Allianz Partners USA Reviews 159,507

I renewed online without any issues. The first time we purchased our travel insurance earlier this year, we were asked if we wanted the coverage to begin just before our travel dates, and that worke... See more

Now that I have received my claim refund, I am certainly more positive about the experience. There was good communication overall, but I had to keep calling to be sure that they had received all nece... See more

I choose Allianz due to frequent travel, including out of the USA. When I compared to travel insurance offered every time I book a flight, the cost to service ratios appeared to be worth the cost of a... See more

I had an issue with the flight being delayed which led to me missing my connection and was unable to spend the full time paid in hotel cost. I was able to get assistance from your customer service to... See more

Thank God I signed up for travel insurance! Who knew that I would take a major fall and get an infection from mosquito bites. I ended up in the urgent care clinic. This was an expense that I did no... See more

Our flight was delayed 4hrs! Thank goodness we purchased insurance. Allianz sent our reimbursement through the mail within 7 days! They sent us an email saying our claim was and check will be arriving... See more

September 30 /2025, our family of six traveled to Spain, and it was my first time purchasing travel insurance from this company. When something happened, the insurance process was very fast and the... See more

Your process is already exceptional. You are the best! It was beyond easy to use the app which totally streamlined the process. The claim updates were reassuring. It felt like we received personal att... See more

I was hesitant about insurance. Lol But at last minute I did! Thank goodness, I did! I fell fractured hip 1 week prior to cruise!! Was SO disappointed! And, contacted Allianz, filled out simple form... See more

After being stuck in Jamaica with all flights out cancelled, Allianz came through for me, during a time when I had to overextend my Stay and Finances, due to a natural Disaster. Their Application thro... See more

This was the first time I needed to submit a claim. The app walked me through the steps and allowed me to upload my documentation. My claim was processed quickly and I received my refund within a wee... See more

I almost didn't buy this insurance as I was SURE I wouldn't need it, and changed my mind at the last minute and bought it. Very happy I did, as unfortunately I ended up needing it! I found it easy to... See more

Hello, good afternoon. I made a claim related to the interruption of a vacation to Puerto Vallarta. Allianz only covered $128.00 for the loss of that night at Vidanta Resort, which I don't think is fa... See more

Dealing with Allianz start to finish was a breeze. I am elderly and am challenged doing things on line, but I was assisted with ease over the phone, both when signing up and when filing a claim. Onl... See more

We have had to cancel a couple of trips over the past year due to surgeries. I found the process of filing the claims very easy and user-friendly. Any questions that required a phone call were handl... See more

This is my second year to avail of the company's Annual Travel Insurance Plan. Since I travel more than 3 times per year this is the most economical and cost-effective way to have peace of mind while... See more

I have never purchased trip insurance before, but something told me to do it when I booked my trip in July. Unfortunately, my mother in law was put on hospice in October and a week before our trip thi... See more

First time using it, I thought it would probably be like every other insurance or warranty that promotes itself with a lot of promises but, when it’s time to pay out, gives you the hardest time possib... See more

We were on a cruise in Europe and had to fly home for a family emergency. Allianz was excellent to deal with they processed our claim within 2 weeks and reimbursed us for our covered expenses. I hig... See more

I’ve been super hysterical about insurances esp. you heard about that they won’t response to your email and phone calls. But this company? Always has been deliver the best insurance company out there... See more

Once I submitted my claim the process moved quickly and I received the full amount I was due promptly. I did have difficulty navigating the website to initiate a claim so I called support. My call... See more

Easy to file a claim with, responsive and paid without conflict. My wife and I had a 40-year anniversary trip planned, but I experienced an issue with my pacemaker requiring it to be replaced and I co... See more

I purchased the insurance with my airline tickets months before my trip. We had our flight cancelled during the shut down and than another flight was cancelled and we decided to drive 22 hours home b... See more

I wasn't sure how this coverage would work when I actually needed it. I make a general inquiry call and the representative providing me simple straight forward info on the documents I need and steps... See more

The travel insurance was easy to purchase, and with all the uncertainties with airlines canceling flights, this was a great option to have. We were happy to have this peace of mind. We purchased 3 day... See more

I booked my trip and choose to buy the Alliance travel insurance offered on the airline's website. My thinking was that being the start of the cold & flu season, it wasn't that far fetched to think... See more

I often will rent vehicles for personal travel. As I have gotten older and hear litigation issues involving rentals, it is critical to have this in place to avoid future financial impacts. Setting up... See more

I hated to file a claim as I truly wanted to go but with the sudden tragic loss of my husband it just wouldn't of felt the same. Such a tragic time in me and my sons lives. Allianz was there to help a... See more

my flight was significantly delayed and my luggage arrived 5 days late. i needed to purchase several items. Very easy process to submit receipts for clothing I had to purchase as my job required I l... See more

I had to cancel a trip because of a medical event and put in a claim with Allianz. Their requirements were easy to follow, they acknowledged receipt of my documents and I could check the status easil... See more

I dislike the fact that after a major hurricane in Jamaica, I had to go through hoops to prove the reason why I wasn’t able to make my trip. This was not due to our illness as I stated it was due to t... See more

I've been using Allianz for a long time for travel, and had to cancel trips or had to miss part of my trip because of weather. Allianz has always came through with coverage without judgment!

I am very happy with my experience eith your company! A serious emergency came up and We couldn't attend, so I'm so happy that I bought the insurance on my tickets..I called the day before the con... See more

The process was pretty easy to follow. Because of the situation going on in our country, the process was a little slow due to high numbers of claims, but you all still did a good job of working throug... See more

My experience was simple, efficient and satisfying. I am glad I bought trip insurance because my bag was delayed and I was able to get reimbursed for some make-up, clothes, and personal care essential... See more

Is very easy to purchase through Allianz and it’s just as easy to tile a claim! With the recent government shutdown, our last flight from an overseas travel was canceled. We had to get a hotel and had... See more

We experienced unexpected medical issues that impacted our plans. Thankfully, we purchased event insurance which was worth every penny. Super easy claim process which was approved within a few days af... See more

The process was very easy. I did it all online and never has to talk to anyone. I submitted my claim and it was approved withing 24 hours. The only issue was, I requested direct deposit to my bank... See more

The communication was both informative and confusing. It was the most difficult part. We were not clearly told when we were to “wait” for more communication and when we were supposed to be doing and... See more

Unfortunately, we had to cancel our trip. Allianz’s claim process is very straightforward and easy to follow. Once the claim is submitted, Allianz provides timely status updates and they provided fi... See more

despite having children present with us the employees there where very patient and respectful of our time there and very non intrusive until it was time to move our father to the burial site. In parti... See more

I received my refund in a timely manner. I called though instead of doing it online. Doing it online seemed more like they wanted proof of why I needed a refund, which when you purchase the insuranc... See more

Allianz made it easy to file the claim, the instructions were easy to understand and uploading the files was easy. I was kept informed along the way as to the status of the claim, and even though it... See more

We spoke to a representative when our train was involved in an accident which delayed our trip 2 days, requiring unexpected lodging and late cancelation of our planned stop resulted in loss of the pri... See more

All of my communication has been very good - easy directions - easy to follow. I've not yet gotten the results, but when they ask for information, it is easy to send it via their website.

Allianz made submitting a claim and documentation so easy. I will never go without getting insurance for my travel. They are the best at what they do. You can’t go wrong with Allianz.

Honestly, Alliance is the insurance company that my whole family uses for our travels. They have always been a blessing. We've only made one claim in years and they fulfilled it. We have felt very pro... See more

The experience was great. I won't say it was easy but going through the process was explained very well as I went through each portion. Thankfully our claim was a valid claim, and we were reimbursed f... See more

It was very easy to file a claim on the online platform. My claim was reviewed very quickly and I was pleased to get fully reimbursed for my claim. The experience would make me highly likely to insure... See more

My claim was easily applied for on the app and settled within days, unlike an experience with another company when I strayed from Allianz. I won't stray again!