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DriveTime Car Sales Reviews 27,076

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their welcoming attitude, knowledge, and professionalism. Many reviewers specifically mentioned individual staff members by name, highlighting their helpfulness and ability to make the car buying process smooth and stress-free. Consumers felt at ease and appreciated the no-pressure environment, with sales representatives focused on meeting their needs and budget. People also appreciated the overall service provided by the company, describing it as easy, fast, and efficient. The user experience was frequently mentioned as positive, with reviewers noting the straightforward financing process. While opinions on the product itself varied, the positive experiences with staff, customer service, and user experience appear to have created a generally favorable impression.

Based on these reviews

Rated 5 out of 5 stars

We had an excellent experience shopping for a car with our great Friend Kolt Flemmings. He was extremely helpful. We test drove multiple cars and he never seemed anything but helpful and willing to he... See more

Rated 5 out of 5 stars
Invited

This was my first time dealing with Drive time and it was a pleasure to be served by a well respectful person such as Charles he explain everything to me clearly and I did understand everyone at Drive... See more

Company replied

Rated 5 out of 5 stars

Mia Burrell was very professional and very friendly. She provided us very good service making sure that we were pleased and comfortable. Mia made eye contact during our entire conversation explaining... See more

Rated 5 out of 5 stars

The sales manager Kyle was absolutely amazing!! He was very much invested in getting me the best deal possible as quickly and easily as he could, and wow, do he deliver. Never a bad experience at this... See more

Company replied

Rated 5 out of 5 stars
Invited

I did a brief search of some available Drive Time vehicles online, found one local i was interested in, submitted my information on the site to get a quick approval, and within 10 minutes I received a... See more

Rated 5 out of 5 stars

Anna was amazing answered all my questions very helpful got me approved and done faster then any other dealership I’ve been too also nice and friendly

Rated 5 out of 5 stars

Monique made this car buying experiance so easy and seamless. She was very kind and patient. She made sure i knew exactly what i was buying and i was comfortable. I would recomended everyone come see... See more

Company replied

Rated 5 out of 5 stars
Invited

Tierre was a great help in navigating the purchasing experience at DriveTime. He was knowledgable and walked me through each step, explaining things I should pay attention to. I will be back again in... See more

Company replied

Rated 5 out of 5 stars

This location is amazing from the start to finish, the manager was outstanding showing me lot's of beautiful car's that I could take home with 0 down and decent monthly payments! My salesman Andre L.... See more

Rated 5 out of 5 stars

Evan Morgan is very helpful. He made my day, and my experience with Drivetime so wonderful. I would definitely share my experience with family and friends. Keep up the great job!

Rated 5 out of 5 stars
Redirected

This was my first time at the facility and I was slightly apprehensive. Stanley was present and walked me through, step-by-step with the entire process. He answered any question I had and made sure th... See more

Rated 5 out of 5 stars
Invited

I went in to DriveTime skeptical about the terms I received online. Jamil was excellent. He answered all my questions and was not pushy at all. He made the buying process very easy.

Rated 5 out of 5 stars

Thank you so much Jose Reyes there customer service was excellent and he got me approved for a car I’m so excited and again thank you so much

Rated 5 out of 5 stars
Invited

Worked with Tyler at the west Columbus location. He was great. Couldn’t ask for a better car buying experience. Thank you Tyler and DriveTime for making my dream come true.

Company replied

Rated 5 out of 5 stars

drive time this was the most best experience i have had. i could'nt believe it done in 2 hours never happen at a car dealer. so think twice when you are buying a used car go to drive time for the be... See more

Rated 5 out of 5 stars

Jorge was patient and very helpful and k knowledgeable. I would definitely be referring my friends and family m. Thank you Jorge!

Company replied

Rated 5 out of 5 stars

My experience with Drivetime was excellent. They were professional and extremely easy to work with.I would like to specifically point out Cedric and Cullen. Their knowledge allowed me to thoroughly u... See more

Company replied

Rated 5 out of 5 stars

Kyle was great help both times I’ve came in he made sure I was in the vehicle I wanted and the gm was helpful in showing me all about the drive care

Company replied

Rated 5 out of 5 stars

Very helpful and so fast. Answered all questions and made it a very pleasant experience. Looking forward to next purchase

Rated 4 out of 5 stars
Invited

Purchased a suv from the Oklahoma city location. Shortly after driving off the lot. The oil change required message is on the instrument screen. That night was cold and ice formed on the windshield. T... See more

Rated 5 out of 5 stars

Austin was great going over vehicle options until we found exactly what I was looking for. Very simple process. Thank you.

Company replied

Rated 5 out of 5 stars

Evan was a huge help very knowledgeable. Honestly best experience I have had at a dealership ever. Thank you Evan and Emily.

Rated 5 out of 5 stars

Timetra assisted us with the process . Very friendly and knowledgeable. I highly recommend buying vehicles from DriveTime . This would be our third vehicle that we got from them.

Rated 5 out of 5 stars

Larry Singer is a top notch salesman. His focus the entire time was to get me into the vehicle that fit my budget and best met my needs.

Company replied

Rated 5 out of 5 stars

The salesman he explained everything great and just overall made it a great experience for me

Rated 5 out of 5 stars

Shelby was easy to work with, Explained Every thoroughly and accurately made the process very easy

Rated 5 out of 5 stars

Shauna was the absolute best and the rest of the team !!! They made sure my needs was meet and was very professional I was able to walk out with keys in hand

Rated 5 out of 5 stars

Best ever 3rd time with him and will keep coming back Eric is the man makes things super easy and fast.

Rated 5 out of 5 stars

It was great easy to work with got me in a ride when others couldn’t!! Will definitely come back for my next purchase!!

Rated 5 out of 5 stars

Mason at Athens Drivetime was awesome!! My buying experience was awesome!! Highly recommend Drivetime Athens!! Be sure to ask for Mason!!

Rated 5 out of 5 stars

It was an awesome experience and thank u for taking the time to help us out thanks you

Company replied

Rated 5 out of 5 stars
Invited

Yonathan was exceptional. He worked with me after closing, didn't rush any decisions, made awesome recommendations. Explained everything thoroughly.

Company replied

Rated 5 out of 5 stars

I had Coper when I came in and he informed me on everything I needed to know. He was fast and upright, and very honest and helpful thank you!

Rated 5 out of 5 stars
Invited

When I came through the door I was greeted with smiles. Maggie was wonderful and I really hope she was the one who got the commission for my purchase. She made me feel at ease, and she was very prof... See more

Rated 5 out of 5 stars
Invited

At the very beginning i was skeptical as it felt like i was waiting forever. Once I finally made it to the desk everything was moving along nicely. I purchased an SUV with less-than-perfect credit, a... See more

Rated 5 out of 5 stars

We absolutely had a amazing experience I would definitely recommend Greg and Evan for top notch costume care!

Rated 5 out of 5 stars

Worked with Lorenzo Harris at drive time. It was a good experience, especially for me going through a lot of personal issues and helped with my financial situation.

Rated 5 out of 5 stars

Everything was very easy! Everyone was so helpful & very understanding. i rate the service 1000/10⭐️

Rated 5 out of 5 stars

My experience was so much easier the I expected! Everyone was so nice and made sure my needs were met! Definitely would recommend drive time!!!!

Rated 5 out of 5 stars
Invited

Listen if you are in need of a car and good hometown service! Go to DriveTime Columbus NE and ask for Sherri! That lady is awesome! My experience was top notch! I have zero complaints! She made the pr... See more

Rated 5 out of 5 stars
Invited

I liked the "No Pressure" attitude of Sam !!! I liked his " Upfront approach" Then "Bottom Line" He known his vehicles and even tried to " Upsale Me" I stayed in my Budget! Got want I wanted in l... See more

Company replied

Rated 4 out of 5 stars
Invited

It is a nice place to get a reliable car. This is our third vehicle from them. The things that could make the experience better is- 1) the application is able to be pulled up later without having to t... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Outstanding Dealership Experience I had an absolutely amazing experience at this dealership, and I have to give a special shoutout to Edgar Garcia. From the moment I walked in, Edg... See more

Rated 5 out of 5 stars
Invited

Buying a new car always gives me the jitters before I get there. From the time me and my husband got in the door until the time I closed the door to my new jeep I felt comfortable I felt at ease the p... See more

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Company details

  1. #2 of 5 best companies in Used Car Dealer
  2. #3 of 7 best companies in Auto Market
  3. #9 of 13 best companies in Car Dealer
  4. #14 of 20 best companies in Car Finance and Loan Company

About DriveTime Car Sales

Written by the company

Finding your next car shouldn't be complicated. DriveTime makes it simple with a seamless experience that starts online and continues at our dealerships. Get approved online in as little as 30 seconds and then shop with your personalized terms on every car — all without impacting your credit.

Shop confidently knowing that you have both digital convenience and local support. Our 145+ dealerships nationwide maintain a consistent approach, where our team of experts pick up where you left off in the car-buying journey and help you find the right car that fits your needs. Drive home with peace of mind knowing that each purchase includes a 5-day return policy, 30-day/1,500-mile limited warranty, and an AutoCheck vehicle history report. DriveTime aims to transform the used car buying process into a more straightforward experience focused on transparency and putting our customers first.

Shop with confidence

Written by the company

Join the millions of approved DriveTime customers and discover how easy car buying can be. With personalized terms on every car and a 99% approval rate, you can shop thousands of cars online and find the one that's right for you.

Contact info

Promotion box for DriveTime Car Sales

Discover DriveTime

Shop every car with your personalized terms!


4.5

Excellent

TrustScore 4.5 out of 5

27K reviews

5-star
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1-star

Replied to 98% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

Joseph did a great job taking care of…

Joseph did a great job taking care of me, answering all my questions, and helping me out through the whole car buying process. He was friendly and professional. He made things easy and smooth and had me in and out pretty quick.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Great Experience

We really appreciated getting to work with Demond each time we came in. He was professional and presented us with all of our options and really found a way to make our needs match our budget. Sorting out all the payment options and getting signed up for protection was easy. We got a car we really love and are happy with the overall process.

December 5, 2025
Rated 5 out of 5 stars
Invited

Great customer service

We got the pleasure of working with Nate. Nate was amazing. Made us feel welcomed. Honestly if he didnt tell us he was new and training, we would not have known.

December 6, 2025
DriveTime Car Sales logo

Reply from DriveTime Car Sales

Hello Heather Petty, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 5 out of 5 stars
Invited

Top Notch service! Kristen went above and beyond!

I recently purchased a car from the Allentown dealership and had a fantastic experience thanks to Kristen, my sales representative. She truly went above and beyond, staying two extra hours after closing, on a Saturday, to ensure I was financially approved. Her patience, kindness, and even humor made the process enjoyable. With 35 years in business and dealing with thousands of people, I can confidently say that Kristen ranks in the top 5% of professionals I’ve encountered. She is 100% excellent at what she does, and I highly recommend her to anyone looking to buy a car!

December 7, 2025
Rated 5 out of 5 stars
Invited

Rasheika did an excellent job even…

Rasheika did an excellent job even though they were short staffed. She was very knowledgeable and polite. The car purchasing process was very straightforward. My wife even purchased a vehicle also while accompanying me.

December 6, 2025
Rated 5 out of 5 stars
Invited

Very fast approval easy fast no…

Very fast approval easy fast no gimmicks Alan in Lewisville was awesome sales person went very smooth I recommend to try drive time first before you sit hours at other places

December 7, 2025
DriveTime Car Sales logo

Reply from DriveTime Car Sales

Hello Martin, Thanks for the awesome review! We work hard to meet your expectations, and we’re happy to hear we hit the mark for you. Come back and see us soon! Have a wonderful day!

DriveTime Customer Relations

Rated 4 out of 5 stars
Invited

It was okay

It was okay , but before coming down to drive time , I did say that I wanted to put $1,500 on certain car and when I get there , I ended up having to pay $2,095 .....so I don't know, but I got the car that I wanted

December 3, 2025
Rated 5 out of 5 stars
Invited

This was my first time dealing with…

This was my first time dealing with Drive time and it was a pleasure to be served by a well respectful person such as Charles he explain everything to me clearly and I did understand everyone at Drive time was very helpful I will enjoy my car and I will spread the word of how my experience was with your company. Thank You and I hope that each and everyone have a safe and good holiday.Lois Taylor

December 5, 2025
DriveTime Car Sales logo

Reply from DriveTime Car Sales

We are grateful to have you as a valued DriveTime customer Lois. We are thrilled to know that our sales team was able to create a personalized buying experience for you and help you find your desired vehicle. Thank You for the 5 star and choosing to take this journey with us!

Best regards,

DriveTime Customer Relations

Rated 5 out of 5 stars

Great

Great, made the process super easy. Gave me there word and stuck to it

December 6, 2025
Unprompted review

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