Travel Defenders Reviews 1,698

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their professionalism, knowledge, and patience. Consumers appreciate how clearly the team explains policy options and answers questions, ensuring they feel at ease and well-informed throughout the purchasing process. People highlight the exceptional customer service, noting the agents' ability to understand their needs and provide tailored solutions without any pressure. The user-friendly website and competitive prices are also frequently mentioned as positive aspects. Reviewers find it easy to compare different travel insurance options and appreciate the straightforward, transparent information provided. The quick response times and helpful support further contribute to a seamless and satisfying experience, making customers feel confident and protected during their travels.

Based on these reviews

Rated 5 out of 5 stars
Verified

Working with Samantha was great. She explained everything clearly, understood our needs, asked if we had questions, was personable and professional. I felt secure with purchase (which I often don't... See more

Rated 5 out of 5 stars
Verified

Staff is very professional and knowledgeable. Vanessa and Lauren were GREAT. Just the sweetest! Price for insurance was way less than other companies even though the coverage was the same. I would hi... See more

Rated 5 out of 5 stars
Verified

We compared several travel insurance companies and found Travel Defenders offered great prices for seniors, a user friendly website, and policies that had everything we needed. We wanted something tha... See more

Rated 5 out of 5 stars
Verified

This was a very easy and straightforward process with Easy to navigate website and great chat support (thank you Hayle) and the assistance of the phone support made it an easy decision thanks to (Dunc... See more

Rated 5 out of 5 stars
Verified

It took less than five minutes to receive a quote online. The company sent the prepared policies exactly as promised within two hours. When I called customer service, Vanessa, a human agent, answered... See more

Rated 5 out of 5 stars
Verified

The agent was easy going and direct. He does not work for the insurance company so I feel like I got an honest opinion.

Rated 5 out of 5 stars
Verified

This is the second time we have used Travel Defenders for our trips, Amanda was a big help to me today in answering all of my questions that I had and very pleasant

Rated 5 out of 5 stars
Verified

Destiny answered all my questions and efficiently wrote up my contract, took payment and did it with a smile in her voice. I also got a great quote.

Rated 5 out of 5 stars
Verified

The website is easy to navigate- first time to use your company, just hope that if I ever make a claim ( I hope my cruise will not have any mishaps) it will be easy. It gives me peace of mind that i... See more

Rated 5 out of 5 stars
Verified

I have stayed with TravelDefenders for a while now. This group is professional and if I have any questions I am always contacted even on weekends.

Rated 5 out of 5 stars
Verified

Kendall answered my questions very clearly. Although I have purchased travel insurance in the past, I feel I understand it better than ever before.

Rated 3 out of 5 stars

I have chosen them in the past but when I needed them they did not follow through so I would not really recommend them. I know others say lots of good things about them but when my circumstance happen... See more

Company replied

Rated 4 out of 5 stars
Verified

Your representative was fantastic. I called not exactly knowing what I wanted, but gave the representative the most important things I needed and she picked out the best plan for me. Very friendly ans... See more

Company replied

Rated 5 out of 5 stars
Verified

Easy to get comparable quotes. Needed to read all of the details of each policy, which was time consuming. May want to include more Information in a summary for each policy.

Rated 5 out of 5 stars
Verified

Straight forward and accurate information. I’m too old for BS!😄Thanks!

Rated 5 out of 5 stars
Verified

Melunda/Miranda was very helpful and answered all my questions without hesitation.

Rated 5 out of 5 stars
Verified

My experience was wonderful Luis Vianna was awesome .She was very patient with me, answered all my question made me feel at ease especially when you purchasing business online. I would Highly recommen... See more

Rated 5 out of 5 stars
Verified

Jennifer was AWESOME. I wasn't sure what we needed. She patiently walked me through my options and found the perfect coverage for us. Thank you Jennifer.

Rated 5 out of 5 stars
Verified

Destiny was very helpful in providing the details needed to make an informed decision.

Rated 5 out of 5 stars
Verified

Destiny my representative was very helpful and professional, she explained the policy terms to me and helped me purchase a policy. Thanks!

Rated 5 out of 5 stars
Verified

Vanessa was a very helpful and knowledgeable agent. I truly appreciate her responses and support.

Rated 5 out of 5 stars
Verified

In looking for trip insurance I found IMG and went into the chat with some questions. Hayley was most helpful and asked if I wanted to talk to someone. She then had Amanda call me and she did a wond... See more

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Company details

  1. #14 of 105 best companies in Insurance Agency
  2. #29 of 184 best companies in Financial Consultant
  3. #25 of 197 best companies in Travel Agency
  4. #3 of 25 best companies in Travel Insurance Company

Written by the company

At Travel Defenders, we work to get you the coverage you need at a price you can afford. By comparing rates from over 30 travel insurance plans, we're able to do just that. To get started, we'll ask for information about your trip and yourself. This is so we can give you the most accurate quote. We'll use the information you provide to get trip insurance policies and rates from all our insurers for you to easily compare and filter to your preferences. You choose the policy that fits your needs and your budget. It's as easy as that.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 80% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Verified

Clear

Clear, concise, and to the point display of recommended options with detail if you want it.

December 8, 2025
Rated 5 out of 5 stars
Verified

Affordable and great travel insurance

talked to both Samantha and to Duncan. Both are very professional. Knew their stuff and presented me with a perfect policy. Both suggested a way to reduce the cost and still keep great coverage.
Thanks Samantha
Thanks Dunca

December 8, 2025
Rated 5 out of 5 stars
Verified

Jennifer was AWESOME

Jennifer was AWESOME. I wasn't sure what we needed. She patiently walked me through my options and found the perfect coverage for us. Thank you Jennifer.

December 5, 2025
Rated 5 out of 5 stars
Verified

Destiny was great

Destiny answered all my questions and efficiently wrote up my contract, took payment and did it with a smile in her voice. I also got a great quote.

December 3, 2025
Rated 5 out of 5 stars
Verified

Second Time

This is the second time we have used Travel Defenders for our trips, Amanda was a big help to me today in answering all of my questions that I had and very pleasant

December 3, 2025

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