Many thanks to the staff at Emsleys Crossgates. Through a long and protracted sale period the staff were always eager to pass on information and keep us informed of how the sale was progressing. Commu... See more
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- #5 of 9 best companies in Real Estate Agency
- #1 of 2 best companies in Apartment Rental Agency
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- #1 of 2 best companies in Real Estate Appraiser
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Emsleys Estate Agents - Winner of the 2021 & 2022 Guild of Property Professionals Gold Agent in Yorkshire and Humber. Serving the East Leeds areas - Garforth, Crossgates, Rothwell and Sherburn in Elmet
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Replied to 33% of negative reviews
Typically replies within 24 hours
Many thanks to the staff at Emsleys…
Many thanks to the staff at Emsleys Crossgates. Through a long and protracted sale period the staff were always eager to pass on information and keep us informed of how the sale was progressing. Communication was maintained in a timely manner either by phone or text message and staff were always quick to respond with information and feedback with regard to bookings/viewings and any feedback received.
Maria and Hayley at Emsleys kept me up…
Maria and Hayley at Emsleys kept me up to date with the progress of the sale of my house. They were very good at chasing up my buyers solicitor to keep the sale moving along.
Emsleys Estate Agents made the entire…
Emsleys Estate Agents made the entire process feel smooth and stress-free with their friendly and professional approach. The team kept me updated at every stage and always responded quickly whenever I had questions. Their guidance was clear, supportive, and genuinely helpful, making the experience far easier than expected. I’m truly satisfied with their service.
Bad Service and Difficult Process to View a Property
I can't believe how cumbersome Emsleys' process is for simply viewing a property. After submitting an inquiry on Rightmove, they require you to complete a form—which is understandable—but they insist on including a proposed offer amount, and it's a mandatory field. How is anyone supposed to provide a reasonable figure without first seeing the place? When I called to voice my concerns, the representative explained that the landlord might decline a viewing based on that information. It's quite frustrating!
After a very turbulent sale and…
After a very turbulent sale and purchase Hannah at Emsleys was amazing! Right through to the call to pick up our keys, we bought a property via Emsleys and even though we were not their clients Hannah kept us informed right through to the end, if we were to ever sell we would definitely use them
Trust pilot used the name disappointed a word I never wrote
Handled all aspects of the sale without issue and always polite and friendly

Reply from Emsleys Estate Agents
Sale went well eventually once buyers…
Sale went well eventually once buyers below the chain got their act together . Emsley’s estate agents were very helpful, knowledgeable & pleasant to liaise with on all expansion of the buying and selling of my house.

Reply from Emsleys Estate Agents
Involved in quite a protracted sale
Involved in quite a protracted sale but the team at Emsleys were always on hand with support and guidance.

Reply from Emsleys Estate Agents
Id like to thank Helen Natalie and…
Id like to thank Helen Natalie and Emma.
Iam Very pleased with the staff at Elmsley’s polite and professional after selling my late mother and father’s house they kept my informed of any changes and information of feedback from potential buyers.

Reply from Emsleys Estate Agents

Reply from Emsleys Estate Agents
How do you deal with a house Sale and Purchase. Go to one place Emsleys.
The whole process of Sale and Purchase was made so easy for us.
Having not moved house for over 20 years, the change of the process was made so easy by all of the team at Emsleys were there for us all the time and nothing was too much for them to take on the process.
We have always had the idea that as age gets older we will to later move to a Bungalow. Emsleys will be the people to help us with that.

Reply from Emsleys Estate Agents
Great easy experience thanks to Natalie…
Great easy experience thanks to Natalie and Helen would highly recommend and will definitely be my go to estate agents in future.

Reply from Emsleys Estate Agents
The staff are very helpful…
The staff are very helpful knowledgeable and try to sort out any problems
Hannah,Natalie and David are a credit to Emsley's trying to help with all the issues in our Sale and Purchase

Reply from Emsleys Estate Agents
Very nice and friendly staff
Very nice and friendly staff. They care and very punctual and responsive.

Reply from Emsleys Estate Agents
Great experience at Emsleys…
I had a great experience as there was always someone friendly,professional, but approachable that I could talk to. Always keeping me informed of what was happening. Arranged viewings whilst I was away and unable to attend. Giving me feedback promptly. From all the staff at the estate agents to the solicitor everyone was fantastic. Realistic and honest, I would thoroughly recommend Emsleys. I have used them before, and will again if I need. Always felt like they were on my side.

Reply from Emsleys Estate Agents
Sherburn sale
Dealt with the sherburn in elmet branch. Great team of people. Involved mostly with 'carol' who was an excellent communicater & at a difficult time told me not to despair and hold on. Eventual success: super
empathetic lady.

Reply from Emsleys Estate Agents
A friendly service very efficient…
A friendly service very efficient during sale and conveyancing process. Can't fault any of the staff at Rothwell.

Reply from Emsleys Estate Agents
Very happy with the service can’t fault it .
Emma came and gave me an appraisal on our home and advised us what to do, So the house is up for sale and we got our 1st viewer 2days later so very happy with the service can’t fault it.

Reply from Emsleys Estate Agents
Emma was wonderful
Emma was wonderful. Exlained everything throughly and in a way that was easy to understand. Great service for the house valuation.

Reply from Emsleys Estate Agents
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