White Mountain Ski Co Reviews 109

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff's expertise and helpfulness, noting their extensive knowledge of products and the local terrain. Consumers appreciate the personalized attention they receive, with staff members taking the time to understand their needs and provide tailored recommendations. People highlight the fast and accurate service, with orders being processed quickly and delivered on time. The handwritten notes included with purchases add a personal touch that many reviewers find delightful. The quality of the products is also consistently praised, with customers expressing satisfaction with their purchases. Overall, reviewers highly recommend this company for its exceptional service, knowledgeable staff, and high-quality products.

Based on these reviews

Rated 5 out of 5 stars
Verified

This place is awesome. The whole team — Andrew, Monty, Pier, etc really care and work hard and provide great products at good prices with tons of local knowledge and insight thrown in for free. Highly... See more

Rated 5 out of 5 stars
Verified

Super knowledgeable and helpful. I drove up on a week day from the Boston area on the advice of a friend. The season was barely getting started but place was a bee hive of mountain activity ! Andrew... See more

Rated 5 out of 5 stars
Verified

Andrew took the time to ask me the right questions so he could recommend the best new skis for me and my intended use. He understood my budget and gave me a few options. He made sure I was happy with... See more

Rated 5 out of 5 stars
Verified

I’ve been shopping at White Mountain Ski Co for several years now and the reason I keep making the trek up north is because of the staff. I’ve never been led astray by their team who is out there test... See more

Rated 5 out of 5 stars
Verified

Andrew took the time to understand what I was looking for and set me up with AT boots - and a plan to make sure they feel great all season with their help if needed.

Rated 5 out of 5 stars
Verified

If you’re into adventure in the White Mountains, you’ll be into White Mountain Ski Company. The team there is great at providing local knowledge on everything from trail conditions to snow condition... See more

Rated 5 out of 5 stars
Verified

As a trail and ultra runner they have a good variety of the specialized products (shoes, accessories, nutrition) needed to take part in these activities. Staff is knowledgable and helpful. They also h... See more

Rated 5 out of 5 stars
Verified

Andrew and his team are the best in the business. Their customer-centric approach, coupled with their in-depth knowledge of appropriate gear for Northeast terrain, sets them apart. Additionally, their... See more

Rated 5 out of 5 stars
Verified

I was able to get this running gear locally even though the manufacturer isn’t shipping to the States anymore due to tariffs. The personal thank you postcard was also really sweet! Great local small b... See more

Rated 5 out of 5 stars
Verified

My purchase was for Coffee and boy do they have some of the best beans in New England! My favorite is the FKT blend and you know you're getting the freshest beans when they have been roasted sometime... See more

Rated 5 out of 5 stars
Verified

Andrew and Monty and the entire shop are awesome. Such great community builders and absolutely the place to go for any and all outdoor needs/questions/stoke you could possibly want, need, or desire.

Rated 5 out of 5 stars
Verified

I always appreciate shopping at White mountain Ski Co. I came in for a specific pair of trail runners and they asks what I was planning to use them for and had some other great shoe suggestions. I c... See more

Rated 5 out of 5 stars
Verified

couldn’t have asked for a better experience. Was getting my first split board setup and the staff was super helpful, giving me a complete rundown of the gear and a bunch of useful tips. Will absolutel... See more

Rated 5 out of 5 stars
Verified

My first experience with trying Bubbas ultra classic. Great atmosphere, people were awesome and the weather was great . I was trying for 6 Laps, did7, Next year maybe try for 10, get 12

Rated 5 out of 5 stars
Verified

Incredibly fast! From acknowledging receipt of order, to filling and shipping. And I love the personal touch of the hand written note enclosed with my order :) The quality of the merchandise is top n... See more

Rated 5 out of 5 stars
Verified

The crew at White Mountain ski really came through for me. At the end of last year I bought a pair of skis that weren’t exactly right for me they were able to help me by taking the barely used skis ba... See more

Rated 5 out of 5 stars
Verified

I’ve shopped with White Mountain Ski Company for years and the knowledge and attention the staff provide is unmatched! Never any pressure or upselling. The crew here asks questions, assess your needs,... See more

Rated 5 out of 5 stars
Verified

It was easy to order. My order was processed quickly and arrived early. I received regular updates until I received my sneakers. My shoes were exactly as shown online. They fit great and are very comf... See more

Rated 5 out of 5 stars
Verified

my bike order came in within the time frame I was given. The shop was honesty about the time frame wasn't a long time but, it wasn't just a week so they didn't try to tell me it would be in sooner jus... See more

Rated 5 out of 5 stars
Verified

I purchased this item through the website, but I had a specific question about the item. When I called for information, the sales person that answer the phone was helpful and provided the answers. I n... See more

Rated 5 out of 5 stars
Verified

Order was filled and delivered promptly. And a hand-written thank you card was appreciated!

Rated 5 out of 5 stars
Verified

Chris has been taking care of my mountain bikes for nearly four years, and is kind, responsive, and quick to help with literally everything — from new bikes to brakes to tunes to just straight up ad... See more

Rated 5 out of 5 stars
Verified

Excellent experience. I was able to support a shop owned by skiers and that does a lot to build community. They provided attentive service and a better price than competitors.

Rated 5 out of 5 stars
Verified

I had to return an item and the process was quick, easy and free. They also included a personalized postcard with the original order! We need less mega corporations and more businesses like WMSC

Rated 5 out of 5 stars
Verified

The skins I was looking at were unavailable but Andrew set me up with a couple of sets that are even better. They're always helpful in selecting gear here!

Rated 5 out of 5 stars
Verified

Not sure WHY but this seemed to be the ONLY store in the entirety of the internet and even brick and mortar stores to have the bike pump that I needed. Shipping was fast and easy and the item arrived... See more

Rated 5 out of 5 stars
Verified

Terrific coffee. Sometimes we don’t get through both bags but we use the extras as thank-you gifts or house gifts to friends, and they are smitten.

Rated 5 out of 5 stars
Verified

Friendliest and most knowledgable shop in the valley. Wouldn't think about going anywhere else for back country gear. Team spent an hour with me finding the right gear.

Rated 5 out of 5 stars
Verified

Everything worked out very well! Anderson (I believe) was very helpful and worked diligently on my order to the Chicago area. I would most definitely will return to their website.

Rated 5 out of 5 stars
Verified

Every order I have placed from white mountain ski co has been promptly shipped and delivered on time. Always seem to have something I need that no one else has in stock.

Rated 5 out of 5 stars
Verified

Fast & Accurate I ordered a pair of shoes I was having trouble finding elsewhere. They showed up quickly & even came with a handwritten note. Great customer service!

Rated 5 out of 5 stars
Verified

Timely delivery and included a thoughtful touch in my package with the postcard note. Thank you for stocking my favorite trail running shoe!

Rated 5 out of 5 stars
Verified

Friendly and very knowledgeable of products sold. Very happy with my recent purchase of trailrunners. Highly recommend. Thanks White Mountain Ski Co!

Rated 5 out of 5 stars
Verified

Great shop! Guided/advised me on what to get for what I plan on doing and the deal on the kit is impossible match. Beyond happy! Highly recommend and will definitely be a customer for life!

Rated 5 out of 5 stars
Verified

Staff is beyond friendly and knowledge is top tier. They obviously use the gear they sell and can help you make smart choices. They have a great sense of community and it's obvious the minute you wa... See more

Rated 5 out of 5 stars
Verified

Amazing, kind and helpful staff, great vibe and the best gear. I recommend this shop to anyone who needs trusted advice and products.

Rated 5 out of 5 stars
Verified

Had a great experience! I learned so much about backcountry skiing from these guys. Their passion for the sport really shows!

Rated 5 out of 5 stars
Verified

These people are great to deal with. They send personalized messages and the 1/50 I had an issue with my order they fixed it immediately

Rated 5 out of 5 stars
Verified

Nothing better than experts who take helping their customers very seriously. You’re in good hands.

Rated 5 out of 5 stars
Verified

These guys are great, there was an issue with my order and they resolved it immediately. Thanks for all your help!

Rated 5 out of 5 stars
Verified

They gave me great recommendations for shoes and helped me find something that fit just right. Thank you!

Rated 5 out of 5 stars
Verified

My order got here fast with no issues. Exactly what I expected at a great price.

Rated 5 out of 5 stars
Verified

White Mountain Ski Company is the best outdoor retail shop around! Their expertise in equipment, footwear, and local terrain makes them stand out as the best in the business. The staff is friendly c... See more

Rated 5 out of 5 stars

We managed to get everything we needed here for our holiday and the prices were very reasonable. The sales people were helpful and patient while the kids were able to try everything on. I can recommen... See more

Rated 5 out of 5 stars
Verified

White Mountain Ski Co sets the standard for what a local ski shop should be: friendly, informed, and truly invested in the community. Couldn't recommend them more.

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Company details

  1. #1 of 1 best companies in Ski Rental Service
  2. #1 of 2 best companies in Bicycle Rental Service
  3. #1 of 8 best companies in Coffee Roasters
  4. #3 of 13 best companies in Coffee Store
  5. #3 of 68 best companies in Shoe Store

Written by the company

Outdoor specialty retailer for backcountry skiing, trail running, and mountain biking. We also host events, provide services, and rent all the gear we sell.


Contact info

4.9

Excellent

TrustScore 5 out of 5

109 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars
Verified

Andrew took the time to ask me the…

Andrew took the time to ask me the right questions so he could recommend the best new skis for me and my intended use. He understood my budget and gave me a few options. He made sure I was happy with my purchase. The new skis performed amazingly. Will definitely be back.

November 24, 2025
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Rated 5 out of 5 stars
Verified

A true White Mountain ski shop !

Super knowledgeable and helpful. I drove up on a week day from the Boston area on the advice of a friend. The season was barely getting started but place was a bee hive of mountain activity ! Andrew kindly offered to mount my bindings on the spot so I could take my new kit right home !

November 25, 2025
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Rated 5 out of 5 stars
Verified

All around great place for outdoor gear + coffee!

This place is awesome. The whole team — Andrew, Monty, Pier, etc really care and work hard and provide great products at good prices with tons of local knowledge and insight thrown in for free. Highly recommend for all your outdoor needs! And I have been buying their coffee from the beginning and it is always excellent — they ship it to me and it arrives in a couple of days with a personalized card every time. Very impressive!

November 24, 2025
Rated 5 out of 5 stars
Verified

Knowledge staff makes all the difference

I’ve been shopping at White Mountain Ski Co for several years now and the reason I keep making the trek up north is because of the staff. I’ve never been led astray by their team who is out there testing this gear and giving honest reviews and insights about all the product they carry. I always enter the shop with questions and leave with the confidence that I made the right purchase.

October 25, 2025
Rated 5 out of 5 stars
Verified

Bubbas #1

My first experience with trying Bubbas ultra classic. Great atmosphere, people were awesome and the weather was great .
I was trying for 6 Laps, did7,
Next year maybe try for 10, get 12

October 23, 2025
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Rated 5 out of 5 stars
Verified

my bike order came in within the time…

my bike order came in within the time frame I was given. The shop was honesty about the time frame wasn't a long time but, it wasn't just a week so they didn't try to tell me it would be in sooner just to make the sale. When I went to pick it up it was all ready to go. They had setup the suspension according to my weight I told them I would dial it in the rest of the way when I got it. I checked it before I took it apart to apply the Ridewrap and flip the chip to the high setting it was spot on. I would due business with them again.

October 9, 2025
Rated 5 out of 5 stars
Verified

Excellent experience

Excellent experience. I was able to support a shop owned by skiers and that does a lot to build community. They provided attentive service and a better price than competitors.

October 26, 2025
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Rated 5 out of 5 stars
Verified

THE go-to for White Mountain Adventure Prep

If you’re into adventure in the White Mountains, you’ll be into White Mountain Ski Company. The team there is great at providing local knowledge on everything from trail conditions to snow conditions. They can make sure you’re prepared with the latest gear and nutrition for long efforts in any weather or at least cheer you on before you head out with some stoke and an espresso.

Be sure to check out all of their Run/Bike/Ski events and follow them on social media to become part of a thriving community while you’re at it!

October 25, 2025

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