iHerb is a site that I happened to come upon when shopping for herbs. I usually order directly through Frontier Co-op and began seeing the same products less expensive on iHerb. This site has most... See more
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Since 1996, iHerb has strived to enhance your online shopping experience. Initially, our company promoted the benefits of St. John's Wort. Hence the name: iHerb. It is now a world-class online store, supplying a vast selection of brand name natural products. We believe iHerb offers the best overall value, period! Our success and very existence are dependent on the repeat orders and word-of-mouth recommendations of loyal, satisfied customers.
301 Lake Ave. , 91101, Pasadena, United States
Replied to 99% of negative reviews
Typically replies within 48 hours
I ordered supplements on November 29th, order number 543171879, and today is December 9th. The company says it will be delivered between December 4th and 6th. Royal Mail is still expecting, so it's unclear if the package has been sent. Yesterday, the chat was blocked when I tried to inquire about a refund. I DO NOT RECOMMEND
Started to ask a question about auto ship. Chatbot couldn't help but sent me to a human chat. Got issue settled but would rather have talked to a human!! Think you used to have a phone customer service. I have bought from iherb for a long time and would really like to talk to a real person about products!!
I love that most of the products I use are offered on their website. They have great prices and sales. Delivery is always prompt.
I have been buying my supplements from iHerb for more than 10 years and have confidence in their products. Delivery to New Zealand is quick and the range of products is exception. Got most of my Xmas presents from iHerb this year because the prices are so good on beauty products!
I am still waiting for my product cannot review it without my package
I am very satisfied with all products from I herb. They are the best. D3+ K2 is fantastic and will order again. Thank you
The whole buying experience was excellent! Great products, all in stock, easy-to-use website, great offers and shipping was on time. Everything was well packaged so no damage. Wonderful thank you!
Hello,
I am contacting you regarding my order #542828585. The delivery was delayed for several days, and the tracking information shows that the package was delivered however, I did not receive anything.
Could you please urgently check what happened and provide a solution?
I need an update as soon as possible.
Thank you.
Easy to find the products I was looking for. Plus the savings on products was important.
The website is somewhat overwhelming and intimidating simply due to the number of products, many of which are combinations, various formulations, and so forth. A better way to focus and narrow selections would be extremely helpful. The response to my order and delivery time were top notch!
Iherb has always been fantastic for me. Their service is fast, prices are great. Highly recommend this company!
Starting with the variety and quality of products on offer, coupled with the ease of placing an order followed by the speed, efficiency and proficiency of receipt.

Reply from iHerb
iHerb is not a serious company. My order have been stranded for two weeks and after several inquiries, iHerb has decided to "hope" the order will start moving soon. This is somewhere between scam and pure amateurism.

Reply from iHerb
IHerb customer service is excellent and they reply to you personally to solve any queries or issues. The shipping from US to UK is free on a decent order and the choice of top quality products is amazing with competitive prices and special offers that outmatch what’s available in the UK. They are my go to company for all my vitamins and supplements.

Reply from iHerb
Every order has been exactly as ordered, and the delivery has been super fast

Reply from iHerb
I've always had a great experience, have been buying regularly for 20yrs from iHerb. Always good prices, variety and excellent shipping options.

Reply from iHerb
iherb.com is my go-to place for supplements. Great selection of products, super web site and good specials. I have placed several dozen orders and no other company can compare to what iherb offers.

Reply from iHerb
not a very good website I can't write a review for a product purchased. it does not recognize the order number; or that I purchased the product; I am not sure if this is because I am using a laptop and not a smart phone. I am not able to post a positive review of a product Water-Dispersible Vitamin D3 ordered

Reply from iHerb
I have very little expectations of any company in this era, however, I must admit that IHerb has truly impressed me! They are efficient at ordering, shipping and delivery. Their refund policy is exceptional and their customer service is far beyond that which I have been used to!!! Accolades to IHerb!

Reply from iHerb
Products ordered were delivered promptly, very impressive, thank you

Reply from iHerb
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