Bradford Exchange Checks Reviews 34,304

TrustScore 4 out of 5

3.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. They appreciate the user-friendly website and the variety of options available for checks, including unique designs and customization. Customers also value the reasonable prices compared to banks and the overall quality of the product. The ordering process is generally considered simple and easy to navigate. However, some consumers have expressed concerns regarding the order process, mentioning the lack of clear communication and occasional issues with misspellings. A few reviewers have also pointed out potentially misleading upselling tactics and unexpected extra charges during checkout. The delivery service seems to be a hit or miss, with some experiencing prompt delivery while others face delays.

Based on these reviews

Rated 4 out of 5 stars
Verified

Overall, site was easy to navigate to order the checks. I do find it disappointing to see price of checks listed for $47.90 during the process but then when it comes to final invoice before "acceptin... See more

Rated 4 out of 5 stars
Verified

Everything was fine until the end of the order when instructions said that the checks would be received by the 11th. But it wasn't until the very last that I was offered some extra fee ($11.95 or som... See more

Rated 4 out of 5 stars
Verified

I received the first batch after a month then the second batch a week later.The checks are fine but needs a little improvement with the printing.Considering the very good price I paid for them,I'm not... See more

Rated 4 out of 5 stars
Verified

Overall not a terrible experience, but all the attempted up-selling was a bit annoying. That being said, they are much cheaper than going through the bank. There are enough options in the scenes on th... See more

Rated 5 out of 5 stars
Verified

Easy to navigate, free shipping, some free extras and discount code. I am a return customer. People often compliment my Lightning colored checks Style 00178 and ask where I bought them. Considering... See more

Rated 5 out of 5 stars
Verified

The checks are inexpensive, appear to be good quality, are printed correctly, and were delivered quickly; much sooner than the worst-case estimate. One small complaint. I didn't see any indication... See more

Rated 5 out of 5 stars
Verified

Ordering replacement checks is super easy. One thing I wish they would offer is ordering just deposit slips. Must companies nowadays have you set up your payments to come directly out of your checkin... See more

Rated 3 out of 5 stars
Verified

Check options were nice but the whole checkout process was constant, constant upsell. I had to decline their "check protection" three separate times, with the "decline" option getting smaller in font... See more

Company replied

Rated 3 out of 5 stars
Verified

The check purchasing process is soooo misleading. I'm glad I hardly ever order them You start out with what seems like a reasonable price but after being goaded into the extra protection, special han... See more

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Rated 2 out of 5 stars
Verified

price too high, super complicated to get “rebate of handling fee”….what handling?? Does McDonald’s charge for handling a burger….oh yes, they do, they charge $13 for a cheeseburger meal now….it has go... See more

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Rated 3 out of 5 stars
Verified

When I put through the order, my Apple Pay said that the purchase had been completed. However, I have never received an email verifying that there was an order for checks. And checking with the accoun... See more

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Rated 3 out of 5 stars
Verified

The website continually tries to get you to purchase additional items as well as additional services. You must be very observant not to add to your order. Also, they must spam enough people that... See more

Company replied

Rated 3 out of 5 stars
Verified

Bradford checks are inexpensive, exactly what I am looking for. However, I asked for new checks to begin with # 6606; instead they begin at 6631. Too bad. Next time I will do business with a comp... See more

Company replied

Rated 2 out of 5 stars
Verified

The checks did look like what I wanted, but are packaged together in groups of 50. This is double the normal amount, and will not fit into a normal check book. I tried to call the phone number to co... See more

Company replied

Rated 3 out of 5 stars
Verified

I was satisfied with the ordering process, however, since I placed my order, I have not had any updates. It would be nice to know at what stage my order is in. Confirmed, in process, shipped, etc.... See more

Company replied

Rated 3 out of 5 stars
Verified

The checks I ordered arrived promptly and are very satisfactory. I also ordered a checkbook that was supposed to arrive in 15 business days. They did not arrive even after that so I called and the r... See more

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Rated 3 out of 5 stars
Verified

There's too many added on expenses that I wasn't expecting. And then after I finalized my order it comes back and says enter in my email for free shipping. Why didn't it do that before I finalized my... See more

Company replied

Rated 2 out of 5 stars
Verified

Extra charges kept getting added to my order. Have to be very careful to delete them. Then, after stating advertising multiple places that shipping is free, at the end is says to get free shipping... See more

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Rated 5 out of 5 stars
Verified

I've used this checking account checks before with success. After many years have passed I came back because the Bradford Exchange make it possible to have ordinary checks and unique check designs a... See more

Rated 5 out of 5 stars
Verified

There are so many cute and fun designs to choose from for checks. Easy to order checks and customize them how you want to. Accessories to choose from are nice like the address labels and checkbook c... See more

Rated 2 out of 5 stars
Verified

Entire check order should have been shipped in one package. Two packages came on different days causing confusion on my end. I've always rec'd my entire order in one package

Company replied

Rated 3 out of 5 stars
Verified

I liked that I was able to order my second set of checks of the day at the same price as the first. I did not like how long the process took. I was asked to wait for two hours in the middle of the o... See more

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Rated 3 out of 5 stars
Verified

I took advantage of the discount for buy one box get one free or half off deal offered. However I wish you would offer the option to use 2 separate accounts, not to use the same account for both boxes... See more

Company replied

Rated 2 out of 5 stars
Verified

While I love the design options for the checks, I didn't like how the process directed me to a monthly membership. Had I not caught the information in the tiny print, I would have been on the hook fo... See more

Company replied

Rated 5 out of 5 stars
Verified

Very well designed and easy to use website. It would be helpful to display the check mockup with bank information also, so that besides verifying the correct spelling of name and address, all bank det... See more

Rated 3 out of 5 stars
Verified

It is almost a scam. They advertise a very low price for checks, and dangle "free shipping" as a possibility. Then it turns out you have to sign up for a regular restocking service to receive that p... See more

Company replied

Rated 4 out of 5 stars
Verified

Product is good & your employees are nice. My only issues was that one of four checks packs came almost a week about & the check book cover shipped a week before checks and it was received a week afte... See more

Rated 5 out of 5 stars
Verified

I think Bradford Exchange has the Kindest Staff and Employees and they are on the ball with their Excellent Merchandise and Speedy Delivery and I told all my Family and Friends to Buy from Bradford... See more

Rated 2 out of 5 stars
Verified

I did not get an email confirming my check order but you did charge my account for the two packs of checks that I ordered! I was quite disappointed in the process because normally you send a follow-up... See more

Company replied

Rated 5 out of 5 stars
Verified

I just want to make sure I receive the checks, I didn’t get a receipt or notification.i did want to make sure that I want put on an automatic delivery every month? I just wanted these because I may be... See more

Rated 3 out of 5 stars
Verified

I didn’t receive an email confirmation for my order. Since Secure Ship was chosen, it has the packages ships together and are trackable. If there is no order number, how is this trackable?

Company replied

Rated 2 out of 5 stars
Verified

You did not send me my full order and when I tried to tell you it was on a nonmonitored e-mail. Don't have nonmonitored e-mail so it is easier to let you know when things go wrong and not waste my t... See more

Company replied

Rated 2 out of 5 stars
Verified

When I checked out, I noticed the large "service" charge. In your ad, you do not notify and you say "free shipping". I feel this was deceptive. I almost didn't order, but decided to since I liked the... See more

Company replied

Rated 5 out of 5 stars
Verified

Nice options for checks. I would suggest having checkbook covers that match the checks as I purchased the checkbook cover through another company. Reasonable price for your product.

Rated 5 out of 5 stars
Verified

Simple ordering process with lots of options to choose. Was able to get personalized checks to represent my business at a small fraction of the cost from ordering through the bank.

Rated 4 out of 5 stars
Verified

Checks are lovely and a decent price. The only problem is my name is printed twice on the address line one correctly and then reprinted directly below my name again.

Rated 5 out of 5 stars
Verified

I order from Bradford checks when I need checks, they are cheaper than the banks and I get what I want. I only had one issue, and they were great about fixing the issue, just a slight misspelling. The... See more

Rated 2 out of 5 stars
Verified

After order the confirmation email was just an order number and nothing else came that allowed me to track my order. It's kind of like a placed my order then wait and see.

Company replied

Rated 5 out of 5 stars
Verified

After a mistake on both of our parts, Bradford came through gave me credit. Where credit was due.And I am happy with the results. Customer service has satisfied the situation. I'm pleased that they ha... See more

Rated 5 out of 5 stars
Verified

Excellent product, Super deal, Awesome service! I've been buying my checks from Bradford Exchange for many years and Highly Recommend them to All! Thank you!!

Rated 5 out of 5 stars
Verified

Choices and cost keep me engaged with Bradford Exchange. As a long time customer, I am grateful for their seasoned business service and products.

Rated 4 out of 5 stars
Verified

Easy to use for me, anyway. Sadly, I could not change the shipping method for a cheaper alternative except by joining your silly club.

Rated 5 out of 5 stars
Verified

Easily found the Christmas cards that I was looking for. Loved the personalization available and for FREE! Great price and no-hassle ordering process. I would certainly recommend Bradford Exchange to... See more

Rated 5 out of 5 stars
Verified

Easy to order, quick reply and everything is perfect. Have been ordering from Bradford for many years and have always been very satisfied.

Rated 3 out of 5 stars
Verified

The site is loaded with ways to significantly increase the cost of a basic check order. Be careful to read the fine print.

Company replied

Rated 3 out of 5 stars
Verified

I did not get a copy of my order. I also had a double order by mistake and hard time getting taken care of. Hard to get my free shipping without order number and amounts paid

Company replied

Rated 5 out of 5 stars
Verified

It was easy to make an online order and my checks arrived very quickly. The checks are very attractive and the paper of good quality.

Rated 5 out of 5 stars
Verified

Ordering the checks was very simple, but to claim my introductory rebate was very confusing and I’m still not able to do it

Rated 2 out of 5 stars
Verified

After opening my SPAM box I found a reply that my 2nd order had actualy been placed. This 2nd order was placed to correct a problem on the 1st order. Now I have been charged for 2 orders. I'm... See more

Company replied

Rated 5 out of 5 stars
Verified

Bradford makes ordering checks as easy as possible. I just ordered checks for my husband and I myself have been a customer for as long as I can remember. The checks arrive promptly and in neat and org... See more

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Company details

  1. #25 of 30 best companies in Bank
  2. #15 of 15 best companies in Commercial Printer
  3. #177 of 184 best companies in Financial Consultant
  4. #96 of 118 best companies in Online Marketplace

Written by the company

Shop for personal checks and bank checks with exclusive art and designs brought to you by Bradford Checks. Designer checks and custom checks make a statement of style. Order Personal checks online. Range consists of American patriotic design checks, angel art design checks, lighthouse designs, fantasy art design checks and more.


Contact info

3.9

Great

TrustScore 4 out of 5

34K reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 2 out of 5 stars
Verified

unhappy

The deal given said each pack would be 10.98 but then charged me 13.47. The standard shipping said there was no extra charge and then charged me 15.80. I expected it to modify the prices when I submitted so the coupon code would be accepted but it did not. Will start looking for a new company for next time.

December 8, 2025
Rated 1 out of 5 stars
Verified

The site said I was getting free…

The site said I was getting free shipping and then once I clicked submit order it said I had to fill out all kinds of paperwork for a rewards club and fill out all kinds of forms to get the free shipping. It’s false advertising. I’m looking for a way to cancel the order.

December 8, 2025
Rated 5 out of 5 stars
Verified

Great service

I ordered checks and they got to me in a very timely manner.. I highly recommend getting checks from the Bradford Exchange

November 13, 2025
Rated 5 out of 5 stars
Verified

A simple and easy navigation process to…

A simple and easy navigation process to place my order. simple step by step directions. I didn't have to search all over to complete my order. They made me feel my order was correct, complete and being processed, not hard at all. Love that!!!!

December 7, 2025

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