I had to go in person because my mobile deposit did not clear and was rejected as the check was made out to my other name. I had no trouble depositing other checks made out this way but this time it w... See more
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Review summary
Based on reviews, created with AI
Based on these reviews
Company details
- #4 of 8 best companies in Credit Union
- #4 of 30 best companies in Bank
- #89 of 184 best companies in Financial Consultant
- #38 of 110 best companies in Financial Institution
Information provided by various external sources
Credit Union of New Jersey is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to it's members for over 75 years.
Contact info
United States
- www.cunj.com
Replied to 83% of negative reviews
Typically replies within 1 week
I had the best experience working with…
I had the best experience working with CUNJ! They made the process so smooth and explained everything upfront to me. I would definitely recommend CUNJ for any of your banking/loan needs!
I did come recently to the credit union…
I did come recently to the credit union and I withdrew some money. It turns out that the cashier gave me so good information about a new offering- the money market account. I think that it's good to offer new investment tools.
Loan payment
;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;credit Union of New Jersey helped me to process a date for my loan payment to be taken out automatically so my loan payment was NOT marked late.
Thankyou CU-New Jersey /Hamilton Office
CUNJ was always helpful
CUNJ was always helpful through the loan process. Great support whenever we had questions.
May use AI-assist with repliesRead more
everything went wrong
everything went wrong. nobody has a clue in customer service, if i call three times i get three different answeres. I am not allowed to pay more than twice the monthly amount online, and it is incredibly difficult giving you guys money that i owe. brutal, which is why i just said easier to pay it off.

Reply from Credit Union of New Jersey
My experience was great
My experience was great! The process went smoothly and the customer service representative was very helpful. I've never had a bad experience with CUNJ.
The bank teller helped me very…and
The bank teller helped me very important and polite and gave the information I needed to sign and learn about the credit union bank and how I can get approved if my credit is good enough and mentioned how can I save money and earn interest and the bank fees and ,
I was in the market for a new car and…
I was in the market for a new car and CUNJ once again made this a seamless and easy process.
My rate was great too!
Thank you CUNJ
Great experience.simple process
Great experience.simple process ; thumbs up
Process was very simple and clear and…
Process was very simple and clear and done smoothly.
Helpful
I needed some face to face help and the assistant was more than happy to help. Also their products are top rated.
A young woman (don't know her name)…
A young woman (don't know her name) came out to greet me right away. She walked me through the automated on line teller. He(Jayden) was extremely helpful along with the woman who greeted me. They both were kind and patient while assisting me.
A positive experience!
I had a good experience applying for my loan. And the Credit Union of New Jersey staff members were very professional and knowledgeable. 😊
A great mobile app
Representative Anthony is a wealth of information. I wish everyone would get a chance to speak with him because he made it all easy. He is the reason the CUNJ received the 5 stars,,
Great Customer Srv
Good products, telling what’s available and best for our lifestyle good customer srv especially being kind/patient, courteous respectful
A great mobile app solution to all…
A great mobile app solution to all problems
Reagan at the loan department has been…
Reagan at the loan department has been so helpful. She is knowledgeable and takes the time to explain things. So far she has made the process easy.
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