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Travel Guard Reviews 443

TrustScore 4 out of 5

4.2

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the user-friendly website, finding it simple to navigate and sign up for policies. Consumers also value the clarity of information provided, which allows them to easily understand the coverage options. People who sought assistance from customer service were pleased with the prompt and helpful responses they received, highlighting the efficiency in addressing their inquiries. Consumers report a generally smooth process when it comes to claims, with many praising the speed and fairness of the resolutions. Some reviewers mentioned that the ease of filing and the promptness of payments were particularly noteworthy. The overall sentiment suggests that people feel secure and well-supported by the company's services, especially when unexpected issues arise during their travels.

Based on these reviews

Rated 4 out of 5 stars
Verified

Travel insurance has become a necessity, especially when we are aging. Twice, we filed a claim for situations that prevented us from going on our trip. Tip: you need to report Cost Per Person on cla... See more

Rated 4 out of 5 stars
Verified

Buy policies regularly. As input screens seem to change sometimes, can be hard to ascertain whether policy amount is per person or per trip. Also, sometimes, seems as though two different people are... See more

Rated 4 out of 5 stars
Verified

Its very easy to file a claim and approved asap as long as you submit all supporting documents. Problem is it all depend on who the Agent that is processing your claim. I once submitted a Claim and it... See more

Rated 4 out of 5 stars
Verified

I wasn’t sure if I wanted to renew my policy for another whole year since I certainly don’t travel the whole year or anywhere close to it. But, the price was pretty good compared to paying individuall... See more

Rated 5 out of 5 stars
Verified

We had a medical emergency with my husband and were unable to take our Anniversary trip to Europe. We had travel insurance with Travelguard and got our money back. This is a good example of wh... See more

Rated 5 out of 5 stars
Verified

I buy Travel Guard insurance for every overseas trip, and have been doing so for countless years. I never needed it until I did on one trip to Germany, and on one trip for a travel partner. The 24/7... See more

Rated 5 out of 5 stars
Verified

I chose an annual plan for my and husband’s travels for 2026. Nit exactly online savvy, I finished the easy 4-step order in 5 minutes. When I called the customer service (3 min. hold) to verify why “... See more

Rated 5 out of 5 stars
Verified

Great experience. I bought my policy and then realized I had purchased the wrong one....I contacted the company and within 2 business days they corrected my mistake. So far it's been a pleasant exper... See more

Rated 5 out of 5 stars
Verified

Although I have never had to claim from Travel Guard, I always use it when planning a trip. Even though you never want to have anexperience that requires an insurance claim, I want to know that I w... See more

Rated 5 out of 5 stars
Verified

It is easy to sign up at home online. It has been our “go to” travel insurance since we needed it for an overseas hospitalization from an injury. We had to make a claim which took time but it did... See more

Rated 5 out of 5 stars
Verified

I had to make an emergent trip abroad. I bought the ticket on the day before I left. No insurance was offered by the carrier when the ticket was booked. I have used AIG for all my trips which this yea... See more

Rated 5 out of 5 stars
Verified

I'm a tour operator, and I build TravelGuard into all the groups I plan. It's easy to buy, and they have never denied a reasonable claim that a client has filed.

Rated 5 out of 5 stars
Verified

We have used travel guard for all our travels for several years. We had to, unfortunately, make a claim twice, one small one bigger. In both situations the process was fast, thorough and above all, pe... See more

Rated 5 out of 5 stars
Verified

I called in with a question and it was answered in a timely manner. The explanation of benefits and costs for each of the travel policies was good. It took me a while to read through and compare the... See more

Rated 5 out of 5 stars
Verified

Travel Guard is a good, reliable company. I have used them before. The information is clear and reliable. We made a claim on our last trip. It was resolved quickly and fairly.

Rated 5 out of 5 stars
Verified

I’ve used Travel Guard for years of traveling both domestically and internationally. It is the best insurance for travelers. I’ve had two incidents internationally that required us to get medical atte... See more

Rated 4 out of 5 stars
Verified

This was my first time buying travelling insurance and the process was quite simple. I did have to call with a couple of questions and was actually able to speak with a live person without a long wait... See more

Rated 5 out of 5 stars
Verified

We are so glad we purchased Travel Insurance through Travel Guard. My husband had a medical event that prevented us from going on our trip to Switzerland and Italy. Travel Guard was easy to work w... See more

Rated 5 out of 5 stars
Verified

Policies are affordable and provide good coverage. The claims process was easy and efficient. I hope I don't have to file any claims in the future but it gives me peace of mind to know that my insuran... See more

Rated 5 out of 5 stars
Verified

The policy process was simple and easy to navigate at my (74) age. I look forward to our trip to Israel with the Knight Templar in Feb. I pray it is uneventful

Rated 5 out of 5 stars
Verified

I have used travel guard before and have always had an easy time booking insurance and knowing exactly what I am getting.

Rated 5 out of 5 stars
Verified

Navigating to the Travel Guard site and signing up was completely painless. Being a senior citizen, and not having to get a younger relative to get coverage is a plus,plus for me. I love the price, th... See more

Rated 5 out of 5 stars
Verified

Website seemed good. I did not talk to a representative. I will only be able to rate your company if I have to use my insurance. You made accepting my payment easy enough though.

Rated 5 out of 5 stars
Verified

It was clear what coverage we were paying for and easy to do. We were offered to receive a paper copy via USPS mail, we are awaiting the arrival of the paper contract.

Rated 5 out of 5 stars
Verified

Super easy to understand and order. Also we had made an error on our dates and that was resolved easily. We travel a lot and always use travelguard

Rated 5 out of 5 stars
Verified

Different levels of coverage are presented in an easy to understand format. Trip insurance can be obtained in minutes.

Rated 5 out of 5 stars
Verified

Our claims experience was very prompt, friendly, fair and professional. I could not be more pleased with the process or the outcome of our claim

Rated 5 out of 5 stars
Verified

Last time we purchased travelguard, my son's luggage never arrived at our destination. Travelguard paid out as it was outlined in the policy

Rated 5 out of 5 stars
Verified

Customer service response, follow up. Excellent response and outcome for claim we had to make. The portal for submitting claims documents was easy to use.

Rated 5 out of 5 stars
Verified

I made a mistake regarding the travel dates on the policy. I called to ask that the error be corrected. The error was corrected immediately. Thank you.

Rated 5 out of 5 stars
Verified

This is the best travel insurance you can buy. They have always come through for me and when I travel I feel more confident knowing I have travel guard insurance.

Rated 5 out of 5 stars
Verified

The information and plan comparisons are clear. We have purchased plans many times. They reassure us.

Rated 5 out of 5 stars
Verified

Filing a claim was easy. Just provide the necessary receipts and proof of delay/interruption. Payment was timely as well.

Rated 5 out of 5 stars
Verified

Easy to purchase! I hope we don’t need to use this, but it’s reassuring to know we have it while traveling!

Rated 5 out of 5 stars
Verified

Have used Travel Guard several times --easy to use and when I requested reimbursement...system was quick and efficient.

Rated 5 out of 5 stars
Verified

The quoting and purchasing processes are easy and straightforward. The claim process is sensible and is responsive.

Rated 5 out of 5 stars
Verified

Travel guard has been our ‘go to’ for years, We have always gotten good service. Claims are simple and response is timely.

Rated 5 out of 5 stars
Verified

Online quote/website is easy to use and includes help for many items.

Rated 5 out of 5 stars
Verified

Always 5-Star service. Great pricing and value. We recommend to all of our friends!

Rated 5 out of 5 stars
Verified

I’ve bought insurance from travel guard several times. I like the ease of getting quotes, fair pricing, and options like Cancel for Any Reason. When I have questions where I need to make a call, I get... See more

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Company details

  1. #40 of 55 best companies in Insurance Company
  2. #91 of 105 best companies in Insurance Agency
  3. #164 of 197 best companies in Travel Agency
  4. #19 of 25 best companies in Travel Insurance Company

About Travel Guard

Written by the company

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Travel Guard® Travel Insurance Plans – Trusted protection for your next journey

Written by the company

Travel Guard, a leading provider of travel insurance and assistance services, offers some of the best travel insurance plans for individuals, families and business travelers alike. Travel Guard helps deliver more peace of mind through comprehensive coverage and 24/7 global support for both domestic and international travel.
✅ Why Choose Travel Guard?
Trip cancellation and interruption coverage Emergency medical and dental expense coverage 24/7 emergency travel assistance and concierge services Coverage for lost, delayed or damaged baggage Optional add-ons for adventure travel, CFAR (Cancel for Any Reason), rental car damage and more
Whether you're planning a family vacation, business trip or international getaway, Travel Guard has a plan tailored to your needs. Our user-friendly online quote tool makes it easy to compare travel insurance plans, understand coverage and purchase in minutes.
🛡️ Trusted by Millions of Travelers
With over 40 years of experience, Travel Guard is there for travelers who want fast claims, responsive customer service and reliable protection.
🏆 Awards and Recognition
At Travel Guard, we’re proud to be recognized as one of the best travel insurance providers by trusted experts and everyday travelers alike.
-Named a top travel insurance company by Forbes Advisor, Money.com and MarketWatch Guides
-Winner of Travel Weekly’s Magellan Award for our claims filing website - recognizing its user-friendly design and efficient functionality, enhancing the customer experience in managing travel insurance claims
These awards mean a lot to us—but what matters most is earning the trust of travelers like you. Whether you're going across the state or around the world, we're here to help you travel with confidence.
🌍 Travel Insurance Plans for Your Next Journey
Travel Guard travel insurance plans are ideal for:
-International trips
-Cruises
-Domestic trips
-Adventure travel
-Group travel
-Weekend vacations
-Rental car coverage
-Last-minute trips
Get a quote today and trust your travels to Travel Guard.
www.travelguard.com

Contact info

  • 3300 Business Park Drive, 54482, Stevens Point, United States

  • travelguard.com

4.2

Great

TrustScore 4 out of 5

443 reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Verified

I Will never Travel without Travel Guard.

I have been using Travel Guard for my travel insurance for the last 20 years.
Also insured my whole family. Luckily I've Never had to use it, but just knowing I was covered for so much was comforting. I will never travel without it.

December 3, 2025
Rated 5 out of 5 stars
Verified

I always use Travel Guar

I always use Travel Guard and when I had to file a claim them they came through for me quickly and with no problems. I also think they are the best value.

December 4, 2025
Rated 1 out of 5 stars

I recently booked a flight with Qatar…

I recently booked a flight with Qatar Airways and added this insurance, assuming it would cover my full trip. Only after purchasing did I discover that the insurance was valid for just 48 hours, not the 90 days I was led to believe. When I contacted the insurance provider, they told me this happened because I didn’t book a return ticket, so the system automatically limited the policy to two days. This was never communicated clearly at the time of purchase.

I feel misled and deceived. After researching, I found many other customers reporting similar issues with this insurance partner.

Extremely disappointed. Stay away from this insurance.

December 4, 2025
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