Ollie Dog Food Reviews 9,913

TrustScore 4.5 out of 5

4.6

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high-quality products, noting that their dogs love the food and experience improved health, energy levels, and coat condition. Consumers appreciate the convenience of the service and the positive impact on their pets' well-being, particularly for dogs with sensitivities or health issues. People also highlight the effectiveness of the food in managing weight and addressing digestive problems. The excellent customer service and helpful staff are frequently mentioned, with reviewers emphasizing the fast, professional, and friendly support they receive. Consumers value the easy communication, prompt resolution of issues, and personalized assistance with orders and delivery adjustments. The delivery service is also commended for its speed and reliability.

Based on these reviews

Rated 5 out of 5 stars

Excellent customer service and support during my dogs transition to Ollie. Convenient app to make changes to my box for add ons or shipment changes. My dog is so much healthier, no more sensitive stom... See more

Rated 5 out of 5 stars

The Delivery Van Drivers always follow the delivery instructions I have asked. Very helpful leaving the OLLIIE Packages at the front door instead of sitting outside of garage door on a chair or decora... See more

Rated 5 out of 5 stars

We have been feeding Ollie to our Mini Schnauzers for several years now and we love the results! Keeps them hydrated and healthy and their tummies are super happy no matter what age they are. Thank... See more

Rated 5 out of 5 stars

My 6 year old yorkie named Marley absolutely loves y'all's food and he gets so excited for lunch and dinner time now! Thank you for making this food and allowing customers to give incredible food to t... See more

Rated 4 out of 5 stars
Verified

Arrived early, again. While that may be fine for some people, I’d prefer a dedicated delivery date (similar to Amazon’s preferred delivery day). Also, would prefer to get equal packets of differ... See more

Rated 4 out of 5 stars
Verified

Molli is digging the food after a lukewarm start. She is a picky girl and we’ve tried farmers and pets table. Your packaging is smaller and seems more expensive so there’s that… I’ll consider anothe... See more

Rated 5 out of 5 stars

Ollie’s is the best company I have ever ordered from. Deliveries are spot on . The staff at Canine Care are super friendly,helpful and efficient. My Roxie just loves her Ollie’s. She had never looked... See more

Rated 5 out of 5 stars
Verified

Well, I like your company over Farmer's when it comes to the food's plastic enclosure because its so much easier to get the food out. Farmers is better because the insulation they use is so much bette... See more

Rated 5 out of 5 stars
Verified

Ollie was recommended by a fellow dog rescuer. I had recently rescued a Chihuahua who wouldn't eat dog food or people food, even when I cooked for her. She would eat moist cat food, but I knew that... See more

Rated 5 out of 5 stars
Verified

The product is amazing. My dog has an insanely sensitive stomach and his poop was always runny. We tried every type of food the vet recommended but it wasn’t until I finally looked into fresh food and... See more

Rated 5 out of 5 stars

Exceeded my expectations!! After trying various raw, air dried, and other diets, I'm very pleased after just the first day! My dog had no trouble eating it, she did not hesitate like she has with ot... See more

Rated 5 out of 5 stars

We came late to Farmers Dog; our Poodle, Daisy, was 12, with health issues when we started feeding her Farmers Dog. The change in health level(s) were remarkable and although she recently passed (at... See more

Rated 5 out of 5 stars

We decided to get our six year old female Rottweiler Aine on a healthier diet. I did some research and I kept seeing great reviews for Ollie. From day one Aine has loved her food from Ollie. Questions... See more

Rated 5 out of 5 stars

I've been with OLLIE now since I brought home my crazy YORKIE last July 2024 as I wanted her to have the BEST DOG FOOD ! She loves it ! I have an ADORABLE DOXIE now who LOVES the DRY KIBBLE so he'... See more

Rated 4 out of 5 stars
Verified

My dog loves the variety and looks forward to meal time. The package is easy to open and store. My only concern is the timing of delivery. I recently received my order 4 days later than expected an... See more

Rated 5 out of 5 stars

After having to hop out of the Ollie customer service chat queue, I received a personal email from Gina that answered the question I’d typed while waiting for the next representative. Gina provided th... See more

Rated 5 out of 5 stars
Verified

My dog simply loves the food, it's very well done, fast delivery, they are very helpful to serve customers. Thank you Ollie for providing such an incredible service to our puppies.

Rated 5 out of 5 stars

High-quality food, with fast delivery. My overweight pup has lost 3 pounds (quite a bit of weight on her medium-sized frame). Her energy is soaring, and her coat is shiny. I highly recommend Ollie Fre... See more

Rated 5 out of 5 stars

Love, love, LOVE the black friday deal i got! Couldnt have asked for a better deal. Two packs of treats, a canister of calming chews, welcome pack, licking mat, and 27 packs of food in 4 delicious var... See more

Rated 5 out of 5 stars

Very good communication. Very Happy with Ollie! They have been excellent notifying me about all details of their excellent product. My pet Stella began her formative puppy growth on Ollie and now is... See more

Company replied

Rated 5 out of 5 stars

I think Ollie gave my dog at least two more years of life just because he was so ill and so many things were going wrong. He had a horrible skin condition and he was having spinal issues and there wer... See more

Rated 5 out of 5 stars

I've been using Ollie for 6 months now and have no complaints. Before, I had tried a few other fresh brands and they just didn't work for us, mostly because my dog (Italian Greyhound who typically is... See more

Company replied

Rated 5 out of 5 stars

The food is exceptionally healthy and convenient! Every time I have spoken to the company, they have been knowledgeable about every aspect of their products and willing to answer any question about ca... See more

Rated 5 out of 5 stars
Verified

Taffy is a 9 lb Maltipoo. She is a picky eater with a small appetite. She loves this food so much- I do not have to feed her by hand as I've done for 10 years. Ollie is working with me on adjust... See more

Rated 5 out of 5 stars

Dagny loves her Ollie food! She is healthy, her coat is soft and lustrous, I use that term because of the compliments we receive. Jamie at Ollie helped me make adjusts to my delivery schedule, fast an... See more

Rated 5 out of 5 stars

I am so impressed with the service and helpfulness of this company. My Granddog loves his Ollies put on his food as a topper. He licks the emptied package and all I have to say is, “do you want your O... See more

Rated 5 out of 5 stars
Verified

The best thing about Ollie is that my dog Elia, likes it and she can be picky. I struggle to find a taste she likes and that is nutritious. With Ollie I find that. The problem I have is the cost. I st... See more

Rated 5 out of 5 stars

I have been impressed with the ease of contacting and the speed of professional (and friendly) replies to my questions. Finding healthy and good dog food for a dog with chicken allergies is difficul... See more

Company replied

Rated 5 out of 5 stars

Ordered my first box of Ollie dog food and I have two dogs and looks like they forgot Eddie’s food and within a few minutes the customer service rep fixed the problem with no arguments. It was refresh... See more

Company replied

Rated 5 out of 5 stars

This experience with OLLIE has been the absolute best my Sid is a French Bulldog he knows he gets food that comes from the UPS man he gets so excited when he sees a delivery that he starts doing his r... See more

Company replied

Rated 5 out of 5 stars
Verified

Ollie has helped get my pup happy and healthy. I am a big believer in keeping your body healthy so why wouldn’t I do this for my dog? We were regularly going to the park and on walks, roughly 5... See more

Rated 5 out of 5 stars
Verified

Our Schnoodle is allergic to quite a few things & I am beyond thrilled that we found recipes from Ollie that not only are safe for him, but that he loves! Meal time is again enjoyable for him! THANK Y... See more

Rated 5 out of 5 stars

Very responsive company - much more so than some other companies that provide similar, fresh food. I needed a shipment postponed at the last minute, a day later than the official postpone date, and th... See more

Rated 3 out of 5 stars

I bought Ollie locally for a long time, and my dog ate the chicken flavor. I proceeded to order it online, and was sent a variety of flavors. He would not eat The Turkey and Blueberry mixture. I conta... See more

Company replied

Rated 4 out of 5 stars
Verified

The app and ordering and reminders and ability to change delivery dates is a great feature. Delivery is always on time and frozen. And Sierra loves the food. You got this

Rated 4 out of 5 stars
Verified

Great food dogs love it , but just too expensive. I know quality come with a price but 500 a mouth to feed the dog is a little much, Unfortunately for my family.

Rated 3 out of 5 stars

Packaging was well protected but I was expecting larger sized portions. I put one package in the fridge to defrost per the instructions and plan to start giving it to my pet tomorrow.

Company replied

Rated 5 out of 5 stars

So much better than the other dog food options. I’ve made my dog food for 20 years but needed some service to ease the burden. I have 5 big rescues. Looks like Ollie is my solution!

Rated 4 out of 5 stars

This is no fault og Ollie but my dog is old and very picky eater. She will not eat the salmon and coconut trees. She didn't like the prebiotic treats. And the first food I opened she only ate a few bi... See more

Rated 5 out of 5 stars

It was hard to get my dog food and figure out my order, but they took the time to make it right  I still not have received my food for my dog. It was supposed to arrive today. The only thing that arr... See more

Company replied

Rated 5 out of 5 stars

Our corgi loves olllies! It has kept her so healthy and energetic! It also has kept her weight under control! We love Ollie’s!

Rated 5 out of 5 stars
Verified

Great product my dog absolutely loves and easy website to change date of delivery keep up the good work

Rated 5 out of 5 stars
Verified

My dogs loves your food and any issues I have ever had, customer service always makes it right.

Rated 5 out of 5 stars

Very friendly service. Helped me wirh my order. Made my 1st time ordering a breeze and helped me get a promotion sale. Glad to try Ollies.

Rated 5 out of 5 stars
Verified

Our dog 17 yr old peekaboo was getting thinner, bonier, weaker, and did not want to eat much any longer. He was vomiting his dry foot which I wet down for him and he would vomit the same brand of th... See more

Rated 5 out of 5 stars
Verified

The food packaging is excellent. It is easy to open and the feeding instructions are clear.

Rated 3 out of 5 stars
Verified

My dog likes your dog food. It is expensive and I will use it until I can’t afford it any more. Lowering the price will help.

Rated 5 out of 5 stars
Verified

I’ve been using Ollie for my older dog, and he absolutely loves it. He seems younger and healthier now. I highly recommend this product! However, I have a small freezer and can’t keep much produ... See more

Rated 5 out of 5 stars

I give Ollie a 10/10 for the quality of their food, packaging, and service—truly exceptional! I’m extremely satisfied with every aspect and hope Ollie continues to maintain this high standard. Thank... See more

Rated 5 out of 5 stars

She was so sweet, professional, and really listened to everything I said. My order arrived cut open like it had gotten ripped during packaging, and she understood immediately. She did not make... See more

We perform checks on reviews


Company details

  1. #21 of 74 best companies in Pet Store
  2. #3 of 8 best companies in Animal Feed Store
  3. #16 of 69 best companies in Pet Supply Store

About Ollie Dog Food

Written by the company

Our Fresh Dog Food
Our Baked Dog Food
Learn About Us
Ollie Blog
FAQs

About Ollie Dog Food

We adore dogs and believe that feeding them well is the best way to show our love. So we created Ollie: fresh dog food meals made from real ingredients, formulated by a vet-nutritionist, and tailored to your dog’s individual needs. Learn more about us at myollie.com and feel free to get in touch with us at caninecare@myollie.com.

Money-Back Guarantee

Our Promise

If our food doesn’t make your pup’s tastebuds do backflips, we’ll refund your first box. Paw's Honor.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 94% of negative reviews

Typically replies within 1 week


Rated 3 out of 5 stars
Verified

Ollie was very helpful, but...

Ollie was very helpful when I needed to cancel my monthly order and when I started the subscription back up, but when I emailed them that we may be euthanizing my dog and I needed to cancel the subscription, again, I never heard back. I also asked if I could possibly get a refund on the food that just shipped, but they never answered if this was possible or not. I wrote them a second time because I didn't hear back, but they still have not emailed me. I don't mind if I can't get a refund, but I'd really like a response from them. They were quick to reply when I originally cancelled but now they won't even get back to me. It has been several days since I wrote them.

December 4, 2025
Rated 1 out of 5 stars

Terrible Business Model - Rip Off…

The food is supposedly more healthy than kibble or dry dog food and our dog seems to like his food better with fresh wet food, but he has been putting on too much weight as a result. The worst part is the business practices of this company. The food costs more than what we pay for human food and they set it up on recurring shipments to where we receive more food than our dog can consume and they make it almost impossible to cancel shipments. The orders are set up to where you cannot temporarily suspend shipments or initiate when you want to order. Imagine your car driving into the gas station and filling up on its own regardless of your gas gauge. You either have to be completely in or completely out AND it takes a concerted effort to figure out how to navigate through the website to cancel the service. If you sign up for these products, expect to pay to be billed more than $200 per month. There is not even a way to remove your credit card information once it has been entered into your profile. Stay away from this business unless of course you can afford to throw money away!

December 6, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

I adopted my baby about a month ago and…

I adopted my baby about a month ago and switched her on to Ollie. She was on pedigree :( But she was in a shelter. Her skin and coat are just amazing in the month we have been on Ollie. Everyone always brags on how beautiful her skin an coat are. Also the customer service is top notch. I love that I feel supported along the way.

December 2, 2025
Rated 4 out of 5 stars
Verified

My dogs love your food

My dogs love your food. I would have given five stars but three of my packages had a top cover that was cracked open. This has happened before. I think it’s from the extreme cold of the dry ice packets.
I have to use these open packages first even though I have older ones that I should be using instead.

December 3, 2025
Rated 3 out of 5 stars
Verified

We recently signed up for the 1/2 fresh…

We recently signed up for the 1/2 fresh and 1/2 subscription dry. Maxwell is thriving with the blend. He’s like a new dog. Then the dry is outta stock. Frustrating - finally finding a great combo that Max loves. Persevere. We hope the dry is back in stock SOON. Michele and Maxwell (the dog) :)

December 3, 2025
Rated 5 out of 5 stars
Verified

Great

Great, healthy food for my dog who's pretty much allergic to everything! Absolutely wonderful customer service with real people! Couldn't recommend a better company to take care of my fur baby

December 3, 2025
Rated 5 out of 5 stars
Verified

The service I received was exceptional

The service I received was exceptional. My packages were being delivered to another wrong address. The customer service was instrumental in getting the shipment rescheduled and rerouted through another delivery service at no additional charge.

December 2, 2025
Rated 5 out of 5 stars
Verified

Excellent customer service

My dogs food came back thawed. Being an anxious parent I threw it away and let Ollie know. They immediately replaced the food, making sure it came perfectly frozen this time around. Thanks a lot!

December 2, 2025
Rated 4 out of 5 stars
Verified

Love the food and the service is great

Love the food and the service is great, but the last 2 shipments came a few days late with no communication that was difficult bc I was afraid I was going to run out of food. But when I called the company they helped rectify the situation so that part was helpful.

December 2, 2025
Rated 4 out of 5 stars
Verified

Ollie dog food is great

Ollie dog food is great. My picky eater just vobbles it up and no more scratchy, itchy skin. Unfortunately the cost is too high for me to continue using it I love my pup but times are tough so I will have to look for a less expensive alternative.

December 4, 2025
Rated 5 out of 5 stars
Verified

I've had a great experience so far

I've had a great experience so far. My dog loves Ollie's and licks her bowl clean every night. They are very easy to work with and I look forward to seeing the positive results in my pet.

December 2, 2025
Rated 5 out of 5 stars

Good Golly OLLIE‼️

Good Golly OLLIE‼️
I am truly amazed with the quality of the product this Dog Food Company supplies! OLLIE Dog Food is rich with the meat, veggies & vitamins it claims. My 2 Great Danes literally lick their food bowls clean! I also am impressed with the packaging of the Fresh Frozen Food. Arrives in a freeze dried box with dry ice packs located in the top of packaging. Delivery Drivers are extremely helpful and friendly. The cost is a bit pricey however when you consider the quality of food your pet is receiving and the difference you can see in their improved health condition and activity levels it is well worthwhile! The added Treats Bonus is always a nice surprise! WAY TO BE OLLIE! Thank You For the Love & Special Efforts made to make such a quality Dog Food! 🐾🐾
Dee Dee Cato
Bryant, AR

December 5, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Ollie Great food Exemplary service

Akasha my picky Shiba Inu loves the food! We saved each others life and she means the world to me! She was abused in ways no living being should have to endure, and she was born into a horrible situation, the day after I lost my daughter Bella at 24. Bella's spirit is in Akasha I want the best for her! Ollie is great! Bellaforever.org Akasha Oade Instagram

December 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look