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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's service, highlighting the professionalism and kindness of the staff. Consumers appreciate the user-friendly experience and the clarity of communication throughout the entire process. The price offered is generally considered fair and satisfactory. People also value the responsiveness and efficiency of the customer service team. Reviewers mention that the company representatives are helpful and keep them informed every step of the way. The overall sentiment indicates a high level of satisfaction with the company's ability to provide a smooth and hassle-free experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Wheelzy's representative Flor was very nice, courteous and professional. She and the company went out of their way to get our business by making several offers to purchase our Toyota Camry. We negotia... See more

Company replied

Rated 5 out of 5 stars
Verified

When a beloved vehicle finds itself on the wrong end of an expensive repair, it's an unpleasant experience in so many ways. The loss of transportation. A large bill looming (whether the cost of the r... See more

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Rated 5 out of 5 stars
Verified

My experience with Wheelzy (first time) was professional, efficient and courteous. My matter was taken care of in 24 hours. I had an old car I no longer wanted, no longer running, I had my title and t... See more

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Rated 5 out of 5 stars
Verified

Great experience from start to finish. Easy process online, instant quote at a very fair rate, easy scheduling for tow truck pickup of our old car, timely and courteous driver, quote was honored with... See more

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Rated 3 out of 5 stars
Verified

Took 4 days to schedule a pick up. Was told to call a number to schedule but no one would return my call. Was previously told it would be picked up on Monday at 6pm but the driver never showed up. Sho... See more

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Rated 5 out of 5 stars
Verified

My car broke down 50 miles from home in another state. Upon calling Wheelzy, I immediately received a quote far more generous than I was anticipating. They helped me schedule a towing time and date on... See more

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Rated 5 out of 5 stars
Verified

They were very easy to work with. They communicated via text and phone call throughout the process to make sure everything was going according to plan and to ensure that my vehicle was picked up and t... See more

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Rated 5 out of 5 stars
Verified

The trustworthy from you guys is the best . Your communication skills is wonderful, you guys have proved me that I don't need to worry about anything because for sure I was not going to be scamm... See more

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Rated 5 out of 5 stars
Verified

I recently sold my car to Wheelzy and had an excellent experience. The entire process was fast, smooth, and very professional. Their communication was clear, they were honest about the offer, and they... See more

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Rated 5 out of 5 stars
Verified

Dealing with Wheelzy was one of the most pleasant consumer experiences I've had in some time. Everyone from quote to dispatch to tow were extremely nice and professional and everything was so quick an... See more

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Rated 5 out of 5 stars
Verified

I don't see why this shouldn't be the immediate place to go when you need a car salvaged. All I had to do was follow some very basic prompts, immediately got a price and was put into contact with ever... See more

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Rated 5 out of 5 stars
Verified

Helped me scrap an old truck ! Absolute legends, great service and even better communication. Highly recommend Wheelzy after my experience I had the past two days. Thank you so much for your help I... See more

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Rated 5 out of 5 stars
Verified

I looked into several options before I discovered Wheelzy, and I'm glad I did. Working with Wheelzy was a no hassle, stress-free experience. Their offer was more than my other options as well. I would... See more

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Rated 5 out of 5 stars
Verified

This experience could not have been easier. I filled in some information online, got an instant quote, and 2 days later they picked up my car and gave me cash. In between the communication was flawle... See more

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Rated 5 out of 5 stars
Verified

Dealing with the people at Wheelzy was fantastic! The only issue that was bad was the towing company, their appointment was 9-10am, they didn't show up until after 12pm, no apology, just rude.... See more

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Rated 4 out of 5 stars
Verified

My experience was good. The only issue was I ended up dealing with so many different people there was a bit of overlap. I’d tell one person something but the next person may be asking me for the same... See more

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Rated 5 out of 5 stars

My agent was Caseynoah De Guzman. He was kind, patient (I am hard of hearing), and explained everything very clearly. He followed up with texts to make sure everything was going smoothly with the pic... See more

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Rated 5 out of 5 stars
Verified

I was very impressed with the agent that assisted me throughout my whole process. She made it seem as if she cared about the customer and if I had any issues she handled it properly to the best of h... See more

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Rated 5 out of 5 stars
Verified

They made the entire process of selling my car so easy! I called around to about 5 other companies and wheelzy provided the best price AND had pick up included! They were towing my car just a few hour... See more

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Rated 5 out of 5 stars
Verified

Quick easy process with no issues from the tow company picking it up to Paul the representative helping me and making sure ever thing was taking care of from all paperwork needed and scheduling for pi... See more

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Rated 5 out of 5 stars
Verified

Dear Wheelzy, I want to sincerely thank you for the excellent service you provided in towing and assisting with the sale of my car. From start to finish, your professionalism, efficiency, and con... See more

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Rated 5 out of 5 stars
Verified

This company was willing to help me out without a title. Their customer service and communication was so incredible. This made the removal of my car so easy and stress free. I would highly recommend t... See more

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Rated 5 out of 5 stars
Verified

They were 1 of 4 places I called. All were close in price but at last second changed guaranteed price to depending on inspection once it arrived at their location, which would be after signing off t... See more

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Rated 5 out of 5 stars
Verified

Everyone from the lady who I first spoke with to the purchase manager, they were exceptionally professional and reliable. My car came with so many memories and they considered that with care. I highly... See more

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Rated 5 out of 5 stars
Verified

It only take us less than 45 minutes to completed the process. i cannot believe how smooth it ran. All peoples involve with the process are very professional they have all the ansewers i have alread... See more

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Rated 5 out of 5 stars
Verified

It was already a frustrated situation for my son and I, since we only had the car for a 18 months & especially since there was $$$ lost, but Richie at Wheelzy was very professional and walked us throu... See more

Company replied

Rated 5 out of 5 stars
Verified

Was a great hassle free experience. The gentleman I dealt with was excellent. I explained my situation about the car and he did everything possible to make sure this was a stress free experience. He w... See more

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Rated 5 out of 5 stars
Verified

Wheelzy.com offered me a fair price for our extremely high mileage vehicle. I accepted and they quickly emailed me the information I needed to transfer them the car's title. The next day, they arrange... See more

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Rated 5 out of 5 stars
Verified

I had a very good experience they kept in contact with me until the process was completely over.everything was done in a timely manner and everyone was very friendly and helpful. I would absolutely do... See more

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Rated 5 out of 5 stars
Verified

It was a painless and simple process. Quick, easy phone calls and frequent text updates and interaction. I hate doing complicated tasks and paperwork. It was really minimal and easy with Wheelzy. All... See more

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Rated 5 out of 5 stars
Verified

I like the fact that they kept in touch with me all the time All the communications were through text messages and an email in a couple of phone conversations. I was not a big fan at first of the tex... See more

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Rated 5 out of 5 stars
Verified

Everybody I spoke to was very kind and helpful. It seemed very bureaucratic, with everybody specializing in a specific part of the process, which made communication difficult. There was an issue that... See more

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Rated 5 out of 5 stars
Verified

All issues with our urgent need to sell our car quickly resolved within 24 hours with kindness and confidence. There was some paperwork involved but we were guided through it in plain English with gr... See more

Company replied

Rated 5 out of 5 stars

I had a wonderful experience selling my old vehicle with Wheelzy. They deliver speedy service— from our first conversation for a quote, to the final pickup of my old vehicle, their team was friendly a... See more

Company replied

Rated 5 out of 5 stars
Verified

My 19 year old son had a car that no longer ran. It had a blown engine. My son took care of everything. This company made it simple enough that my son was able to handle everything from contacti... See more

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Rated 5 out of 5 stars
Verified

They were very helpful and kept in contact to make sure the transaction went smooth. Tried a different company a few days before and they never showed or called back. This company made sure everything... See more

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Rated 5 out of 5 stars
Verified

Wheelzy made this transaction as smooth as it could possibly get, and offered me more for my old vehicle than other companies. Would definitely recommend them to others.

Company replied

Rated 5 out of 5 stars
Verified

Respect and courtesy are things I look for and value in any business, and Wheelzy went above and beyond. I was very happy with the updates on my phone showing me they really cared. Service was prompt,... See more

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Rated 5 out of 5 stars
Verified

I called on a Monday and had a 30-40 minute phone conversation. They gave me the offer, I accepted and my vehicle was picked up on Tuesday. Super easy and quick. Wheelzy stayed in communication wit... See more

Company replied

Rated 5 out of 5 stars
Verified

Wheelzy is very fast and efficient. After signing up online for a quote, I was contacted a minute later over the phone by Wheelzy. Their paperwork process is very simple. They also saved me a trip... See more

Company replied

Rated 5 out of 5 stars
Verified

My car broke down and the repair would have cost more than the car was worth. I entertained offers from 3 companies. Wheelzy was the easiest to deal with. They gave me a strong offer. They were commun... See more

Company replied

Rated 5 out of 5 stars
Verified

Needed to get rid of a car for my mom whom lives on the other side of the state. Called Wheelzy, set everything up over the phone. Not sure if the offer was fair but was better than just dropping it... See more

Company replied

Rated 5 out of 5 stars
Verified

The fast car pickup and the amount of money I got for the car which is way more than I have gotten in the past for junking cars. Wheelzy are awesome and I would recommend that you use this place for p... See more

Company replied

Rated 5 out of 5 stars
Verified

Was offered a fair price for my vehicle. There was great and clear communication with the representative and dispatcher. Overall pretty pleased with the way everything turned out.

Company replied

Rated 5 out of 5 stars
Verified

I had a great experience selling my car with wheelzy.com. The process was quick and easy, they gave me a fair offer, arrived the next day on time and paid immediately through Zelle. I highly recommend... See more

Company replied

Rated 5 out of 5 stars
Verified

Customer service was very polite and thorough. Answered all questions promptly. Tow company was on time. I appreciated everything. I would highly recommend their services

Company replied

Rated 5 out of 5 stars
Verified

My experience with Wheelzy was very pleasant especially with the representative they paired us with. It was a smooth process felts like it only took 30 minutes. I 100% recommend this place.

Company replied

Rated 5 out of 5 stars
Verified

Easy to do business with. Got a great price for my Saturn Vue. Brittany was in constant contact with me. Very courteous and helpful. all around a positive experience

Company replied

Rated 5 out of 5 stars
Verified

The service was great. They answered all my questions kindly, didn’t get annoyed, gave me a fair price, and got things done really fast, which I really appreciated. Their follow-ups were super he... See more

Company replied

Rated 5 out of 5 stars
Verified

Experience was great made a quick quote online and they came the next day and paid exactly what they quoted without any issues

Company replied

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Company details

  1. #13 of 88 best companies in Car Accessories Store
  2. #7 of 13 best companies in Car Dealer

Information provided by various external sources

Wheelzy is the most trusted online car buyer, operating nationwide. We are dedicated to providing the absolute best way to sell a car, anywhere. Our friendly team members can help you sell a car quickly and for a competitive price.

Sell your car the easy way.

Written by the company

Guaranteed. Simple. Trusted. Nationwide.
Wheelzy is the the most reliable online car buyer.
Get an instant offer for cars
Tell us some basic information about your car and receive an offer right away.
Every offer includes FREE towing
With Wheelzy, you don't have to arrange a way to get your car to us. We come to you and pickup your car for free!
Receive payment right then and there
Our friendly tow truck drivers will arrive and pay you the agreed upon amount on the spot!
Our offers our guaranteed
Unlike other car buyers, our drivers do not renegotiate at pickup. We guaranteed our offers, so we pay you the agreed upon amount.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

71K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Very professional and right on time

Very professional and right on time. I really liked that I was updated via text regarding the status of Wheelzy arriving at my home. Moreover, I really appreciated that Wheelzy quote is what I received for my car. No gimmicks or hassles. I highly recommend this business with excellent customer service.
Vanessa

December 4, 2025
Rated 5 out of 5 stars
Verified

Fast, easy, and a decent price

Wheelzy had the best offer for the car, and was quick to contact me about the purchase. Made a pickup appointment for the next business day and the tow truck arrived right on time and made the transaction in minutes. If I have need to use their service again I will.

December 8, 2025
Rated 5 out of 5 stars
Verified

Quick servce

Sent a request for quote and I once accepted they had a tow service here to pickup the car that afternoon. Quick and courteous.

December 8, 2025
Rated 5 out of 5 stars
Verified

Excellent Service

Another company quoted me 300$ to have my car towed to the junkyard. Wheelzy not only did it for free, they paid me!!! It was a smooth process. They walked me through every step and will definitely recommend their service to my friends.

December 8, 2025

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