Organic catalogue Reviews 474

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers appreciate the wide selection of products, especially the heritage varieties, and the clear pricing. People are satisfied with the quality of the seeds and plants, noting they grow well. The service is also praised for its data protection practices. Consumers highlight the prompt delivery service and good communication throughout the process. The plants are well-packaged, arriving in healthy condition. The website is user-friendly, and the customer service team is helpful and efficient. Reviewers also appreciate the company's honesty in clearly indicating when products are not organic.

Based on these reviews

Rated 4 out of 5 stars
Verified

Quality Products and bare root plants will hopefully grow and crop well. We have ordered from Organic Catalogue before as we like natural, possibly organic products for our garden. The only thing with... See more

Company replied

Rated 4 out of 5 stars
Verified

Seeds look amazing. They are for a present for a young lad just starting an allotment. They all arrived but the packaging could have been better as the flat box had gaps at both ends and the packets... See more

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Rated 4 out of 5 stars
Verified

I have always had prompt delivery of my seeds ordered through you. However I would like to see a more diverse range of multi- coloured vegetable seeds in the future.

Company replied

Rated 4 out of 5 stars
Verified

Plants arrived quickly. The boxes they were packed in were fairly robust. What has let this company down is using Yodel for delivery. Half the plants were out of the plastic tray in both parcels... See more

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Rated 5 out of 5 stars
Verified

First and foremost, it does exactly what it says on its tin, provides gardeners with organically grown seeds and plants. I like its honesty too, indicating very clearly when seed or plants are not o... See more

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Rated 3 out of 5 stars
Verified

Irritating to be asked to award stars before the package has arrived. Now it is here it is OK. Onion sets a bit small, but hopefully that just means small, but more, onions. I wanted to point out t... See more

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Rated 5 out of 5 stars
Verified

All plants were packed well for transport and healthy looking plants turned up on my doorstep. Love supporting a Organic company because you know your seeds, plugs or plants are not mucked about with... See more

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Rated 3 out of 5 stars
Verified

This is an interesting company. Their products are only average in quality, some being better than others. However, their pricing model is appalling and cannot be recommended - invariably a few days a... See more

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Rated 5 out of 5 stars
Verified

Good customer service, immediately speaking to a real person makes all the difference. Staff are friendly, knowledgeable and always try to help with orders. Plants arrive healthy and I have not had an... See more

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Rated 3 out of 5 stars
Verified

Ordered a few things from Organic Catalogue, and we're already members of the Seed Library so was expecting good things. Delivery was OK but a bit disappointed after opening the plant and seeing one d... See more

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Rated 5 out of 5 stars
Verified

I bought the product "Grazers" to ward off the cabbage flies from my kale and cabbages, and it really works. These butterflies still visit my brassicas, but they seem somehow inhibited to lay their eg... See more

Company replied

Rated 5 out of 5 stars
Verified

There is a wide choice of organic products,pricing is clear and if not organic eg a few flower seeds this is clearly stated.Package arrive safely with good "on the way" emails.Everything I ordered wa... See more

Company replied

Rated 3 out of 5 stars
Verified

I ordered 12 tomato plants which were dispatched as two separate orders. The first arrived about a week ago, but the second, while apparently in transit a day later, have still to arrive. The six plug... See more

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Rated 3 out of 5 stars
Verified

Ordered organic Charlotte potatoes, but received non-organic ones without any explanation (e.g. ‘difficulty sourcing this year’) or apology. On looking back in ‘Organic Gardening Catalogue’ only 5/30... See more

Company replied

Rated 5 out of 5 stars
Verified

I only ordered the catalogue so can't give much input. The catalogue is great, lots to choose from, reasonable prices, and quick delivery. I ordered and received my products in good time, well... See more

Company replied

Rated 3 out of 5 stars
Verified

I like the fact that you are offering Moroccan Cress. It's actually a close relative of lettuce, very similar to Italian long-leaf varieties, and it's easy and fool-proof as a 'cut-and-come-again' sa... See more

Company replied

Rated 5 out of 5 stars
Verified

I ordered 2 Original Chrome Veggie beds. They were delivered the next day in perfect condition and are now assembled in the garden. Assembly was straightforward- the hardest part was unpacking the w... See more

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Rated 5 out of 5 stars
Verified

a lovely company to support lovely organisation to get great seeds from. Any time I've had a query the team are really helpful. Have happily bought from them for decades

Company replied

Rated 3 out of 5 stars
Verified

The items arrived quickly and as ordered, but the packaging was excessive. Bags of compost and similar items do not need to be packaged in cardboard boxes. A simple label on the bag would be sufficie... See more

Company replied

Rated 5 out of 5 stars
Verified

Professional shopping & delivery. Easy shopping via website. Competent courier delivered safely and on time. Just what you hope for with online shopping & delivery

Rated 5 out of 5 stars
Verified

I have been purchasing products such as organic seeds, with great results. Plus items from Organic catalogue 3 years. Always pleased to use this catalogue good results. Quality at excellent prices wit... See more

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Rated 5 out of 5 stars
Verified

I made a silly mistake of ordering goods for the wrong address, spoke to your customer service agent who was fantastic, corrected the records,updated the system and reordered my goods. That is fab c... See more

Company replied

Rated 5 out of 5 stars
Verified

The Organic catalogue is a responsible company which follows careful data protection in its dealings with the customers. The seeds and plants which it sells are of good quality and grow well. Other me... See more

Company replied

Rated 3 out of 5 stars
Verified

in recent years the choice of organic seeds and onion sets have reduced and the prices have increased. The removal of special postage rate for seeds only has gone. All of these mean we are less happy... See more

Company replied

Rated 5 out of 5 stars
Verified

I have always grown organic vegetables, but finding heritage seeds and organic plug plants was hard until I came across the organic catalogue. They provide perfect organic produce for the home grower,... See more

Company replied

Rated 4 out of 5 stars
Verified

Following loss of a package of seeds through Royal Mail - an email with photo evidence resulted in immediate replacement now received. Brilliant

Company replied

Rated 3 out of 5 stars
Verified

My bare root strawberries were delivered. They looked quite dry. Soaked them and they revived. No instructions for planting. And couldn’t find instructions on your website. Maybe clear sign posting ne... See more

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Rated 5 out of 5 stars
Verified

My order came quickly and well packed. Garlic was good but the size of the elephant garlic cloves was bigger than I have ever had from other suppliers. Excellent value for money. Looking forward... See more

Company replied

Rated 5 out of 5 stars
Verified

Quick delivery, good germination rates. I grow the climbing courgette waveclimber every year with great success. This is the only courgette i will ever grow. It has much heavier yields than a bush t... See more

Company replied

Rated 3 out of 5 stars
Verified

Unfortunately this transaction was hacked and although they did not get my card details and my order has gone through, the hackers knew that I had placed an order and tried to get my details by impers... See more

Company replied

Rated 5 out of 5 stars
Verified

Lots of seeds to choose from including old heritage varieties. As a beginner I have chosen vegetable seeds that are suitable for the novice!! I'm looking forward to seeing them sprout and grow.

Company replied

Rated 5 out of 5 stars
Verified

Timely delivery, good communication and I got what I ordered! Great to have Jazzy potatoes available - I’m really looking forward to harvesting some around Christmas time, thank you.

Company replied

Rated 5 out of 5 stars
Verified

My bulbs arrived a bit sooner than expected, all present and, without opening the bags to check in detail, they look very good. Happy with this service

Company replied

Rated 5 out of 5 stars

I brought 2 organic blueberry plants from organic catalogue. They arrived looking really healthy and packed well. I really like the company and the products they offer.

Company replied

Rated 5 out of 5 stars
Verified

Intuitive website & prompt delivery of top quality plants. I also needed to speak to customer service as I had made an error whilst ordering and the lady I spoke to was really helpful and efficient. N... See more

Company replied

Rated 5 out of 5 stars
Verified

Prompt service delivery. Plants - strawberry hanging baskets and lettuce - were well packaged and delivered in good time. Very satisfied.

Company replied

Rated 5 out of 5 stars
Verified

The compost and mulch were delivered straight away and I was kept up to date about the elephant garlic. The elephant garlic cloves are large and good quality. very pleased.

Company replied

Rated 5 out of 5 stars
Verified

I love the Organic Garden Catalogue. Have used it for years. Very reliable. A good choice of seeds and all do well. It is my go to catalogue in the Autumn to plan ahead for the New Year on our allot... See more

Company replied

Rated 5 out of 5 stars
Verified

Your website is easy to use, with swift delivery. Polite and helpful responses to telephone enquiries.

Company replied

Rated 5 out of 5 stars
Verified

I know its a good product as people on our allotment use it, its the price and quantity. Two bags for the price of one. Many thanks.

Company replied

Rated 4 out of 5 stars
Verified

Lots to choose from. Easy to order. Yodel let you down though! 2 days later than stated for delivery

Company replied

Rated 4 out of 5 stars
Verified

The sets which I had ordered came in good time, well packed, not exactly what I had asked for but all right. it is late in the season.

Company replied

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Company details

  1. #10 of 13 best companies in Garden
  2. #18 of 22 best companies in Garden Center
  3. #7 of 9 best companies in Garden Furniture Shop
  4. #1 of 1 best companies in Land Allotment
  5. #5 of 6 best companies in Seed Supplier

About Organic catalogue

Written by the company

Welcome to the official TrustPilot profile for The Organic Gardening Catalogue

Thank you for sharing your feedback with us. Each review you share helps us understand what we’re doing right and where we can improve, helping us make the experience better for all our customers.

Our thoughtfully curated selection of organic gardening products ensures that every gardener can find what they need to help their gardens flourish. From seeds and plants to gardening tools, we've got everything you need.

Shop on our website today Our Special Offers

 

Vegetable Seeds Vegetable Plants

Flower Seeds Bulbs
Fruit
Seed Potatoes Garlic Bulbs Onions & Shallots
Join Our Gardening Club

Contact info

4.1

Great

TrustScore 4 out of 5

474 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically takes over 1 month to reply


Rated 1 out of 5 stars
Verified

Order not arrived

Order not arrived. Confirmation email on 28Nov that order would be dispatched within 72 hours - it’s now 6Dec and no delivery and no further emails re dispatch…

November 28, 2025
Rated 5 out of 5 stars
Verified

I just love the amount and quality of…

I just love the amount and quality of the bulbs

November 22, 2025
Organic catalogue logo

Reply from Organic catalogue

We're happy to hear that you are satisfied with the quantity and excellent quality of the bulbs you received! Thank you for your feedback.

Kind regards,
Hannah
The Organic Gardening Catalogue

Rated 4 out of 5 stars
Verified

Helpful service.

Helpful service.

November 23, 2025
Organic catalogue logo

Reply from Organic catalogue

Thank you for your feedback! We’re pleased to hear you found our service helpful.

Kind regards,
Hannah
The Organic Gardening Catalogue

Rated 5 out of 5 stars
Verified

Arrived safely

Arrived safely. Thank you

November 22, 2025
Organic catalogue logo

Reply from Organic catalogue

We're happy to hear that your order arrived safely. Thank you for letting us know about your experience!

Kind regards,
Hannah
The Organic Gardening Catalogue

Rated 4 out of 5 stars
Verified

Good

Good, prompt service

November 14, 2025
Organic catalogue logo

Reply from Organic catalogue

Thank you for your kind words! We’re glad you’re happy with the service.

Kind regards,
Hannah
The Organic Gardening Catalogue

Rated 4 out of 5 stars
Verified

Loss of seeds replacement

Following loss of a package of seeds through Royal Mail - an email with photo evidence resulted in immediate replacement now received.
Brilliant

November 19, 2025
Organic catalogue logo

Reply from Organic catalogue

We appreciate you bringing this to our attention. We are happy to hear that we could resolve the issue with the package and provide a swift replacement. Thank you for your feedback.

Kind regards,
Hannah
The Organic Gardening Catalogue

Rated 5 out of 5 stars
Verified

Is to order goods ,great service

Is to order goods ,great service

November 19, 2025
Organic catalogue logo

Reply from Organic catalogue

We are happy to hear that you had a great experience ordering goods. Thank you for your positive feedback; it means a lot to us.

Kind regards,
Hannah
The Organic Gardening Catalogue

Rated 5 out of 5 stars
Verified

Two for the price of one

I know its a good product as people on our allotment use it, its the price and quantity. Two bags for the price of one. Many thanks.

November 20, 2025
Organic catalogue logo

Reply from Organic catalogue

We’re glad to hear that you’re happy with the quality of the product and that it’s popular on your allotment. Thank you for your feedback regarding the pricing and quantity – we always aim to offer great value for our customers.

Kindest regards,
Meg.
The Organic Gardening Catalogue.

Rated 5 out of 5 stars
Verified

a lovely company to support

a lovely company to support
lovely organisation to get great seeds from. Any time I've had a query the team are really helpful. Have happily bought from them for decades

November 19, 2025
Organic catalogue logo

Reply from Organic catalogue

We appreciate your long-time support. It's great to hear that our seeds meet your expectations and that our team has been helpful when you've had questions. Thanks for sharing your positive experience!

Kindest regards,
Meg.

The Organic Gardening Catalogue.

Rated 1 out of 5 stars

Amaryllis Bulbs

I ordered 4 amaryllis bulbs as a present for a friend. I was so embarrassed when I asked if she liked them and she told me I was very kind but they had mould on them and were very light also the roots had shrivelled and despite her putting the roots in shallow water they did not revive. I bought these on offer but shall not purchase anything from this company anymore as it is wasted. I would suggest going to somewhere like Gardening Express who have excellent quality bulbs and at very competitive prices.

November 19, 2025
Unprompted review
Organic catalogue logo

Reply from Organic catalogue

We’re very sorry to hear about your experience with the amaryllis bulbs. We take the quality of our plants and bulbs very seriously and regret that these did not meet the usual standard.

As there are no contact details left on this review, we’re unable to address this directly with you. If you do wish to get in touch, please contact our customer care team so we can discuss a resolution and ensure your concerns are fully addressed.

Kind regards,
Hannah
Organic Gardening Catalogue

Rated 5 out of 5 stars
Verified

Very helpful when parcel went to my old…

Very helpful when parcel went to my old address

November 16, 2025
Organic catalogue logo

Reply from Organic catalogue

We're happy to hear that we could help you when your parcel was misdirected. We appreciate your valuable 5 star review and your time.

Kindest regards,
Meg.
The Organic Gardening Catalogue.

Rated 5 out of 5 stars
Verified

Happy Customer for 20 years,

Firstly, organic, secondly, a great service from beginning to end.

November 12, 2025
Organic catalogue logo

Reply from Organic catalogue

We appreciate you taking the time to share your positive experience with our organic products and service. We are so glad you were happy with everything!

Kind regards,
Hannah
Organic Gardening Catalogue

Rated 5 out of 5 stars
Verified

This company provides good information…

This company provides good information about their products.

November 4, 2025
Organic catalogue logo

Reply from Organic catalogue

We're happy to hear that you found our product information helpful. Thank you for taking the time to share your positive experience with us!

Kind regards,
Hannah
Organic Gardening Catalogue

Rated 4 out of 5 stars
Verified

Good products.

Good products.

November 2, 2025
Organic catalogue logo

Reply from Organic catalogue

Thank you for your positive feedback. We are so pleased you were happy with the good products received.

Kind regards,
Hannah
The Organic Gardening Catalogue.

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