Faye Travel Insurance Reviews 2,581

Ordering the insurance we needed for our overseas trip was easy and affordable. The app was so easy to use and I loved the extra features like the current exchange rate for the dollar. Thankfully we d... See more

My husband had a last minute medical issue and couldn't travel so we had to cancel our trip. Faye made it so easy to file a claim - the process was streamlined and they are efficient in processing the... See more

The whole experience of the travel to Paris France was impeccably done. My family which includes my daughter granddaughter and a son-in-law and myself, three generations of women traveled together for... See more

Not that great on first day as we got into the room we saw nail clippings on the carpet and white stuff also by the door to the balcony our steward person did good when we cqlled him and notified ab... See more

The price was extremely reasonable, and the app is great! I flew JAL, and their app couldn't find my reservation even with correct info, so I ended up depending on Faye for gate changes (notified me... See more

Just knowing that Team Faye was there in case of an emergency in an international space. Knowing that level of security was available made my trip that much more pleasurable and relaxing. Until next... See more

I had to take an emergency flight home from Israel because my father was dying. The cheapest flight I could get was $5,000. I took the chance on being reimbursed, hoping Faye was legit. Yes, I... See more

My claim specialist, Alexis was very personable and was very clear with all she needed from me and informed me often to let me know how the process was going. She processed everything quick and smooth... See more

Faye allowed us to keep our coverage after we had to postpone our vacation. Faye sent text messages to remind us of flights and other information about our intinerey. They were available promptly whe... See more

Choosing Faye Insurance for our trip was a great decision. Their service was very professional and prompt when we needed them. I will definitely use them again on my next trip. I highly recommend them... See more

You would have gotten 5 stars if only we had gotten accurate info about our return flights. I suspect you get that data from the airlines and everything was wrong. The flights were delayed & the depar... See more

Luckily, we didn't need to use the insurance we bought from Faye--our trip to Europe went very well. But I didn't KNOW that upfront, so the little texts from Faye throughout (unexpected!), alerting us... See more

Really positive experience. Their app/tools are very helpful while traveling. Received regular timely updates on flights and flight changes delays. Their notifications were quicker than those from... See more

Helped me keep multi-airline connection flights and luggage organized in one place as well as locating transit apps for where I was visiting. Updates were sometimes faster than the airline apps for g... See more

Faye was peace of mind for us while traveling. Knowing that I could easily access travel insurance if needed via the app was wonderful. I appreciated their emergency numbers info on the app also (than... See more

I had peace of mind during my trip knowing I had travel insurance in case of any emergency. I loved that the app kept track of my flights and other helpful information during my trip as well.

I recently wrote a review about Faye's failure to answer the phone when we called the emergency number. It seems the internet was out in their region at the time. So it was not a failure of staff t... See more

Faye Travel Insurance is absolutely the best! Our dream trip to Italy didn’t go exactly as planned. Flight cancellations traveling both to and from Italy resulted in rebooking flights, hotels, missed... See more

I chose Faye after reading of their high quality in a Forbes article. The process of obtaining my trip insurance on the web site was extremely easy. I had to increase the coverage and the staff I spok... See more

Not having to file any insurance claims is a testimony on how well our trip went. No problems and no issues. Having Faye “traveling” with us gave us peace of mind that if anything happened we’d be abl... See more

We LOVED your app and all the features you have! Updates on our flights and weather in the areas where we would be traveling, Emergency numbers for medical and such! We truly appreciate Faye Travel... See more

We had another great cruise with Viking and visited ports in SE Asia. Since these trips are scheduled and paid for so far in advance it is comforting having insurance.

The price was reasonable and the dates of our trip changed just days before we were to leave which I thought would void our policy but it didn’t.

We didn't have any negative issues while traveling. But it was great knowing we were covered just in case something unexpected happened.

I recently used this company for my travel insurance, and I’m genuinely impressed with how smooth the whole experience was. The process of purchasing the policy was fast and straightforward —... See more

App was easy to use and kept me updated on travel changes. Also liked the safe store locker for important documentation

My late-summer 2025 travel plans became inordinately complex - super stressful for my family and me. But, thank goodness, we signed up for travel insurance with Faye. I can barely express in words h... See more

It was very quick and easy to purchase insurance for my trip. The price was comparable to what other companies are asking. Our luggage got lost in Rome for 2 weeks. I scanned in the paperwork t... See more

Reasonable pricing, good communication when needing to make trip changes to our trip, great follow-up through out the trip. Peace of mind!

Super Reliable. The app keeps me updated on flights and they handled a recent claim quickly, though their emergency phone line could be more dependable

I didn’t have to use my insurance but a friend did and your team was amazing!!! I hope to never have to contact you with a claim but I will continue to use your company for every trip. Thanks to your... See more

Nikki Ross was absolutely amazing!!! She was very patient, professional, and a good listener. She meticulously went thru every detail of my claim. I was very satisfied with her level of professional... See more

So far i did not use the benefits but Faye has been in touch & informative throughout my trip.

We had no issues to use the insurance, but the rates were very good and it was easy to understand and book.

Fortunately, we did not need Faye this time, but I did enjoy getting the messages from you before the trip. Thank you.

We had no issues that would require your services so that was good. It's one of those things that it's good to know you are there in case something does happen.

Very attentive to our journey. Provided alerts regarding flights. I know we would be alerted on other aspects of our trip.

Fortunately, I did not have to use my Faye Travel insurance, but it was a comfort knowing I had it.

We got all the coverage we needed, and your communications and app were very clear and user-friendly.

Wonderful people. Guide could have been more prepared with our day-to-day activities.

We had no mishaps during our trip, so none to contact Faye. We did appreciate the occasional email with reminders.

FAYE personnel were very pleasant and knowledgeable. They also were very helpful during our phone conversations.

The assurance that Faye is going to take care of me if something goes wrong.

Peace of mind during travel out of the country. Especially with government shutdown

Everything went so smoothly that I didn't need to use my Faye Travel Insurance.