Headphones.com Reviews 4,133

Everything about my recent experience with headphones.com was positive. It started off with being very responsive to my questions, even though I sent them quite a few. Their shopping experience is out... See more

I am glad Headphones.com was able to fulfill my pre-order. Some sites had fine-print that seemed to indicate I might be on the hook for tariff's above the quoted price, but nothing like that here. M... See more

There was a significant delay in the shipping of my purchase that understandably out of Headphons.com’s control but they kept me informed all the way through. They even compensated me with a gift car... See more

Headphones.com, is the first place I go, when looking for new gear. Their customer service is stellar, and they truly make even a small purchase a pleasant experience. They honestly want to ensure eve... See more

Showed up packaged very poorly, a big no no in HiFi. Included BNC interconnect cables were laying loosely inside the box right up against the device itself, the other included cables were just balled... See more

I bought one of the Listenmore cables when they were first introduced. When I saw that a balanced version was now available, in Green mind you my favorite color, and it was my birthday I could not re... See more

I have purchased from Headphones.com a few times now and I like their selection, customer service, and fast delivery. They have a great return policy also, and I say that, although I've never had to r... See more

Transactions are easy, and support team is great. Product arrived quickly. Only gripe is that the product description was slightly off. The listing used the wrong product image, and the description... See more

This was 3rd purchase from Headphones.com. All three have been positive. Fast service, excellent packing, Items exactly as described. In my experience these guys are pros.

𝑬𝒂𝒔𝒚 𝒕𝒐 𝒇𝒊𝒏𝒅 𝒘𝒉𝒂𝒕 𝑰 𝒘𝒂𝒏𝒕, 𝒆𝒂𝒄𝒉 𝒕𝒊𝒎𝒆 𝑰 𝒈𝒆𝒕 𝒔𝒐𝒎𝒆 𝒏𝒆𝒘 “𝒕𝒐𝒚”, 𝒈𝒐𝒐𝒅 𝒕𝒖𝒓𝒏𝒂𝒓𝒐𝒖𝒏𝒅, 𝒂𝒏𝒅 𝒈𝒓𝒆𝒂𝒕 𝑺𝒖𝒑𝒑𝒐𝒓𝒕 𝒘𝒉𝒆𝒏 𝑰 𝒏𝒆𝒆𝒅𝒆𝒅 𝒊𝒕, 𝒂𝒏𝒅... See more

I was sent the wrong item. I received my shipment today, opened the box to find gaming headphones. My use is for a home recording studio which is why I bought the Sennhisers. Someone internally sw... See more

I can't say enough good things about my experience with the team at Headphones.com! Their expertise is truly impressive, and they're genuinely dedicated to helping you discover the perfect audio gear... See more

If everyone conducted business like headphones.com, Trust Pilot, BBB and even the SEC could be abandoned. These guys are so legit it's embarrassing! When the incoming stock was delayed a day they le... See more

This would be the 3rd open box headphone that I've purchased from headphones.com and all 3 have looked brand new which has saved me hundreds of dollars. Their communication via email or live chat is a... See more

I'm extremely happy I found headphones.com and its band of characters on YouTube sharing valuable insight as I begin my journey into finding the right headphones for my WFH office. When I can, I p... See more

Headphone.com has great product reviews, which is what originally drew me in. For folks that truly love high end audio via headphone, this should be your first and only stop! I also appreciate their... See more

I took advantage of the (annual?) clearance sale for 3 items. 1 not very expensive and two that were up there. Even though they were pretty heftily discounted, the headphones.com team was on the bal... See more

Purchased open box Focal Clear headphones. Price was very good Despite being an open box, headphones arrived looking seemingly brand new and working perfectly. They were shipped very promptly and I ha... See more

Nice selection of headphones, reviews and descriptions helped me easily select a product. Web site is well organized. Purchase process was simple and item shipped and arrived very quickly. Will be ret... See more

Pleasure dealing with them. Transparent transaction, attentive service and good product. Multiple times dealing with them and probably will come back when new item fancies my mind.

I ordered a "open box" Cobalt Dragonfly DAC and received it promptly. Upon first usage I plugged my headphone jack into the DAC and discovered it was broken. Disappointed, I went online and your chat... See more

Ordered on a monday night, received it on friday the same week. The headphones was an open box deal and showed up in pristine condition. Dealing with customer service was a joy even before having pa... See more

My order of open box Sennheiser HD600 headphones arrived in dreadful condition, but April was able to quickly arrange a replacement, which arrived only a couple days later, in perfect condition. This... See more

Amazing selection of products, great customer service and great prices, what else can you ask for. They are a very trusted company in my opinion since they've been doing it for years. Also got a gr... See more

Headphones.com is always great! They support great, informative and educational content, not just reviews but also guides to help understand the sound hobby more clearly. The chat feature is helpful,... See more

I found a great product at a great price. The trick with Heaphones.com is to visit the site on a regular basis. So many products are sold out or back order, you can get pessimistic about finding some... See more

After an initial mixup, customer service was extremely responsive. They asked me to wait a while so they could make it right. While I was waiting, they kept in touch. When the new correct headphone ar... See more

They helped me find an amp that was really hard to get, and I was impressed with both the fair pricing and the excellent customer service. Everything went smoothly, and I’m very satisfied with the exp... See more

The headphones.com customer service team provides by far the best e-commerce customer service experience I’ve ever seen. I had some frustrating issues with USPS due to a change of address near th... See more

Headphones.com has always been wonderful! Awesome customer service, and fast delivery! They guys at headphones.com offer wonderful deals, and the people they support on YouTube are very informative an... See more

I love coming here to shop and even just browse, and I always have a great experience. The site always has great information on each product and can get very detailed when you really want to dig in... See more

Great buying experience. I get nervous purchasing expensive items online but I feel confident with my purchases from headphones.com. I have purchased headphones over $4k that arrived the next day with... See more

Headphones.com is a great company for all your audio needs. They have a amazing selection of audio equipment, the staff are great, very responsive, kind and helpful. What attracted me to their compan... See more

I was very happy with my orders from Headphones.com. Their communication was very good, shipment quality was top notch, and the products arrived in excellent condition. I'm really happy with their... See more

Great price on discounted product. Fast delivery with tracking updates. Would have been nice to know the headphones included a 4.3 mm cable instead of the XLR cable that is advertised as the additiona... See more

Overall, I am very happy with my experience with Headphones.com. My product was on a backorder and took around 2 months to arrive but they were responsive when I reached out for an update. With Tari... See more

Headphones.com has always been a great company to work with when searching for high quality audio gear. I’ve always had excellent interactions with their staff and great customer service. Thanks and k... See more

I signed up for the waitlist for Crinear Daybreak headphones and everything went smoothly. I paid half up front, the other half automatically withdrew when they came into stock, and they shipped quick... See more

Absolutely sensational quality. Few steps over Gen 1. Dynamics improved,Bass is punchy and Low.Crystal clear voice and instrumental delivery. Wow.Its like having a $30K audiophile system always wit... See more

Incredible sale price from the Warehouse sale and the iem's I ordered were in as perfect condition as I've ever received. One weird note though, the R/L sides were swapped on the cable. Here I was w... See more

I purchased an item (cable) during the sale. The item was "open box." Upon receiving it, it may have been opened, bur maybe just to show someone the item. All wire ties and protective sleeves were... See more

I have purchased the Sennheiser IE900 at a warehouse sale. The headphones were new and came in the original, unopened box at a price way below retail. A great bargain!

I'm still waiting on my package, it was once delayed on your end because they weren't told in shipping of the order, now delayed because of FedEx

Shipping was fast, representatives reached out to ensure my experience was smooth, and the headphones arrived in one piece! Very satisfied.

Quick shipping and a great price on some Sony in ear earbuds. I have no complaints!

Great place to buy your gear! Good prices, helpful staff, quick shipping.. what's not to like?

The service was great, and my order came super fast. Everything was super easy and fast, and I was really impressed. I'm super happy and would totally recommend them!

I bought my ML 5909 in this site and it arrived in just 5 days after I ordered it. The transaction was smooth and the package arrived in good condition, no dents whats-o-ever. Will be ordering here ne... See more

These guys are legit, and their YouTube channel is absolutely top-tier! I really love what they’re doing. I just wish there were more options and brand names available in the shop — but overall, it's... See more