The customer service called me back within 29 min of my message and resolved my problem efficiently. I would have given 5 stars but the chat bot told me something incorrect about a coupon code just b... See more
Company replied
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.
Based on reviews, created with AI
Baleaf is a contemporary activewear brand that caters to those who enjoy dabbling in fitness trends but don't want to keep stockpiling gear for each activity they engage in.
United States
Replied to 100% of negative reviews
Typically replies within 1 week
Hello!! I can’t figure out how to rate my experience. Iam very pleased with this purchase. It’s a gift so I hope it fits. Great customer service when I had to cancel another order. this purchase that a kept arrived on time and faster then expected. Thank you and I will be back!!!

Reply from Baleaf Sports
Excellent Customer Service !!!!!!

Reply from Baleaf Sports
They customer service are very helpful. Kudos to Via and Arjay

Reply from Baleaf Sports
Your products are top notch. I love my thermal wear especially.

Reply from Baleaf Sports
I have had no complaints with Baleaf. Products are of decent quality, fit as their charts describe, and arrive in a reasonable time. I will continue to purchase items from Baleaf.

Reply from Baleaf Sports
I love Baleaf. In my opinion, their products are a gold standard for athleisure and athletic wear. I first found them years ago while searching for good quality, comfortable pants and shorts that could securely hold my phone in a comfortable position to listen to audio books. They fit the bill perfectly.
1. Everything I've purchased is excellent quality.
2. The large, secure pockets are positioned on the side of the thigh on many styles. This is ideal for activities that include a lot of squatting and bending. Front pockets are better than nothing, but bending and squatting is difficult with a big phone right in front of where my hip bends.
3. There are several lengths of shorts to choose from.
4. There are different fabrics to choose from depending on the weather.
5. There are fits and styles that can accomodate people of different shapes, sizes, modesty/confidence, and preference for tight, relaxed, or loose fits.
6. They also have work-appropriate styles.
7. My ONLY wish is that they would expand their color palette. I prefer darker colors, and would like more than black, blue, and red. The latter 2 aren't quite dark enough to hide dirt from gardening and building stuff outdoors.
Regarding the website, it is reasonably user-friendly. I'm a web developer, so I always see room for improvement.
Regarding customer service, I haven't had any issues with payments or shipments, and haven't returned anything, so I can't really give informed info about that.
I love their clothes so much, that I've introduced a lot of my friends and family to them.
Since this review is so glowing, I'd like be clear that I have no financial interest in the company. I recommend their clothes because they are great quality and thoughtfully designed to provide practical features that make me happy.

Reply from Baleaf Sports
I needed to return items. The return process is very difficult. I did what I was told to do and have never received a refund. I won’t order anything else.

Reply from Baleaf Sports
Anything I have ordered from Baleaf has been great.

Reply from Baleaf Sports
There was a slight issue with one of the pair of pants I received. This was taken care of immediately (even in the weekend!)! Customer service reps went above and beyond to fix it. Best customer service ever!

Reply from Baleaf Sports
Multiple orders over the past couple of years…. Never a problem and comfort and style suit us well!

Reply from Baleaf Sports
I had a wonderful and understanding experience with Baleaf. The staff is amazing. Their line of clothing is my favourite!

Reply from Baleaf Sports
These pants fit well, wear well, look sharp, wash and dry easily, pack nicely! I love them. I am older and find they are comfortable and nice looking for most any occasion. I have two pair and will surely buy more.

Reply from Baleaf Sports

Reply from Baleaf Sports
About 2 years ago I had ordered a similar pair from you in size S. I wanted as close to the same kind in an X-small. The ones I got do not have a warm enough lining. They fit well.
I want them to be warmer, similar to what I have.
I don't really care about pockets, nice touch.
Is there anything you can do about it? Exchange for a warmer pair in size X-small? Recommend with precise name, code number something that would work better? Or do I find another brand? I've been extensively using your brand.

Reply from Baleaf Sports
I absolutely love the quality of my baleaf pants! The best pants for travel- doesn’t wrinkle, light weight, comfortable, easy to wash! The company has quality products!

Reply from Baleaf Sports

Reply from Baleaf Sports

Reply from Baleaf Sports
As someone who’s purchased from this company many times, I was very pleased once again. Their quick and accommodating service is always appreciated!

Reply from Baleaf Sports
This 1-star review stems from a frustrating return process. The products I tried were satisfactory, and the online ordering system worked well. However, compared to other companies offering seamless, free returns for clothing, this experience was disappointing. I ordered five shirts, but none fit properly. To return them, I had to fill out an online form and wait for approval, which felt unnecessary. Additionally, I was required to cover the return shipping costs, unlike many retailers that provide prepaid labels. After the company received the returned package, I waited 16 days without a refund and had to contact them again to prompt action. This left me questioning whether I would have received my refund at all without following up. Going forward, if I purchase Baleaf products, I’ll opt for Amazon, where returns are free, quick, and hassle-free.

Reply from Baleaf Sports
Let me start by saying that I have become addicted to Baleaf clothes. I own shirts, jackets, lots of pants and just ordered 2 more this week. A pair of pants I ordered were out of stock and I need them for my trip to Scotland in a few weeks. Customer Service was very responsive and got another color shipped quickly. I highly recommend this company.

Reply from Baleaf Sports
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.