Caradonna Adventures Reviews 404

TrustScore 5 out of 5

5.0

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's staff for their exceptional care, knowledge, promptness, and professionalism. Consumers highlight the staff's responsiveness, attention to detail, and valuable insights, which demonstrate a deep understanding of the destinations they promote. People appreciate the smooth and hassle-free booking process, with agents taking care of everything from accommodations to dive packages and local transportation. Consumers express high satisfaction with the holidays planned through the company. Reviewers note that the company provides excellent service and recommendations, finding the best deals and locations. The company is also commended for its timely communication, clear instructions, and helpfulness in handling last-minute changes. Customers highlight the seamless organization of flights, transfers, and resort arrangements, ensuring a stress-free and unforgettable travel experience.

Based on these reviews

Rated 5 out of 5 stars
Verified

Kim at Caradonna helped us plan a great trip to Fiji! We had some specific requirements because we were diving with my best friends father and he had some limitations. Kim still gave us several optio... See more

Rated 5 out of 5 stars
Verified

Kim Mackey with Caradonna made planning this dive trip a breeze. I'm usually a DIY'er with planning, but no more! She kept things organized, communicated well, got us a great deal and was always super... See more

Company replied

Rated 5 out of 5 stars

Kim Mackey with Caradonna Adventures is the best of the best. She truly knows Dive/ Adventure travel and all the details that come with traveling abroad. Kim is invested and communicates well- noth... See more

Company replied

Rated 5 out of 5 stars
Verified

Caradonna provided an excellent and timely service. Very professional, flexible and responsive. They also notified me of every potential issue like immunization status at the point of entry. It was th... See more

Company replied

Rated 5 out of 5 stars

Kim showed great patience with us because I asked her about several different places and had to consult the other two before we decided. We were trying to find someplace different than we already be... See more

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Rated 5 out of 5 stars
Verified

Booking a scuba diving vacation to the Bahamas with Caradonna Adventures was seamless and fantastic! We had the most wonderful time. The Orange Hill Inn was very clean and hotel managers w... See more

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Rated 5 out of 5 stars
Verified

Kim was quick to provide us with specific answers to our questions regarding this destination, which helped so much with planning. It's clear she has visited recently and knows the country and it's a... See more

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Rated 5 out of 5 stars
Verified

We enjoyed our trip to Anthony key. The staff was amazing. Our cabin 28 had been renovated and super nice. Unfortunately our weather was not the best.

Rated 5 out of 5 stars
Verified

Kim was absolutely fantastic as our travel agent! She took care of every detail — from flights and accommodations to our rental car and dive excursions — making the entire process smooth and str... See more

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Rated 5 out of 5 stars
Verified

We were a group of 10. Everything was put together perfectly by Kim with Caradonna. Because of a tight connection for our flight from Miami to Dominica and the later arrival of some of our party to Mi... See more

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Rated 5 out of 5 stars
Verified

Kim did a great job of working with us on our dive trip arrangements to Anthony's Key Resort. She was prompt with answering all my questions and clearing up some of my trip and reservation confusi... See more

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Rated 5 out of 5 stars
Verified

Kim, my agent with Caradonna is fantastic! She never hesitates to provide information no matter how many times i change my mind. She is patient and always looks for the best interest of me and my fell... See more

Company replied

Rated 5 out of 5 stars
Verified

Wonderful, wonderful experience. They arranged everything and made adjustments and changes right up until a few days before the trip, and when we got there, everything had been communicated correctly... See more

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Rated 5 out of 5 stars

Kim Mackey was the BEST! I initially tried to plan my trip to Wakatobi last summer and had to postpone for family reasons, after she had spent so much time answering my hundreds of questions. She wa... See more

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Rated 5 out of 5 stars
Verified

Company representative, Cammie Akins is outstanding at her job. Her knowledge, attention to detail and most of all her patience makes arrangements a breeze. We have been longer term Caradonna custom... See more

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Rated 5 out of 5 stars
Verified

Kim has set up many trips for us and we trusted her input on this one. Her advice and insight proved invaluable again. She is quick to respond to email questions and follows up to ensure the trip go... See more

Company replied

Rated 5 out of 5 stars
Verified

Kim was so helpful in assistance us with planning our family dive trip. She was knowledgeable, prompt and professional. We had an amazing trip thanks to Kim. We have used Caradonna in the past and wil... See more

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Rated 5 out of 5 stars
Verified

My wife and I booked a trip with Kim Mackey at Caradonna Adventures. One week dive trip to Lions Dive Resort in Curasao. She scheduled everything perfectly. The hotel and dive shop was expecting us. O... See more

Company replied

Rated 5 out of 5 stars
Verified

We normally do all our own dive vacation bookings, but we were in a rut, so I reached out to Cammie Akins from Caradonna for some help. She listened to what we liked and then gave us a couple of opti... See more

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Rated 5 out of 5 stars
Verified

Kim found us the best deal with great recommendations for a location we have never been. She even responded when she was on vacation. You don't get better service than that.

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Rated 5 out of 5 stars
Verified

Kim has always taken great care of my wife and I every time we use her!! This last trip to Bonaire was no exception. Although a few things had changed since we last went, Kim gave us all the directio... See more

Company replied

Rated 5 out of 5 stars
Verified

Caradonna Adventure really understands divers. When I asked them to put together a dive trip to Grenada, they took care of everything. My trip went off without a hitch. Calley Roter was great to work... See more

Company replied

Rated 5 out of 5 stars
Verified

We have been working with Kim Mackey/Caradonna for more than 20 years. Every trip she planned was perfect. She is on top of airline schedule changes if she books them….we prefer to have someone else... See more

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Rated 5 out of 5 stars
Verified

Everything was spot on, flights, and transfers, Elgallon dive resort and Asia divers- unbelievable, everyone was so nice and helpful. 10 stars

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Rated 5 out of 5 stars
Verified

Kim Mackey has always been great in helping us plan our dive vacations. She has good suggestions about flights, dive companies and accomodations

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Rated 5 out of 5 stars
Verified

Kim was fantastic, she was always prompt answering my emails or phone calls and was very eager to help with last minute changes

Company replied

Rated 5 out of 5 stars

I was a bit hesitant at first, but this company proved to be trustworthy and professional. Website was easy to navigate, and the checkout process was seamless. I'll be returning for future without hes... See more

Company replied

Rated 5 out of 5 stars
Verified

We book our dive trip to the Philippines through Caradonna and it went perfectly. Kim helped with every detail so there were no surprises. We plan to book or next adventure with them.

Company replied

Rated 5 out of 5 stars
Verified

I recently had an outstanding experience booking my dive vacation to Curaçao through Kim at Caradonna Adventures. As an avid diver, I was looking for a specialized travel agency that could cater... See more

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Rated 5 out of 5 stars

The staff is truly wonderfull! If i were to share my experience with others, i`d simply say, you absolutely should visit

Company replied

Rated 5 out of 5 stars
Verified

Dominica. Beautiful hotel and countryside. Everything was planned out perfectly and the scuba, snorkeling and hiking were great.

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Rated 5 out of 5 stars
Verified

Super helpful. Found us the right resort, at the right time, and in our budget! Ended up being one of our best vacations ever!

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Rated 5 out of 5 stars
Verified

Excellent lodging and diving recommendations! Quick service when we needed to adjust our travel dates.

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Rated 5 out of 5 stars
Verified

Kim is the BEST!!!! Very quick to responded to any and all of my questions and concerns. Very Detailed and thorough with all travel doucuments.

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Rated 5 out of 5 stars
Verified

Calley R was great! Excellent trip and Calley went above and beyond when we had a few minor problems.

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Rated 5 out of 5 stars
Verified

Trip to Curacao was great. Was very happy with Lion’s Dive Resort and Ocean Encounters Dive shop.

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Rated 5 out of 5 stars
Verified

Timely communication with clear instructions. April was responsive to all my questions and made sure I was prepared for my trip with all the necessary paperwork.

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Rated 5 out of 5 stars
Verified

Thanks so much for rescheduling my airport transfers after I was 1 day late arriving due to the unusual southern snowstorm.

Company replied

Rated 5 out of 5 stars
Verified

Excellent service and recommendation: Quick communication about possible dive trip destinations with explicit details and pricing about each trip. My agent was able to recommend a renovated Deluxe r... See more

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Rated 5 out of 5 stars
Verified

I’ve been booking with Kim at Caradonna for years. The service is exceptional!

Company replied

Rated 5 out of 5 stars

THE DIVING AND WELLNESS VACATION WAS VERY FANTASTIC, THEY HAVE THE BEST CUSTOMER CARE.

Company replied

Rated 5 out of 5 stars

It was great to work with Kim. She was very helpful, quick, and knowledgeable!

Rated 5 out of 5 stars

My experience with Caradonna Adventures was amazing. The tours were well-organized, the guides were knowledgeable and friendly, and every detail was handled smoothly. It made for a memorable and stres... See more

Rated 5 out of 5 stars

Another flawless experience thanks to Kim Mackey and Caradonna! We've booked with them multiple times and the results are always spot-on—no travel glitches, no entry issues, just complete and well-org... See more

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Company details

  1. #9 of 197 best companies in Travel Agency
  2. #1 of 9 best companies in Adventure Sports
  3. #1 of 3 best companies in SCUBA Tour Agency
  4. #3 of 38 best companies in Travel Aggregator

Written by the company

Caradonna Adventures is North America's leading dive travel agency, and a premier provider of scuba diving vacations, snorkeling vacations, spa and wellness packages and adventure packages Worldwide. We are a full-service agency providing expert assistance with all aspects of travel planning and travel services, including flights, land transportation, hotels, car rentals and more. Caradonna has been voted the # 1 Dive Travel Agency for three years in a row.


Contact info

5.0

Excellent

TrustScore 5 out of 5

404 reviews

5-star
4-star
3-star
2-star
1-star


Rated 5 out of 5 stars
Verified

Kim at Caradonna

Kim at Caradonna helped us plan a great trip to Fiji! We had some specific requirements because we were diving with my best friends father and he had some limitations. Kim still gave us several options and told us pros and cons for each option. We chose Sau Bay Resort and they did an amazing job taking care of us all week plus the diving was stunning!!

October 23, 2025
Rated 5 out of 5 stars

Another flawless experience thanks to…

Another flawless experience thanks to Kim Mackey and Caradonna! We've booked with them multiple times and the results are always spot-on—no travel glitches, no entry issues, just complete and well-organized trip information.

September 8, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Excellent service and support

Caradonna provided an excellent and timely service. Very professional, flexible and responsive. They also notified me of every potential issue like immunization status at the point of entry. It was the second time I used Caradonna Adventures for booking diving resorts in Belize and Honduras and I will sure use it again in the future. Specifically, I have to mention Kim Makey, who helped me with my travel arrangement.

October 22, 2025
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Reply from Caradonna Adventures

I am glad everything worked out well!!!

Rated 5 out of 5 stars
Verified

Super helpful

Super helpful. Found us the right resort, at the right time, and in our budget! Ended up being one of our best vacations ever!

September 22, 2025
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Reply from Caradonna Adventures

Great, we love to hear that!!!

Rated 5 out of 5 stars

Kim Mackey with Caradonna Adventures

Kim Mackey with Caradonna Adventures is the best of the best. She truly knows Dive/ Adventure travel and all the details that come with traveling abroad. Kim is invested and communicates well- nothing gets missed. She makes planning a vacation very simple and pleasant! She has been, and will always be, my go-to for all things adventure travel.

September 6, 2025
Unprompted review
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Reply from Caradonna Adventures

Thank you, what great comments, Kim is so well traveled and plans just like you said.. Where to next ?

Rated 5 out of 5 stars
Verified

DIY, no more! Thanks, Kim!

Kim Mackey with Caradonna made planning this dive trip a breeze. I'm usually a DIY'er with planning, but no more! She kept things organized, communicated well, got us a great deal and was always super friendly (even when I gave her incorrect TSA precheck #s). All details were accounted for, and we felt confident things would go smoothly. It was a perfect week in Bonaire! Thank you, Kim!

September 19, 2025
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Reply from Caradonna Adventures

Great, we are glad you have your time back, let Kim handle it, you relax, just like you said... thank you!!

Rated 5 out of 5 stars
Verified

Trip to Curacao was great.

Trip to Curacao was great.
Was very happy with Lion’s Dive Resort and Ocean Encounters Dive shop.

July 21, 2025
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Reply from Caradonna Adventures

Great Resort and Dive Shop, we are glad you liked Curacao

Rated 5 out of 5 stars
Verified

Great recommendation and communication

Excellent service and recommendation:
Quick communication about possible dive trip destinations with explicit details and pricing about each trip. My agent was able to recommend a renovated Deluxe room with ocean view that exceeded our expectations.

July 5, 2025
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Reply from Caradonna Adventures

Great, we are glad your trip went well

Rated 5 out of 5 stars
Verified

Trip to Bonaire - Kim with Caradonna Adventures

Kim was absolutely fantastic as our travel agent! She took care of every detail — from flights and accommodations to our rental car and dive excursions — making the entire process smooth and stress-free. She even arranged for our boys to get scuba certified at the resort next door, which was a huge bonus!

Kim provided all the paperwork in a clear and organized way, so we had everything we needed for our family of four to travel confidently to Bonaire. It truly couldn’t have been easier.

My parents recommended Kim to us, and they were absolutely right — we were not disappointed! We’ll definitely be calling her again for all our future dive adventures.

Thanks, Kim, for helping make our trip to Bonaire seamless, unforgettable, and totally epic!

July 13, 2025
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Reply from Caradonna Adventures

Nice, Kim does a great job, well traveled and plans fantastic holidays for sure!!! Thank you for the comments

Rated 5 out of 5 stars

I was a bit hesitant at first

I was a bit hesitant at first, but this company proved to be trustworthy and professional. Website was easy to navigate, and the checkout process was seamless. I'll be returning for future without hesitation.

July 10, 2025
Unprompted review
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Reply from Caradonna Adventures

Thank you, we are celebrating 40 years in business this year

Rated 5 out of 5 stars
Verified

Kim Mackey is the Best!!

Kim, my agent with Caradonna is fantastic! She never hesitates to provide information no matter how many times i change my mind. She is patient and always looks for the best interest of me and my fellow travelers. Kim is very knowledgeable of each location i ask to visit and gives me the best choices that work for me. Thank you Kim! You have made a lot of our travelers so happy!

June 23, 2025
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Reply from Caradonna Adventures

Thank you for just a great review on Kim!!

Rated 5 out of 5 stars
Verified

Caradonna is a solid, trusted company with great people

Kim has set up many trips for us and we trusted her input on this one. Her advice and insight proved invaluable again. She is quick to respond to email questions and follows up to ensure the trip goes / went well.

June 20, 2025
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Reply from Caradonna Adventures

Thank you very much, Kim does a great job!!

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