i was able to access as honest survey that are able to contribute points if i am honest

Been using godaddy for over 10 years. Was always good value and fast support. Recently, its gone so downhill. Takes forever to get a support person and when you do, they are more interested in upselling than sorting your problem. I often have to call back twice to get the problem actually addressed. Plus, recently i realised just how much of a markup they are putting on Office 365. If you have even a tiny amount of technical skill, get your email direct from microsoft (it can be pointed to any domain you own on godaddy very easily) and save yourself an absolute fortune for the **exact** same thing.

Shame to see such a once good company go down the tubes but thats whats going on here.  

I had a chat with Nisa and she was super helpful and polite. She guided me really well and made the whole experience smooth and easy. I really appreciate her patience and friendly approach. Definitely a great support experience

I made a user error because I am not knowledgeable in domains and customer service helped me resolve the issue in one efficient chat. I’m leaving the interaction feeling very pleased and like my problems trying matter! Thank you Sivashankari!

This is my first time using your business

They have no support at all. I had to try to convince an "AI" to leave a message and maybe they will get back to me. I just want to close my account after they tripled their price. 

Why do all these companies start out good and go crap?

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