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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the high quality of the products, such as tee shirts, blankets and mugs, with crisp colors and sharp wording. Consumers also highlight the wide selection of items available and the ability to personalize them. Many reviewers received assistance from customer representatives and were satisfied with the resolution. People also mention the fast shipping. However, some reviewers have expressed concerns regarding the website's layout tool. Some customers report issues with their orders, such as broken items or incorrect sizes, and some others mention the quality of the product. The delivery service is also a point of contention, with some reviewers experiencing delays or missing items.

Based on these reviews

Rated 4 out of 5 stars
Verified

My order came a day before it was expected. The cup was perfect, colors as shown (I purchased blue/white). What could have made it better is actually receiving the tracking for the order so that I wou... See more

Rated 4 out of 5 stars
Verified

The mug looks really good. The only problem is that the little camera icon at the lower left corner of the image that I downloaded was included in the transfer and is over riding the text a little.... See more

Rated 4 out of 5 stars
Verified

I am a person of integrity so I am updating my review accordingly. Just received my order today on December 3rd, a day later than promised. True to my expectations, CafePress always does a GREAT j... See more

Rated 4 out of 5 stars
Verified

My experience was good not great. I ordered two items, a coffee cup and a magnet. I have received the cup yet, not the magnet. I am disappointed that I have not received any information as of yet nor... See more

Rated 5 out of 5 stars
Verified

I wanted a gift delivered to a friend in Brooklyn, but accidentally put the wrong house no. in my order. I emailed to tell Cafe Express it had never been delivered. The woman I corresponded was comple... See more

Rated 5 out of 5 stars
Verified

The order was easy to place and the communication during the shipping phase was timely. It is important to people that they know and understand their orders are shipping and that the money they spent... See more

Rated 5 out of 5 stars
Verified

Recipients loved their "Cats Against Trump" mug and hoodie! The sentiment quietly and effectively expresses rejection of the vulgar egomaniac who humiliates the USA on a daily basis. Graphics on bot... See more

Rated 5 out of 5 stars
Verified

WOW! My custom blankets are amazing! 10 x better than I expected. I don't understand how you guys pull of the printing but it's incredible. I've ordered a lot of promo items for my company over the ye... See more

Rated 2 out of 5 stars
Verified

I purchased a license plate holder, Bluegrass the rest is just noise. While the license plate holder its self is sturdy the cheesy paper label with the saying on it is the pits. It's plain paper, no l... See more

Company replied

Rated 5 out of 5 stars
Verified

Found a replacement from you for the first one I bought from you. I stopped using the first one because the glazing on the inside started crazing. Because they're made in China, they probably contain... See more

Rated 5 out of 5 stars
Verified

This was the first time I purchased anything from CafePress and I couldn’t be more pleased. I ordered a personalized cup and also one of their stock cups. Both were perfect, colors crisp, wording sh... See more

Rated 5 out of 5 stars
Verified

Replaced a missing shipment quickly. Comment: The "Impeach the Bastard" bumper sticker was fine, however the text needs to be larger - and use up the full bumper sticker space. thanks, john

Rated 5 out of 5 stars
Verified

I am not easily pleased, and I am fully satisfied with every aspect of this purchase. The price was amazing, 20 mugs, branded, for $99. The quality of the mug and the printing were excellent, and the... See more

Rated 3 out of 5 stars
Verified

The magnets were excellent, colorful and a great size. The shipping was terrible. Package torn, taped and sent to a very wrong address. Only by the efforts of the receiver did I even get my pack... See more

Company replied

Rated 5 out of 5 stars
Verified

I thought that my order had not been delivered, but it actually had been. It was under other deliveries in my condo’s mail room. The Rothko cards are gorgeous! The cards are packaged with care, with s... See more

Company replied

Rated 3 out of 5 stars
Verified

I will let you know if your team follows through for me. I was told to contact your customer service site, and I did; now I'm waiting for a response. Hopefully your team comes through for me and I... See more

Company replied

Rated 2 out of 5 stars
Verified

I ordered five items and received a tracking order for what I thought was all five items. However only three of the items showed up. I called and was emailed what I thought was a different tracking... See more

Company replied

Rated 3 out of 5 stars
Verified

Beautiful cards ordered. NOT RECEIVED. NO FEEDBACK. STILL WAITING DELIVERY. CAN'T COMMENT EXCEPT LOOKED LOVELY WHEN ORDERED. Hopefully soon !!! I WOULD GIVE FURTHER COMMENTS WHEN RECEIVED

Company replied

Rated 2 out of 5 stars
Verified

Shipping was super fast, and the design experience was a breeze! But the hats themselves have printed text in a shiny plastic. My mistake for assuming it would be embroidered/sewn for the price. I won... See more

Company replied

Rated 5 out of 5 stars
Verified

The mugs are exceptional!! The images are amazing!! Everything was packed well and arrived on time. These are gifts for Christmas and Birthday I know they will Love them!! I have ordered from CafePres... See more

Rated 5 out of 5 stars
Verified

It is a beautiful image and delivered quickly. The layout tool, on the other hand, is not very good. I put the same image on each side of the mug and to get them aligned required holding a ruler on my... See more

Rated 5 out of 5 stars
Verified

I have a ten plus color logo for our nonprofit animal rescue. All the colors are precise and products look professional. I use the items for those who have donated and everyone loves them

Rated 5 out of 5 stars
Verified

I knew going in that our logo had fine print and may not show up on the etchings. But, through collaboration with the design team, we made sure the logo looks great even without the fine print. This i... See more

Rated 3 out of 5 stars
Verified

The magnets were of a nice quality, but the clearness of images and the colors were a bit muddy. In years past I have gotten custom magnets, and they were very clear. Overall, I was pleased, but feel... See more

Company replied

Rated 5 out of 5 stars
Verified

This was my first time ordering from CafePress. I was extremely happily surprised on the quality vs price. Very high quality for half the price of other companies. I love that I didn’t have a minimum... See more

Rated 3 out of 5 stars
Verified

Although an estimated date of delivery was provided, delivery tracking was not available. I received an email notifying me that "Your Order Has Shipped" and with the message "Track your order using th... See more

Company replied

Rated 5 out of 5 stars
Verified

The tee shirts were excellent quality and beautifully printed. The blanket was soft, luxurious and brightly colored. The mousepad was also printed beautifully. I was very pleased with all of my pur... See more

Rated 5 out of 5 stars
Verified

My purchase is perfect, well worth the wait. The package was delivered safely. My enquiries were answered promptly and politely. A great experience

Rated 5 out of 5 stars
Verified

Ordered before and enjoyed the choices you give such as color,size and subjects. But I wanted to order another cup with It’s a Pagani thing you wouldn’t understand but couldn’t find it

Rated 3 out of 5 stars
Verified

The logo was replicated well from the image, but there are some issues. I purchased four cups in total. Two of them had a blurred image on one side only. The other two cups didn't have a blurred imag... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a tee shirt in black with a few words on it. The fit is true to size and the fabric is very comfortable. This is my first tee shirt from Cafe Press and I can recommend them to anyone wanting... See more

Rated 5 out of 5 stars
Verified

Was so pleased with the mug sent - cheered me up, and should cheer up daughter's morning coffee for whom it is intended. It arrived promptly, for which I was very grateful.

Rated 5 out of 5 stars
Verified

So very helpful. I ordered a men small shirt and it was like a child’s size. However the customer representative was so nice and help me get a medium sent out immediately.. so great to have a nice exp... See more

Rated 3 out of 5 stars
Verified

One of my graphics was cut off, the other sweatshirt was the wrong type of sweatshirt altogether. Not impressed. First time I've had any problems with Cafe press.

Company replied

Rated 5 out of 5 stars
Verified

The team helped with giving several choices of my logo and gave me the final one I chose. Shipping was satisfactory. I would order from them again.

Rated 5 out of 5 stars
Verified

Cafe Press always has some nice and unusual T-shirts. Funny too! They have different gift, cards, mugs that can be personalized, other things too. I’m glad I found what I wanted!

Rated 4 out of 5 stars
Verified

Easy to order but had some trouble and took extra time to get the actual design on the hat, was confusing but overall like the end result and experience. Customer service was helpful

Rated 3 out of 5 stars
Verified

I was under the impression the emblem was embroidered but it is a screen print. It doesn't look as nice as I thought it would but at the same time I was on the fence about ordering it. It will serve i... See more

Company replied

Rated 2 out of 5 stars
Verified

....I'm still waiting on 1/2 my order. Tracking email I rec.'d had no tracking #,or link.....Haven't given up,I've concluded items that total under $20.00 don't come with tracking...I do hope my 2nd h... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered a mug as a gift for a friend. The options for different colors allowed me to customize the mug to what I think my friend would like. The mug arrived within a reasonable time and was securely... See more

Rated 4 out of 5 stars
Verified

The products are wonderful - I bought Solstice cards and a bumper sticker. Unfortunately, the cards (which are beautiful) came without envelopes. Fortunately, I have extras from other cards from prev... See more

Rated 5 out of 5 stars
Verified

The greeting cards I purchased are really nice and of great quality. They were shipped promptly and received within a good time frame. Great experience all around.

Rated 4 out of 5 stars
Verified

It’s a great product. Everything is always perfect. In our eyes. Perfect. The only thing I do not like about it. I believe they’re shipping. Prices are way too expensive but it’s still a great product... See more

Rated 3 out of 5 stars
Verified

I ordered 28 buttons. When they arrived, 8 were "broken" meaning the front and back were not attached to each other. I contacted customer service, first with the AI chat and uploaded a photo. A fe... See more

Company replied

Rated 5 out of 5 stars
Verified

Turn around time was a bit slow prob cuz of holidays, but product quality is great. And my ice stays frozen in tumbler all day! Oh, and mylogo on tumbler looks great

Rated 5 out of 5 stars
Verified

One of four mugs arrived broken. Your customer service made quick work of issuing a credit for it. Great job!

Rated 3 out of 5 stars
Verified

I ordered 3xl long sleeve t-shirts, I got medium sweatshirts? They are the wrong material, and the wrong size. At least the images turned out nice.

Company replied

Rated 5 out of 5 stars
Verified

A gift for my son-in-law, I’m sure he’ll appreciate it. Easy to order and arrived in good time! I would use this company again.

Rated 5 out of 5 stars
Verified

Snagged some employee gifts for my staff on sale. They came out great and were shipped quickly. Will definitely order from them again.

Rated 3 out of 5 stars
Verified

The five Christmas cards are nice but there were only two envelopes enclosed.

Company replied

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Company details

  1. #36 of 49 best companies in Printed Clothing Store
  2. #201 of 425 best companies in Clothing Store

Written by the company

From our fan portal t-shirts to the latest political bumper stickers, you can buy it, design it, or sell it on CafePress. Express yourself. For fun, gift, or profit!

Written by the company


Contact info

3.9

Great

TrustScore 4 out of 5

199K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 79% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars
Verified

Terrible product, I do not recommend this company to anyone. The motives are much smaller than in…

The motives are much smaller than in the add, and they look like a cheap children’s sticker. The motives are also too high on the hat and should be down closer to the brim.How do I return them and get a refund?

November 29, 2025
CafePress logo

Reply from CafePress

We're very sorry to hear about the issues you've experienced. Products will arrive as they have been designed; some logos and designs may need to be scaled depending on their file size to fit the full size of the hat. That said, we do see you were able to get in touch with our team and a full refund was processed to your order. We have sent email confirmation of this, but invite you to contact us at support@cafepress.com if we can help answer any questions about this. Thank you!

Rated 4 out of 5 stars
Verified

Superior quality!

Superior quality prints on these shirts. They arrived on time & in good condition. I'll buy from Cafe Press again, but wish they still had some of the designs I've purchased in the past.

December 2, 2025
Rated 3 out of 5 stars

Not a christmas ornament

Ordered a round christmas ornament, with an image on website that matched the discription. £14 for 1.
What a received was essentially a coaster printed on just 1 side, with a hole punched in it to tie a ribbon through. Print wasnt even high res. Replied to their email to me - supportuk@ etc only for it to bounce back "underliverable - email address doesnt exist".

Managed to make contact via their website. The AI bot was ok & got me to a human on the chat who i believe has issued a refund, so hence the recovery service got the stars NOT the product

December 8, 2025
Unprompted review
CafePress logo

Reply from CafePress

Hello Sarah, thank you for sharing your feedback, and we’re very sorry the ornament didn’t meet your expectations. We understand how disappointing it is to receive a product that doesn’t match the description, and we apologize for the trouble you had reaching us through the email address. We’re glad you were eventually able to connect with our team through the website and that a refund was issued, but we recognize the product quality itself fell short. Your comments have been passed along to help us improve. Thank you again for bringing this to our attention.

Rated 5 out of 5 stars
Verified

Special shirt

My experience was great for a few reasons. My order was produced as ordered and that does not always happen when I order something. I received my order very quickly and that item came off my to do list. Thank you CafePress.

November 26, 2025
Rated 1 out of 5 stars
Verified

I wanted a mini peace button

I wanted a mini peace button. Not one that was 1-1/4 inch large. Disappointed.

November 30, 2025
CafePress logo

Reply from CafePress

Hello Dian, we're sorry to hear that the mini button didn't match your expectation. All details are noted on the product description including the measurement. That said, we'd be happy to take a closer look. Please contact us at support@cafepress.com for further assistance. Thank you!

Rated 1 out of 5 stars
Verified

2 orderd were not delivered

Order was not delivered. Second order not delivered. Missed songs birthday completely

November 28, 2025
CafePress logo

Reply from CafePress

Hello Beverly, we're very sorry to hear about the repeated issues you've had with receiving your order. We kindly ask to please contact us at support@cafepress.com so we can look into it further and see what went wrong. Our apologies for the inconvenience this has caused, and we hope to hear from you, soon!

Rated 4 out of 5 stars
Verified

qualtiy products

qualtiy products; one of the sipper pouches I ordered had my photo upside down. It was ok, but not what I wanted. the other pouches were done correctly

December 1, 2025
Rated 3 out of 5 stars
Verified

web page and ordering is good. tracking shipment is terrible!

web page and ordering is good. tracking shipment is terrible!!

November 30, 2025
CafePress logo

Reply from CafePress

Hello, thank you for your feedback. We’re glad to hear that placing your order and navigating the website was easy for you. We’re very sorry to hear that you’re experiencing difficulties tracking your shipment. Please feel free to contact us at support@cafepress.com, and we’ll be happy to assist you further. Thanks again!

Rated 2 out of 5 stars
Verified

The email confirmation did not include…

The email confirmation did not include any tracking info and the order has not been delivered and you're already asking for a review. So far I am not happy with this company and I am not going to promote your business in any way until I see how long it takes for shipment and what the product looks like in person. So far though - not a satisfied customer.

November 29, 2025
CafePress logo

Reply from CafePress

Hello Jan, thank you for sharing your feedback, and we’re very sorry for the delay and frustration with your order. Occasionally, delays can occur due to factors such as weather conditions, the holiday season, or other shipping challenges. Please rest assured that we are working closely with our partnered carrier to ensure all orders are delivered as quickly as possible. If you haven’t received an update yet, we kindly ask to please contact us at support@cafepress.com, and our team will be happy to assist. We truly appreciate your patience and apologize for any inconvenience this may have caused.

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