Facebook Reviews 17,780

TrustScore 1.5 out of 5

1.3

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various facets of their experience. Many consumers report negative experiences with the platform's social media presence and website functionality. Contacting support to resolve issues appears to be a significant pain point for many people. The overall user experience seems to be a source of frustration for a large number of reviewers. Consumers also report negative sentiment toward marketing practices. Many reviewers express concerns about the prevalence of scams, fake advertisements, and the lack of effective moderation. People also report issues such as accounts being hacked, suspended, or permanently disabled without clear reasons or adequate support. The consensus is that the platform needs significant improvements in customer support, security, and content moderation.

Based on these reviews

Rated 1 out of 5 stars

The experience was traumatizing, first and last name went on blast from a local high school; not a trustworthy site. Not safe and not recommended to the point to make people feel like garbage until... See more

Rated 1 out of 5 stars

Had an account for over 10 years, it got hacked and I have tried every conceivable way to recover it, but its not possible. I don't live and have never been to India, why would I sign in from another... See more

Rated 1 out of 5 stars

Facebook blocked me today for no reason. Facebook wants me to... "Confirm your identity with a video selfie To make sure you’re a real person, we need you to record a video selfie. We’ll ask y... See more

Rated 1 out of 5 stars

Facebook is all ads now and if that's not bad enough Facebook doesn't appear to screen any of their vendors. 9 out of 10 times my orders from companies on Facebook don't match the junk they send me.... See more

Rated 1 out of 5 stars

I used Facebook marketplace to put a wanted ad on for items that I collect. This type of item was also accepted and listed for sale on Facebook. Suddenly,without warning,I was suspended from... See more

Rated 1 out of 5 stars

Terrible social media website, used to be great to engage with friends and family, now it's just a endless stream of nonsense the algorithm tries to push down our throats. Reddit is more enjoyable and... See more

Rated 1 out of 5 stars

Nudity isn’t removed, curses and sexual harassment aren’t removed, but when I commented to a woman that she can’t force her husband to do something, my account was blocked for “adult sexual exploita... See more

Rated 1 out of 5 stars

They seem to promote people who write hate speeches. Facebook is so outdated anyways I’m surprised anyone uses it anymore. TikTok and Instas better anyways. More updated especially for Gen Z’s and muc... See more

Rated 1 out of 5 stars

Horrible negative place ! Nothing on your news feed is fact checked, it’s either negativity or propaganda. Full of scam attempts of selling products. Generally feel that the websites become more about... See more

Rated 1 out of 5 stars

The Facebook algorhythm just gets worse and worse. I'm no longer getting things that interest me, I'm constantly getting political far left BS pushed into my feed. I don't know why they think I'd want... See more

Rated 1 out of 5 stars

The worst piece of crap company ever! Just damages people’s businesses and reputations, terrible nonexistent customer service. Multibillion dollar disaster is what they are and Zuckerberg is a disgrac... See more

Rated 1 out of 5 stars

I was never really on facebook or really on Twitter my identity hacked by guy named Rhys who married my daughter sold my peace They said I did comedy ( it was not ever true!) they said I a Dem ( I’m a... See more

Rated 1 out of 5 stars

Facebook support scammers, they advertise companies which are fake Purchased so many items off Facebook and received none. CRISCO FACEBOOK china Scam .

Rated 1 out of 5 stars

I'm won't bore you with specifics, just read the other negative reviews, mines not much different. Just stay away from Facebook.. pure trash.

Rated 1 out of 5 stars

keeps on fasley suspending my account and now I've sent an appeal I haven't heard anything for a week. I've got ZERO ways to contact support (if there is any), I'm just fed up now.

Rated 1 out of 5 stars

my wife's account was hacked , the communication with Meta is the worse i have ever experienced so much so i have stopped using Facebook at all now . It was getting worse for scams ,fake ads etc

Rated 1 out of 5 stars

Jeez! 4 ads in a 2 minute video! Woaah! Facebook sucks yo. Can you even compare the FB user experience with Tiktok or IG? Facebook suuuuuuucckkksss!!!

Rated 1 out of 5 stars

I deleted my account 2 months ago and I don’t have much to say. What I will mention is before I moved to a different city, there was Facebook groups which became extremely cringe worthy since all... See more

Rated 1 out of 5 stars

Total censorship. I got penalty for allegedly violating rules. The reason they pointed was that i was promoting terrorist organization. In fact it was the situation was reversed. I published you tube... See more

Rated 1 out of 5 stars

They are 0 stars worthy. Over 10 days full time job staying in chat with them, they lack basic concepts understanding and they don't even read properly the info they ask us.... I am speachless, no wor... See more

Rated 1 out of 5 stars

Facebook just allow random games without support that may work or got replace by AI ----------------------------------------------- Support games for their own platform games are barely... See more

Rated 1 out of 5 stars

I am 73 and was convinced by my wife to sign up on Facebook for the first time. I followed the sign up instructions and as soon as I completed the video selfie a notice of appeal appears. The next day... See more

Rated 1 out of 5 stars

Permanently disabled my account no reason no way to appeal when it had same name as on ID

Rated 1 out of 5 stars

They allow businesses to be trolled by the rainbow crowd but if you so much as imply that crowd are mental you get your account blocked. 3 times I've had to rebrand because of trolls, and FB does noth... See more

Rated 1 out of 5 stars

I created an account Nov. 20 for business related reasons and not even 2 days after the new account created I was suspended for "violating the rules." I didn't upload anything nor comment to anyone.... See more

Rated 1 out of 5 stars

Facebook temporarily suspended my account of almost 15 years, requiring me to upload ID to prove my age. I did this and then they permanently suspended my account, with no warning nor any reason g... See more

Rated 1 out of 5 stars

Caused me mental health issues due to the cyberbullying I faced. Took me many DALY's (disability adjusted lost years) and I am still not able to practise as a professional due to the irrepairable ha... See more

Rated 1 out of 5 stars

Facebook is full of bullies trolls and abusers nothing good to say about facebook at all you have hackers and scammers too you really cant trust no one at all on there...i left fb some time ago for bu... See more

Rated 1 out of 5 stars

Facebook support scammers, they advertise companies which are fake Purchased so many items off Facebook and received none.

Rated 1 out of 5 stars

i have never seen support this bad, unwilling to help and not flexible. I could write a whole book about my case, but i just cannot waste more energy for these imbeciles.

Rated 1 out of 5 stars

I’ve been using this platform for over 10 years, mostly to stay in touch with family, friends, and hobby groups. Recently, I was suddenly asked to upload my ID to verify my age. I complied immediately... See more

Rated 3 out of 5 stars

I’ve had ongoing issues with my Facebook account getting disabled for unclear “violations,” even though I haven’t posted anything problematic. There’s no real way to appeal — the “support” is mostly a... See more

Rated 1 out of 5 stars

I purchased a model engine that you build after watching a video, what I got sent was a piece of smelly molded plastic. I complained to FB about a misleading advert and they replied it didn't break an... See more

Rated 1 out of 5 stars

My account got hacked, 4 admins were added as managers, which I didn't approve. They started advertisements, and it put my balance into negative. I'm unable to remove the admins (hackers) and I can't... See more

Rated 1 out of 5 stars

This site has become a complete disaster. It started out perfect. Simple, easy, and clear. Now it's become a nightmare. There's no support, and security is lacking everywhere. They're lucky they have... See more

Rated 1 out of 5 stars

totally nonsesne stupid bullshit crap they lock my account without reason i will recommended people to go domyl.com instad of this bullshit crp totally trash

Rated 3 out of 5 stars

The memories feature is one of my favorites. It brings back old photos and moments I had forgotten about, and it’s always nice to revisit those memories.

Rated 1 out of 5 stars

Causes human devastation and division with lies, fake profiles, no regulation etc etc etc. Like most social media platforms and the like preys on the uneducated, vunerable, ignorant and under age. & f... See more

Rated 1 out of 5 stars

Facebook is now incredibly annoying to use. The app is glitchy, slow, and constantly displays irrelevant advertisements. Accounts are restricted without justification, and contacting the support sys... See more

Rated 1 out of 5 stars

I have a critical issue with duplicate Payout Accounts on my profile. I am unable to manually delete the redundant ID: 8556290347825103. Please keep the correct account: 550144607061571593. I submit... See more

Rated 1 out of 5 stars

Falling victim to a scam and losing $141,750 left my family in tears. We didn’t know how we would recover from the blow. Eventually, we received support that helped us get our money back. The contact... See more

Rated 1 out of 5 stars

Company needs to be shutdown really. I mean if Mark Zuckerburg doesn't give you the creeps then the lawsuits about data protection surely will. One of the companies that will cause the dystopia happen... See more

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1.3

Bad

TrustScore 1.5 out of 5

18K reviews

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Rated 1 out of 5 stars

Others saying to me i am d su-er

Others saying to me i am d su-er , and i am the one who restricted, i have been harrased and i reported, they didnt take any action against him.so actually facebook support the terrorism , harrasing and the other bad thing.anyway i am tired of this facebook .full with pshychopat.starting with the owner

December 9, 2025
Unprompted review
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Rated 1 out of 5 stars

My experience with this service has…

My experience with this service has been extremely disappointing. From the very beginning, nothing worked the way it was promised. The customer support team was unresponsive, and whenever they replied, the answers were vague and unhelpful. I faced multiple issues, and instead of solving them, they kept delaying everything. The overall service quality is far below standard, and I genuinely regret choosing this platform. Definitely not recommended.

December 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Destructive and dangerous

The image it once painted of itself, that socialization was its core belief, has been thrown out. Today, its only visible goal is to incite hatred, deliberately divide humanity, and unconditionally serve the current views of the great powers by spreading fake news and propaganda. What was once a possibility for human society has become one of humanity's greatest enemies and the death of 20th-century democracy.

December 8, 2025
Unprompted review
Rated 1 out of 5 stars

99% of all the content I see on…

99% of all the content I see on Facebook, I have no interest in seeing and it just keeps spamming my wall with it, even do I keep saying I’m not interested. Plus all the political stuff is just pissing me off. I only watch reals or use the marketplace.

December 8, 2025
Unprompted review
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Rated 1 out of 5 stars

Account Disabled Without Notice, No Appeal Process, and Data Access Failure

My account was disabled without any prior warning or explanation. The appeal form was also removed, preventing me from submitting a formal review request.
For more than three months, I contacted the Help Center repeatedly requesting a review, explaining that this is my personal account. I also noticed login attempts from different regions and immediately changed my password for security reasons.
Despite these efforts, I received no response for over two months on my registered account eng. Wlaid saad at yahoo dot come Eventually, my account and communication access were completely closed without clarification.
Additionally, when I attempted to download my personal data, the system failed and did not allow access.
This situation is unclear, unfair, and highly concerning. I respectfully request:
• A clear explanation of why my account was disabled
• Reinstatement or a proper appeal process
• Access to download my personal data

October 23, 2025
Unprompted review
Rated 1 out of 5 stars

Facebook is now incredibly annoying to…

Facebook is now incredibly annoying to use. The app is glitchy, slow, and constantly displays irrelevant advertisements. Accounts are restricted without justification, and contacting the support system is nearly impossible. In general, the experience has deteriorated and now seems more bothersome than beneficial.

December 6, 2025
Unprompted review
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Rated 1 out of 5 stars

FACEBOOK SCAMS

Facebook support scammers, they advertise companies which are fake
Purchased so many items off Facebook and received none.

December 5, 2025
Unprompted review
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Rated 1 out of 5 stars

Frustrating and unfair experience

I’ve been using this platform for over 10 years, mostly to stay in touch with family, friends, and hobby groups. Recently, I was suddenly asked to upload my ID to verify my age. I complied immediately, but instead of restoring my account, it was permanently suspended with no explanation. There was no warning, no clear reason, and no way to appeal.On top of that, the newsfeed is now cluttered with irrelevant posts and misleading ads, making it hard to find anything important. It feels like legitimate users are penalized while scammers and fake accounts continue unchecked.I’ve now lost contact with people I relied on Facebook to stay connected with and have missed out on group events and local news that I can’t access elsewhere. The lack of human customer support and reliance on automated systems makes the entire platform frustrating and unfair. Honestly, it’s a complete waste of time.

November 10, 2025
Unprompted review

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