West & Willow Reviews 19,063

The photos turned out perfect!! We got just the print without the frame and the photo did come a bit wrinkled with permanent creases in it. Overall, love the pictures but would recommend getting the f... See more

Received my second piece of artwork today and I couldn’t be happier! The only reason for not giving a full five stars is because when we went to hang it, the print was upside down in the frame so we h... See more

Easy ordering & quick shipment. The shipment was packed well and arrived sooner than expected. I would have given 5 stars but I didn't look at the drawing. It is packed up so well and didn't want to u... See more

I thought it was going to be a photo of my dog, not a cartoon type thing on a white background. A bit dissatisfied with that but, whatever. Wouldn’t buy again from this company.

I just wanted to let you know how thrilled we are with our custom portrait! It came out absolutely perfect. The quality, the detail, and the way you captured our dog’s personality is amazing. We t... See more

The background and the portrait are too close in color. I ordered a black dog on a charcoal background, which makes it challenging, but I assumed the artist would be able to modify the colors to cre... See more

They really made sure to capture every detail in the photo of your beloved animal. It looks exactly like the picture that I had sent in. It turned out amazing! Would highly recommend to anybody else t... See more

I really like this company. Ive ordered twice from them, but only being able to submit one picture is frustrating. My most recent order that I just received is ok, but it would’ve been better if I cou... See more

I got a 2 dog print with pink background in a white frame and it came much faster than expected and looked exactly like my pups in perfect condition. The website was easy to use including adding photo... See more

Not sure if my fault, as I didn’t see it listed when ordered but removed some things off my dog photo ( an accessory ) and basically too bad so sad

The frame could’ve been a little better quality. The small metal hooks were falling out immediately after taking it out of the packaging. The photo itself is so perfect and adorable!

Absolutely love the coffee mug with my doggies! The process was easy, the shipping was great and the product was packaged to safeguard against breaking. It's perfect, I'll be ordering more for gifts... See more

Always responsive. Always helpful. Care about repeat customers. I received one (have multiple) that didnt come out right and they worked with to get something I really loved.

I was excited to receive the portrait of our pup, and when it arrived I was amazed at the final product. It really captures the personalities of our dog family. While we have great photos of our p... See more

Our mama pup recently passed away and I wanted to surprise my husband with her portrait and thank you west & willow you guys are so amazing and captured our baby perfectly I couldn’t have asked for a... See more

I had my first golden retriever Tyler’s picture made. It has been over 20 years ago since we had Tyler. The photo was so old and not very good quality. But his image turned out perfectly. It captured... See more

I ordered a custom pet portrait from West & Willow, and the entire experience exceeded my expectations. The quality is outstanding the artwork captures every little detail and personality trait of... See more

I ordered a two pet picture and it came out SO nice. The quality of the picture is better than I could have imagined. I also had some back and forth emails with the company and they responded very qui... See more

Absolutely love the pic. I've always wanted a pic of the two of them together but we lost our first pup about a year before we got our second one. I got it for my wife for Christmas but I hope it ends... See more

I've given these as gifts many times but never had my own..I finally decided to order one of my own dog because I've always loved them. As usual, I was not disappointed! I was thrilled, in fact. I lov... See more

We are so happy with our picture of our cats. It came out absolutely perfect and my wife was thrilled. W&W was easy to work with, their communication was efficient and professional and their product t... See more

The employees are truly caring of each little details. Moreover, they are so kind. I already have recommended this loving company to lot of people! Thanks again to the team of West and Willow for bein... See more

We ordered a 3 pet print for a co-worker's wedding gift and it was absolutely perfect! The animals.looked like their photos and the print came quickly.

We are repeat customers in this family when it comes to West & Willow! The artistry is PHENOMENAL! I LOVE how perfectly you captured Loki! My besties love it as well and fits in perfectly with our... See more

I was actually thrilled when I came upon this website. I have, for a long time, wished I could have all of my cats in a picture but 3 of them have passed on. I do have pictures of my maine coon mix wi... See more

The experience was really easy, but I didn’t find a window for a mock up or preview. After I placed my order I started getting discounts for 30% and a free gift I wasn’t entitled too. I thought about... See more

Picture is even better than showed in the ads. It was produced quickly and arrived much quicker than I had expected. Cost was reasonable and can’t wait to give it to my daughter for Christmas.

I had ordered incorrectly and was issued a full refund! I was able to reorder correctly and look forward to receiving the new item as I will be gifting it!

My pictures came out even more beautiful than I could have imagined. Needed to work with customer service and they to, were superb. Highly recommend

I brought 4 of these for Christmas presents and they all came out beautifully!!! The Black Friday special made it an even better purchase! I love them! I want to buy for myself and I already have two... See more

Great quality, great communication, didn’t take long to receive. Very satisfied with everything. Even the packaging for shipping was very detailed!! Thank you!

Loved the quality of my picture, delivery and email communications were on point. Getting another picture done as a Christmas gift for a loved one.

This was money well spent! My son and daughter-in-law have 3 sweet pups and the picture that was made with them is adorable. I already ordered another picture for a friend.

My son‘s dog passed away and I couldn’t find a really good picture but they made the one I found Work really well highly recommend

Excellent service! I also just received my order and it turned out so beautifully! Very pleased. This is my second purchase and this one is a Christmas gift

I received a gift card two years ago and totally forgot I had it. I recently ordered from them and I am over the moon with the product. I received the coffee mug and the portrait. I absolutely love it... See more

My portrait of my dog Charlie looks incredible! Such great attention to detail. Thank you West & Willow!

This was probably the best purchase I have ever made. Both my fur babies looked perfect on that canvas. I highly recommend this

Every aspect is ***** stars except one thing. You gave my girl eyes. She has no eyes. She is blind from glaucoma that hit her suddenly in both eyes at the same time. I sent a favorite photo of her fro... See more

The picture frame & mug are so realistic from the photo I sent in... Totally Happy with my purchase! This is a Christmas gift for my husband, He will be Amazed.

This is my 2nd order for family pets! Both were so touched by this gift. I will definitely be ordering more in the future.

I received my sweatshirt way faster than I expected! I got it for my husband as a Christmas gift and I am SO excited to give it to him. They got my sweet girls face matched perfectly. The quality is g... See more

I absolutely love my dogs portrait looks just like them did such an amazing job

The best Christmas gifts and an excellent costumer service! Thank you West & Willow

The portraits turned out great overall. I ordered 2 identical portraits for my kids & one of them came with a couple flaws. They quickly made it right and replaced it free of charge. I’m very pleased!... See more

This is my third time purchasing a frame with them and as usually it comes out lovely! They did an amazing job.

Absolutely loved my prints! I cried when I opened the box. My senior dog is on his last days and this is so special to have!

We were surprised and happy with just how much the picture looked like our Ferguson. It really looked just like him!!

The photo turned out better than I expected. Love the results. Thank you.

I’m so excited to see the finale picture!