I had to go in person because my mobile deposit did not clear and was rejected as the check was made out to my other name. I had no trouble depositing other checks made out this way but this time it w... See more
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Review summary
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Based on these reviews
Company details
- #4 of 8 best companies in Credit Union
- #4 of 30 best companies in Bank
- #89 of 184 best companies in Financial Consultant
- #38 of 110 best companies in Financial Institution
Information provided by various external sources
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Contact info
United States
- www.cunj.com
Replied to 83% of negative reviews
Typically replies within 1 week
Changes made recently were explained…
Changes made recently were explained and not made complicated and I find that to be a step needed to not make me look stupid.
Thanks to the employees
Ascending talent
Great attention to detail and the ability to articulate the benefits CUNJ has available to investors. Sandra Girgis is an absolute ambassador for CUNJ with rare blend of competency and compassion 💯
I was impressed by the staff's…
I was impressed by the staff's professionalism and excellent service, which fully compensated for any waiting time. The member appreciation event with food was a delightful addition to the already positive experience.
People-centric Service
My experience with getting a loan from CUNJ was smooth and seamless. Chris went above and beyond to explain the advantages of one product over another and made the entire process easy. A++
My agent was very nice and informative.
Easiest process ever
Easiest process ever. I also appreciate how quick the money was available in my account.
Help with a financial emergency…
I had an emergency with my dog which cost me my rent check. I was able to get the money in one day and my rent check went through. CU is there working hard for the customer.
The Credit Union of New Jersey definitely provides you with the best in care, and competitive pricing.
Well, I hadn't purchased a vehicle in about 20 years, so clearly much has changed in this time period. Your staff, in particular, Mr. Mcgill Pierre, was outstanding, in guiding me in the right direction. He made the process simple for me. 👍
The employees are so kind so gentle so…
The employees are so kind so gentle so care about everyone for me I always had good experience with CUNJ because I like humble person
Real people who want to help
They were extremely friendly and supportive. The workers did their best to make me feel at ease while keeping me informed and assisting properly. Especially impressive is I didn't have to talk to a machine or AI.
Members treated like family now that’s good credit.
Everyone did an amazing job assisting me with my account, and the technical issue I had was resolved. The customer service is also amazing. I love Credit Union of New Jersey I’m a member there because my mother was a member for years she just recently passed away on August 1, 2025, and it’s because of her that I was able to get an account and I’m glad. I’ll always be with Credit Union of New Jersey.
Excellent customer service your…
Excellent customer service your employees Mcghill Pierre from out of hamilton NJ office and Reagan out of Ewing office was Great help and had the best customer service. No complaints. Everything got done in a timely manner
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