US BUYERS: I live in Florida and had a great buying experience with terrific communication, good value, Shipping was fast (US Customs/Trump Tar riff held it up a few days, no big deal). My watch arri... See more
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Review summary
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Company details
- #14 of 44 best companies in Watch Store
- #43 of 425 best companies in Clothing Store
Written by the company
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 295,320 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
Contact info
Haid-und-Neu-Str. 18, 76131, Karlsruhe
- +49 721 96693-900
- www.chrono24.com
Replied to 30% of negative reviews
Typically replies within 1 week
I felt safe throughput the transaction…
I felt safe throughput the transaction woth the escrow service etc
The buyers i interacted with
The buyers i interacted with, most of the time were interesting and communicative people which allowed me to deal with them with pleasure for them and for me, few of them did not wrote anything to me which i respect, but, it would be better to discuss which post company i better use, but that is okay, i respect the fact that some people just want to buy the watch and that's it
Corona 24 is a breeze to use for…
Corona 24 is a breeze to use for finding what you need! It’s especially helpful when you want to narrow down your search to the exact models and specs you’re interested in. Plus, the site is well-built and easy to navigate.
Smooth transactions
The Chrono24 system for purchasing watches works great. I have used their services twice now and all was flawless. I plan on using them again soon.
The selection of watches on the site is staggering. I'm just starting to appreciate the work that has gone into this online site. I learn more every day about all the tools available to help me find the watch I'm looking for.
Excellent service.
Great service. Amazing price.
Bought a Tissot Chemin des tourelles last month. Great overall experience.
My key highlights are:
# Availability of Escrow payment method.
# Verified sellers and multiple other badges to check on seller’s profile.
# Great collection and amazing prices.
Tips for the potential buyer:
# Use “Includes buyer protection” filter to search for products from verified seller & escrow payment methods.
# You can’t change the payment currency while paying. Use local sites like (.jp, .de etc.) if u prefer to pay in seller’s currency
Useful and accurate notifications
Useful and accurate notifications
Chrono sends you appropriate info via email to follow your order closely
A Great Experience
A Great Experience
This was my first time to purchase, and everything went a smoothly as anyone could expect. The seller did everything as promised, and the watch was as described.
ECI Jewelers maintained good…
ECI Jewelers maintained good communication throughout the entire process and their customer service was impeccable.
I was able to find the watch I wanted…
I was able to find the watch I wanted easily on the web-site. Watch is unworn and has all the box and papers which is exactly what I am looking for
gooooooood
Chrono 24 is a joke!
I do not know how Chrono 24 has a business or any customers. The whole process took over a week and was dreadful. Once my offer was accepted, i needed to change my delivery address and they then cancelled my offer altogether. They say that's how thier system is set up! I then made the same offer that had been accepted and it came back stating it was (again) accepted, but it stated a higher price. It them took multiple calls to Hong Kong and Germany to fix the issue. While both staff were very nice and helpful, they were unable to sort out the problem without me spending a huge number of hours trying to fix the issue myself. The system needs a major overhaul. Until that happens, I will not be using them again.
US or international buyers-NO PROBLEM
US or international buyers-NO PROBLEM. I had questions before buying and Gallery of Dreams was responsive quickly with detailed replay. GREAT communication. The buying process went smoothly. My watch was promptly shipped and arrived after a short hold-up by US customs, which is normal. The packaging was OVER THE TOP! I should have taken a video of the unboxing for You Tube! The boxing not only protected my watch extremely well, the boxing was elegant and sophisticated and BEAUTIFUL. Of course Gallery of Dreams posted a very accurate description with plenty of accurate pictures. The delivery service handed me the package personally. I shopped a lot of places looking for a watch and I believe I got good value for my money on this transaction It is a very beautiful watch.
KennyFlorida
Very Happy Customer— 4 Watch Purchaser
I have now purchased 4 beautiful watches from Chrono24. Fast, efficient and by far best price offered of any after market broker and each time the watch has been in even better condition than expected!
They make navigating the watch buying…
They make navigating the watch buying experience easy and hassle free.
Another great experiance
This is just a great place to find what you are looking for. Watches for watch people, safe and secure transactions as well using the escrow system.
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