Balsam Hill Reviews 42,242

This is a lovely tree. I especially like the plug in setup and not having to connect each string of lights to the others. I like the clear information and directions as well as the storage bag. The on... See more

Easy order process, quick Delivery and the tree is great. Two negatives, need a plug for a tree topper, much cheaper trees have them and topper stabilizer should come with the tree. Charging a premium... See more

Beautiful tree, but one of the bottom branches was so severely bent when we took it out of the box that my husband had to get out his toolbox to fix it because it is one of the steel-centered branches... See more

Ordering was great, and easy. Assembling the tree was easy, but doesn’t feel completely sturdy in its base, I dislike the tree trunk showing at the bottom, should have more branches there, I found... See more

Received the order quickly after placing, well packaged, assembly was easily accomplished by following the instructions, but I’m having an issue with the lights going dim then brightens back up ?? We... See more

Just placed an order for exterior wreaths on the Balsam Hill website on Sunday, November 30th. Amazingly, even though it is the Holiday season, the wreaths shipped quickly and arrived on Wednesday, De... See more

The instructions were clear. We were able to set it up easily and using the gloves made a difference in "fluffing" out the branches. It looks quite realistic and beautiful. We live in an apartment b... See more

Packaging was thorough, and everything was protected. Shopping updates clearly & concisely communicated. The product is amazing. I’m very impressed with this company. At first I was sticker shocked b... See more

I couldn't be happier with my purchase. First, it's beautiful. It looks like a real tree, even up close. Second, quality. It's sturdy and well crafted. Super simple to put together. It even comes with... See more

We made the decision about 18 years ago to transition to artificial trees for the safety of our pets. "Artificial trees" - what a misnomer to use that word in the same sentence as "Balsam Hill". Eve... See more

We are so thrilled with everything from the Balsam Hill Company this year! We purchased a tree and then ordered the smaller sized gold Bethlehem star tree topper. It is a solid, substantial weight, be... See more

Fourteen years ago we purchased our first Balsam Hill Christmas tree. It has served us well! Since we have also purchased their mantel wrap and more recently purchased a second Christmas tree. Based o... See more

Our 8 ft Balsam Hill that we used (happily ) for many years became too big for us to handle! It was a real chore to set up and decorate so we decided to downsize this year. Although it is attractive,... See more

The tree is perfect! This was a very difficult decision… As I’ve always cut down a real blue spruce… Your tree is stunning! From the packaging, directions , and actual tree~ attention detail in all as... See more

Our beautiful tree arrived earlier than we expected and we are delighted! My husband had to work and so I set up the flip tree on my own and boy was he happy when he got home and saw our stunning Bal... See more

I love Balsam Hill! The ornaments, trees and Christmas decor are unique and beautifully designed. I love the attention to detail and all of the lovely colors used to create such stunning items! It rea... See more

Pretty mediocre looking tree. All these people raving about how realistic the tree is have clearly never seen an actual tree. I am really disappointed with this purchase. This tree is worth $75 max no... See more

Beautiful 6.5 pre-lit tree. Came in a huge box that protected the tree sections during shipping. Stand came in a special handy bag with replacements for items such as lights and tree stand leg bumpe... See more

Beautiful tree and garland received in sturdy boxes, on time delivery and easy to take out of box and set up. Materials and real-looking, the lights are beautiful look wonderful when lit. I would no... See more

Your 30-minute cut off on order changes is really too restrictive. Inadvertently picked the wrong item from a list of similar items (replacement light bulbs) and realized it 35 minutes later. So cost... See more

Very quick delivery - Easy setup - Initial "fluffing" complete but will get better as we go/learn. Tree looks awesome - have thought about getting one for last several years - finally pulled the trig... See more

Quick delivery, excellent craftsmanship over other trees we looked at and the storage bag I was not expecting but greatly appreciated. I've had a real tree for over 60 years and I am sure we will ha... See more

From placing they order to its delivery every step of the process I was updated. The packaging is second to none. I've placed numerous orders of the years and never had to return anything because it... See more

It was easy to set up our customer account and get started ordering for our business. We placed an order and took advantage of holiday savings, plus were able to use a coupon. We placed the order on... See more

Tree was packaged very well for delivery. Tree arrived in excellent condition, put together easily and lights work! Looks like a real tree, nice job on design. Wouldn't mind if more were lights ad... See more

This was my first artificial tree. It was gorgeous & easy to set up. We did end up returning it because it was too wide for our home - new to artificial tree customers should note: faux trees ar... See more

This is my second tree from Balsam Hill. We had a 6.5' tree for around 6 years, but decided to downsize to a 4.5' tree. We received it today, after ordering 2 days ago! I was amazed how quickly it wa... See more

The tree is perfect for our space. Directions were clear and easy. The most impressive thing is the extra care and quality put into making the product — the duffle bag with gloves, extra hardware, l... See more

This is my second Balsam Hill Tree. I needed to down-size. The most recent… a 4 ft tree that did not disappoint. Lots of branches and plenty of warm white lights! It would be enough all by itself;... See more

Love the tree but I was disappointed with delivery. Fed Ex left it at the end of our sidewalk instead of bringing it to the porch and it took us a while to realize where it was. The power cord should... See more

I needed a new tree stand, I ordered from 2 other places, both orders I had to return because they just weren’t the right size. I decided to order from Balsam Hill, the price a little more than what I... See more

Remote control not working! The Olde Manor House looked great, just as pictured in the catalog. When I plugged it in the windows lit up momentarily and went out. When I tried using the remote aft... See more

We ordered tree without fully checking out the width at the bottom of the tree. When we realized the mistake and it would not fit we called and tried to cancel. We ended up having to return as it was... See more

My sister has had a Balsam Hill tree for 11 years and highly recommend the brand to us. So when we needed to replace our artificial tree this year, we decided to order from BH as well. Not only was th... See more

I ordered my 7.5 FT Vermont White Spruce tree on Black Friday and it arrived 3 days later. It's absolutely beautiful, and I could not be happier with my purchase. The quality of this artificial tree... See more

Whole section of lights is out. Trying to fix the problem, getting to a fuse, is practically impossible. Whole sections of Lights should not go out on a $1000 tree. I won't buy another Balsam Hill Tre... See more

The tree is beautiful. Easy to assemble and shape, although the initial shaping out of the box does take some time. It is clear effort was made to ensure the quality of the product. Shipping was also... See more

Wow! Just wow! 🎄I have never had a “pretend” tree, but this tree is gorgeous and looks real (even up close!). This company has its priorities in order: quality products and premier customer servic... See more

While I have no issue with the ordering process or delivery, everything was easy, and the item was delivered a day ahead of schedule. The item itself was less than I would have expected. I purchased a... See more

Everything arrived within a week, but the Capiz Angel topper arrived damaged. The solders at the bottom of the skirt are broken and the the angel does not sit straight. It took a couple of times to ge... See more

Ordered a new slim Christmas tree as we needed a smaller tree for new space in our family room. Ordered the tree on Wednesday and it arrived on Friday. We set it up today with ease. I really appreciat... See more

They were so helpful and professional. I would highly recommend them. The tree arrived yesterday and it is gorgeous! I bought another smaller tree and it is coming tomorrow. I can’t wait to get it u... See more

He e outstanding experience began with the super fast delivery. Second, the tree is absolutely beautiful and so realistic looking. From the tree bag to the set up it was a delightful experience all th... See more

Shipping was fast! Have purchased in the past and was totally satisfied. This time the quality was less than expected. Not terrible just a little disapointing consideeing cost.

High quality. This is my first artificial tree as an adult and I am 70 years old. I wanted a large tree as always but getting too old to get the big tree off the car, drag it into the house, drape lig... See more

Order was shipped promptly and the tree was easy to assemble. It looks so realistic. We love the tree so far. Appears to be high quality material. Would recommend to anyone needing a new tree.

I was pleased with most of my experience with Balsam Hill except the instructions for attaching the tree to the stand which did not apply to my tree and had me confused for a while until I realized th... See more

setup instructions are outdated. We had no eyehole device included with our shipment. Also the box was badly damaged at on end with cardboard almost able to allow part of contents to escape. Maybe... See more

The tree looks beautiful! It was very easy to put up and arrange the branches, it looks very natural. I have had 3 other artificial trees in my lifetime but this is by far the most realistic.I look fo... See more

What made this experience best in class included: 1) Incredibly easy to use website! 2) Ability to purchase and ship to another location. This was critical, since this was a gift for my daughter... See more