Crutchfield Reviews 21,666

Simply put. Sales reps to technical support is awesome. Real people giving really good, knowledgeable information. No recordings, and no AI voice on a never ending loop. I spent hours on the line... See more

Crutchfield helped in my selection of the correct wall tv mount and delivery of product was next day, with a Black Friday discount too. No more Amazon or Best Buy for me. Crutchfield offers the in... See more

Website makes it easy to buy for a specific car. Prices are great in this age of inflation. Great guides for install. It's been 45 years since I put an under dash cassette player in my Chevy Vega, but... See more

Fast shipping. Delivered as promised. Bought scratch and dent and looks as if amp was perhaps screwed down (very small scratches on mounting feet), but otherwise all literature and accessories appeare... See more

Crutchfield generally has great sales people, prices and tech support. However, I recently bought a speaker stand thatcwas terrible and so returned it. In this instance the advisor would best have bee... See more

I've ordered from Crutchfield a couple of times, and my experience has been mostly fine. The product selection is good, and the descriptions are detailed enough to make an informed choice. Shipping wa... See more

The chatroom was incredibly helpful. Ivy helped me to decide exactly what speakers I needed and sent me a cart that included the speakers, brackets, and necessary adaptors. When i talked about poten... See more

Very quick fulfillment of my order and shipped in secure packaging to insure safe, damage free delivery. Crutchfield web site is top notch allowing full item information and a means to compare produ... See more

Quick acting review for price drop; disappointed with chat asking for credit ( I missed the 60 day window by a few days) but to Crutchfield's credit they made it good. Supervisor stepped in and call... See more

Outstanding!! I bought a new heads up unit for my 2013 Tacoma about 3 years ago and it's still going strong!! It's survived +40°C weather in California and oregeon and the -30°C winters of the Rockies... See more

I have purchased from Crutchfield for several years now and have always been extremely satisfied with how fast the items ship and their excellent return policy. I am very satisfied with my most recent... See more

I bought a Sony AXV-AX5000 for my 99 Corvette about 4 or 5 years ago. Tech support was great then. Today I had a problem getting it to work again (my fault). Called Crutchfield Tech support hoping the... See more

Website made it very easy to find exactly what I was wanting for my specific vehicle. The provided installation instructions (along with speaker brackets and wiring harness) were a nice benefit as th... See more

We paid one price and received new speakers, mounting bracket and connection cord which fit perfectly to our car. So, no wire stripping or soldering.

I needed to replace an almost 35 year old stereo system. I had a couple of questions about interconnects which were easily answered by Obi. He took my order over the phone and said that they should be... See more

When I began my search for a new 2 channel stereo, I was determined to get an integrated amp. Crutchfield’s web site filters makes it easy to zero in on what you’re looking for. I chose the item that... See more

GREAT EXPERIENCE! I bought a pioneer radio from Crutchfield and it came in quick with no damage. When I tried installing it, I was surprised on how many videos they had walking me through the proces... See more

I needed a DVD/CD player, but was not sure if I needed a Blu Ray player. The advisor helped with clear information and did not try to 'upsell' me. I have had a great experience in the past when I... See more

I purchased audio speakers on two separate occasions. Both my orders were sent with no shipping cost. I was notified of delivery every step of the way. They were delivered on the exact day as advertis... See more

They were great in helping me find a new component for my home stereo. When I had what I thought was an installation problem, service reps walked me through the issues (which turned to be unrelated... See more

Crutchfield customer service is second to none. You can call and talk to an actual person without going through hoops and not having to wait on hold for an hour. I could not get my steering wheel cont... See more

Very easy to use web site, had what I was looking for with a good price and very fast shipping, Crutchfield is awesome 👍

Direct fit! Free and simple harness adapter. It's much easier than it used to be. Im very excited to have a new stereo in my old Tacoma.

Very good product overviews and specifications and the consumer product reviews were helpful. I also really liked the compare speaker feature - super helpful to understand the different styles of sp... See more

Ordering O.L. simple,easy,painless. All of the information you needed for the product and any installation parts were easy understand and order without feeling overwhelmed. Everything was explained ve... See more

talked with Chad about the scope of my project, he was able to quickly suggest the best products for my space. he could have suggested more expensive items but, kept it to a reasonable budget with th... See more

Crutchfield makes it quick and easy to accurately identify the right equipment for your vehicle, and there are always plenty of choices over a wide price range. Their vehicle-specific instructions a... See more

Great selection of audio and video gear. I've shopped Crutchfield for many years and have found them to be knowledgeable, friendly, sensitive to the clients' needs and budgets, and easy to work with.... See more

I have bought several car stereos from Crutchfield over the years and it has always been a great experience. The most recent car stereo I purchased didn't work out, but it wasn't for a lack of effort... See more

I purchased a subwoofer through Crutchfield and it arrived Friday evening but it was defective. Within 10 minutes a new one was on the way with overnight shipping for Saturday delivery. Crutchfield ha... See more

I've been using Crutchfield since 1989. The selection along with the prices are second to none. The biggest selling point for me is the customer service. The reps go out of their way to help resolve a... See more

I would give 5 stars but the shipping company Fed Ex is duma and stupid they do not no how to delivery packages and are unwilling to follow their own online protocol and the customers requests for del... See more

First time using them and this is a Great company. I truly love the setup and how easy it is to navigate and use there website. I ordered some door speakers they came in about two days after, also cam... See more

This was my 1st purchase but after the awesome experience and fast shipping. I’m a customer for life, I will be returning to purchase the rest of speakers, subwoofers and amplifiers for the system I a... See more

The speakers sound awesome! The only problem I had was that the speaker brackets did not come with the proper size screws for mounting the door speakers: #10x3/4”.

Made this trustpilot account just to leave this review. I order everything off crutchfield for the fact that they literally are the best company I’ve ever dealt with in every aspect. I’ve installed a... See more

Over the years I have Crutchfield's lifetime technical support to be a lifesaver, Never more so than today. I bought an expensive AVR from them 13 years ago. I disconnected it 5 years ago, today I dec... See more

Crutchfield has had everything I needed for my installs. They have competitive prices and great installation guides and videos. When I had a question their techs were very quick to reply. Will be my g... See more

Found exactly what I needed at a great price plus really fast shipping to Hawaii high quality products highly recommended buying here

First time customer. Very smooth process in ordering and on time delivery. I appreciate Crutchfield’s extra care for double boxing and offering setup support if needed.

Reliable information. Great prices. Top notch customer service. Fast shipping to rival competitors. For important electronics I prefer to come here.

Great interaction with Knowledgeable advisor who listened fully and asked appropriate questions to understand my situation. Then, offered products that would best serve me. Delivery was prompt and... See more

Recommendation per vehicle type made it easy to shop. Products arrived with detailed instructions and the speakers made a massive improvement in sound quality.

Always great advice plus can’t beat prices make them my favorite source of audio, visual and tech.

I recently purchased a full audio upgrade from Crutchfield for my daughter’s 2006 Jeep Wrangler, including a Sony XAV-AX3200 head unit with Apple CarPlay, a Boyo backup camera, and a full set of... See more

It was very straight foward and an easy install I recommend crutchfield for all sound system enthusiasts

Easy to buy on line orders excellent sounding speakers

Easy to order from website. Fast delivery! No problems!

My experience with Crutchfield was excellent. The products arrived on time, the setup guides were clear, and their customer support was very helpful. It's a trustworthy site for audio and electronics... See more

Sales was excellent. The Tech department was the best ever walking me through every step of the way. I called the tech member a genius!