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PUCKIPUPPY BIKES Reviews 568

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers are particularly pleased with the quality and performance of the e-bikes, noting their durability and sturdiness. Consumers appreciate the comfortable ride, highlighting the effectiveness of the suspension and fat tires, especially on varied terrains. People also find the bikes powerful and fast, with long-lasting batteries, making them suitable for extended rides. Consumers consistently praise the company's customer service, describing it as responsive, helpful, and caring. Reviewers appreciate the ease of purchase, timely delivery, and secure packaging. Many customers also highlight the value for money, especially with the included accessory packages. The user-friendly design and straightforward assembly process are additional points of satisfaction for consumers.

Based on these reviews

Rated 5 out of 5 stars
Verified

It’s been 6 months since I bought 2 Beagle e-bikes and they are so much fun.These are heavy duty fat tire bikes that me and my wife love to ride,the battery last a good amount of time.These shipping c... See more

Rated 5 out of 5 stars
Verified

Extremely well packed, easy assembly, I was riding an hour later. Excellent everything; brakes, handling, shifts perfect, as fast as you would want. I would buy again in a minute; no regrets. I’m 59,... See more

Rated 5 out of 5 stars
Verified

I bought my Puckipuppy Beagle ST 2 and have put about 600 miles on it so far. I've been enjoying the comfortable quiet ride. I daily commute my bike to work and I have no complaints so far. The origin... See more

Rated 5 out of 5 stars
Verified

Great design, wonderful performance.... Yes I'm aware that sounds generic but its true. I've had little issues with it. I get stopped all the time with people asking for details on both my trike and a... See more

Rated 4 out of 5 stars
Verified

I bought three bulldog bikes. The assembly was straight forward. The bike are fast and easy to ride and extremely comfortable. I didn't like that they was made in China after all they bill themsel... See more

Rated 4 out of 5 stars
Verified

Boxer ST-Great e-bike, great value. I purchased the deluxe package with ALL the accessories. Everything was packaged well, including the bike. Putting the bike and accessories together took some tim... See more

Rated 5 out of 5 stars

I absolutely love my PuckiPuppy e-bike! It’s easy to handle, and surprisingly powerful for its size. The battery lasts longer than I expected—even on days when I’m riding uphill or taking longer rou... See more

Rated 5 out of 5 stars
Verified

Puckipuppy Customer service is fast to respond. They also appear to care about the customer expierence. The bike I recieved, the puckipuppy Alaskan Electric Tricycle was well made and is a nice sta... See more

Rated 5 out of 5 stars
Verified

I’m extremely happy with my Puckipuppy bikes purchase. The shipment was well secured by packaging with all kinds of options inside. The bikes fire up super easy and they are fun to ride on both rough... See more

Rated 5 out of 5 stars
Verified

After having my bike for nearly 6 months, I can say I absolutely love my Labrador! It is great in all terrain and is comfortable. When I got it I wanted to get two but decided to just give it a try f... See more

Rated 5 out of 5 stars
Verified

I had all my questions answered before I purchased my two ebikes. We love our Beagle bikes, they are a great product. Even after the sale of the bikes the customer service department helped us with a... See more

Rated 5 out of 5 stars
Verified

From the start the buying experience was very user friendly...I called prior to being and received great feedback on which bike to buy due to my usage .After that the order was shipped in a time ful... See more

Rated 5 out of 5 stars
Verified

Boxer was easy setup no problems at all. Very smooth riding and the PAS works perfect. Looking forward to riding any chance I get! Already purchased addons and windproof gear. Thx Puckipuppy!

Rated 5 out of 5 stars
Verified

The bike is great to ride. Appears to be a high-quality product. Bike was packaged strongly and shipped very quickly. Easy to follow assembly instructions and went together easily. Reviews said th... See more

Rated 5 out of 5 stars

Good power and a very comfortable ride. Fat tire + dual suspension make off road riding comfortable. I am grateful for the large “grannie” seat for longer rides. Battery lasts me about 60 minutes... See more

Rated 5 out of 5 stars
Verified

I purchased my boxer st in May and have managed to put 2700 miles and counting on it so far this season. I have nothing but good things to say about the bike. Easy to assemble and user friendly only t... See more

Rated 5 out of 5 stars
Verified

I have bought 3 Puckipuppy E-Bikes the customer service have been outstanding and the bikes are very durable & sturdy , made extremely well, they’re comfortable, they go pretty fast and the batteries... See more

Rated 5 out of 5 stars
Verified

The bike is as advertised! Extremely well built and durable, I could not be happier with my purchase. Customer Service is also top notch, as I just received a personal phone call 6 months later chec... See more

Rated 5 out of 5 stars
Verified

We purchased our bike in April 2025. We experienced a problem with the release switch for the battery. Multiple times we had to tighten the screw to get there release switch to work. The mister re... See more

Rated 5 out of 5 stars

I bought two E-bike's, one Beegle and one Golden R. both arrived faster than expected and packaging was amazing. I was able to get the bikes together in about 45 minutes each. Instructions, not so goo... See more

Rated 5 out of 5 stars
Verified

I received 2 bikes that I ordered with no issues. All add-ons were received and they were well packaged and easy to assemble. Since that time I ordered a 3rd bike and was pleased with it as well. My... See more

Rated 4 out of 5 stars
Verified

I bought two boxer bikes and received a bike rack for free, along with many other accessories because of Black Friday deals. Assembly takes a little time but wasn’t hard. I wish the owners manual woul... See more

Rated 5 out of 5 stars

Because my Husky Tricycle was out of warranty. My experience was great. The customer service treated me like I am somebody. I sent them only 1 email explain my problem and they got right back to me th... See more

Rated 5 out of 5 stars
Verified

I purchased 2 Golden R's for hunting in South Florida and they bikes have performed flawlessly! The range and power are beyond what I expected. I purchased the rear and front racks along with the sp... See more

Rated 5 out of 5 stars
Verified

I notified Puckipuppy Support about broken display handlebar clamps on my GoldenR. Their response was immediate and a new/replacement Display: Labrador/Boxer/Boxer ST/GoldenR/Bulldog/Laborador pro... See more

Rated 5 out of 5 stars

Boxer ST with Complete Accesory Package Positive: Everything! Ease of Purchase Communications Follow-up Packaging Delivery Performance: Once I got used to tyhe Cadence sensor operated motor,... See more

Rated 5 out of 5 stars
Verified

We ordered 2 bikes for my husband and I. We got a great deal when buying two and the accessory box included every extra you will need. Our bikes were shipped in a timely manner and assembly was easy.... See more

Rated 5 out of 5 stars
Verified

I was greatly pleased with the communication during the order and shipping between Puckipuppy and myself. The bike was shipped fast and the packing was amazing. The bike is awesome and the riding so... See more

Rated 5 out of 5 stars

Very easy to put together, a fantastic ride! I really have fun riding this trike, my daughter gets into the rear basket and just enjoys the wind in her face and sometimes tries to fall asleep!!

Rated 5 out of 5 stars
Verified

This is the best priced E-Bike on the market with front & rear suspension and throttle on it. I did tons of research before finally pulling the trigger on one. I’m so glad I did (and one for my wife).... See more

Rated 4 out of 5 stars
Verified

Total experience was good except that the directions for assembly were very lacking in detail. Most of that was just head-scratching and trial & error..

Rated 5 out of 5 stars
Verified

My bike was very well packed and came in a sturdy box. The bike was easily assembled. Something I have never done before. Its so fun to ride, I'm glad I bought an extra battery. I get a lot of complim... See more

Rated 5 out of 5 stars
Verified

I have not become crazed with the electric movement. I bought this on a promotional rate. The bike is camo and came with many accessories. I have used it for regular rides but now that hunting s... See more

Rated 5 out of 5 stars
Verified

Purchased 2 bikes and love them. Couldn’t be happier! Then purchased another for the wife that had a head light issue and they sent a new one pronto! Wow what great service!

Rated 5 out of 5 stars
Verified

Have had some issues , the customer service is amazing. They respond quickly and have helped resolve everything. Love the bike,

Rated 5 out of 5 stars
Verified

I like My E Bike a lot it looks good rides real nice the bike made well it was easy to put together over all a all a round good Bike

Rated 4 out of 5 stars
Verified

The bikes are super fun to ride. I purchased the boxer and the actual size is a little deceiving from the add. I'm 5,9 and can barely get my leg over the thing. If I could do it over I would have purc... See more

Rated 5 out of 5 stars

I love my Corgi model bike! It's powerful, easy to mount, and has surpassed all my expectations. Combined with truly excellent and responsive customer support, it's a fantastic purchase.

Rated 5 out of 5 stars
Verified

The package arrived perfectly packed. The quality was clear. So impressed. Clear instructions. Great bike, love it!!!

Rated 5 out of 5 stars
Verified

They were easy to reach when i had a question about a tire and were very helpful with that. I purchased 2 bikes from them and the prices were hard to beat! We have used them for some very tough hunt... See more

Rated 5 out of 5 stars

What a fantastic find. I got this Boxer ebike in Camo and couldn't be more pleased. The front forks are what they are. They show wear around the seals after a short ride. You can set the bike upside d... See more

Rated 4 out of 5 stars

Customer service has been great. They have provided me with everything that was needed. This is my second hunting season with my E bike and I still choose it over my ATV.

Rated 5 out of 5 stars
Verified

We bought 2 Bikes, both Boxer models, one was the step through for my wife and the other was the regular one for myself. We bought these for our home in Eagle County Colorado where we have over 150 mi... See more

Rated 5 out of 5 stars
Verified

The bike is beautiful. Well made! The accessory pack was amazing. We couldn't believe all the wonderful things in the accessory bundle. The price of this bike and bundle was incredible. We highly... See more

Rated 5 out of 5 stars

Pucki Puppy Review After two years I finally convinced my wife to purchase e-bikes… She fell in love with the Pucki Puppy sporty & unisex design that is ‘beefy’, yet elegant. We chose the Boxer mo... See more

Rated 5 out of 5 stars

Purchased two bikes and love them — couldn’t be happier! Then I bought another for my wife that had a headlight issue, and they sent a replacement right away. Wow, what great service!

Rated 5 out of 5 stars

My experience with the Boxer has been overwhelmingly positive. The motorcycle is reliable and excellent for hunting. While the rear rack included in the gift package has not met durability expectation... See more

Rated 5 out of 5 stars
Verified

sed our Pucky Puppy electric bike a lot since we bought it, and we’ve been really impressed. The ride is super comfortable — the shocks, seat, and overall suspension make a big difference, espec... See more

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Company details

  1. #5 of 43 best companies in Bicycle Store
  2. #2 of 12 best companies in Bicycle Wholesale
  3. #4 of 28 best companies in Bike Accessories Store
  4. #16 of 52 best companies in Manufacturer
  5. #5 of 32 best companies in Outdoor Sports Store

About PUCKIPUPPY BIKES

Written by the company

About PUCKIPUPPY Visit our Website Prime Deals Press Test Ride Host Refer A Friend Contact Us Blogs

Welcome to Join PUCKIPUPPY

Keep Turning-We encourage everyone to embrace riding as a way of life, to experience freedom, and to let life flow in motion.

Puckipuppy actively builds a cycling community to maintain close contact with people, just like a puppy is always close to people, conveying happiness, contagion and friendliness through the community. They represent love and care, as Puckipuppy is always concerned with people actively embracing a healthier and more environmentally friendly lifestyle.

Shop Risk-Free with PUCKIPUPPY

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!

Enjoy peace of mind with our easy returns, secure payments, and satisfaction guarantees!
At PUCKIPUPPY, we believe in providing our customers with the best shopping experience possible. That's why we offer a range of guarantees to ensure your satisfaction:

15-Day Returns

Free Shipping

2-Year Warranty Coverage

Secure Installment Payments

Local Customer Support


Contact info

4.8

Excellent

TrustScore 5 out of 5

568 reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 1 out of 5 stars

6 months in and this thing is horrible…

6 months in and this thing is horrible and customer support is a joke

December 6, 2025
Unprompted review
PUCKIPUPPY BIKES logo

Reply from PUCKIPUPPY BIKES

Dear Lou,

We’re sorry to hear that your experience over the last six months has been disappointing, and that our support hasn’t met your expectations. That’s not the level of service we aim to provide. We’d really appreciate the opportunity to take a closer look at what happened and help resolve any outstanding issues.

Please reach out to us at support@puckipuppy.com with your order number or any previous ticket details so our senior team can review your case and assist you directly. We’re committed to improving your experience and getting things back on track.

Thank you for giving us the chance to make this right.

Sincerely,
Puckipuppy

Rated 4 out of 5 stars

Customer service has been great

Customer service has been great. They have provided me with everything that was needed. This is my second hunting season with my E bike and I still choose it over my ATV.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

3 Bike team

I received 2 bikes that I ordered with no issues. All add-ons were received and they were well packaged and easy to assemble. Since that time I ordered a 3rd bike and was pleased with it as well. My family is definitely sold on this product and the support.

December 1, 2025
Rated 4 out of 5 stars
Verified

Quality, fun, easy to ride

I bought three bulldog bikes. The assembly was straight forward. The bike are fast and easy to ride and extremely comfortable.
I didn't like that they was made in China after all they bill themselves as an American company.
One very strange oddity. Why didn't they include mounting screws on the cross bars? Trying to add that now could be risky considering i didn't know where the wires are going.

November 13, 2025
Rated 5 out of 5 stars
Verified

Puckipuppy Beagle ST 2

I bought my Puckipuppy Beagle ST 2 and have put about 600 miles on it so far. I've been enjoying the comfortable quiet ride. I daily commute my bike to work and I have no complaints so far. The original tires that come with the bike are fairly loud but it's a good feature since people hear you coming. The rear brake pads need replacing and that's about it. I recommend this bike to anyone looking for a comfortable sleek looking bike!

November 28, 2025
Rated 5 out of 5 stars
Verified

Great products & Customer support

Puckipuppy Customer service is fast to respond. They also appear to care about the customer expierence.
The bike I recieved, the puckipuppy Alaskan Electric Tricycle was well made and is a nice stable ride. I was so impressed with the quality of the bike, that I baught a second one for my significant other.

November 27, 2025
Rated 5 out of 5 stars
Verified

Puckipuppy bikes are the greatest

I had all my questions answered before I purchased my two ebikes. We love our Beagle bikes, they are a great product. Even after the sale of the bikes the customer service department helped us with a discount on an ebike car carrier for my car.

November 21, 2025
Rated 5 out of 5 stars

I bought two E-bike's

I bought two E-bike's, one Beegle and one Golden R. both arrived faster than expected and packaging was amazing. I was able to get the bikes together in about 45 minutes each. Instructions, not so good, but if you a little handy you'll have no problems. Can't wait to try them out.

November 27, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

It’s been 6 months since I bought 2…

It’s been 6 months since I bought 2 Beagle e-bikes and they are so much fun.These are heavy duty fat tire bikes that me and my wife love to ride,the battery last a good amount of time.These shipping came quickly and they were packaged very well and easy to put together.I did change the handle bars on mine so I wasn’t leaning forward when riding ,my wife doesn’t seem to mind them but may change her mind they do make your arms tired on a long ride.Thanks Puckipuppy for making a nice sturdy,comfortable and economical bike

November 28, 2025
Rated 5 out of 5 stars
Verified

All around experience!!!

From the start the buying experience was very user friendly...I called prior to being and received great feedback on which bike to buy due to my usage .After that the order was shipped in a time full manor ....The product is very well machined and the assembly was very easy to accomplish as most all tools for install come with the bike which was amazing as well as the quality of the tools unlike junk tools which you usually get with products.
Following that the Customer Service has been second to none ...The bike has performed great and exceeds my expectations ...I would highly recommend to anyone looking for a good bike to use for getting around properties for hunting like me or just general recreational use .
Thanks

November 27, 2025

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