Choice Home Warranty Reviews 53,957

Been a client for almost a decade-This was the very first time the experience was less painful than usual. Took a total of 3 visits - with 3 separate service charges of $75 each - but they finally s... See more

My online experience was not good. However my call to customer services was handled guickly. Once schedule was set, every contact with repair company went extremely smoothly. Repair work was done qu... See more

The process to put in a claim with Choice Home Warranty was very easy. Just have to know your contract or policy number and file a claim. Be very specific about appliance that is giving you a proble... See more

I had a home warranty through American Hone Shield for years before a nightmare experience (my home AC unit went out and had to be replaced. The cash offer was a whopping $150. Incredulous!) I switc... See more

No follow through I had 2 claims several months ago and you never found anyone to handle problems. I curryhave 2 claims and Electrician come and both microwave and refrigerator are no good. Either lig... See more

I received an email to inform me of an appointment time with a company and the option to contact them to change the date and time if needed. Jesus contacted me via phone the day before for final conf... See more

Our repair persons name was Hailey she arrived on time was extremely helpful and friendly. She explained what needed to be done for our outdoor electrical problem in terms you could understand. We ar... See more

Michael from Valley Plumbing was wonderful. He did a fantastic job of explaining the problem and then some. Went well beyond what he needed to explain as a repair person. But he wanting to make sure I... See more

Technician was prompt and got the issue resolved in specified time. The only complaint, from initial service call and parts ordered, the service not scheduled for almost a month. All parts came in b... See more

The claims process went well although the plumber was not able to repair a leaking drain line below our sink. He did try, but the leak was not in an obvious place. The entire kitchen cabinets were re... See more

The gentleman came when he said he would. He was very polite, a great big guy but not intimidating. He got right down to business, did what needed to be done, ordered parts told me when he'd be back... See more

I had failure of heating system. Technician visited within a reasonable time and located the fault and faulty part quickly. He didn't have the exact replacement part but used one with close enough rat... See more

My first experience with filing a claim online was very simple and had a technician call within the first couple hours. The problem was investigated and it was approved for repair by CHW. My repair wa... See more

Fred, the technician, showed up and took care of the problem. However, during my previous issue with the water heater, Home Choice did not take any action and didn’t even bother to contact me. I ended... See more

Amazing super amazing is this choice home warranty service it is. I will definitely surely recommend this company. They really have coverage my warranty. Two thumbs up for choice home warranty service... See more

In the 2 or 3 years we've been with Choice Home Warranty, we have had nothing less than excellent service regarding our requests for different claims we have made. We are kept well informed as to wha... See more

This company allows me to file a claim on-line and get a response, even on a holiday. However, if the issue requires a replacement, you do not get replacement value, only current value. So instead o... See more

Very disappointed that you didn’t cover anything on my cracked flat top stove. Said it wasn’t normal wear, but one of the burners doesn’t work, since the crack runs thru it.

Choice Homes Warranty is a very professional company, and all their technicians are very professional. I referred the choice to all my family and friends; some of my family and friends are impressed w... See more

I prefer to speak to a real human instead of a computer when I was making a claim. I called back and talked to a human named Chris. He was very professional and clearly answered my questions and offe... See more

I have had no issues with choice warranty at all. I did have issues with my washing machine that resulted in five different technicians trying to resolve. However, that was not choice issue, but co... See more

I has an emergency with my heating system on Thanksgiving morning. We had no heat 11/27/2025. Placed a call and was told it would ne between 24 and 48 hours for someone to get in touch with us. I... See more

As a new homeowner I contacted Choice to set up a rekey. The online claims process was quick & easy. My appointment was scheduled within a few hours and the contractor was efficient & knowledgeable ab... See more

I found it really difficult to get the person to understand my needs. They also wanted a credit card number from me before they would do anything. I didn't want to do that as I like to pay when the jo... See more

I liked the person i delt with But i think the Co. should check its policy RE: Reimbursement, You could not provide the service you promised, and asked if i would get my own, I did and i had the wo... See more

Choice Warranty is very helpful. The Vendors they have sent to fix various problems have been very helpful and accommodating. I will continue to use their business in the future.

The online scheduling experience was straightforward, easy. The technician arrived on time, kept me informed about his schedule, and was very helpful and efficient. Required a part that had to be orde... See more

The plumber got my kitchen drain unblocked. He was a young man, very polite and efficient. My only complaint was that I had to pay by phone to his company. I have always paid by check previou... See more

The service technician was great (Brad) but getting a Lowe’s gift card for a fraction of the cost of a replacement electric convection self cleaning wall oven is an unacceptable solution. It doesn’t... See more

I have an open claim on my heating system. They did send technician out right away, who says it cannot be repaired. I have not heard anything else yet from Choice, but hope to very soon. We are elderl... See more

The response to my claim request was fast. The plumber appeared knowledgeable, he explained the issue, he showed me videos supporting his diagnosis, then completed the task.

Anytime I need something needs repairing the respose itine of getting a technician to check it out is very quick. Then when they show up to my house they are usually friendly and efficient.

my claim was processed quickly and I had a very efficient and capable technician. Fix my refrigerator. I’m very pleased this time with how things went

The plumber came within a week, ordered the part needed for our dishwasher and installed it the following week. His communication was timely and he arrived both times at the designated time.

My heat was out i filed a claim online CHW had my appointment scheduled within an hour. The technician came to my home during the appointment window and repaired my unit!!

Oh my! I absolutely love to brag about the wonderful technician who came to my rescue! First of all , he was very friendly and easy to talk to! He came in and went right to work, he and his assista... See more

We were scheduled quickly, and our electrician came out on time and fixed our issue immediately! Easiest service we have ever used!

Within an hour of filing my claim online I received a call from the tech named Wilson. He was in the area and could come by and look at my stove. He arrived soon, found the problem and fixed it. It wa... See more

He was efficient and professional. He called before he arrived. He was dressed professional and he was knowledgeable of the problem, and he had the correct unit, and the tools to do a quick and qualit... See more

My heater went out on the coldest day this year. Choice sent a very good technician over I didn’t do anything everything was fixed properly and quickly. No Kastle at all… Great job

Technician was very nice and respectful, although he was unable to find what causes unit now to come on because unit was working properly when he arrived.

I needed an electrician and I’m still waiting to hear from them. Hopefully I will get an electrician in the next 24 hours because it’s a very

So far it really was a great experience using this company for my home!

The tech that came to my home was very professional, on time and ordered my parts that my refrigerator before he left. He said the parts would be delivered within 2 weeks. Then I am to call to have an... See more

Technician was earlier than expected, examined the dryer, ran a few tests and was finished. He reported the trouble now we are waiting for a decision to move forward to fix or replace.

They showed up fixed the garbage disposal without any hassle. I always half expect someone to say sorry but this wont be covered because of whatever.....but no problem. He quickly identified the probl... See more

We had a 25 year old furnace that needed replacing so I went through the very simple process of submitting the claim online. The next day I got a call from a contractor to come out and look at the sys... See more

We had a very positive experience with Anthony. He called to let us know when he would arrive on the repeat service call. He was here yesterday and replaced the element and the thermostat on our water... See more

Replacing my 13 year old dishwasher was the best decision, the $ voucher covers half the cost. Repairing the stove/oven may not be the best decision?