Myntra Reviews 2,073

TrustScore 1 out of 5

1.1

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Customers express widespread dissatisfaction with various aspects of the service. Consumers are particularly unhappy with the quality of the products they receive, often describing them as cheap or defective. People also report receiving the wrong items or used products. Reviewers frequently mention issues with the order process, including delays, cancellations, and incorrect deliveries. Many consumers have had negative experiences with customer service, describing the representatives as unhelpful and the support as robotic. Dissatisfaction is also common regarding refunds, with consumers reporting delays, rejections, and unexpected deductions. The delivery service is another source of complaints, with reviewers citing late deliveries and mishandled packages.

Based on these reviews

Rated 1 out of 5 stars

I have received a USPA shirt having Mufti tag which is a duplicate one. when I shared this review on myntra, myntra denied to share this review on public platform.No resolution and no special attentio... See more

Rated 1 out of 5 stars

Last 1month.mayntra always saying bank acount update karo.last 1 month mein mene 15-20times account update kiya.mail through bhi bheja.but myntra se uska koi update nahi hai.koi response nahi.sirf cal... See more

Rated 1 out of 5 stars

I want to share this as an awareness note for all shoppers. I purchased a jacket from Myntra for Rs. 4,213 plus handling charges. However, when the product arrived, the MRP printed on the tag was Rs.... See more

Rated 1 out of 5 stars

Company's helpline number says that one needs to go to the My Order section and raise a call back request to receive a call. Out of the two options there - chat or call back, the call back option is n... See more

Rated 1 out of 5 stars

I ordered All About You Linen Kanjjevaram Saree From Myntra In October 2025, and got it delivered on November 2nd. When I opened the packet, it was a piece of bright pink rubber like fabric, may me, 2... See more

Rated 1 out of 5 stars

Honestly, Myntra has the worst customer service I’ve ever experienced. My order was picked up on Saturday, but even after several days there’s still no refund. Their team does nothing except give... See more

Rated 1 out of 5 stars

Fraud . Delivered an used wrong product instead of a women blazor . In spite of repeated assurances of picking up the wrong product & initiation of refund , same didnt happen as the pick up agent refu... See more

Rated 1 out of 5 stars

On their website they write in such big letters: Return within 30days of receiving your order! However, they do not respect it. For this ladies suit worth Rs 5000/- I reached out just one week after r... See more

Rated 1 out of 5 stars

I am Sumana Mondal , I ordered a large aristocrat trolley from Myntra and which I have paid online 2000 rupees already . But after 20 sepetember there is no update . Neither I am able to receive my pr... See more

Rated 1 out of 5 stars

Myantra its just name but its the worst app . Never buy products the give wrong products ant don't take return . Customer service is very bad have spoken to somany managers but all useless they only m... See more

Rated 1 out of 5 stars

I am extremely disappointed with the recent order I received from Myntra. I had ordered a Black Berry shirt, but what was delivered to me was a torn and garbage product — completely pathetic... See more

Rated 1 out of 5 stars

Very bad customer care service. I ordered a product from Myntra which I didn’t receive but they shows it as delivered. I ordered the product for a function tomorrow. So I contacted the customer care... See more

Rated 1 out of 5 stars

UWorst experience, recently I had ordered co ord set,but got different product.so,I have exchanged this but from 15 days fake massage arrived for out for delivery.but delivery person never reached... See more

Rated 1 out of 5 stars

MYEC1065726104 MYEC1066002028 MYEC1065648763 MYEC1064874237 MYSC1206541078 MYEC1044874237 MYSC1206541078 All these were ordered well in advance for the pujas and birthday of mom and daughter... See more

Rated 1 out of 5 stars

Worst experience Worst experience, I had ordered dress, but got different product.so,I have placed return request but from 03 months i am chasing them, everytime fake delivery attempts they're do... See more

Rated 1 out of 5 stars

I received a wrong product for my recent order (Order ID: 1312292-0401834-7964103. I requested a refund, which has been processed — however, I noticed that ₹23 has been deducted as a “platform... See more

Rated 1 out of 5 stars

Do not buy any such product from Mantra platform, in which it is written not returnable or assorted, these are scams, to sell those products which are defective and do not sell or are left over, I b... See more

Rated 1 out of 5 stars

I've been a Myntra customer for over 10 years and have made hundreds of purchases. Sadly, the service has gone downhill after the Flipkart takeover. I received a used baby dress instead of branded... See more

Rated 1 out of 5 stars

the worst online app. so unprofessional. their delivery agents do not deliver the product . they will just marked failed delivery and when try to raise a complaint they do not action on it . They pro... See more

Rated 1 out of 5 stars

Worst Service of Myntra. We ordered one dress 2nd of October 2025. It's delivered somewhere. We raised a query more than 10 time there is no proper response from the Myntra support team. After that we... See more

Rated 1 out of 5 stars

Myntra has become one of the worst shopping platforms. The products they deliver are nothing like the pictures – cheap quality, wrong sizes, and often defective. Returns and refunds are a nightmare;... See more

Rated 1 out of 5 stars

Myntra states that exchanges are allowed but when you try to exchange the item due to size issues, Myntra cancels the exchange and keeps your money so you are stuck with an item that doesn't fit. Avo... See more

Rated 1 out of 5 stars

In Myntra many products are not being dispatched to the customers as one package and even the amount will not be credited for the missed item. The delivery team or the Myntra support team is not abl... See more

Rated 1 out of 5 stars

Very bad customer care service. There is no direct contact with customer assistance. Do not buy on myntra if you need to return it you can not get any help. Very unreliable company in after sale servi... See more

Rated 1 out of 5 stars

The worst service i ever got from Myntra. Its a fraud they told me for the return of a product but are forcefully doing an exchange which is not even my size and the brand dressberry should shut do... See more

Rated 1 out of 5 stars

I ordered 6 shirts one month ago three to 4 times it delayed still they are saying it will delayed again its showing 1 month later it will share .my payment is also got stuck not able cancel as well a... See more

Rated 1 out of 5 stars

I ordered a perfume from Myntra but received an expired D-Tan face pack. I raised a complaint and clearly requested an exchange, but Myntra refunded the money without informing me. This is not accepta... See more

Rated 1 out of 5 stars

One of the worst app i used recently recently i ordered puma flip flops for 2211 but I received a wrong product i request for refund but they won't accept for 3 times fraud app

Rated 1 out of 5 stars

Worst worst worst!! These myntra app and their team is very fake i orderd my bag on 29th sep and delivery was on 2oct they delyed for two day and the delivery date further they gave me on 4th oct st... See more

Rated 1 out of 5 stars

I ordered size 32 got size 28 and delivery person refused to exchange. There is no way to connect on call. This is pure harrasment. No one listens to customer.call on 8739960256 immediately

Rated 2 out of 5 stars

Asked for an exchange of dress....the procedure they ask us to go through is cumbersome!! Not worth doing online purchases through Myntra when we have a lot of other options!!

Rated 1 out of 5 stars

I had ordered NB shoes. Size 9.5 is what I ordered and wanted to exchange for size 10. When I checked the exchange status it showed me quality check failed when the partner never even came to check an... See more

Rated 1 out of 5 stars

Hello Myntra, My name is Snehal Jhanwar .. I am very old customers of yours.. but these time my experience is worst .. someone have send me a parcel from blue Dart with the same details I ordered and... See more

Rated 1 out of 5 stars

Extremely disappointed! Ordered a few items from the site. Some of the items were extremely poor in quality. One of the items from House of Patudi was the wrong colour. I am trying so hard to try and... See more

Rated 1 out of 5 stars

Same issue with me first case they delivered wrong product and now not picking up. Second I want to return a product for this they are saying product code not match and they are not returning my... See more

Rated 1 out of 5 stars

My experience with Myntra has reached a level that I honestly didn’t think was possible from a so-called ‘reputed’ platform. They delivered the WRONG item to me their mistake, their packaging, t... See more

Rated 1 out of 5 stars

Worst experience ever 0 rating for the customer care service no resolution my refund is stuck from last 15 days and there is no solution from myntra till now. I suggest everyone do not shop from here.... See more

Rated 1 out of 5 stars

They are the worst people . Firstly they will send a broken item and then they will not help with the return and are draggibg the issur since 20 days now and no one is there to refund the money .

Rated 1 out of 5 stars

Very bad experience I don't understand if they not given tag with dress then where I will give them now where I will give tag so now I have to keep dress with me size also very small what should I do... See more

Rated 1 out of 5 stars

This is the most garbage app I have ever seen , basically I have ordered a red party dress and they sent me something very disappointing , I raised a return request and the agent came took my parcel... See more

Rated 1 out of 5 stars

Wrongly updated item as delivered, they are not responding to my calls or my emails. At the end they said it is out of their policy and cannot do anything. Fraudsters

Rated 1 out of 5 stars

Extremely disappointed with Myntra’s service! I ordered a Kent Air Fryer and the delivery is getting delayed with no proper updates. Even after contacting customer care multiple times, no action has b... See more

Rated 1 out of 5 stars

Myntra is such a bad platform where I trusted they told they will exchange my order but they lied me nd when I had called to coustomer care there behaviour is also very bad . So plzz guys don't trust... See more

Rated 1 out of 5 stars

Extremely Disappointed with Myntra! I ordered a product from Myntra and received an empty box! I immediately raised a complaint, but their customer service has been completely unhelpful. Despite be... See more

Rated 1 out of 5 stars

I'd ordered a pull-over from Trendyol and prepaid for it just two days prior to delay through their stupid 'pay now' option. Then on the day of delivery they asked for cod. Because of multiple parcels... See more

Rated 1 out of 5 stars

Don't bother ordering. Myntra consistently fails to ship products on time, but the worst part is their system automatically cancelling orders. They have cancelled my last 7-8 orders automatically! It'... See more

Rated 1 out of 5 stars

Seller review: As a seller extremely disappointed with Myntra onboarding process. No post-setup support at all, no replies to tickets. Before setup there will be a group of people following up daily a... See more

Rated 1 out of 5 stars

ordered a product from Myntra with a promised 30-minute delivery, but it’s been 10 days and I still haven’t received it. Yesterday, the delivery partner was supposed to deliver the package, but at the... See more

Rated 1 out of 5 stars

Your delivery service was honestly terrible. The package came late, handled badly, and the whole experience was a mess. This kind of service is completely unacceptable. Please sort it out.

Rated 1 out of 5 stars

🚨 Beware of Myntra's Wallet Fraud! I want to alert everyone about an unfair practice by @myntra. In May 2024, I received refunds totaling ₹2,221.67 into my Myntra Credit wallet (proof i... See more

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Company details

  1. Clothing Store
  2. Custom T-Shirt Store
  3. Men's Clothing Store
  4. Printed Clothing Store
  5. Streetwear Store
  6. Women's Clothing Store

Information provided by various external sources

MYNTRA offers T-Shirts, Personalized Gifts and more in India. Buy online choosing from a vast collection of Photo Gifts and T-shirt Designs. International shipping available.


Contact info

1.1

Bad

TrustScore 1 out of 5

2K reviews

5-star
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1-star


Rated 1 out of 5 stars

This company rejects the reviews

This company rejects the reviews, sends the orders without tags and then rejects the return for tag not being present during the pick up. The product quality is mostly poor, I did receive some good items but 10 out of 8 items were poor quality.

December 9, 2025
Unprompted review
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Rated 1 out of 5 stars

Avoid buying Perfume from Myntra

This product is a duplicate and not authentic. I will never purchase perfumes from Myntra again. The first item arrived in an unsealed condition, and the replacement I received turned out to be a counterfeit product. Overall, a very disappointing experience

December 2, 2025
Unprompted review
Rated 1 out of 5 stars

Poor management and staff

I received the parcel, but it did not include the dupatta. I raised a return request on 24th November, but they are still not accepting the return. They told me to first get approval from Myntra confirming that the dupatta is actually missing and that I am not making a false claim.
I have called Myntra support countless times regarding this small-amount kurta, yet no action has been taken. I still have the kurta without the dupatta, with the seal tag intact, and they are still not coming to pick it up.
This has been the worst experience with Myntra and the shop. Don’t buy anything from here if you are not sure about the seller and Myntra’s service.


I wrote this review and they even rejected my review

December 5, 2025
Unprompted review
Rated 1 out of 5 stars

No refund. I paid twice for the same product.

I'd ordered a pull-over from Trendyol and prepaid for it just two days prior to delay through their stupid 'pay now' option. Then on the day of delivery they asked for cod. Because of multiple parcels I couldn't differentiate which one was which. So I paid again. I thought oh it's myntra. There's no way they are not going to refund. So I registered a complaint on the same day. Shared every detail of my twice payment on mail/ call whatever. I tried reaching to them every second day. It has been almost a month. No refund. Nothing. Every time I get their rata rataya automated response. Their customer service is pathetic. Just worse. Shopping with myntra has been a horror.

November 13, 2025
Unprompted review
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Rated 1 out of 5 stars

Fake brand products on myntra

I have received a USPA shirt having Mufti tag which is a duplicate one. when I shared this review on myntra, myntra denied to share this review on public platform.No resolution and no special attention paid on the fake product ...just said sorry we apologise for fake product and please be assure we provide 100 % geniune product...means no attention, no penalty on seller for one fake product already circulated through their platform. seriously very disappointed

November 5, 2025
Unprompted review
Rated 1 out of 5 stars

I want to share this as an awareness…

I want to share this as an awareness note for all shoppers. I purchased a jacket from Myntra for Rs. 4,213 plus handling charges. However, when the product arrived, the MRP printed on the tag was Rs. 3,999. I raised this issue, and the team confirmed over email that the extra amount would be refunded. Later, I received a call from a representative named Palak, who gave an unrelated explanation that did not address the concern.
I would advise all buyers to cross-check the MRP on the product after delivery to ensure they are not overcharged. I also followed up over email after the call, but I have not received any response from Akshat so far.

November 28, 2025
Unprompted review
Rated 1 out of 5 stars

Extremely disappointed

Extremely disappointed! Ordered a few items from the site. Some of the items were extremely poor in quality. One of the items from House of Patudi was the wrong colour. I am trying so hard to try and contact these people but to no avail.

November 27, 2025
Unprompted review
Rated 1 out of 5 stars

I had ordered NB shoes

I had ordered NB shoes. Size 9.5 is what I ordered and wanted to exchange for size 10. When I checked the exchange status it showed me quality check failed when the partner never even came to check and then they sent me the shoes after 8-10 days and that too size 5! And the agent who delivered spoke so rudely with my mom I was furious!! What should I do with size 5?😭 then when I put it for exchange again it showed me quality check failed. Literally did not even touch the size 5 shoe and the partner never came to check also. These people are fraud. Disgusting. Myntra.

November 27, 2025
Unprompted review
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Rated 1 out of 5 stars

Bad experience

Last 1month.mayntra always saying bank acount update karo.last 1 month mein mene 15-20times account update kiya.mail through bhi bheja.but myntra se uska koi update nahi hai.koi response nahi.sirf call ata hai account update karo.kitni baar karu.i am going mad very bad experience.myntra is helpless to resolve my problem.and my amount was 1200 something.isase acha amzon hai.jaise hi product return jata hai.account mein immediately paisa transfer ho jata.

November 26, 2025
Unprompted review
Rated 1 out of 5 stars

Myntra is such a bad platform where I…

Myntra is such a bad platform where I trusted they told they will exchange my order but they lied me nd when I had called to coustomer care there behaviour is also very bad . So plzz guys don't trust on Myntra such aa bad app owner should close this app right now only🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮🤮

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Don't bother ordering

Don't bother ordering. Myntra consistently fails to ship products on time, but the worst part is their system automatically cancelling orders. They have cancelled my last 7-8 orders automatically! It's a joke. You place an order, you wait, and they cancel it. Their customer service is equally worthless and provides absolutely no help or solution for this recurring disaster. Complete waste of time.

November 23, 2025
Unprompted review
Rated 1 out of 5 stars

Very bad service

Your delivery service was honestly terrible. The package came late, handled badly, and the whole experience was a mess. This kind of service is completely unacceptable. Please sort it out.

November 23, 2025
Unprompted review
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Rated 1 out of 5 stars

Helpline scam

Company's helpline number says that one needs to go to the My Order section and raise a call back request to receive a call. Out of the two options there - chat or call back, the call back option is never clickable. The chat option is basically meant for them to not hear anything that the customer actually wants to say. Just some stupid options that are completely useless

November 22, 2025
Unprompted review
Rated 1 out of 5 stars

They are the worst people

They are the worst people . Firstly they will send a broken item and then they will not help with the return and are draggibg the issur since 20 days now and no one is there to refund the money .

November 7, 2025
Unprompted review
Rated 1 out of 5 stars

Refund not credited

This is the most garbage app I have ever seen , basically I have ordered a red party dress and they sent me something very disappointing , I raised a return request and the agent came took my parcel and I didn't got my refund even after 1 week till now , every time I open the app the garbage app shows that the status is delivered, which means the product is gone still it's delivered to me , and after calling the worst and more garbage service i.e customer service executive she hopelessly said that we can't refund you because the product is not picked up yet .so finally my product has also gone and even made a big hole on my pocket by not returning my money back , lost of hate garbage app myntra would never recommend to anyone.

November 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Very bad customer care service

Very bad customer care service. I ordered a product from Myntra which I didn’t receive but they shows it as delivered. I ordered the product for a function tomorrow. So I contacted the customer care service and they told me not to cancel the product, it will be delivered within 2 days. Now, it’s showing as refund processed.

November 15, 2025
Unprompted review
Rated 1 out of 5 stars

Myntra called me a cheater

I ordered All About You Linen Kanjjevaram Saree From Myntra In October 2025, and got it delivered on November 2nd. When I opened the packet, it was a piece of bright pink rubber like fabric, may me, 2 meters wrong. I filed a complaint with them and sent the pictures of the product I received. After several follow ups, they said the delivered the right order in pristine condition. According to them, they investigated matter toughly. I am really frustrated, more than the 1200 rupees, its my credibilitythat under scrutiny.

November 2, 2025
Unprompted review

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