Western Union Reviews 140,745

I had problems with Western Union account in October 2025 and I had to remove the software reset passwords. This prevented me moving money and was an issue for several days and we had cash flow proble... See more

We could not buy Argentinian pesos in the UK before travelling.Sending the money to Buenos Aires was easy. The first office we tried had insufficient cash. We had to go to the larger actual Western Un... See more

I appreciate the fact that sending money via Western Union to my family is secure. I would have given you a 5 star rating if they get it within minutes after I sent them. It used to be that way but re... See more

Transactions has been great. But this last one ok as always but could gain additional star if what was advertised was true about $0 fees when sending money to Jamaica due to the catastrophic hurricane... See more

I had to ring Wester Union today to follow up on some refunds. It must be my unlucky day. What would normally be a seamless customer service transaction was awful today. The Rep mumbles, doesn't speak... See more

I'm in the Philippines I went to pick up money this morning either transaction would go through which is very unusual Western Union was down in all locations in my little town. You don't have 24 ho... See more

Appalling service, app is rubbish, unable to add new payees as app faults every time. unable to delete old payees from the app. Total crap the app changed payees name order and won’t allow me to rear... See more

WU seems to be the only way I can reliably & safely get money to my disabled homeless adult son who has chosen to live 200 miles away. I am the payee of his disability benefits. He constantly has his... See more

Sending wires with Western Union is very easy and we have never had an issue with funds not arriving - although it often takes 5 days or more for the funds to arrive in a foreign country. Do keep in... See more

I used western union 6 years for sending family or friends some money. It’s very safe transactions are very fast they get money in 2 day and western union gets money out of my account really fast too.... See more

I Sent Monies to My Wife Living in The Philippines, ( I live in USA ) But Some How I Sent The Monies to MYSELF ( by accident ) Her Using Her Cell Phone So I Can Watch...The Teller Couldn't Find Her Na... See more

I've been using you service to send funds from my American bank to my Mexican bank once a month for several years now. And where it use to take anywhere from a few minute's to that of a sometimes c... See more

⭐️⭐️⭐️⭐️⭐️ Excellent Service from Western Union I’ve been using Western Union for a while now, and I have to say the service has been consistently reliable and fast. The whole process — from... See more

I am so grateful that WU even exists. For me it is incredibly important to help family members with their expenses down in Argentina. Every transaction has been flawless, the money is there in minutes... See more

WU app is very simple and fast for money transfer. But I had some experience for using the point earned from the past transactions. Specifically, when I used the points earned, it did not show the de... See more

First, a while ago you combined two of my accounts and made just one. For personal reason I would preffer to have two accounts. Second, is a lot confusing when it comes to resend money but a differ... See more

Ease of the entire process is key along with the very low cost to send money. Since the funds are delivered in seconds, it is an effective means to use. I'm very pleased because I've sent funds monthl... See more

You have been very good to me. I’ve been sending money for about a few years now every month and I’ve never had a problem until recently. I entered my debit card and you would not take it and I need h... See more

Never had any problems with sending money abroad, to friends and family. Always arrived quickly and safely. Cost effective way of sending cash for collection, or direct to a bank account. Recomm... See more

It was simple following the instructions, paying the clerk at the register at Walgreens....then texted the pass code number to my recipient to pick it up from her end. Simple, without any problems, in... See more

I have both an account with WU and Wise. Generally Wise gives a better exchange rate, though time taken to transfer is sometimes over 24 hours. Recently however Wise threw a bit of a wobbly ove... See more

I been using Western Union for the past 20 years and I recommend Western Union to anybody that I know to use Western Union company you can trust. I never seen anything wrong with them or any problem... See more

I've been using Western Union for many years. It's fast, safe and reliable. I truly appreciate that!! I will always choose Western Union because it's very convenient and I always find a location near... See more

I live in Thailand as an expat from the USA. I have used several apps to transfer money from my bank in the US. Western union is the best I've used. The money arrives instantly, the conversion rate an... See more

The experience was ok but inconvenient. I usually use the app, however I am not getting the proper exchange rate. For years using the app, my family has not received the amount they should have receiv... See more

I've been using Western Union for over 35 years and they are a solid company that has always treated me well. I travel to Latin America and Asia often and I use Western Union as a trusted partner to... See more

I never had a problem sending money to my family in the Philippines since I started using Western Union in 2018. I use to send money twice a month since then. I always recommend to my compatriots t... See more

Although wU is very strong organization but your It systems need to be updated , very slow when flipping the pages . It has been advised previously also . It worked for a while but again it like befor... See more

The money gets there quickly, which is good. My elderly mother and her companion I have to send money every two weeks, but it cost a lot to do that. Also, if there would be a way to request how the bi... See more

I like the way that you guys handle my transfer because you take the time out to call and just checking to see if the transfer was you and you’re not being scammed by anybody that’s important. Thanks... See more

Paying my monthly bill has always been easy via their online portal. It’s simple, straightforward, and saves me from paperwork.

the system of sending money works perfectly, but the application has a big problem, identity confirmation does not work at all, different sending prices, etc. You can do better than what you are curre... See more

How fast the transfer made it through, also, the ease of picking it up though I had to drive a few miles. The smaller Western Union's didn't have the amount available. But overall, very well? Than... See more

Safeway in Lynden, WA does a great job explain each step and showing the 6 character code for the receiver to get their money. Thank you.

I would like to thank the very nice lady that work on your branch at S Pleasant Valley Rd, Winchester VA. She is always smiling and very helpful. I am sorry I never catched her name.

The clerks at Meijers are always super nice and helpful. They don't give me any problems about where or who I send my money too. Whereas Wal Mart will not let me send money through their WU.

Good. But I’m still waiting for my cancellation of funds to be sent back to my bank account???

Great service I use them to send money to my family and it’s so easy!

I was trying to send money to my wife for emergency purposes, but couldn't get money on time, even though my bank showed money being paid to Western Union but still my wife has not received money I se... See more

Most of the time ido online remittance,and I liked the discounts of the service fee by earning points when sending money.And c a n always revise immediately when you made error when do it online.its c... See more

It went well because I added a question to the transaction. The previous transaction was allegedly picked up by my recipient, however I have been dealing with him since 1997 and he tells me someone u... See more

I dont have issues when sending funds to my love ones in Jamaica. The western union app works wonderfully and funds are received in minutes. Its convenient and reliable. I love it especially now du... See more

Well, well well. I use the western unions at Hero Circle where the gas station it and trust me that bright eye girl is equipped with the highest level of professionalism. I think she enjoy what she do... See more

Since two months ago, i had difficulty in uploading the website. After signing in and providing my password, the dialog box reverts to asking again my user ID & password then after went thru doing the... See more

The transfers are great, but sometimes the exchange rate could be a little better.

My experience with Western Union was quick and reliable. Sending money was straightforward, and the transfer went through without any issues. It’s a convenient option for both domestic and internation... See more

I would like some information on how to use my points. I have accumulated many because I send money to another country every month and I have accumulated several points. I would like to know how to us... See more