When ordered directly from VIPEK website, the product never came and experienced shipping problems. I had to order the same product off of Amazon, and that was actually delivered. Product itself is ve... See more
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VIPEK is a brand dedicated to providing innovative, high-quality clothes storage and organization solutions designed to enhance and transform living spaces. With a focus on original design, premium craftsmanship, and flexible storage options, VIPEK products combine elegance and durability for long-lasting use. Their signature clothing racks and storage systems feature sturdy construction and user-friendly features such as adjustable shelves and smooth mobility, aimed at helping customers effortlessly maintain an organized and stylish home environment. VIPEK’s commitment is to deliver both functional efficiency and aesthetic appeal, making everyday organization a refined experience. More details can be found at vipek.com
United States
Hasn’t replied to negative reviews
Ordered the SC3. It's a very solid closet and very easy to setup. Built it together with my wife and we couldn't stop commenting on how easy it was to setup and how solid the parts felt. Definitely met expectations. It also shipped very fast. Great experience
I bought the Rolling Clothes Rack. Overall, it has been pretty handy for adding extra storage in my room. It holds a lot of clothes and moves around easily, which is a big plus. The only downside is that setup took a bit of time, but once it was assembled, it worked well enough for everyday use.
Website description, photos & assembly video of rolling clothes rack all excellent. Order received promptly, extremely well packaged. Very sturdy and well designed.Satisfied customer! My only comment (not a criticism) is that the zip covering does not enclose the bottom of the rack (open at the bottom).
I would have given 5 stars but my recent purchase wasn't fulfilled at the date they had given me due to a miss hap with there system. But with communication and there support team my ordered was resolved and I am very pleased with them and there products. Thank you for your time and patience
The product arrived quickly and was so easy to assemble. Fits perfectly in my space. Highly recommend!
I like the flexible design.
But the fact that the components are not separately available to be purchased means that i cannot put together the frame in a way that suits my needs. I may consider buying from another company as they sell components individually
Directions simple.
everything lined up.
only thing that would make it easier would be to mark suggested levels for shelves on poles
I have other clothing racks and this one is thinner and cheaper feeling. When I put it together one of the shelves bent. The poles are smaller in diameter from the other racks I purchased from other companies. I don't feel that for the price this was good quality. My Alera racks are made of sturdier metal and cost the same price. The only reason I bought this rack from Vipek instead is because it had two poles to hang two rows.
The cart I ordered was exactly what I expected. it's sturdy and was easy to put together. It arrived very promptly
The V5 was easy to assemble and provides a ton of space for storage. It seems fairly sturdy. Excellent for a room without a closet.
I had ordered a rack with cover online, directly from the VIPEK website, and the dimensions listed online for the entire clothing rack were not the same as when I measured the rack at home. The measurements of the rack at home, once received and assembled were a lot smaller than stated. Once I called customer service, and explained, they were going to ship the correct rack, but they emailed me again and asked me to send photos of the rack, so I did.
After review, they said the measurements listed online were of the cover, not the clothing rack. Then I sent them photos of the measurements of the cover and it was still smaller than listed. I advised, I had received the wrong clothing rack, after I dug deeper and searched other racks, and found another model that resembled the measurements I had sent out to customer service, but the rep. said, they didn't send me the wrong, that after review they could only issue a $50 dollar refund.
I didn't want to go back and forth on this issue, so I accepted the refund, but I was not happy at all with the purchase. I purchased a rack with the dimensions I wanted and received a completely different rack, that was smaller.
On another note, I will say, that I do like the clothing racks from VIPEK, they are easy to assemble and light. Not super strong material, but strong enough to hold the majority of my clothes.
Great purchase experience! Fast customer service, prompt delivery, excellent product.
Simple ordering process, delivered on time and product was as expected
Ordered a set of replacement bulbs for my 2024 Ram 3500. Had issues with a low beam light. Contacted customer support. They talked me through some steps with no luck. They sent me replacements within days and those corrected the problem. Great lights and awesome customer service team.
Love these, they are amazing! Fit well, very study, easy to put together, shipping was fast! Zero complaints!
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