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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers are pleased with the products, highlighting their quality and ease of use. Many appreciate the smooth online experience and fast delivery. People find the bikes well-built, solid, and a great value, with some mentioning the comfort of the bike seat and good handling. Consumers also praise the company's customer service, noting the timely and helpful responses to their questions both before and after purchase. The support team's patience and knowledge are particularly appreciated, especially by first-time e-bike users. Some reviewers also mention the bikes' hill-climbing power and the fun they provide.

Based on these reviews

Rated 4 out of 5 stars

Finally got to ride my Qronge mirage went 2 miles and it quit. After back and forth with support got new brain today, installed it (not too bad) and now it works again. Hopefully it doesn't quit again... See more

Rated 4 out of 5 stars
Invited

Great bike at a great price with free accessories. It arrived on time and in good packing. I love riding my bike and I recommend it to others.

Rated 5 out of 5 stars
Verified

I am beyond happy with the customer service I received from Gronge. A REAL PERSON called me back and walked me through the answers to the questions I had. Super patient and knowledgeable - I reall... See more

Rated 5 out of 5 stars
Invited

This trike has given me such freedom. I no longer drive because of neurological issues causing my eyes to spasms shut so it is not safe to have me driving. Love the fat tires because they easily tra... See more

Rated 5 out of 5 stars
Invited

I bought my trike during a sale and received bonus gifts that have added to my riding experience nicely. The bike was shipped and arrived on time. I have enjoyed riding and many people have stoppe... See more

Rated 5 out of 5 stars

quick delivery, well packaged, needed parts and they arrived promptly, fun to ride plenty of hill climbing power, more affordable than many other brands

Rated 3 out of 5 stars
Invited

Basically it’s a decent electric bicycle. The price is good. But the quality is not so great. No matter how much I tighten the mirrors or the phone holder they constantly move around. The seat always... See more

Company replied

Rated 5 out of 5 stars
Invited

Qronge's customer service is great. I had questions before my purchase and after my purchase. They were very timely in answering all questions. The bikes are excellent. We also got a lot of extras for... See more

Rated 5 out of 5 stars

Love my bike. Needed 2 people to assemble the asseccories but it came together & is easy to get on the bike & love the fold up feature

Rated 5 out of 5 stars
Invited

I love my bike, I am 75 years old and the wind and warm temperatures can’t keep me from biking and getting the exercise I want.

Rated 5 out of 5 stars

The site was easy to use and they had a good Mother's Day sale. After we placed the order it was less than a week and the bike was delivered. The manual and online directions were easy to follow to pu... See more

Rated 5 out of 5 stars
Verified

I did a lot of research when I was going to buy an e-bike. I found this to be the best value for what I wanted. When I received my bike my husband put it together and I LOVE it!! I ride it a lot ju... See more

Rated 3 out of 5 stars
Invited

The bikes are great. Ride the bikes 100 miles with no problems. Real enjoy the bikes they are fun to ride. The only thing that was a problem was I had to text Qronge to see why my order was not sta... See more

Company replied

Rated 5 out of 5 stars
Invited

Great bikes but heavy. Husband loves his. I wish they offered a smaller size for shorter people.

Rated 5 out of 5 stars
Verified

The website was easy to navigate to understand everything I needed to know for my first e-bike purchase. There wasn't a long wait to receive it in the post, and assemble - including all the accessori... See more

Rated 5 out of 5 stars

Although the bike I purchased is on its way, customer support has been great. When my $50 promo discount did not show at the time of payment. Qronge offered some of their products or a credit to my ca... See more

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Company details

  1. Bicycle Store
  2. Bicycle Wholesale
  3. Bike Accessories Store
  4. Manufacturer
  5. Outdoor Sports Store

About Qronge

Written by the company

About Qronge Reviews Epic Deals Blogs Contact Us

Welcome aboard Qronge!

QRONGE - Your Ultimate Companion in Exploring Nature's Beauty.

At QRONGE, we are more than just a brand, we are a movement dedicated to reconnecting people with the natural world. Our electric bicycles are designed to be more than just a mode of transportation—they are your companions on the journey to discovering the breathtaking beauty of nature.

Stress-free shopping at Qronge

We’re thrilled to have you with us and hope every visit feels effortless and fun.

We’re thrilled to have you with us and hope every visit feels effortless and fun.

Free Shipping

1-Year Warranty

Hassle-Free After-Sales

Flexible Installment Payment


Contact info

4.1

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 4 out of 5 stars

Finally got to ride my Qronge mirage…

Finally got to ride my Qronge mirage went 2 miles and it quit. After back and forth with support got new brain today, installed it (not too bad) and now it works again. Hopefully it doesn't quit again.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars
Verified

Love my Qronge bike

I did a lot of research when I was going to buy an e-bike. I found this to be the best value for what I wanted. When I received my bike my husband put it together and I LOVE it!! I ride it a lot just for fun.

November 6, 2025
Rated 5 out of 5 stars
Verified

Great product and great value

The website was easy to navigate to understand everything I needed to know for my first e-bike purchase. There wasn't a long wait to receive it in the post, and assemble - including all the accessories that I got was quick and easy too. I have used it for camping (including Burning Man) as well as daily city rides into downtown and it is a solid bike! I highly recommend Qronge for their e-bikes and accessories.

November 6, 2025
Rated 1 out of 5 stars

I ordered my e-trike 2 weeks ago it…

I ordered my e-trike 2 weeks ago it still hasn't been shipped but they charged my Credit card right away. They never told me it was on back stock and even if it is they should not be charging my CC before it's shipped. Now I have cancelled my order and they need to put the money back on my card. I am so MAD!!!!!!!!!!!

October 13, 2025
Unprompted review
Qronge logo

Reply from Qronge

Hi Cheryl,

We’re very sorry for the frustration this caused. The e-trike you ordered was part of a pre-sale, and the estimated shipping time was displayed on our website at the time of purchase. Our system automatically processes the payment at checkout to secure your order in the production and shipping queue — this is standard practice for pre-sale items.

If orders not yet shipped: If your order has not yet been shipped, you may contact our customer service team to cancel it.

If orders already shipped: Once an order is shipped, it cannot be canceled immediately. Any return or refund must be confirmed by our after-sales team to ensure proper handling.

We appreciate your understanding and patience. If you have any questions about your order or return process, please contact us at support@qronge.com.

— The Qronge Team

Rated 1 out of 5 stars

I would rate this ZERO stars if it was…

I would rate this ZERO stars if it was an option.

I ordered the Qronge Meteor. It came and I assembled it and I thought, from the beginning, it was poorly made. The front wheel wobbles, it is not sturdy, and the brakes are poor.

After less than two months, the power failed. The display failed to even turn on and the bike will not work with any pedal assist.

I have sent pictures of the batter and where it connects, as requested. I heard nothing regarding the power after that.

September 11, 2025
Unprompted review
Qronge logo

Reply from Qronge

Hi Charlie,

We’re truly sorry to hear about your experience with the Qronge Meteor and the issues you’ve faced with the bike’s quality and power system. This is not the experience we want for our customers.

We appreciate you sharing details and photos with us. Our team will reach out to you directly to follow up on your case and provide a proper solution.

Your feedback is very important to us, and we’ll also be reviewing your concerns internally to improve both product quality and support response.

Thank you for bringing this to our attention.

— The Qronge Team

Rated 5 out of 5 stars

Love my bike

Love my bike. Needed 2 people to assemble the asseccories but it came together & is easy to get on the bike & love the fold up feature

September 22, 2025
Unprompted review
Rated 5 out of 5 stars

quick delivery

quick delivery, well packaged, needed parts and they arrived promptly, fun to ride plenty of hill climbing power, more affordable than many other brands

September 10, 2025
Unprompted review
Rated 3 out of 5 stars
Invited

Decent electric bike but quality a little low

Basically it’s a decent electric bicycle. The price is good. But the quality is not so great. No matter how much I tighten the mirrors or the phone holder they constantly move around. The seat always slides down and the quick lock can’t keep it in place. The kick stand is also pretty weak and bends so that sometimes the bike falls over. The ride is good and the power is enough. However the range is not what it’s stated. Even with lots of peddling I doubt I’d ever get over 40 miles range.

August 1, 2025
Qronge logo

Reply from Qronge

Hi Manual,

Thank you for taking the time to share your detailed feedback with us. We’re glad to hear you’re enjoying the ride quality and power of your e-bike, and that you find it to be a good value. At the same time, we’re truly sorry to hear about the issues you’ve experienced with the seat, mirrors, phone holder, kickstand, and range. Your comments are very important to us, and we’ll be sharing them with our product team so we can keep improving.

We’d also love the chance to help resolve these concerns directly—please reach out to our customer support team at support@qronge.com so we can assist you with adjustments, replacement parts, or troubleshooting tips.

Thank you again for your honest review and for giving us the opportunity to make things right.

— The Qronge Team

Rated 5 out of 5 stars
Invited

This trike has given me such freedom!

This trike has given me such freedom. I no longer drive because of neurological issues causing my eyes to spasms shut so it is not safe to have me driving. Love the fat tires because they easily travel over any condition. I had a regular trike bike before but it was not even in the same ballgame. So much better.

August 30, 2025
Rated 5 out of 5 stars
Invited

Qronge created a beautiful, well- made trike.

I bought my trike during a sale and received bonus gifts that have added to my riding experience nicely. The bike was shipped and arrived on time.
I have enjoyed riding and many people have stopped me to compliment on the bike. Qronge created a beautiful, well- made trike.

May 11, 2025
Rated 5 out of 5 stars
Invited

Qronge's customer service is great

Qronge's customer service is great. I had questions before my purchase and after my purchase. They were very timely in answering all questions. The bikes are excellent. We also got a lot of extras for the bikes too. We are very happy with both of our bikes.

July 1, 2025
Rated 5 out of 5 stars
Invited

I love my bike

I love my bike, I am 75 years old and the wind and warm temperatures can’t keep me from biking and getting the exercise I want.

August 29, 2025
Rated 3 out of 5 stars
Invited

The bikes are great fun to ride

The bikes are great. Ride the bikes 100 miles with no problems. Real enjoy the bikes they are fun to ride. The only thing that was a problem was I had to text Qronge to see why my order was not started. The order sat there for a week. After the text my order started. Then sat at Fedx for 5 days. With 2 day shipping.

August 29, 2025
Qronge logo

Reply from Qronge

Hi Sonny, thank you for sharing your experience and for the kind words about the bikes—we’re glad to hear you’re enjoying them and have already ridden 100 miles without any issues! 🚴‍♂️✨

We also want to sincerely apologize for the delay with your order processing and shipping. We understand how frustrating it is to wait when you’re excited about your new bike. Your feedback helps us improve our communication and fulfillment process so future orders can be smoother.

We’re thrilled you’re having fun with your ride, and we truly appreciate your patience and support. Please don’t hesitate to reach out if you ever need assistance—we’re here to help.

— The Qronge Team

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