Rainbow Shops Reviews 70,530

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the company's products, highlighting the good quality, the texture of the clothes and the fact that items match the online description. Consumers are also pleased with the prices, considering them affordable and unbeatable. People also appreciate the wide assortment of shoes. The delivery service receives positive feedback, with reviewers mentioning fast and on-time shipping. The ordering process is described as a breeze, and the pick-up at the store is easy and quick. Customers also highlight the easy returns process. Overall, reviewers express satisfaction with their shopping experience and the level of service provided.

Based on these reviews

Rated 4 out of 5 stars
Verified

The order was correct and delivered in a timely fashion. It’s refreshing because lately anything I’ve ordered elsewhere has been a total messed up disaster. Keep up the good work! ❤️

Rated 4 out of 5 stars
Verified

The online options and prices were better than in store, great. The delivery took longer than expected, which would be fine if clearly stated at the time of purchase. Once my items arrived, the pick... See more

Rated 4 out of 5 stars
Verified

The online purchase experience was perfect. When I went to pick up my items from the store us where the problem began. There was noone at the front desk. I had to call the store to get someone to fina... See more

Rated 4 out of 5 stars
Verified

I like that I can purchase affordable clothes from Rainbow. Also clothes that make me feel good about what I'm wearing. Plus size women want to feel and look sexy sometimes and Rainbow gives you that... See more

Rated 3 out of 5 stars
Verified

My experience is hard to evaluate because the bad thing was the ship to store portion. Ship to store is terrible because the alert tells you there but the store staffers give you run around of excuse... See more

Rated 5 out of 5 stars
Verified

This has been my first time shopping @ Rainbow & I am very happy to say I definitely Love all the items I selected. Wasn't exactly sure if the items I chose were true to my size & after receiving them... See more

Rated 5 out of 5 stars
Verified

Can always count on Rainbow to augment my wardrobe! They have stylish pieces that you can put togther to make outfits POP! Their staff is more helpful than mostand I appreciate that. Don't expect a... See more

Rated 5 out of 5 stars
Verified

Friendly staff who went out of their way to help me. I am a Seniorvwjo walks with a cane and the staff kindly helped me to my car and placed my package in the trunk. You don’t see anybody helping like... See more

Rated 5 out of 5 stars
Verified

It’s is so easy to return items. I often buy multiple sizes to try and so many times I have large returns. I love having the label right in the packaging and dropping off in the mailbox. No extra... See more

Rated 5 out of 5 stars
Verified

Pretty fast shipping Got like 9 quality bracelets for less than $50. It was delivered in two days after I purchased it online. Will definitely shop again!

Rated 5 out of 5 stars
Verified

I’m hardly ever disappointmented with Rainbow products. That’s why I’m continually buying and ordering from them. Great clothing for fraction of the price you would pay at the mall.

Rated 5 out of 5 stars
Verified

Rainbow provides a seamless shopping platform. It is easy to navigate, and the checkout is easy. Also, I have never been disappointed as shipping and delivery is always on time, and products deliver... See more

Rated 3 out of 5 stars
Verified

I love your tops, I always have, but recently I bought four tops all the same item just four different colors and two of them were really short like above the waist and the other two were normal. I ob... See more

Company replied

Rated 5 out of 5 stars
Verified

Ordered on line came at a approximately time, product were just like advertised. I will order again, because the stores don't carry a lot of the shoes, that been advertised.

Rated 5 out of 5 stars
Verified

Love shopping from Rainbow.Great experience every time. Every shoe I have purchased was made with quality material and just , Made well. Great price and great delivery time.

Rated 5 out of 5 stars
Verified

Great material that I selected and on time ..love shopping with rainbow I’m always satisfied even with customer service they are great. Thank you

Rated 5 out of 5 stars
Verified

First time ordering online and having delivered to a store. Ordering the clothing was breeze. Everything was delivered as promised. I had the packages delivered to my neighborhood store. The store st... See more

Rated 5 out of 5 stars
Verified

I had a great shopping experience. Great quality clothing, east navigation around rainbows website. Easy check out fast delivery. I can't wait to see the eyes on my child's face Christmas

Rated 5 out of 5 stars
Verified

This is my 1st time shopping with rainbow online. I seen twins wearing these cute pink and blue cargo pants, they said were from rainbow. I just had to order me a pair along with a few other things. S... See more

Rated 5 out of 5 stars
Verified

I ordered online and had it sent to the store nearest me and I got an email not long after that, a few days to say that my package had arrived.

Rated 5 out of 5 stars
Verified

Out fits look gr8 on me . Only problem I had was FedEx delivered to the office instead of my door and office was closed. Anyone could have taken the package so from now on I'll have delivery go to a s... See more

Rated 5 out of 5 stars
Verified

I found EXACTLY what I wanted at a super affordable prices as usual for RAINBOW. It was delivered quickly.

Rated 4 out of 5 stars
Verified

I order my things online and get them delivered to the store. I get constant email updates, when order is ready I get a text. I just love Rainbow shop , and so far everyone has been friendly and profe... See more

Rated 5 out of 5 stars
Verified

I invested a lot in Rainbow items, especially the shoes. I love their shoes, so beautiful and comfortable, true to size. They are perfect.

Rated 4 out of 5 stars
Verified

The availability of products at reasonable prices was good. The ease of completing the order and shipping was also good.

Rated 5 out of 5 stars
Verified

I love the boots I purchased from Rainbow Shops! When I went to pick them up, they opened the box so I could try them on. They were the exact color as pictured, and fit perfectly. The store employees... See more

Rated 5 out of 5 stars
Verified

Thrilled that I was able to get my favorite shirts for work. Exactly what I wanted. Updates for delivery much appreciated...you can't beat the price & the good quality of goods.

Rated 5 out of 5 stars
Verified

The prices on the clearance dresses is what attracted me. I take a plain dress and add trims or laces or other decorations to them and resell them. I made 4 ladies extremely happy.

Rated 5 out of 5 stars
Verified

Ordered some open-toe kitten heels the store had one price and online was $10 cheaper, so I ordered to pick up at store to save delivery fee, it came at a decent time, easy pick up.

Rated 5 out of 5 stars
Verified

I ❤️ Rainbow the diverse shoe assortments! Most important the sales! Prices are somewhat fair in the time tariffs 😠 😡

Rated 5 out of 5 stars
Verified

I love the affordability and styles of clothing that Rainbow has. I am always impressed with the fast delivery also.

Rated 5 out of 5 stars
Verified

I love Rainbow Shop I’m never disappointed with anything I buy and the sizes are true to size including shoes.

Rated 5 out of 5 stars
Verified

Excellent service. Good quality of clothing. Very excellent prices. Keep up the good work. Very pleased customer.

Rated 5 out of 5 stars
Verified

My order was correct and ready when I went in store to pick it up…the associate was nice and pleasant

Rated 5 out of 5 stars
Verified

My experience with my purchase was great. I especially like that my purchase came in rapid timing. I will definitely purchase again.

Rated 5 out of 5 stars
Verified

The service was great and kept in a safe and comfortable environment. Wasn't no issue when I needed to pick up my item.

Rated 5 out of 5 stars
Verified

Products were the same as advertised and they arrived on time. It was an easy shopping experience.

Rated 5 out of 5 stars
Verified

The clothes on the website is absolutely amazing the quality to texture. I am so utterly surprised.

Rated 5 out of 5 stars
Verified

Wow! The quality of the clothing has really improved. I ordered two sweaters, and they are so well made and buttery soft.

Rated 5 out of 5 stars
Verified

I absolutely love rainbow shops I have been shopping with them for years where we live there on every big shopping mall mostly truly enjoy the prices truly enjoy the styles the shoes I bought some bea... See more

Rated 5 out of 5 stars
Verified

I love the boots,they are super cute and comfy. I also loved that my order can be shipped to the store. It was fast and convenient.

Rated 5 out of 5 stars
Verified

Every was good I just didn’t like the material of the pants but it’s good for work.

Rated 5 out of 5 stars
Verified

This company is very good. I love it. No, complaints. My boots are exactly like the picture warm and comfortable.

Rated 5 out of 5 stars
Verified

Always fast and great service! Never diss-a-points. Treated fair every time!

Rated 5 out of 5 stars
Verified

The shipment came quickly and everything looked as pictured on the web site

Rated 5 out of 5 stars
Verified

I love rainbow, but sometimes I have to get an exercise but I’m mad because I’m small now and I can’t get the things I want to but they do run small so I can and I cannot specially in pants I cannot f... See more

Rated 5 out of 5 stars
Verified

Everything was great! The jeans I purchased are always true to size and good quality.

Rated 4 out of 5 stars
Verified

Affordable prices for trendy plus size clothes. Many clothes fit very well and arw flattering. They need to implement a discount program for members/membership with free shipping!

Rated 5 out of 5 stars

Mrs. Latoya was very professional and truly made our day. She was prompt, attentive, and ensured we were completely satisfied. She consistently goes above and beyond for her customers, and her service... See more

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Company details

  1. #32 of 136 best companies in Women's Clothing Store
  2. #8 of 20 best companies in Children's Clothing Store
  3. #3 of 19 best companies in Lingerie Store
  4. #2 of 10 best companies in Plus Size Clothing Store
  5. #27 of 68 best companies in Shoe Store

About Rainbow Shops

Written by the company

Rainbow Shops is a fashion retailer which sells affordable clothing, shoes and accessories for Women, Juniors, Plus Sizes and Kids. You can shop at over 1,000 locations in the United States, Puerto Rico, US Virgin Islands and online at RainbowShops.com.

We offer everyday low prices - no need to wait for a sale.

Everyday Free Shipping on orders over $50 - no coupon code needed.

Free Returns to our 1000+ Stores.

Visit us daily - 100s of new affordable clothing styles are added to our website every day.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

71K reviews

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Replied to 93% of negative reviews

Typically replies within 1 week


Rated 5 out of 5 stars
Verified

Beautiful Classy Look

I ordered 3 Classy sweaters with white collars attached and they were so nice that the next week I reordered two for my daughter. I was very satisfied with my order. I've been a long time customer of Rainbow Shops. The new fit instrument suggested I get a 2x but I thought the sweaters looked short so I bought a 3x and I'm glad I did. The fit was just right.

November 28, 2025
Rated 5 out of 5 stars
Verified

I love shopping at Rainbow

I love shopping at Rainbow. The clothes fit me well and are a great price. I also have a great relationship with some of the employees. They are so nice and helpful.

November 27, 2025
Rated 5 out of 5 stars
Verified

It has been a great experience shopping…e

It has been a great experience shopping on line from my own comfort from home . It's very easy to select the sizes and colors of my choices and my deliveries are always on time maybe once or twice I haven't received my orders due to the weather. I experience good customer service from the support team they help resolve my issues.

December 5, 2025
Rated 1 out of 5 stars
Verified

Worst experience ever

I'm giving one star because as soon as I got my package I tried on one of my shirts. The shirt ripped when I was taking it off. The shirt wasn't too small or anything. It was just terrible quality. The other items I got did not look like the photos to me. I was very disappointed with my order. The only reason I didn't return it was because I took off the tags to try them on and the site says they have to be in original condition to return. That part was my bad.

December 5, 2025
Rated 5 out of 5 stars
Verified

BEST JEANS!!

Your jeans fit me better than any other I have ever worn, and I thank you so much for that. The wax jeans are so comfortable!

December 4, 2025

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