Keyzar Jewelry Reviews 1,188

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and design of the products, finding them even more stunning in person than online. The ordering process is described as user-friendly, with easy customization options and clear visuals. Consumers also appreciate the quick and secure delivery service, with orders often arriving earlier than expected. Consumers consistently praise the company's customer service, highlighting the team's responsiveness, helpfulness, and willingness to accommodate individual needs. People also value the company's commitment to addressing concerns and resolving issues promptly, ensuring a smooth and satisfying shopping experience. The brand is highly recommended for its exceptional products and dedication to customer satisfaction.

Based on these reviews

Rated 5 out of 5 stars
Verified

Easy, stress free experience! Picking an engagement ring is stressful. Trying to figure out what stone, setting, material. The Keyzar website is easy to navigate and they have a variety of options... See more

Rated 5 out of 5 stars
Verified

I was thinking contemplating which exact size to get as some rings fit me at 7 3/4 amd some at 8, so I went back and forth a bit. When I placed the order I thought it had been for an 8, but mistakenly... See more

Rated 5 out of 5 stars
Verified

I bought an engagement ring from Keyzar and proposed to my gf. The site is easy to navigate and has a lot of beautiful options to choose from. I was able to favorite some stones that I liked and check... See more

Rated 5 out of 5 stars

Keyzar was amazing. I custom-made an engagement ring, picked out the diamond, and it was so easy. The process took about 4 weeks, from creation to purchase, then production, and finally delivery to my... See more

Rated 5 out of 5 stars

Keyzar Jewelry seriously knocked it out of the park! This ring couldn’t be more beautiful. I was also blown away by your customer support team. I was concerned that my ring might arrive while I was go... See more

Rated 5 out of 5 stars
Verified

I recommend Keyzar wholeheartedly. Quality, Care, Timing, Excellence. Their team is full of people who care, who respect customers, and truly care about the finished product that becomes YOURS. My... See more

Rated 5 out of 5 stars
Verified

Honestly, I’m very pleased with the service provided. I bought a 14k ring first and when it arrived I was a bit disappointed with the colour - that’s on me I didn’t ask them about the differences befo... See more

Rated 5 out of 5 stars
Verified

The ring was perfect! Exactly as described. It shipped decently fast too, coming in just before the latest shipment date. The live chat will get you slow responses (when talking to an agent i was some... See more

Rated 5 out of 5 stars
Verified

The ring itself is beautiful. Better than the pictures could really capture. Compliments from all sorts of people on the ring and just an over the top wife. Would recommend to anyone this company. Siz... See more

Rated 5 out of 5 stars
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The staff at Keyzar went above and beyond when answering any questions I had. I would gladly recommend them to anyone looking to purchase an engagement ring or wedding band. The ring I designed was pe... See more

Rated 5 out of 5 stars

I was more than scared to buy such an important, expensive item online. I am a single widowed mother and have more to manage than I have time. I took a chance and purchased a wedding band for my up... See more

Rated 5 out of 5 stars
Verified

Keyzar made the whole process so smooth and was very helpful with finding the perfect ring! Delivered on time and packaged with care I highly recommend shopping with them.

Rated 5 out of 5 stars

My fiancé and I got engaged in August, and I could not be happier with my ring! I have the 14K gold Lindsey band with an elongated cushion diamond and it's perfect! I saw it online and knew I loved it... See more

Rated 5 out of 5 stars
Verified

This has been one of most great experiences I had buying a ring. Hopefully I will be returning soon as a customer

Rated 5 out of 5 stars
Verified

I ordered The Charlotte engagement ring recently. The ring was easy to customize and looked absolutely stunning when I received it. Can’t recommend Keyzar enough. The shipping was quick and their jewe... See more

Rated 5 out of 5 stars
Verified

Keyzar was extremely accommodating. With them being an online store, I was able to request 3D renderings of what my ring would look like. It made me feel better about making a purchase before seeing i... See more

Rated 5 out of 5 stars
Verified

I recommend Keyzar Jewelry. The ring was ready in little time and was delivered even faster. My fiancé and are extremely happy with everything Keyzar did for us.

Rated 5 out of 5 stars
Verified

I bought an engagement ring from Keyzar for my now fiancée, and I was very happy with the experience. The ring itself was priced very affordably compared to others on the market and they accepted a 30... See more

Rated 5 out of 5 stars
Verified

Going into ring shopping for my fiancée, I needed a high quality ring with brilliance and elegance at an affordable price. I was decently surprised at not only their selections of settings and diamond... See more

Rated 5 out of 5 stars

I absolutely love ordering from Keyzar and love their customer service. I ordered my wife her engagement ring and wedding band from them. From support to delivery it’s more than I could ask for. We e... See more

Rated 5 out of 5 stars

Keyzar is amazing ! My fiance and I had set up a video call where we were able to ask any and all questions we had. All questions were answered clearly and we just felt so confident that they could ex... See more

Rated 5 out of 5 stars
Verified

Keyzar team for the win!! Not only did they work with me to accommodate a pre notified timeline but the whole experience was above and beyond! The ring is beautiful unique, best quality I’ve see... See more

Rated 5 out of 5 stars
Verified

The ring was exactly as I had hoped and customer service was incredible. I needed the ring by a specific date and they were incredibly accommodating.

Rated 3 out of 5 stars
Verified

While the ring was beautiful and exactly as described, I was horrified by the excessive amount of packaging. It came in a ring box...in a big jewelry box...in a plastic shipping mailer...in a big Fede... See more

Company replied

Rated 5 out of 5 stars

The whole shopping and shipping process was excellent all around. The ring is exactly how I created it online, and the box feels premium and has all the documentation inside. I asked via email for... See more

Rated 5 out of 5 stars
Verified

I decided to go through Keyzar for my fiance's engagement ring, and the whole experience couldn't have gone any better! My fiance absolutely loved the ring, and every time I reached out to custom... See more

Rated 5 out of 5 stars
Verified

The website clean and easy to use. The checkout process is near flawless. It was so easy to navigate and mix and match options for the engagement ring. Each selection gave me a clear picture of wha... See more

Rated 5 out of 5 stars
Verified

The search and buying experience felt seem-less! I would recommend this to anyone looking to find the perfect ring!

Rated 5 out of 5 stars

Recently got engaged and received the Elizabeth setting with a pear shape diamond. Really love all the little details of this ring. Everything arrived safely and on time with all the paperwork include... See more

Rated 5 out of 5 stars
Verified

The ring took 3 weeks to arrive after I submitted the order. Once shipped, it arrived next day which was surprising as I live in a rural area. The ring was absolutely beautiful and my wife has receive... See more

Rated 5 out of 5 stars

I searched the website for the perfect lab created diamond that was in my budget. I found something that I thought was perfect. I was afraid to pull the trigger until I spoke with someone. I called... See more

Rated 5 out of 5 stars
Verified

Got my wife a new ring for our 5 year Anniversary, the ring and price were both amazing, the packaging was very luxury looking and she was happy. Definitely recommend over going to a zales or Kay jewe... See more

Rated 5 out of 5 stars
Verified

Just received my ring!! What a beautiful ring it is, honestly perfect for me. Just how I would have imagined it. I learned about this website online and purchasing online can always be a hassle but Ke... See more

Rated 5 out of 5 stars
Verified

Customer service was excellent, associates were willing to help in any way they could and the product was exactly as imaged. I ordered an engagement ring and it came out incredible. I would definitely... See more

Rated 5 out of 5 stars
Verified

Great customer service, stunning ring! I actually ended up returning the ring as I felt the 2.88 c stone was too big for my finger. Keyzar was quick to help me through the return, no hassle. Will defi... See more

Rated 5 out of 5 stars
Verified

What made my experience great is how easy the website is to navigate. They make it very user-friendly and easy to order. Honestly, the reason I go back to Keyzar is because they took care of us very w... See more

Rated 5 out of 5 stars
Verified

The experience of buying through Keyzar has been extremely positive. I was very specific with the cut, clarity, size and ratio that I wanted my diamond to be and their website was very easy to navigat... See more

Rated 5 out of 5 stars
Verified

My ring, which was a gift from my husband for our 50th wedding anniversary, exceeded my expectations. The quality and craftsmanship is exceptional. I have already had many compliments on my ring in on... See more

Rated 5 out of 5 stars
Verified

My fiancée loved the twig with the lab grown diamond shine is incredible and keyzar honored my expedited shipping. Great overall service

Rated 5 out of 5 stars
Verified

Really appreciate my experience with you guys. After all the switching, and upgrades throughout the process. Was very good with the communication at all times. Thank you guys again. The Ring is phenom... See more

Rated 5 out of 5 stars
Verified

Ring looked like the photo, but better had the sparkle that I was depending it would based on what it was supposed to be. Photos do not always show that.

Rated 5 out of 5 stars

Great experience and communication with customer service. Responded back via email in less than 24 hrs. Packaging was definitely secured and arrived in a timely manner. Definitely recommend!

Rated 5 out of 5 stars
Verified

Everything I get from them shows up more beautiful than I expected

Rated 5 out of 5 stars
Verified

Ring was exactly what I wanted. Price, quality, style, and speed that I received it

Rated 3 out of 5 stars

I absolutely love my engagement ring. My fiancé got me the Alice ring with an oval 1.5 lab diamond. Customer service has been a dream to work with! they are super responsive and helpful! I contacted t... See more

Rated 5 out of 5 stars

The ring looked just like the photo—actually even better! It had the sparkle I was hoping for, which photos don’t always capture.

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Company details

  1. #16 of 133 best companies in Jewelry Store
  2. #8 of 44 best companies in Jewelry Designer

About Keyzar Jewelry

Written by the company


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Keyzar cares and it shows!

From the best customer service to the ring I’m so impressed! I will definitely buy again. They educated me and the turnaround time in answering my questions was incredible. I had originally ordered a different ring but was not satisfied. They made that return quick and easy and gave a return label via Fed-ex. I was shocked by this. On top of that the day they received the other ring back they refunded me so I was able to make another choice and purchase quickly. Thank you all for the fantastic experience. You all care and it shows.

December 2, 2025
Rated 5 out of 5 stars
Verified

Easy buying experience!

Easy, stress free experience! Picking an engagement ring is stressful. Trying to figure out what stone, setting, material. The Keyzar website is easy to navigate and they have a variety of options to choose from. I ordered my girlfriend’s engagement ring and it arrived in the mail 2 weeks later! It was super fast which I’m very grateful for. When I got the ring it was packaged nicely and it’s just like the pictures showed.
I’d definitely buy from them again!

Thank you Keyzar!!

December 1, 2025
Rated 5 out of 5 stars
Verified

My Mistake; Their Helpful Fix!

I was thinking contemplating which exact size to get as some rings fit me at 7 3/4 amd some at 8, so I went back and forth a bit. When I placed the order I thought it had been for an 8, but mistakenly was for 7 3/4. I emailed right away to see if they could update it and was met with a pleasant and quick response! They were able to change my order to the correct size, I still got my ring timely, even through the Thanksgiving holiday.

November 10, 2025
Rated 5 out of 5 stars
Verified

Engagement ring

I bought an engagement ring from Keyzar and proposed to my gf. The site is easy to navigate and has a lot of beautiful options to choose from. I was able to favorite some stones that I liked and check them out on different settings. The shipping of my ring came faster than they originally said it would which was nice. It came in a very discrete box that looked nothing like a ring box so she wasn't able to spoil the surprise based on the box or the shipping label.

November 21, 2025

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