Paul Fredrick Reviews 3,013

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's product offerings, highlighting the superior quality and meticulous attention to detail in the clothing. Consumers appreciate the easy-to-navigate website, efficient communication, and the availability of discounts. The ordering process is streamlined, and many reviewers value the convenience of shopping from home. People express satisfaction with the prompt delivery service and the company's responsiveness in addressing any issues. The reasonable pricing and the overall value for money are frequently mentioned as positive aspects. Many reviewers also appreciate the excellent customer service, with staff members being helpful and professional. The company's commitment to keeping customers stylish and providing a wide selection of quality products is highly valued.

Based on these reviews

Rated 5 out of 5 stars
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I love Paul Fredrick clothes! Just bought a green holiday cardigan sweater for Black Friday, and it arrived today. Fits perfect, feels fabulous, looks sharp. I'm especially excited about visiting the... See more

Rated 5 out of 5 stars
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I had been a previous customer of Paul Frederick and left due to what I refer to as “stail products”. I recently viewed an ad on Facebook showing a new line of dress shirts and immediatley decided to... See more

Rated 5 out of 5 stars
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PF always has great service and unlike many european shirt makers, realize that past a 17 inch neck does not mean we're dragging our knuckles on the ground. Anything over 17 inches in the neck automat... See more

Rated 5 out of 5 stars
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I have been a customer of Paul Frederick about 12 years or so. I purchase suits, sports jackets, pants, shirt and ties, shoes and all different other accessories. And all of these things are good qua... See more

Rated 5 out of 5 stars
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Ordered for the first time two for Christmas gifts last year for my husband ~ truly the classiest shirts ever. The fabric, the color choices, and best of all, the 10 star customer service. My husban... See more

Rated 5 out of 5 stars
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I've been a Paul Fredrick customer for a very long time, each a every dealing I've experienced with Paul Fredrick have been great. As what's called a big & tall personal (6'-6", 250 lb. person) the sh... See more

Rated 5 out of 5 stars
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I was excited to discover a brick-and-mortar Paul Fredrick store at Boca Town Center. As much as I like the catalog, seeing the actual clothing is even better. The selection this season seems a bit li... See more

Rated 4 out of 5 stars
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I found the ordering process not as good / easy as other sites these days. I am especially disappointed that a shirt I particularly wanted was sold out with no back order option. Once a style /... See more

Rated 5 out of 5 stars
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Too early to tell, however, the lady we talked to in ordering,helped us so much! I believe we left an excellent recommendation for her! Haven’t received our orders yet, so please, check back after C... See more

Rated 4 out of 5 stars
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your web site was not user friendly--order shirt in my size when got to check it was in another/ wrong size. without checking carefully would have gotten the wrong sizes. chat responded that size i... See more

Rated 5 out of 5 stars
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Website setup made it easy to view products and order online. Able to read details about the clothing, and determine appropriate size which is always important. Also nice to read client reviews and th... See more

Rated 4 out of 5 stars
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I have always preferred your dress shirts and ties to other brands I've tried. Too many post purchase emails beyond order confirmation and shipment notification. Other than sale prices most of your... See more

Rated 3 out of 5 stars
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my husband loves your shirts I order online for tall men are perfect for him. I was so glad to see actual store in town center mall boca Raton fl l, but the salesperson long dark hair was all over the... See more

Company replied

Rated 5 out of 5 stars
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Paul Fredrick dress & sport shirts, sweaters & sport coats are the staple of this company. They are simply the finest in the industry. Now, some shoppers may find products a little pricey. But when yo... See more

Rated 5 out of 5 stars
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Shopping online was a breeze. Website navigation is excellent and website is very user-friendly. I must commend customer service as well. I purchased something by accident, my fault, emailed custom... See more

Rated 5 out of 5 stars
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I have been buying my sons shirts for birthdays and Christmas for several years. The quality is exceptional and the monogram makes it such a personal gift. I get embarrassed buying them the same thing... See more

Rated 5 out of 5 stars
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I forgot to apply my 25% off code before I placed my order. I sent them an email Asking if they could help. I got an immediate reply- from a real person, telling me they had issued me a $50 credit an... See more

Rated 5 out of 5 stars
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Repeat Paul Fredrick customer. They produce great men’s clothing, represent them well in their catalogs and website. Company is straight forward, easy to deal with. Customer Service is prompt if you e... See more

Rated 3 out of 5 stars
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Wish you still offered slim fit option. Disappointed to hear that was eliminated. Took 5 days since my order to get my first shipping notice. Did change in ownership cause this?

Rated 3 out of 5 stars
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My package was shipped via UPS Ground Delivery. My package never arrived. UPS picture of the package being delivered was NOT my front door and I did not recognize the partial picture of the door and... See more

Company replied

Rated 5 out of 5 stars
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Great products and customer service ! I like the quality and designer appeal of their apparel . I purchased a sweater and the day I received it in the mail , it went on sale online . I called custome... See more

Rated 5 out of 5 stars
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I've ordered on-line from Paul Frederick many times in the past. This was my first visit to their store at the Boca Mall. Very impressed. Professional, expert service. Appreciated the advice & recomme... See more

Rated 3 out of 5 stars
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The quality of your shirts is inconsistent. I generally like the two ply no-iron ones made in Vietnam. Some of the no-iron cotton shirts, however, feel cheap. Also, your shipping charges and $2.99 for... See more

Rated 5 out of 5 stars
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I like the fact I can buy quality clothing at a reasonable price from the comfort of my home. I have visited many brick and mortar facilities to buy something only to arrive and discover the item is n... See more

Rated 3 out of 5 stars
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Generally I have a positive view of Paul Fredrick merchandise. I was disappointed in a recent order when one of 3 white shirts I ordered was slightly yellowed and of old inventory. Fortunately I... See more

Company replied

Rated 5 out of 5 stars
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Easy to use website, chat was very helpful. Small bug in the shipping notification at first but chat explained and shipping was within expectations. Quality has always been good, that's why I continue... See more

Rated 5 out of 5 stars
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Well priced. Good quality. Nice clothes. Good customer service. Speedy delivery. Moans? Only one. They do not sell finished pants in anything longer than 35.5 inch inseam. C'mon, PF, there are... See more

Rated 5 out of 5 stars
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I like ordering online from their Website and always got great service. I am on the their mailing list so I know of any sales or specials. Also with every order I receive their latest catologs with 2... See more

Rated 5 out of 5 stars
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Kaitlynn is wonderful! My husband and I were in the mall last week and only went into the store because she was at the entrance and very informative and friendly. Today I went back to shop for Chr... See more

Rated 5 out of 5 stars
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I have gotten a lot of compliments every where l go wearing Paul Fredrick outfits. Paul Fredrick has done a very good job keeping me in style. Paul Fredrick has very good taste and that suits me just... See more

Rated 5 out of 5 stars
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I have been wearing Paul Fredrick dress shirts for about 5 years now and they are amazing. They fit perfectly and they wash up and dry wrinkle free. Very important because I hate to iron. Super com... See more

Rated 5 out of 5 stars
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The Website is straightforward and exceedingly easy to navigate. The discount codes work like a charm. The clothing is high quality with exquisite attention to detail. The returns and exchange policie... See more

Rated 5 out of 5 stars
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Fabric is a bit thin on 8 dress shirts I have bought. Sizing is good. Appearance of my shirts with accent trim was exceptional. Colorful buttons make the shirts pop.

Rated 5 out of 5 stars
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I have purchased clothing from Paul Fredricks for a couple of years. Good, quality clothes at reasonable prices delivered in a timely fashion - a clear 10 out of 10.

Rated 4 out of 5 stars
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I really like the shirts and noticed the costs of the dress shirts certainly have gone up. The monogram on the shirt has gone up 15 %. Is that a big difference NO but the costs go up and when the cost... See more

Rated 5 out of 5 stars
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I purchased quality shirts at a very affordable price and received a discount as well. The order was easy to place and I received it in 4 days. As a bonus, communication from the start of the orde... See more

Rated 4 out of 5 stars
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Great styles and good quality clothes. Some sizes are less than true. Lower purchase requirement for free shipping. Great customer service.

Rated 5 out of 5 stars
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Hands down... the absolute BEST dress shirts for the price point. I typically am not keen on ordering clothing online, sizes, fit issues, etc.... I ordered three to try PF out. Will certainly be back... See more

Rated 5 out of 5 stars
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High quality clothing. Quick delivery, and i get many compliments when I am Stylin and Profilin in a shirt & sport coat or any other of your clothing.

Rated 5 out of 5 stars
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The dress shirts are absolutely the most comfortable and reasonably priced shirts that I have purchased in my 50 years as a pastor. The quality and comfort of the suits are also above the average!

Rated 5 out of 5 stars
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Easy to buy from this website, excellent product and very sharp on the shipping process. I order on December 1 and today I revive the email confirming that my purchase is on the way!!! Thanks

Rated 5 out of 5 stars
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This is the online Men's store that I buy my shirts, ties, sweaters, and sports jackets. I used to buy suits but the styles of men's suits these days I can do without. I like regular wearing pants th... See more

Rated 5 out of 5 stars
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Selection of quality products offered is the key component of my interest in doing business with Paul Fredrick. The company has also been very responsive and professional when dealing with returns, or... See more

Rated 5 out of 5 stars
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Saw what I wanted, was able to order it easily, and the item came on time and in sensible packaging. This is a favorite maker of mine, and enjoy the quality of the clothing.

Rated 5 out of 5 stars
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It’s the usual efficient service, not to mention the high-quality Paul Fredrick products. This is my 30th year as a customer.

Rated 5 out of 5 stars
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I made a monogram mistake. The customer service person was very pleasant and helped me rectify my situation. I would recommend Paul Frederick to anyone who needs men’s clothing

Rated 5 out of 5 stars
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Very satisfied with my purchase! Prompt delivery and great quality. I look forward to purchasing more items.

Rated 5 out of 5 stars
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My Paul Fredrick pkg arrived with two gorgeous shirts that I've ordered for the holidays. I had my fingers crossed while my wife opened the nicely packaged shirts, hoping these shirts fit well. To my... See more

Rated 5 out of 5 stars
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The website was easy to use. I loved the loyalty discount. And so far the communication has been great. Looking forward to getting the new sweaters. Especially appreciate that they carry tall sizes.

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Company details

  1. #14 of 75 best companies in Men's Clothing Store

Written by the company

Dress shirts and quality men's clothing options that fit your style, size, and budget. Paul Fredrick offers comfortable, confident men’s fashion choices. See our collection of fashions for men in a variety of styles and sizes, including Big and Tall.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 70% of negative reviews

Typically replies within 48 hours


Rated 5 out of 5 stars
Verified

Reliable and consistent

I've purchased a number of shirts and pants over the past year, and the quality is predictable. They are shipped quickly, well packaged, fit well and look like the pictures online. The fabric used in the shirts is bright, smooth, and remarkably wrinkle-resistant. The best!

December 8, 2025
Rated 5 out of 5 stars
Verified

Great Clothing Company

I have lost considerable weight and bought shirts, sweaters, ties, pants, sport jackets, and suits from PF recently. I love all of the items I bought. They are quality at a fair price, stylish, and true to size. Customer service is prompt and efficient as well as a pleasure to work with. PF gets five plus stars from me.

December 8, 2025
Rated 5 out of 5 stars
Verified

The lady who helped me on the phone was…

The lady who helped me on the phone was exceptionally helpful, nice, and cordial. In my previous career, I managed a telephone call center and am knowledgeable about these types of things.
This lady, not only knew her job and the details of it, but how to communicate to the customer using the tone and personality of her voice.

December 6, 2025
Rated 5 out of 5 stars
Verified

Paul Frederick is joyful

For decades I've worn nothing but Brooks Brothers shirts, but its designs have become dull and uninteresting. Paul Frederick is the first shirt I have found that equals Brooks quality but comes in vibrant colors and stripes. Brooks has become depressing, whereas Paul Frederick is joyful while still in good taste. James Murrell, Breaux Bridge LA (Cajun Country)

December 8, 2025

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