World Wide Stereo Reviews 4,654

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the knowledgeable and friendly staff, who provide expert advice without pressure. People appreciate the competitive pricing and extensive selection of quality audio-visual goods. Consumers highlight the ease of navigating the website and the intuitive ordering process. The prompt and professional service, including follow-up emails and fast, free shipping, is a recurring theme. Reviewers value the company's responsiveness and helpfulness, especially when resolving issues or providing assistance with product selection. The efficient delivery service and well-packaged items also contribute to the positive experiences of consumers.

Based on these reviews

Rated 5 out of 5 stars

I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent cust... See more

Rated 5 out of 5 stars

I had a problem with an item and I was nervous about getting taken care of, but as it turned out, World Wide Stereo made it a simple almost enjoyable process. I want to call out Ira Segall as the best... See more

Rated 5 out of 5 stars
Verified

These guys are great. Chris took the time to explain everything little detail of my new McIntosh Mp 100 preamplifier and made it sound like he wasn’t talking about Brain surgery lol… very friendly and... See more

Rated 5 out of 5 stars
Verified

Easy to use intuitive site. Well organized, I was able to quickly find the item I was looking for. WWS has an extensive inventory of quality audio visual goods, fairly priced. There is no bait an... See more

Rated 4 out of 5 stars
Verified

Would have given them five stars, but item was delayed and I had to be the one that would reach out to see what was happening, twice. If the order doesnt ship as expected, send the consumer some ackno... See more

Rated 3 out of 5 stars
Verified

I ordered a replacement stylus for my turntable. Cost was $160. It arrived quickly and undamaged, but I feel it should have been more securely wrapped. The manufacturer's packaging is a plastic case i... See more

Rated 5 out of 5 stars
Verified

Customer service was easy to contact to order a media center that is custom-made to order. The price was fair, and sales representatives were honest. When ordered, the expected ship date was in 3-4 we... See more

Rated 5 out of 5 stars
Verified

I needed something for my sister on her birthday. The funny thing is that "a record" was the first thing that popped into my head but I rejected it for some reason. It was getting close to time and my... See more

Rated 5 out of 5 stars
Verified

Well packaged (vinyl record), exactly as advertised, price was great and it arrived 7 days sooner than the estimated delivery date - never a bad thing! Was able to get a rather hard to find LP, I'l... See more

Rated 4 out of 5 stars
Verified

Easy transaction and great selection. My only issue was that I was given a FedEx tracking number but only item that arrived was speaker wire. I contacted customer service (who was very nice and helpfu... See more

Rated 4 out of 5 stars
Verified

I have 2 opinions on WWS service, I originally wanted to trade a piece of equipment in on my new purchase, I filled out the necessary form on their website and several days went by and i heard absolut... See more

Company replied

Rated 5 out of 5 stars

Excellent customer experience! Hey, when you drop a $1000.00 bucks plus on a turn table cartridge, you want to make sure it will work. Sent an email to WWS for what i was looking for. Ira responded s... See more

Rated 5 out of 5 stars
Verified

Fast free shipping, had exactly what I was looking for. Never heard of this company before shopping for my new TV, I'll be sure to shop here again for any other of my electronic needs

Rated 5 out of 5 stars

Worldwide Stereo was very responsive with questions I submitte. I had ordered a subwoofer from Amazon and it still had not arrived after waiting for 25 days. I saw in my Amazon order that WWS was supp... See more

Rated 5 out of 5 stars
Verified

I have been looking a long time to replace my stereo tape deck and CD player for a long time. Had not been able to find a tape deck. Finding on your sight was a gift and having you notify me when it c... See more

Rated 5 out of 5 stars

I was trying to decide on which speakers I needed to buy. So I used the chat feature on their website. Not only did a live person come on right away, there were no awkward pauses...it's almost like we... See more

Rated 5 out of 5 stars
Verified

Came into the store and was nicely greeted and helped with headphone tests. Amazing to have a real live place with people that actually know what they are doing, especially when youre making an expens... See more

Rated 3 out of 5 stars
Verified

Liked that could order online for competitive price and they accurately posted that it was in stock at my local WW stereo. But when I went in, I had to wait 10 minutes while they went to look for it.... See more

Rated 5 out of 5 stars
Verified

Was looking for an audio quest interconnect USBb to a USB/c Which are getting Challenging to find. They had it in stock and headed out next day FedEx. Professional, with follow up emails, and yes,... See more

Rated 4 out of 5 stars
Verified

Responsive customer service when I reached out. Was initially promised notification of when my item shipped, but I had to request an email with tracking number. Took 6 days to get the item out of the... See more

Rated 5 out of 5 stars

Ira has helped me so many times and is the absolute expert with all things audio/video. I don't think anyone knows more than him. He is generous with his advice and very humble and personable. Grea... See more

Rated 3 out of 5 stars
Verified

You had a great sale on the item I ordered. So I bought it in hopes of having it to present as a Father's Day gift because your site said it would be delivered prior to that date. Never received a not... See more

Rated 5 out of 5 stars
Verified

I worked with Ira on the purchase of a Juke+. He was incredibly helpful in the purchase as he was able to use a promo code to get me an additional discount of 5%. I appreciated his time and efforts in... See more

Rated 5 out of 5 stars

I opened a Chat with Ira S. for answers to some fairly esoteric questions. Not only did he answer them all but had deep knowledge of the system I have that currently contains some very old gear. Kno... See more

Rated 5 out of 5 stars

I purchased a Sanus TV Wall Full Motion Wall Mount from WWS before Christmas....Dec 19th at 10:30PM and it was delivered on Dec 21st!! I'm just waiting for the time do do the install. I originally cha... See more

Rated 5 out of 5 stars
Verified

Since another retailer made an honest mistake of sending me the incorrect unit asked if the item was actually IN STOCK and NEW. Ira replied it was so ordered.

Rated 5 out of 5 stars
Verified

My order was confirmed and quickly shipped. World Wide Stereo's communication was clear and they had a great price.

Rated 5 out of 5 stars
Verified

Great selection and Great prices!!! I always check WWS for pricing when I buy gear. They are always competitive. Knowledgeable and friendly staff to help you make a selection with no pressure.

Rated 5 out of 5 stars
Verified

Product was not delivered by carrier to my residence in FL. World Wide Stereo promptly investigated and refunded my purchase within 2 days. Of course I reordered again from them.

Rated 5 out of 5 stars
Verified

I received the 2 Polk in-wall speakers I ordered within 5 days. Quick! I have not had a chance to install the speakers yet or listen to them, but the speakers appear to have arrived in good shape.... See more

Rated 5 out of 5 stars
Verified

Good service and excellent product line with good in stock conditions. Bought online with good customer follow up . Highly recommend !

Rated 5 out of 5 stars
Verified

Excellent product description except the “country of manufacture” should be included. I am always looking for the “made in the USA” label. I try not to buy “made in China”.

Rated 5 out of 5 stars
Verified

My 1984 tape deck broke I was looking for a replacement the cd still works it’s a 87 time I found a new deck with both easy to order 2 day wait on shipping they had no way to stop snow storm it here n... See more

Rated 5 out of 5 stars
Verified

First time customer, I love the website, the selection and prices, free shipping, my order was processed fast. Will definitely keep this merchant in mind for future purchases.

Rated 5 out of 5 stars
Verified

Easy ordering process - great brands - prompt delivery with updates I will buy from WWS again!

Rated 5 out of 5 stars
Verified

I was super satisfied with my experiance with WORLD WIDE STEREO. I will recommend them my family if they need any audio equipment

Rated 5 out of 5 stars
Verified

100% Satisfied with my overall experience with the ordering process on your site, the shipment and the product that I purchased and received from you. Thank you very much!

Rated 4 out of 5 stars
Verified

It wasn’t great. I have an expectation that items should be mailed within 1-2 (if ordered in a weekday) Item wasn’t sent for 2 plus days

Rated 5 out of 5 stars
Verified

Product was in stock and delivered as scheduled.

Rated 5 out of 5 stars

I shop on-line and purchase from World Wide Stereo long distance. After buying 2 Cambridge Audio components last year I again engaged Ira Segall for his expert advice and assistance in buying a new tu... See more

Rated 5 out of 5 stars

I purchased an item on Amazon from World Wide, and soon found it to be discounted, so I wanted a refund for the difference. Ira S from WW took care of the request right away, and it will be refunded t... See more

Rated 5 out of 5 stars

Ira was amazing! He helped me select the right components to coordinate the sound for my selected space. It is such a wonderful system and exactly what I had hoped it would be. Ask for Ira - he is... See more

Rated 5 out of 5 stars
Verified

Ira S. has been very helpful in helping me put together a stereo. He's a super nice, knowledgable guy. Shipping has been great.

Rated 5 out of 5 stars

I've been working with Ira S. at World Wide Stereo to build a system around my old Philips GA212 turntable. Ira is a super nice guy and very knowledgable - he's been in this business since 1975 and I... See more

Rated 5 out of 5 stars
Verified

Easy to navigate site and place order. Available coupon provided savings. Shipped promptly and delivered in excellent condition. Sounds great too!

Rated 5 out of 5 stars

I had a great experience. Before ordering my turntable, the team promptly clarified my question. Although the stylus I wanted wasn't in stock, they enabled me to order it directly from the supplier. T... See more

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Company details

  1. #3 of 11 best companies in Hi-fi shop
  2. #1 of 2 best companies in Car Security System Installer
  3. #17 of 113 best companies in Electronics Store
  4. #23 of 162 best companies in Furniture Store
  5. #2 of 5 best companies in Home Theater Store
  6. #2 of 4 best companies in TV store

Written by the company

World Wide Stereo stands out nationally for its unwavering dedication to customer satisfaction, boasting certified industry sales and system design specialists ready to provide personalized shopping assistance and expert advice. With over 45 years of excellence, this award-winning technology integration firm operates one upscale retail showroom in Philadelphia and offers a seamless nationwide e-commerce experience. Whether online or in-store, customers receive the same exceptional service. As leaders in consumer electronics, World Wide Stereo proudly represents every brand as an Authorized Seller, ensuring buyers can shop with confidence, receiving top-quality, new merchandise with valid manufacturer warranties and unparalleled support. World Wide Stereo was inducted into the Consumer Technology (CTA) Hall of Fame in 2017 and was nationally recognized as CTA Smart Home Integrator of The Year in 2023.


Contact info

4.8

Excellent

TrustScore 5 out of 5

5K reviews

5-star
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1-star

Replied to 40% of negative reviews

Typically replies within 2 weeks


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Rated 5 out of 5 stars

I had a great experience

I had a great experience. Before ordering my turntable, the team promptly clarified my question. Although the stylus I wanted wasn't in stock, they enabled me to order it directly from the supplier. To top it off, my turntable arrived in perfect condition two days earlier than the FedEx projection.

September 9, 2025
Unprompted review
Rated 5 out of 5 stars

Happy repeat customer

I have been a World Wide stereo customer for 35 years. I have never been disappointed! In an age where customer service has fallen by the wayside, World Wide Stereo continues to provide excellent customer service. Today I needed a new Amplifier and Mario was so helpful, no pressure at all. He asked about what I wanted, my price range, and he gave me options. After being able to listen to the options, I picked and amplifier I am very happy with. Thank you so much Mario and World Wide Stereo.

November 15, 2025
Unprompted review
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Rated 4 out of 5 stars
Verified

They came through

Would have given them five stars, but item was delayed and I had to be the one that would reach out to see what was happening, twice. If the order doesnt ship as expected, send the consumer some acknowledgment to provide peace of mind. I ordered late Sept and received item begining of Nov.

October 31, 2025
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Rated 5 out of 5 stars
Verified

We're the Department of Youth!

I needed something for my sister on her birthday. The funny thing is that "a record" was the first thing that popped into my head but I rejected it for some reason. It was getting close to time and my homey Rick (you'd love him) asked if she listens to records. I was like well that settles that and it was easy to choose Welcome To My Nightmare. I guess I should point out that it wasa super easy purchase and I wouldn't know if it is typical but I got the record in...wait for it... Record Time! I should be ashamed. Seriously though, I'm accustomed to long waits but they got it here with a quickness. So basically I whole-heartedly recommend these people and it isn't because they are going to send me a collection of Steely Dan records for free. *hint hint*

October 22, 2025
Rated 5 out of 5 stars

World Wide Stereo's Customer Service is Best in Class

I had a problem with an item and I was nervous about getting taken care of, but as it turned out, World Wide Stereo made it a simple almost enjoyable process. I want to call out Ira Segall as the best in class when it comes to taking care of the customer. Thank you WWS - you have earned my future business.

October 6, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent, prompt customer service

I purchased an item on Amazon from World Wide, and soon found it to be discounted, so I wanted a refund for the difference. Ira S from WW took care of the request right away, and it will be refunded to my card very soon. Excellent customer service! Very fast!

October 21, 2025
Unprompted review

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