Baleaf Sports Reviews 516

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly satisfied with the quality and comfort of the products, finding them suitable for various activities, including workouts, travel, and everyday wear. Consumers also appreciate the fit of the clothes, especially the waistbands and lengths, which cater well to different body types. People highlight the efficient and helpful customer service, with representatives promptly addressing queries and resolving issues. Consumers value the quick delivery service and easy ordering process. While there are some mentions of order issues, the customer service team is generally praised for their responsiveness and dedication to resolving problems.

Based on these reviews

Rated 4 out of 5 stars

The customer service called me back within 29 min of my message and resolved my problem efficiently. I would have given 5 stars but the chat bot told me something incorrect about a coupon code just b... See more

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Rated 4 out of 5 stars

As someone who’s purchased from this company many times, I was very pleased once again. Their quick and accommodating service is always appreciated!

Company replied

Rated 4 out of 5 stars

The return process with this company is by far the worst I’ve ever experienced. It is horrible. They wouldn’t send me a return label until I sent a strongly worded email, and even then, they provide... See more

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Rated 5 out of 5 stars

Hello!! I can’t figure out how to rate my experience. Iam very pleased with this purchase. It’s a gift so I hope it fits. Great customer service when I had to cancel another order. this purchase that... See more

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Rated 5 out of 5 stars

Quick response & delivery. Exactly the right capri length I’ve been looking for (I’m 5’2). Also, I like how the leg opening is not tight. I sized up to 10 (normally comfortable in 8) for easy mobili... See more

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Rated 5 out of 5 stars

This is by far the best customer service I have received from any company in long time. After receiving the wrong item in a package labelled correctly (honest mistake), the Baleaf staff was incredibly... See more

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Rated 5 out of 5 stars

Everything about this company is super. I have long yoga pants, capris and their new long shorts. Ordering was easy shipping was quick and accurate. The material varies depending on what you or... See more

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Rated 5 out of 5 stars

I ordered from Baleaf and then immediately realized I ordered the wrong color. I emailed customer support right away and Aaron was very quick to cancel my order, per request. It was very easy, no ha... See more

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Rated 5 out of 5 stars

Let me start by saying that I have become addicted to Baleaf clothes. I own shirts, jackets, lots of pants and just ordered 2 more this week. A pair of pants I ordered were out of stock and I need the... See more

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Rated 5 out of 5 stars

I purchased these lightweight mountaineering pants to hike in warmer weather because they are quite light. These fit me really well and were long enough. I am 5'9" tall and weigh 122 lbs. They are wat... See more

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Rated 5 out of 5 stars

Based on reviews, I purchased Baleaf shorts and leggings on Amazon. When they arrived I loved the pockets, fit, texture, weight and especially the way they looked after being washed and dried! I ende... See more

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Rated 5 out of 5 stars

Good communication on delivery status! First time buyer of Baleaf. I appreciated the prompt responses to my questions. The items were packaged nicely. The fit is excellent except for one item. S... See more

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Rated 5 out of 5 stars

I bought 4 pairs of these amazing pants! They are so perfect for everyday wear, outdoor sports, and most of all, travelling! The light fleece lining is perfect for those chilly, drafty airplanes, etc.... See more

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Rated 5 out of 5 stars
Verified

I have had no complaints with Baleaf. Products are of decent quality, fit as their charts describe, and arrive in a reasonable time. I will continue to purchase items from Baleaf.

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Rated 5 out of 5 stars

I need to return an item because size doesn't fit. The return process on line does not recognize the order number, and the chat feature was not helpful. There is no phone number to call. UPDATE:... See more

Rated 5 out of 5 stars

There was a slight issue with one of the pair of pants I received. This was taken care of immediately (even in the weekend!)! Customer service reps went above and beyond to fix it. Best customer ser... See more

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Rated 5 out of 5 stars

I am extremely happy with the customer service. My queries are always promptly dealt with and I am being informed about a delay in my order. The customer service staff advise about choices or how to g... See more

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Rated 5 out of 5 stars

I am happy with the windbreaker I ordered and just as happy with the response when I wrote to ask about PFAS in the fabric after reading they were present in many waterproof garments. Aaron wrote back... See more

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Rated 3 out of 5 stars

After receiving a response from Baleaf about my experiences and some back and forth emails, I want to amend my review. Baleaf's customer service did kick in and were very helpful in arranging a r... See more

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Rated 5 out of 5 stars

I was so happy to have reached out to Baleaf Sports with a concern about an order and within a matter of hours they had resolved the issue and done so in a very kind manner. Their product is fabulous... See more

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Rated 5 out of 5 stars

I’ve been wearing Baleaf lined leggings for about a year now. They are comfortable and warm and have great pockets on the thighs which I find very handy for my phone and lip balm amongst other things.... See more

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Rated 5 out of 5 stars

I love Baleaf Sports skorts because they are excellent quality and dressy enough to wear to a casual dining restaurant. I’ve had mine for going on three years and they look new. I also wear them to th... See more

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Rated 5 out of 5 stars

I emailed Baleaf regarding an order placed January 1st..I received a quick reply addressing my order. Aaron was very helpful and courteous. He was also sincere in helping me and resolved my issue.... See more

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Rated 5 out of 5 stars

I found the 25 inch high rise stripe print legging to be lightweight, comfortable and flattering. Also purchased several pairs of laureate thermal leggings for winter because of the great fit and ext... See more

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Rated 5 out of 5 stars

Easy to order, quick delivery, great communication. Good quality items. Had to return a few things but it was no fuss at all. Quickly refunded into my account. Thank you. Will shop here again.

Company replied

Rated 5 out of 5 stars

I love to exercise and am always happy to find new places to buy exercise wear. I ordered 3 pairs of capris from Baleaf. I love the quality. It is comparable to places like LLBean, but at a mu... See more

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Rated 5 out of 5 stars

I have purchased many items from Baleaf and have never been disappointed. The fit of the clothes have been so good for my body type. I order large ,146, 5'6" and the waistband length from waist to lo... See more

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Rated 5 out of 5 stars

The quality, comfort and durability are perfect with the Baleaf clothes. I travel in them, work out in them and lounge in them. They are even shipped beautifully in a dedicated bag. I just ordered mor... See more

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Rated 5 out of 5 stars

I chose an incorrect size during ordering and only realized my mistake after I placed the order. I wrote to the Customer Information and immediately got a response; my order had been correctly updated... See more

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Rated 5 out of 5 stars

Shortly after I tried on my first pair of pants I bought another in a different color. They fit perfectly and are so comfortable. Great quality and fast shipping, too.

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Rated 5 out of 5 stars

Aaron in customer service was excellent! I was having trouble using a discount code on my order, and he followed my ordering process to make sure the code was applied. I am very thankful for his dil... See more

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Rated 5 out of 5 stars

I love Baleaf Sports for their outstanding shorts. As a plus size girl, it is hard to find comfortable workout shorts. Hugh array of colors to chose from. I need pockets and they have them. Wash well... See more

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Rated 5 out of 5 stars

These pants are so comfortable and very well made. This is my 6th pair of pants from Baleaf Sports and I love all of them. These are the first that are insulated and, while most of the cold weather ha... See more

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Rated 5 out of 5 stars

Love ❤️ my new capris from Balleaf definitely ordering more ty for making it in curvy sizes a big plus in finding good comfy clothes. JH

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Rated 5 out of 5 stars

I love Baleaf clothing. I purchased the Evergreen Fleece Multi-Pocket Cargo Pants because they do not look like sweat pants which means I could wear them to work. I get compliments at work every time... See more

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Rated 5 out of 5 stars
Verified

These pants fit well, wear well, look sharp, wash and dry easily, pack nicely! I love them. I am older and find they are comfortable and nice looking for most any occasion. I have two pair and will su... See more

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Rated 5 out of 5 stars
Verified

I love Baleaf. In my opinion, their products are a gold standard for athleisure and athletic wear. I first found them years ago while searching for good quality, comfortable pants and short... See more

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Rated 3 out of 5 stars
Verified

I needed to return items. The return process is very difficult. I did what I was told to do and have never received a refund. I won’t order anything else.

Company replied

Rated 5 out of 5 stars

I bought comfortable capris and razor tanks-mix and match. Very stylish active wear! Love them and wear daily. Wrinkle resistant and light. Lots of pockets-will take in my trip!

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Rated 5 out of 5 stars

Aaron provided excellent customer service in response to a shipping query I had. Aaron was prompt and informative. Aaron's personalised reply was complete with a sense of humour. Most impressed.

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Rated 5 out of 5 stars
Verified

I absolutely love the quality of my baleaf pants! The best pants for travel- doesn’t wrinkle, light weight, comfortable, easy to wash! The company has quality products!

Company replied

Rated 5 out of 5 stars

Aaron provided the best customer service! He fixed the problem in the most timely and professional way. I am very happy with my experience with Aaron and Baleaf.

Company replied

Rated 5 out of 5 stars

I bought a pair of bike shorts to wear as the bottoms for a bathing suit . . perfect. Then I bought pants for yoga/exercising, then two pair for pickleball, then long pants for travel. They are pric... See more

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Rated 5 out of 5 stars

Satisfying a customer who has shopped with this company many times in the past was a very positive thing! I appreciated their willingness to accommodate me in a timely fashion!

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Rated 5 out of 5 stars
Verified

Multiple orders over the past couple of years…. Never a problem and comfort and style suit us well!

Company replied

Rated 5 out of 5 stars

I had a wonderful and understanding experience with Baleaf. The staff is amazing. Their line of clothing is my favourite!

Company replied

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Company details

  1. #14 of 46 best companies in Activewear Store

Written by the company

Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

516 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars

Hello!

Hello!! I can’t figure out how to rate my experience. Iam very pleased with this purchase. It’s a gift so I hope it fits. Great customer service when I had to cancel another order. this purchase that a kept arrived on time and faster then expected. Thank you and I will be back!!!

December 1, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Milan! Thank you so much for your kind words—we’re thrilled you’re happy with your purchase! We’re glad Trixy could assist you so quickly with your order, and we hope the gift fits perfectly. We look forward to serving you again soon! 🎁✨

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Rated 5 out of 5 stars

Excellent Customer Service !!!!!!

Excellent Customer Service !!!!!!

December 3, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much for your kind words, Sherry! We’re thrilled to hear you had a great experience with our customer service. Your support means a lot to us! 🌟

Rated 5 out of 5 stars

Mens Lightweight Joggers

They customer service are very helpful. Kudos to Via and Arjay

November 19, 2025
Unprompted review
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Reply from Baleaf Sports

Hi Eric, thank you so much for the 5-star review! 😊 We’re thrilled to hear you loved the joggers and that Via and Arjay were able to assist you — we’ll make sure they see your kind words. We truly appreciate your support!

Rated 5 out of 5 stars
Verified

Your products are top notch!

Your products are top notch. I love my thermal wear especially.

November 5, 2024
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Reply from Baleaf Sports

Thank you so much, Susan! 💚 We’re so glad to hear you’re loving your thermal wear — your support means a lot to us! 🙌

Rated 5 out of 5 stars
Verified

I have had no complaints with Baleaf

I have had no complaints with Baleaf. Products are of decent quality, fit as their charts describe, and arrive in a reasonable time. I will continue to purchase items from Baleaf.

November 4, 2024
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Reply from Baleaf Sports

Thank you so much, Lisa! 💚 We’re really glad to know you’ve been happy with your Baleaf experience. Your support means a lot to us!

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Rated 5 out of 5 stars
Verified

Quality, thoughtfully designed clothing

I love Baleaf. In my opinion, their products are a gold standard for athleisure and athletic wear. I first found them years ago while searching for good quality, comfortable pants and shorts that could securely hold my phone in a comfortable position to listen to audio books. They fit the bill perfectly.
1. Everything I've purchased is excellent quality.
2. The large, secure pockets are positioned on the side of the thigh on many styles. This is ideal for activities that include a lot of squatting and bending. Front pockets are better than nothing, but bending and squatting is difficult with a big phone right in front of where my hip bends.
3. There are several lengths of shorts to choose from.
4. There are different fabrics to choose from depending on the weather.
5. There are fits and styles that can accomodate people of different shapes, sizes, modesty/confidence, and preference for tight, relaxed, or loose fits.
6. They also have work-appropriate styles.
7. My ONLY wish is that they would expand their color palette. I prefer darker colors, and would like more than black, blue, and red. The latter 2 aren't quite dark enough to hide dirt from gardening and building stuff outdoors.
Regarding the website, it is reasonably user-friendly. I'm a web developer, so I always see room for improvement.
Regarding customer service, I haven't had any issues with payments or shipments, and haven't returned anything, so I can't really give informed info about that.
I love their clothes so much, that I've introduced a lot of my friends and family to them.
Since this review is so glowing, I'd like be clear that I have no financial interest in the company. I recommend their clothes because they are great quality and thoughtfully designed to provide practical features that make me happy.

November 3, 2024
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Reply from Baleaf Sports

Thank you so much, Carey — this absolutely made our day! 💚 We’re thrilled to hear how much you love your Baleaf pieces and truly appreciate your thoughtful feedback. Your detailed review means a lot to us, and we’ll be sure to share your color palette suggestion with our design team!

Rated 3 out of 5 stars
Verified

I needed to return items

I needed to return items. The return process is very difficult. I did what I was told to do and have never received a refund. I won’t order anything else.

November 3, 2024
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Reply from Baleaf Sports

Hi Carla, we're sorry for the trouble. 💚 Your refund wasn’t processed because we never received your return for order #baleaf297581 at our warehouse, and we also didn’t receive the tracking number to confirm its delivery. For order #baleaf295230, the item was received but we still need the tracking number to proceed with the refund. Please email us at info@baleaf.com or reply to our messages so we can help get this sorted for you.

Rated 5 out of 5 stars

Issue fixed immediately!

There was a slight issue with one of the pair of pants I received. This was taken care of immediately (even in the weekend!)! Customer service reps went above and beyond to fix it. Best customer service ever!

October 26, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you so much, Hollace! 💚 We’re thrilled to hear that our team was able to resolve the issue quickly and that you’re happy with the support you received. Your kind words truly mean a lot to us!

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Rated 5 out of 5 stars
Verified

Multiple orders over the past couple of…

Multiple orders over the past couple of years…. Never a problem and comfort and style suit us well!

October 28, 2024
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Reply from Baleaf Sports

Thank you so much for your continued support! We're thrilled to know our products have consistently met your expectations for comfort and style. 💚

Rated 5 out of 5 stars

Wonderful …

I had a wonderful and understanding experience with Baleaf. The staff is amazing. Their line of clothing is my favourite!

October 21, 2025
Unprompted review
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Reply from Baleaf Sports

Thank you, Jane! We’re so happy to hear about your wonderful experience and that you love our clothing line. Your support means the world to us! 💚

Rated 5 out of 5 stars
Verified

Dressed up every day!

These pants fit well, wear well, look sharp, wash and dry easily, pack nicely! I love them. I am older and find they are comfortable and nice looking for most any occasion. I have two pair and will surely buy more.

October 22, 2024
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Reply from Baleaf Sports

Thank you so much, GYL! We’re delighted to hear how much you love the pants and that they’ve become a versatile favorite for you. Your kind words truly make our day! 💚

Rated 5 out of 5 stars
Verified

Pleased

I received product and was very pleased with it.

October 25, 2024
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Reply from Baleaf Sports

Thank you, Cindy! We’re so glad to hear you’re pleased with your purchase. Your satisfaction means a lot to us! 💚

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Rated 2 out of 5 stars
Verified

Not Warm Enough, as described.

About 2 years ago I had ordered a similar pair from you in size S. I wanted as close to the same kind in an X-small. The ones I got do not have a warm enough lining. They fit well.
I want them to be warmer, similar to what I have.
I don't really care about pockets, nice touch.
Is there anything you can do about it? Exchange for a warmer pair in size X-small? Recommend with precise name, code number something that would work better? Or do I find another brand? I've been extensively using your brand.

October 19, 2024
Baleaf Sports logo

Reply from Baleaf Sports

Thank you so much for your feedback, Shannon! 💚 We’re sorry to hear that your recent pair isn’t as warm as the one you previously purchased — we completely understand how important that cozy lining is.

To help us recommend the closest match or a warmer alternative in size X-small, could you please share the complete product name, your previous order number, or a link to the specific item you had before? Once we have that, we’ll check the best option and assist you right away.

You can send the details to us at info@baleaf.com
so we can follow up promptly. 💚

Rated 5 out of 5 stars
Verified

Best pants I ever bought!

I absolutely love the quality of my baleaf pants! The best pants for travel- doesn’t wrinkle, light weight, comfortable, easy to wash! The company has quality products!

October 21, 2024
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Reply from Baleaf Sports

Thank you so much, L. Peiniger! We're thrilled to hear you love your Baleaf pants and find them perfect for travel. Your kind words about the quality mean a lot to us — we truly appreciate your support! 💚

Rated 5 out of 5 stars
Verified

Love these pants

Love these pants! They are super comfortable.

October 18, 2024
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Reply from Baleaf Sports

Hi Yvette, thank you for your lovely feedback! We’re so glad to hear you love the pants and find them super comfortable. 💚

Rated 5 out of 5 stars
Verified

Easy and high quality

It’s very easy to order online. Great products.

October 13, 2024
Baleaf Sports logo

Reply from Baleaf Sports

Hi Pamela, thank you so much for your kind words! We’re thrilled to hear that you found ordering easy and are happy with the quality of our products. 💚

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Rated 4 out of 5 stars

As someone who’s purchased from this…

As someone who’s purchased from this company many times, I was very pleased once again. Their quick and accommodating service is always appreciated!

September 7, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Thank you, Joshua! 💚 We’re so glad to hear our service has consistently met your expectations. Your support means a lot to us!

Rated 1 out of 5 stars

Poor Return Process

This 1-star review stems from a frustrating return process. The products I tried were satisfactory, and the online ordering system worked well. However, compared to other companies offering seamless, free returns for clothing, this experience was disappointing. I ordered five shirts, but none fit properly. To return them, I had to fill out an online form and wait for approval, which felt unnecessary. Additionally, I was required to cover the return shipping costs, unlike many retailers that provide prepaid labels. After the company received the returned package, I waited 16 days without a refund and had to contact them again to prompt action. This left me questioning whether I would have received my refund at all without following up. Going forward, if I purchase Baleaf products, I’ll opt for Amazon, where returns are free, quick, and hassle-free.

September 15, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

Hi Virginia, thank you for sharing your feedback. We’re truly sorry for the frustration you experienced with your return — we completely understand how disappointing delays can feel, especially when you were expecting a quicker process.

After carefully reviewing your case, here’s what happened: when your return was approved, our instructions asked for the return tracking number once your package was sent back using your chosen carrier. Unfortunately, this step wasn’t completed right away, which meant we had no visibility that the package had been delivered. This caused the delay in processing your refund. Once we received your tracking information, we were able to confirm the return and issue your refund right away.

Our process is different from Amazon’s — since we don’t have the same resources, we either provide a prepaid label with a small fee or allow customers to use their own carrier. That said, we’re continuously working to simplify our returns system and reduce wait times so future experiences are smoother.

If you’re open to it, could you please send us an email at info@baleaf.com
so we can check what other assistance we could provide to you? We look forward to your response.

We sincerely apologize again for the trouble caused and truly appreciate you giving us a try. If you ever shop with us again, please don’t hesitate to reach out directly — we’ll make sure your experience goes much more smoothly.

Rated 5 out of 5 stars

Let me start by saying that I have…

Let me start by saying that I have become addicted to Baleaf clothes. I own shirts, jackets, lots of pants and just ordered 2 more this week. A pair of pants I ordered were out of stock and I need them for my trip to Scotland in a few weeks. Customer Service was very responsive and got another color shipped quickly. I highly recommend this company.

September 24, 2025
Unprompted review
Baleaf Sports logo

Reply from Baleaf Sports

We love hearing this — what an awesome way to start your message! 💚 Knowing you’re “addicted” to Baleaf clothes absolutely makes our day. We’re so glad our team could help get you set for Scotland, and we can’t wait to keep you outfitted for every adventure ahead. Safe travels and thank you for being such a loyal Baleaf fan! ✨

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