TriJewels Reviews 476

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality and exquisite craftsmanship of the jewelry. Consumers appreciate the company's commitment to creating custom pieces that meet their exact specifications, often exceeding expectations. People highlight the beauty and perfection of the final products, noting the attention to detail and flawless execution. Consumers consistently mention the exceptional customer service provided by the staff, who are described as personable, knowledgeable, and highly responsive. Reviewers appreciate the team's willingness to guide them through the design process, offering expert advice and ensuring a seamless experience. Customers also value the quick turnaround times and efficient shipping, making the overall service outstanding.

Based on these reviews

Rated 5 out of 5 stars

Great service! Vijay @ Trijewels was able to put together everything I wanted and more! My wife was so happy when she saw her ring! Definitely a moment she’ll never forget. I will definitely be coming... See more

Company replied

Rated 5 out of 5 stars
Verified

Working with Vijay was an exceptional experience! I had a clear idea of what I was looking for in an engagement ring and Vijay was an excellent guide to ensure that my ideas were durable and feasible.... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend TriJewels enough. They are simply the best! Over the years, they’ve created multiple pieces for me — from special gifts to all of our wedding jewelry. Every piece has been bea... See more

Company replied

Rated 5 out of 5 stars

They were super responsive and sold me the perfect band and I needed help to get the accent topaz stones to match. They actually sold me the stones to set in my engagement ring from Jared when Jared’s... See more

Company replied

Rated 5 out of 5 stars

When I had found a missing diamond in my diamond band I hesitated contacting TriJewels. I wear my rings while doing just about everything! Upon contacting Rupa, she responded that they would h... See more

Company replied

Rated 5 out of 5 stars
Verified

After doing lot of research to buy my fiancé a wedding band. I eventually chose Trijewels. They were helpful since minute 1 though their chat online. I proceed with the purchase and they accomplish... See more

Company replied

Rated 5 out of 5 stars

I had an excellent experience working with TriJewels. They sourced a beautiful diamond that perfectly matched my needs and expectations, and guided me through every step of the process with full trans... See more

Company replied

Rated 4 out of 5 stars

This is my first time using Trijewels, it’s was recommended to me by a friend when I was looking for where to get my engagement ring and I can’t lie it was a really nice experience I wish y'all coul... See more

Company replied

Rated 5 out of 5 stars

Vijay helped me through the entire process and made it really easy. He was a delight to work with and eased my worries about getting the perfect ring for my wife. When I did finally see the final prod... See more

Company replied

Rated 5 out of 5 stars

With perfection Vjay created my diamond ring exactly as my husband had intended it to be from his drawings. We had a setting from the prior jeweler and were never really happy with it. Vjay is a... See more

Company replied

Rated 5 out of 5 stars

I have had Vijay make three rings for me now and each has exceeded my expectations! Truly amazing work and the customer service cannot be beat! If I am ever in need of any additional fine jewelry, thi... See more

Company replied

Rated 5 out of 5 stars

This was the third time that I worked with Vijay and this was such a wonderful experience. Vijay and his company are on track with design to finish and shipping quickly. I sent him a pic of a ring I... See more

Company replied

Rated 5 out of 5 stars
Verified

The personal care, reassurance and comfort that Vijay gave was beyond what I expected. I searched for a long time to find the band that called out to me and the love for my girlfriend. Vijay walked me... See more

Company replied

Rated 5 out of 5 stars
Verified

I bought and returned one ring, not because of the quality, more the color. The customer service was excellent so I am trying again. After speaking to the owner and explaining what I was looking for,... See more

Company replied

Rated 5 out of 5 stars
Verified

I had an amazing shopping experience at TriJewels. Vijay was wonderful at ensuring that I got exactly what I wanted. He sent me videos of the stones so that I could see their color, and he was under... See more

Company replied

Rated 5 out of 5 stars
Verified

Purchased Carisa emerald hoop earrings. Emeralds are a nice color green. Not too light or dark. These hoops are the perfect size for me. Not too large but larger than Huggies. They have a nice selecti... See more

Company replied

Rated 5 out of 5 stars
Verified

Vijay and his crew are AWSOME!! I am blessed to have stumbled unto TriJewels website after searching many other websites for engagement rings. The selection on hand is plentiful and beautiful but I... See more

Company replied

Rated 5 out of 5 stars

Small town service even after the sale, excellent quality products, and unbeatable prices. Highly recommend TriJewels!

Company replied

Rated 5 out of 5 stars
Verified

I had an amazing experience with Trijewels! I hadn't heard of the company before, and found it via google. I was a bit skeptical, ordering something so expensive from a site I hadn't heard of before.... See more

Company replied

Rated 5 out of 5 stars
Verified

First...this is my second purchase! I was so appreciative of the assistance from Rupa while buying my Christmas present (to myself) that I couldn't wait for Valentines! My ring to come was once agai... See more

Company replied

Rated 5 out of 5 stars
Verified

2nd purchase. Quality jewelry for a good price. Great customer service. Responded quickly to my email. You won't be disappointed if you shop with Trijewels.

Company replied

Rated 5 out of 5 stars
Verified

Received beautiful rings! Fast shipping! Great seller! 5 stars. Thank you!

Company replied

Rated 5 out of 5 stars
Verified

I’m not a jewlery person so I had a lot of questions. This company had quick responses to my emails and tried to help me as much as possible. They sent a ring sizer so I could be more sure about the s... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a necklace and pendant and it is beautiful! The jeweler contacted me right after I ordered it and gave me a choice of two different shades of sapphire. It came in a very nice box and was shi... See more

Company replied

Rated 5 out of 5 stars
Verified

I’ve been a customer of Trijewels and Vijay for years. Purchased diamonds for my wife, kiddos, and mother! Vijay goes above and beyond always! Highly recommend… you will not be disappointed!

Company replied

Rated 5 out of 5 stars

The yellow sapphire necklace was very beautiful and much better than my expectations. Customer service was amazing and delivery was quick. Very very happy with my purchases and thanks Trijewels for... See more

Company replied

Rated 5 out of 5 stars

I found TriJewels doing a research while shopping for ruby earrings and doing comparisons. Being an experienced shopper, I am always very skeptical of jewelry vendors and unfortunately learned the har... See more

Company replied

Rated 5 out of 5 stars

Great experience with TriJewels! They worked with me to create a custom wedding band, and I couldn’t be happier with the result. Communication was excellent, and the team was both friendly and profess... See more

Company replied

Rated 5 out of 5 stars
Verified

The ring is as beautiful as pictures and the arrival was quick.

Company replied

Rated 5 out of 5 stars

Vijay is very personable and makes you feel like you have known him for years!!! We had made a change in the design and a minor one to the chain and it came out absolutely stunning!!! He is prompt at... See more

Company replied

Rated 5 out of 5 stars
Verified

The team was great and help me effectively purchase the ring online. They are continuing to work with me on getting my product. Appreciate the professionalism.

Company replied

Rated 5 out of 5 stars
Verified

Customer service was excellent and they responded very quickly to my messages. The owner was extremely knowledgeable and took his time going over different options for customizing the rings I ordered.... See more

Company replied

Rated 3 out of 5 stars
Verified

Beautiful necklace but the chain it came on is way too thin I feel like I’m gonna break it just looking at it, and the way the pendant is on there would require a jeweler to be able to change it to a... See more

Company replied

Rated 5 out of 5 stars

Absolutely stunning piece and my fiancé loves the finished ring! Customer service was impeccable from start to finish. Will be ordering again

Company replied

Rated 5 out of 5 stars

My TriJewels purchase exceeded all expectations! The piece is absolutely stunning and the craftsmanship is impeccable. I couldn't be happier

Company replied

Rated 5 out of 5 stars
Verified

Got an eternity ring for my wife for our 25th anniversity. The ring was great quality, pretty, and they shipped on time. Great customer service to ensure we got the right one and size for her. Would... See more

Company replied

Rated 5 out of 5 stars

Rupa helped me throughout my purchase. She was so fast in getting back to me regarding any questions and thoughtfully gave me options. Great customer service! I would definitely buy from TriJewels aga... See more

Company replied

Rated 5 out of 5 stars

I’m so elated to have my wedding rings and this company is just amazing! They messaged me to make sure everything was correct and have been in contact to make sure I got what I ordered. I got matching... See more

Company replied

Rated 5 out of 5 stars

I have nothing but great things to say about my experience. The second I walked into the office - I felt straight at home. Vijay treated me like family, walking me through the process step by step. Hi... See more

Company replied

Rated 5 out of 5 stars

I was first introduced to TriJewels by one of my closest friends, who owns several gorgeous pieces from there. After admiring her collection, I decided to treat myself to my very first piece—a stu... See more

Company replied

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Company details

  1. #19 of 133 best companies in Jewelry Store
  2. #2 of 4 best companies in Jewelry Appraiser
  3. #10 of 44 best companies in Jewelry Designer
  4. #9 of 30 best companies in Jewellery Manufacturer

Written by the company

It must be really insane right? Buying jewelry online was unheard of 15 years ago, and now direct manufacturers like us can offer you amazing jewelry through the internet. But now how do you decide who to work with? There are definitely so many players out there but when it comes to this decision - it’s pretty simple! You pick us because of our credentials, passion for the work, and dedication to YOU. I cut my first diamond when I was 18 years old and put up my own jewelry manufacturing unit when I was 22. With more than 35 years of experience behind me, I got tired of selling to wholesalers or retailers on the street in 2008. They never paid their bills on time and I knew I could do more for the end consumer. So, I started Trijewels, one of the first online jewelry companies, for you. We are based out of New York City, have our own manufacturing unit, hand pick our own gemstones and offer more than 15,000 styles. In a short amount of time, we have grown our presence all over the world selling to more than 25000 customers. We’ve grown as the internet has grown - making sure that we are available on top marketplaces like Amazon, Ebay, Etsy and Walmart too! Jewelry is supposed to be handed down from generation to generation, and that is our goal for each and every piece that we send out. With Trijewels, the most important business decision is to look after you. You, the customer is our number one priority, any time you buy a piece of jewelry from us we are humbled - this is what we love to do! All of our jewelry and gemstones are sourced are conflict free from our factory and we try our best to use eco-friendly raw material. As a part of Jewelers Vigilance Committee and Better Business Bureau, you can be reassured that these pieces are made with the utmost care. All our pieces come with limited lifetime warranty and guarantee and with Appraisal Certificates for insurance replacement reasons.We hope you can give us a chance to be a part of your life and We become ‘Your Personal eJeweler’. By the way we are in the heart of New York City, very close to Times Square, if you are around and want to come over and meet us or want to see how jewelry is made please stop by, as we are a factory not a showroom you may need to call in advance and set up an appointment, just let us know a day in advance it is that easy. Best, Vijay M Bhatia GD, AJP(GIA) CEO & Founder TriJewels


Contact info

4.9

Excellent

TrustScore 5 out of 5

476 reviews

5-star
4-star
3-star
2-star
1-star


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Rated 5 out of 5 stars

EXCELLENT EXPERIENCE.

EXCELLENT EXPERIENCE.. I found TriJewels online and reached out. What set Vijay apart from other jewelers was his quick response. He was so genuine and happy to help us. It’s very difficult to find men’s high quality engagement rings. He designed the rings custom, he took time to find the perfect diamonds. We could not be happier. I would recommend him to anyone who likes high quality and excellent customer service. Thank You Vijay!

December 4, 2025
Unprompted review
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Reply from TriJewels

Hi
We had so much of fun making both the rings ..they were one of our toughest project due to how rare both diamonds were and how it need to be perfectly matched for two rings.
Be blessed with ton of love and luck
Best
Vijay B.

Rated 5 out of 5 stars
Verified

The ring is as beautiful as pictures…

The ring is as beautiful as pictures and the arrival was quick.

November 21, 2025
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Reply from TriJewels

Hi
Thank you so much for sharing this. Really happy the ring turned out just the way you hoped and that it reached you quickly.
Always here for you.
Best
Vijay B.

Rated 5 out of 5 stars

Engagement ring for my Fiancé.

Great service! Vijay @ Trijewels was able to put together everything I wanted and more! My wife was so happy when she saw her ring! Definitely a moment she’ll never forget. I will definitely be coming back in the future for and jewelry needs.

December 2, 2025
Unprompted review
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Reply from TriJewels

Hi
We had fun making the ring glad she liked it always around.
Best
Vijay B.

Rated 5 out of 5 stars
Verified

Beautiful rings, fast shipping!

Received beautiful rings!
Fast shipping! Great seller! 5 stars. Thank you!

November 19, 2025
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Reply from TriJewels

Hi
We had fun making it for you guys, thank you for the warm feedback
always around for anything
Best
Vijay B.

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Rated 5 out of 5 stars

My TriJewels purchase exceeded all…

My TriJewels purchase exceeded all expectations! The piece is absolutely stunning and the craftsmanship is impeccable. I couldn't be happier

November 4, 2025
Unprompted review
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Reply from TriJewels

Hi
thank you so much, hope it brings you all the luck and love.
Best
Vijay B.

Rated 5 out of 5 stars

Small town service even after the sale

Small town service even after the sale, excellent quality products, and unbeatable prices. Highly recommend TriJewels!

November 25, 2025
Unprompted review
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Reply from TriJewels

Hi thanks so much we had fun making your gorgeous pc of jewelry.
Glad you liked it, always here for you.
Best
Vijay B.

Rated 5 out of 5 stars
Verified

Working with Vijay was an exceptional…

Working with Vijay was an exceptional experience! I had a clear idea of what I was looking for in an engagement ring and Vijay was an excellent guide to ensure that my ideas were durable and feasible. His expertise was evident in every interaction. He went above and beyond to ensure that I had all the detail required to make an informed decision on each aspect of the ring. Vijay’s team made the ring with incredibly quickly, and used digital and physical mocks to ensure I was comfortable with the end design throughout the production process. I can’t recommend TriJewels enough!

September 26, 2025
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Reply from TriJewels

Hi
thank you so much , we had fun making this gorgeous ring and glad she liked it too, thanks for sharing the lovely images and be blessed with more beutiful times together.
always her for you guys be in touch.
thanks
Vijay B

Rated 5 out of 5 stars

Engagement Ring

I had an excellent experience working with TriJewels. They sourced a beautiful diamond that perfectly matched my needs and expectations, and guided me through every step of the process with full transparency. They provided detailed CAD files and even a clay model before production. The turnaround time was impressively quick, and their service and support after the ring was completed was outstanding. Highly recommend for anyone looking for a professional, trustworthy jeweler.

October 27, 2025
Unprompted review
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Reply from TriJewels

Hi
thank for the opportunity, we had fun making the ring for you..and keep the price lesser than the actual pc we saw at a big box retailer.
always here for you.
best
Vijay

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Rated 5 out of 5 stars

Wonderful Experience

Wonderful Experience, Very good team, Customized a wonderful ring , very very impressive work and quality of the diamonds are top notch

October 13, 2025
Unprompted review
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Reply from TriJewels

Hi
Truly appreciate your wonderful review. It was a joy customizing your ring and making sure every detail came out just right.
Best,
Vijay B

Rated 5 out of 5 stars

The ring is beautiful.😊

October 30, 2025
Unprompted review
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Reply from TriJewels

hi
we had fun making it for you, the changing color garnets came out so pretty.
appreciate the business let us know if you need any after sales service.
Always here
Best
Vijay B

Rated 5 out of 5 stars
Verified

Beautiful ring . Lots of compliments on it.

The ring is beautiful just the way I wanted it! I've had compliments on it.

October 14, 2025
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Reply from TriJewels

Hi
Thank you for the lovely feedback. We loved creating this ring for you and are so happy to hear it’s getting all the love and compliments it deserves.
Best,
Vijay B

Rated 5 out of 5 stars
Verified

Professional

The team was great and help me effectively purchase the ring online. They are continuing to work with me on getting my product. Appreciate the professionalism.

October 8, 2025
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Reply from TriJewels

Hi
Thank you for the kind words. Glad we could assist with your order and we're here every step of the way till it's just how you want it.
Best,
Vijay B

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Rated 5 out of 5 stars

My Go-To Jeweler! Truly the best!

I cannot recommend TriJewels enough. They are simply the best! Over the years, they’ve created multiple pieces for me — from special gifts to all of our wedding jewelry. Every piece has been beautifully crafted with so much care and attention to detail.

Even though I live all the way across the country in San Francisco, I wouldn’t go to anyone else. That’s how much I trust them. Their team makes the entire process easy, seamless, and personal. They listen, they care, and they always deliver something that exceeds my expectations.

Our wedding rings and other meaningful pieces are so special to us, and TriJewels brought them to life in a way that reflects our story. I’m incredibly grateful for their talent and their dedication to their customers.

If you’re looking for a jeweler you can trust for life’s most important moments, TriJewels is the one!

September 10, 2025
Unprompted review
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Reply from TriJewels

Hi
Thank you so much for such a heartfelt review, it truly means a lot. It's been an absolute pleasure creating these special pieces for you over the years, and being part of your journey from gifts to wedding jewelry has been nothing short of an honor.
Always here for you, no matter the distance.
Best,
Vijay B

Rated 5 out of 5 stars

They were super responsive and sold me…

They were super responsive and sold me the perfect band and I needed help to get the accent topaz stones to match. They actually sold me the stones to set in my engagement ring from Jared when Jared’s vendor didn’t offer the color I wanted. They were very affordable as well. Jared reset TriJewels stones for me and let me tell you, it’s perfect! Thank you TriJewels! I am picky and you surpassed my expectations. The stones are so shiny and beautiful.

September 23, 2025
Unprompted review
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Reply from TriJewels

Hi
Thank you so much for the lovely feedback. We’re really glad we could help you find just the right stones to complete your vision. Appreciate the trust and so happy it all worked out perfectly!
Best,
Vijay B

Rated 5 out of 5 stars
Verified

Great Service!

Very nice customer service!

September 16, 2025
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Reply from TriJewels

Hi,
thank you for reaching out for your order and glad we could help you out, hope you like your product too, always here for you
best
Vijay B

Rated 4 out of 5 stars

This is my first time using Trijewels

This is my first time using Trijewels, it’s was recommended to me by a friend when I was looking for where to get my engagement ring and I can’t lie it was a really nice experience
I wish y'all could see her face when I proposed to her, she really loved the ring
I definitely recommend

September 16, 2025
Unprompted review
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Reply from TriJewels

hi
thank you so much for giving us a chance to be part your journey with an engagement ring created by us for you.
hope it brings you and her all the luck and love
any service you need pls reach out to us anytime
Best
Vijay B

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Rated 5 out of 5 stars
Verified

2nd purchase

2nd purchase. Quality jewelry for a good price. Great customer service. Responded quickly to my email. You won't be disappointed if you shop with Trijewels.

August 26, 2025
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Reply from TriJewels

Hi
thank you so much for always giving us a the first chance ..it always humbles us, always here for you ..let us know if you need any service
Best
Vijay B

Rated 5 out of 5 stars

Whether you are marking a special…

Whether you are marking a special moment or creating a legacy, Trijewels crafts timeless jewelry designed to be treasured for generations.

July 1, 2025
Unprompted review
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Reply from TriJewels

Hi
thank you so much
Best
Vijay B

Rated 5 out of 5 stars

Great experience with TriJewels

Great experience with TriJewels! They worked with me to create a custom wedding band, and I couldn’t be happier with the result. Communication was excellent, and the team was both friendly and professional. I highly recommend working with them!

August 14, 2025
Unprompted review
TriJewels logo

Reply from TriJewels

Hi
thank you for giving us a chance we really had fun bringing it together and glad you liked it ...pls share live images if you can so we can show to others.
always here for any after sales service
our motto : you dream it, we make it
best
Vijay B.

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