Willis Orchard Company Reviews 27,052

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are pleased with the quality and health of the plants and trees they ordered. Consumers appreciate the wide selection available and find the website helpful for choosing the right plants for their climate. People highlight the excellent packaging that ensures the items arrive in good condition, with roots kept moist during transit. The company's delivery service is consistently praised for its promptness and efficiency. Reviewers also commend the customer service, noting the fast and helpful responses to inquiries. Consumers appreciate the company's willingness to address any issues and provide replacements when necessary. The ordering process is described as easy and straightforward, contributing to a positive overall experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

The web site was pretty informative. I had a specific question regarding nectarine trees and chilling hours, and the site let me send a message to get it answered. I received a very informative repl... See more

Rated 5 out of 5 stars
Verified

Responsive customer service. When my trees were nit thriving, an orchard attendant corresponded with me with detailed instruction. Very happy trees because you knew what to do. When one tree was not t... See more

Rated 5 out of 5 stars
Verified

Chickasaw Plum, real nice tree from seed! About 1 1/2 foot tall, dormant. VERY INEXPENSIVE. I have a couple Guthrie Plums which have Chickasaw Plum as a parent which should make a good pollinato... See more

Rated 5 out of 5 stars
Verified

Plant quality was excellent. When I had an issue Willis made good on their guarantee. THey were easy to work with. I highly recommend them and look forward to purchasing more plants from Willis.

Rated 3 out of 5 stars
Verified

My first tree died and it took a long time to get it replaced and after that long process I asked for a replacement tree. I had to place an order for the exact amount minus the shipping cost. I felt l... See more

Rated 5 out of 5 stars
Verified

Plants I ordered arrived sooner than I expected & carefully packaged. I’ve already planted both & already have buds appearing. Great job here

Rated 5 out of 5 stars
Verified

Great customer service. I have ordered from them many times. Occasionally a plant does not survive but they offer hassle free replacements. I will continue ordering from Willis Orchard and recommend t... See more

Rated 5 out of 5 stars
Verified

I ordered 6 blueberry bushes in September and asked if they could wait until the 1st week in November to ship. I thought they probably wouldn't be able to do it but I hoped. They shipped exactly as I... See more

Rated 5 out of 5 stars
Verified

Everybody makes mistakes. With companies it's how they handle a mistake that shows how good they are. They sent me a much smaller tree than I ordered. I sent them two pictures of the tree. They said... See more

Rated 5 out of 5 stars

Great customer support, we had no idea about planting this time of year but your employee talked us through it. So far our tree is doing well.

Rated 5 out of 5 stars
Verified

I was really looking forward to receiving of our muscadine grape vines. As promised they arrived in great shape. Looking forward to next year’s harvest. I can only hope everything goes ok. I would... See more

Rated 4 out of 5 stars
Verified

Plants condition upon arrival was excellent. Tree was well protected and delivery was quick. I would suggest specific planting instructions be included with the shipping. I would order from you agai... See more

Rated 5 out of 5 stars
Verified

Excellent company. Ordered several trees from them. shipped right on schedule. Very helpful . Will order from again.

Rated 5 out of 5 stars
Verified

Easy to order online. Great customer service when I wanted to switch one of my orders. Kept me informed about shipping. Plants arrived timely and in good condition. We are growing on the Gulf Coas... See more

Rated 5 out of 5 stars
Verified

The tree came earlier than expected which I absolutely LOVED and the quality of tree was excellent. I put it in the ground within 30 minutes after receiving it. I am looking forward to it leafing ou... See more

Rated 3 out of 5 stars
Verified

Great looking tree, but it arrived with practically NO ROOTS!! Someone overpruned the roots quite severely. I planted it immediately, but I don't expect the tree to survive. Why did you ruin a perfect... See more

Company replied

Rated 5 out of 5 stars
Verified

The strawberry plants were shipped immediately after I ordered them. They are all putting out new leaves in my garden a week after planting. Excellent service, great plants! I was late getting them or... See more

Rated 5 out of 5 stars
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Recieved my Texas everbearing fig trees almost right away after ordering, the bare root trees were shipped very well and the roots were perfectly moist and full, and they use the moisture beads to... See more

Rated 5 out of 5 stars
Verified

I received a beautiful Chickasaw plum tree in apparently excellent health. It was carefully packed and the tree was perfectly protected. The planting instructions were clear and easy to follow, and i... See more

Rated 5 out of 5 stars
Verified

Plants were well packaged and arrived in great shape. Planted immediately, as they were semi-bare root with gel. Perfect time of year to plant trees in the Sonoran Desert. Happy to add Lucca and Barou... See more

Rated 5 out of 5 stars
Verified

I would highly recommend buying from this company. Communication was top-notch and the trees arrived promptly and securely. I had questions about planting the trees, and I reached out and was quickly... See more

Rated 5 out of 5 stars
Verified

very prompt delivery of my plum tree. very happy with the tree. I'm excited to have plums next year 😁instructions on planting were good but I wasn't really sure where the line to plant was because of... See more

Rated 5 out of 5 stars
Verified

Packaging was excellent, the trees looked to be healthy and opening package the roots was still in clumps of there original soil . I was very impressed with my order in how it arrived It will be... See more

Rated 5 out of 5 stars
Verified

Very happy with the quick delivery and the bare-root strawberry plants are off to a great start. Definitely will order again

Rated 3 out of 5 stars
Verified

The tree that was replaced didn’t have good roots, it had two larger roots that were cut back and hardly had any new roots, if it had more time to grow roots I think it would have lived, the tree that... See more

Rated 5 out of 5 stars
Verified

My plants/ bushes were fresh and moist. They were larger and better branched than I hoped they would be. I can't wait until spring to see them leaf out and thrive. Which I have great faith that they w... See more

Rated 4 out of 5 stars
Verified

The plant arrived very healthy and was packaged well. It was also the size I ordered. I am very pleased. I wish that you would be more precise about when it ships. Some of us travel alot and not knowi... See more

Rated 5 out of 5 stars
Verified

Product was as described and delivered earlier than anticipated. Great value. Very happy with purchase and service.

Rated 5 out of 5 stars
Verified

Easy to buy fruit trees online. Good prices on a large selection of fruit trees. Trees shipped quickly and on time. I will recommend Wills Orchard Company whole heartedly to anyone looking for good qu... See more

Rated 5 out of 5 stars
Verified

Willis provided accurate descriptions before my order placed, then shipped seedlings exceeding my expectations. Rootstock grafts well done, nicely formed rootballs, no bark damage.

Rated 5 out of 5 stars
Verified

Very happy with the health and selection of all of the trees I've purchased from Willis. Delivery always comes in the season for planting in your area and the website has great descriptions to help yo... See more

Rated 5 out of 5 stars
Verified

Fast responses to emails when having issues. Very excited to give the scupadine to my friend for Christmas. I will definitely be back when I have more plant needs in the future, just need a house with... See more

Rated 5 out of 5 stars
Verified

I ordered 2 trees this fall, one in Aug 2nd in late Oct. The first was a 3 ft that was scheduled for delivery in Jan or Feb it arrived in Mid Oct at 3.5 ft tall can't beat that. Ordered the 2nd tree a... See more

Rated 5 out of 5 stars
Verified

Our item was very well packed and had a special gel on the roots to keep it fresh until we were able to plant !!!

Rated 5 out of 5 stars
Verified

Good communication; timely delivery of beautiful looking trees which were promptly and carefully planted. Time will tell.

Rated 3 out of 5 stars
Verified

The shipping time was advertised as late winter shipping, but the plants were shipped right after I ordered them in November. I was not prepared to plant yet.

Rated 5 out of 5 stars
Verified

ordered in October. Order arrived in December a few month early. Plants look great.

Rated 5 out of 5 stars
Verified

Good healthy strong 4 to 5 foot bare root saplings as marketed shipped and received faster than expected.

Rated 5 out of 5 stars
Verified

The selection and price are remarkable. I had a number of questions regarding my order that were promptly, courteously, and competently answered.

Company replied

Rated 5 out of 5 stars
Verified

Though the ship time was different than my planting time, the representative arranged to have the fruit trees sent in the Fall.

Rated 5 out of 5 stars
Verified

I love the trees and products I get from Willis Orchard. I have bought several trees and they all arre doing well

Rated 5 out of 5 stars
Verified

Order came in on time, the trees look fresh and very much alive. Very pleased with the service and the price.

Rated 4 out of 5 stars
Verified

Everything came just as said and it was packaged well. Can wait to see how my trees work out in my garden.

Rated 5 out of 5 stars
Verified

I ordered two North Star sour cherry trees. I quickly received one lovely tree and planted it. I phoned to ask when the second one was coming. It turned out there had been a shipping error. The office... See more

Rated 5 out of 5 stars
Verified

I recently ordered and received a 4' PawPaw tree, and while I had to pay extra for the delivery because of size, I was more than happy with the condition in which it was received. The roots were wrap... See more

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Company details

  1. #6 of 12 best companies in Plant Nursery
  2. #11 of 22 best companies in Garden Center
  3. #1 of 2 best companies in Tree Farm

Written by the company

We are a mail-order plant nursery located in Cartersville, GA. We sell only the highest quality trees, bushes and plants. We want to work with you to help you create the home garden or orchard of your dreams. It is a great investment and a whole lot of fun. Let's do it together. Give us a call today and let's get started.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

27K reviews

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Replied to 63% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Excellent company

Excellent company. Ordered several trees from them. shipped right on schedule. Very helpful . Will order from again.

March 24, 2025
Rated 5 out of 5 stars
Verified

Beautiful Pomegranate Plants

My plants/ bushes were fresh and moist. They were larger and better branched than I hoped they would be. I can't wait until spring to see them leaf out and thrive. Which I have great faith that they will. I will definitely be ordering more plants and trees in the future.

November 19, 2025
Rated 4 out of 5 stars
Verified

The plant arrived very healthy.

The plant arrived very healthy and was packaged well. It was also the size I ordered. I am very pleased. I wish that you would be more precise about when it ships. Some of us travel alot and not knowing when it will ship means it might set in a box along time. Nevertheless, I am pleased overall!

November 27, 2025
Rated 4 out of 5 stars
Verified

Japanese cherry blossom tree

Plants condition upon arrival was excellent. Tree was well protected and delivery was quick. I would suggest specific planting instructions be included with the shipping. I would order from you again.

November 21, 2025
Rated 5 out of 5 stars
Verified

Personal Attention

The web site was pretty informative. I had a specific question regarding nectarine trees and chilling hours, and the site let me send a message to get it answered. I received a very informative reply the next day. The Willis employee who answered even told me he had tasted all of the nectarines they offer and he was able to give me a good answer to my concerns regarding taste. Although my tree is still dormant, I am very confident that everything will work out well.

November 3, 2025

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