Holabird Sports Reviews 10,054

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent product selection, availability, and competitive pricing. Consumers appreciate the user-friendly website, which makes ordering easy and efficient. The fast and transparent delivery service, coupled with prompt email confirmations and shipping updates, further enhances the shopping experience. People highlight the company's commitment to customer satisfaction, noting the hassle-free return process and outstanding customer service. Reviewers also value the wide variety of products, including specialized items like narrow-width shoes. The company's responsiveness and willingness to resolve issues promptly have earned them high recommendations and repeat business from satisfied consumers.

Based on these reviews

Rated 5 out of 5 stars
Verified

Found a great price on an older model of a racquet I really like- precise stringing, racquet arrived in perfect condition and with protective packaging. Very pleased!

Rated 5 out of 5 stars
Verified

Website was easy to navigate; instructions were clear and explicit. Prices were comparable or better than other websites. And best of all; my purchase was said to arrive in 5 - 7 days; but I was ple... See more

Rated 5 out of 5 stars
Verified

I am a repeated customer of Holabird Sports and can’t say enough good things about it. The online ordering process is very straight forward and user friendly. Product delivery is very transparent and... See more

Rated 5 out of 5 stars
Verified

I’ve ordered multiple times from Holabird and each purchase has been easy and efficient. The website with its checkout process is exceptionally easy to navigate. My order is promptly confirmed via em... See more

Rated 5 out of 5 stars
Verified

I have been very satisfied with the running shoes that I have bought from Holabird Sports over the years. The online order form is easy to use and the delivery, although standard, is always fast. T... See more

Rated 5 out of 5 stars
Verified

Item(s) arrived very promptly and packaged efficiently. Ordered Hoka running shoes for my wife and myself. Competivly priced and a fantastic value. Transaction was smooth and seamless. Holabird sports... See more

Rated 5 out of 5 stars
Verified

The company had a great sale on a particular shoe I was interested in. The shoes were in great condition and arrived in their original boxes. The only recommendation I'd have is to consider differ... See more

Rated 5 out of 5 stars

Top notch company! Still had my favorite color trail shoe in-stock in my popular size ON SALE! And was able to use my new customer discount on top of the sale price, with ULTRA FAST, FREE shipping. Sh... See more

Rated 3 out of 5 stars
Verified

I liked the tennis shorts I received. The delivery was very late, 13 days to be exact. Part of the problem is that the United States Postal Service (USPS) was used which has a very low on-time deliver... See more

Company replied

Rated 5 out of 5 stars
Verified

The selection and size availability was great. Local shoe stores did not carry the style I wanted. I have purchased from this vendor previously and was very satisfied before.

Rated 5 out of 5 stars
Verified

"My Searxh". I was all over on line searching at my usual shopping sites & couldn't find the Hoka KAHA 3 GTX hiking boot. So i decided to just look at shoe stores in general, & bingo there were severa... See more

Rated 5 out of 5 stars
Verified

FEDEX lost small package attached to large package of Tennis balls. Within a day Holabird rep Jane has a replacement shirt in the mail to me! Best customer service in years! Highly recommended!

Rated 5 out of 5 stars
Verified

I have NEVER had a problem with ordering anything from Holabird Sports. Likewise, I have NEVER had a problem in returning an order to Holabird Sports if the item I ordered did not fit or was not what... See more

Rated 5 out of 5 stars
Verified

I thought I already left a Holabird Sports review on Trustpilot, but I'll honor this (second) request since my experience was so good. First, they had the exact colorway I was looking for and the the... See more

Rated 5 out of 5 stars
Verified

I've ordered from Holabird a few times over the years when I see a color of a shoe model or a better deal I can't get locally. Never had an issue. Always get what was advertised, no mixups, and the... See more

Rated 5 out of 5 stars
Verified

The items I ordered arrived incomplete but Holabird took the necessary steps to make them right and followed up with me on the progress of the new shipment. The deliveries were received in good shape... See more

Rated 4 out of 5 stars
Verified

The shipping was fast and I received it quicker than expected. I received exactly what I ordered in new condition plus it was the best price that I found online. I took off a star because I did have t... See more

Rated 5 out of 5 stars
Verified

Purchased Clifton 10 womens in an extra wide. The fit is fantastic with plenty of room in the toe box. Very comfortable right out of the box with an 8 mile walk! Great service and communication from... See more

Rated 5 out of 5 stars
Verified

As always, the selection and availability is great. Using your website is easy and delivery was fast. Can't say how customer service is in case of any issues but I haven't had any issues so th... See more

Rated 5 out of 5 stars
Verified

I was happy with you guys re my recent transaction, although I returned all the 3 items I bought. Refund was long waiting but overall satisfied as customer. Will transaction with you soon, bye

Rated 5 out of 5 stars
Verified

The site is user friendly and they have a terrific selection. I first ordered from Holabird maybe 25 years ago. I've never been disappointed.

Rated 5 out of 5 stars
Verified

Top of the line service and availability! reliable, quick response in all parts of the purchasing process. High quality products and up to date with he latest launches.

Rated 5 out of 5 stars
Verified

I ordered some tennis shoes from them, unfortunately they just didn’t work for me. Returning them was a breeze and the customer service and communication was outstanding. Thank you so much for all... See more

Rated 5 out of 5 stars
Verified

Ease of orderering. My go to place for New Balance tennis shoes for the extra wide shoes. Nice products and quick shipping. Always had a good experience when ordering.

Rated 5 out of 5 stars
Verified

They have a good website, easy to order, quick shipping and easy returns. sadly the size i ordered was too large, and they did not have the smaller size. If they have what you are looking for, i can... See more

Rated 5 out of 5 stars
Verified

I got a very good price on an excellent product. It was delivered in a timely manner and I was very satisfied with the purchase and I would definitely be purchasing more good company. Good customer ca... See more

Rated 5 out of 5 stars

thank you guys for a great experience on the return. I’ll be using your website. I appreciate the support and I did get my email and we are all good. I’ll be ordering more for your company.

Company replied

Rated 5 out of 5 stars
Verified

Very professional team , on time shipment on time delivery. 5 star from me and good luck for such a perfect service for me

Rated 5 out of 5 stars
Verified

Holabird is always easy to buy from and return items if needed. I’ve only made maybe 1 or 2 returns and they have excellent customer service. They are my go to store for running gear!!!!

Rated 5 out of 5 stars
Verified

I have been a customer of Holabird for many years. Shopping with this company is fast, reliable and totally glitch free.

Rated 5 out of 5 stars
Verified

I made a gift card purpose and had to call the office staff for assistance. They were very helpful and friendly. Also my order arrived in just a few days.

Rated 5 out of 5 stars
Verified

They are a great company and always explain the product perfectly and back it

Rated 5 out of 5 stars
Verified

Super easy returns and exchanges and prints are great! Service is super fast! Thanks Holabird!!

Rated 5 out of 5 stars
Verified

I wear Hoka's and have found Holabird Sports to be a very competitive no hassle store to shop. I have been shopping Holabird for several years now and have never had a problem. Items are new, shippe... See more

Rated 5 out of 5 stars
Verified

Always great, been buying things (Diadora shoes and everything else) since early 90's. Good fast shipping, if anything is wrong they always take care of it. Great selection of just about everything yo... See more

Rated 5 out of 5 stars

I have ordered tennis supplies many times from them. They ship orders promptly. Since I live on the East coast, I usually receive my orders the next day. I would recommend them for tennis supplies... See more

Rated 5 out of 5 stars
Verified

I love when I place an order with Holabird Sports the shoes come very quickly. Sometimes if you go to a store, they don't have as much of a variety and Holabird typically has many color options in pop... See more

Rated 5 out of 5 stars
Verified

Holabird Sports' service has always been quick and good, but what's most important to me is that they carry ASICS running shoes in narrow widths. I have such trouble finding shoes that are narrow eno... See more

Rated 4 out of 5 stars

Bought these from Holabird. Super lightweight, super bright, and great for speed days. Took a little time to break in. But once they did, they felt amazing. Great shoe with a tiny learning curve!

Rated 5 out of 5 stars
Verified

I had to return my first order. The person I spoke with was professional and very helpful. My second order arrived within a few days. Great service!

Rated 5 out of 5 stars

Top-notch service and excellent availability! Reliable and quick to respond throughout the entire purchasing process. The products are high quality and always in line with the latest launches.

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Company details

  1. #1 of 2 best companies in Running Store
  2. #3 of 46 best companies in Activewear Store
  3. #19 of 425 best companies in Clothing Store
  4. #16 of 82 best companies in Sporting Goods Store
  5. #1 of 5 best companies in Tennis Store

Written by the company

Since 1981, family-owned Holabird Sports has offered a wide selection of everything you need for running, tennis, pickleball and more. Whether you are a casual runner, avid gym goer or a serious athlete, we have you covered with over 2000 styles of shoes. A huge variety of running, walking, tennis, hiking, training and more to pick. From major brands like Brooks, HOKA, ASICS, On, New Balance & tons more! We have you covered from head to toe whether you need a new tennis racquet, fancy new running shoes or a running stroller. Discover the Holabird advantage: great selection, free shipping on most orders, easy return, experienced service and constant reliability. We are here to help you!


Contact info

4.8

Excellent

TrustScore 5 out of 5

10K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Bought these from Holabird

Bought these from Holabird. Super lightweight, super bright, and great for speed days. Took a little time to break in. But once they did, they felt amazing. Great shoe with a tiny learning curve!

July 25, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Great Service!

I had to return my first order. The person I spoke with was professional and very helpful. My second order arrived within a few days. Great service!

October 23, 2025
Rated 5 out of 5 stars
Verified

I have been very satisfied with the…

I have been very satisfied with the running shoes that I have bought from Holabird Sports over the years. The online order form is easy to use and the delivery, although standard, is always fast. They have a wide variety of shoes to choose from and the pricing is fair.

October 15, 2025

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