Rainfordcars Reviews 113

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, helpfulness, and honesty. Consumers highlight the exceptional service provided throughout the entire car buying process, from initial viewing to after-sales care. People appreciate the fair prices offered on both trade-ins and the cars themselves. Many reviewers specifically mention a smooth and easy purchase, with staff going above and beyond to address any issues promptly and efficiently. The value for money is frequently commended, with customers feeling they received a great deal. The positive sentiment extends to the customer service, where individuals felt supported and well-cared for. The quality of the product is also a recurring theme, with reviewers expressing satisfaction with the condition and reliability of their vehicles.

Based on these reviews

Rated 5 out of 5 stars

Cannot fault the aftersales care from Rich and Jay at Rainford Cars. Had a small problem which was rectified immediately and without fuss, car was even delivered back to us next day, they went above... See more

Rated 5 out of 5 stars

Being part of the Rainford family is definitely VIP level. Once again Rich and the team have donned their capes and done what they do best….. be kind be truthful be generous and be the best they... See more

Rated 5 out of 5 stars

If I could give more than 5 stars I would. Fantastic customer service. After having trouble with another dealership I made a phone call to rainford cars and was welcomed in the same day.... See more

Rated 5 out of 5 stars

Excellent service from Rich and Jay. Very honest and keep to their word. Very reasonably priced. I have never laughed so much buying a car their sense of humour is first class. Would highly recommend... See more

Rated 5 out of 5 stars

What can I say! Rich, Jay and Jamie what a team! From the moment you arrive they make you feel very special.! can honestly say I have never met such genuine people who are car sales people (Yes! whi... See more

Rated 5 out of 5 stars

Absolutely the easiest and smoothest car purchase ever! I am looking forward to taking free of charge home delivery of my lovely car next week. Friendly, understanding Real people. The type of busine... See more

Rated 5 out of 5 stars

I recently bought a car from this company after recommendation, the staff, Rich and Jay specifically, were nothing but polite and helpful in aiding me to find a new car. Would highly recommend for the... See more

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ (would give 6 if I could!) I recently bought a BMW 318i from Rainford Cars and the whole experience was absolutely amazing. The process was seamless, smooth, and completely tailored to my n... See more

Rated 5 out of 5 stars

Brilliant service from start to finish. Rich was really helpful and easy to deal with, made everything so easy. We even had an issue with our part exchange and that was resolved with other optio... See more

Rated 5 out of 5 stars

Originally went to see the Red Golf R, when I arrived at Rainford cars I was met by Rich, he handed the keys over and left us too it. Now this guy was one of the most genuine guys I’ve ever come acros... See more

Rated 5 out of 5 stars

I had an outstanding experience with the purchase of our Audi Q8. A gentleman named Rich was exceptionally courteous to deal with. There was no undue pressure as we've been searching for a vehicle for... See more

Rated 5 out of 5 stars

Bought another car from Richard at Rainford cars today, a lovely low mileage BMW 2 series. Superb car, superb service, everything you want when buying a car. If you’ve seen a car at Rainford, stop loo... See more

Rated 5 out of 5 stars

Found my car online and from the point of contact to handing the keys over, couldn’t have been any smoother or easy. Excellent customer service and can tell they really care about their customers.

Rated 5 out of 5 stars

I bought a Volvo XC60 three months ago from Rainford Cars. I decided to write this review after the 12 week warranty period so that I had plenty of time driving the car and dealing with the Rainfor... See more

Rated 5 out of 5 stars

Wow ! .. The service and after service received from Richard , Jay and his team has been exceptional . From start to finish it’s been a pleasure purchasing my gorgeous car . The team have gone above... See more

Rated 5 out of 5 stars

Rainford Cars. I cannot praise this company.enough. From the moment I met Jay I was put at ease. Buying a car can be an uneasy experience. However Jay is honest, polite and so helpful. He makes the bu... See more

Rated 5 out of 5 stars

We originally went to see Rich at Rainford Cars for a vehicle we’d spotted online, but when we arrived another car caught our eye. Rich was incredibly attentive and really listened to what we we... See more

Rated 5 out of 5 stars

Found the car I had been looking for , perfect condition amazing price. Rich and the team made the whole process easy, kept me updated and answered all my queries. Excellent and friendly service nothi... See more

Rated 5 out of 5 stars

Amazing customer service. I had a problem with my car and having let Rich know about it the problem was sorted straight away. Their customer service is outstanding. I would recommend this company... See more

Rated 5 out of 5 stars

Dealt with Rich, made the purchase really easy and pleasant, knows his cars and offered very good part exchange on my old car. couple of minor issues with car prior to collection which were resolved v... See more

Rated 5 out of 5 stars

Recently bought a car from this company and I’ve had a great experience with them and especially Richard, extremely helpful and honest. Would recommend

Rated 5 out of 5 stars

Great communication and Richard was absolutely brilliant even after a bought the car kept informed about everything Would recommend and use again myself Thank you

Rated 5 out of 5 stars

I bought a Mercedes a class from rich. I had seen it on auto trader and was thinking of getting a new car Me and my husband went to see it Rich was helpful but not pushy We took it for a little drive... See more

Rated 5 out of 5 stars

I purchased a Land Rover Discovery an what a joy the experience was buying from Rainford Cars, made the whole process from viewing to buying a very pleasant experience with no hassle. They made it v... See more

Rated 5 out of 5 stars

I would definitely recommend buying a car from Rainford Cars. Rich made buying the car very easy/straight forward. He’s experienced and knows the car’s he’s selling. The after service has been great,... See more

Rated 5 out of 5 stars

Richard was very helpful and did a great job preparing my van for me i would highly recommend buying from Rainford cars

Rated 5 out of 5 stars

Really pulled everything out of the bag, and went above and beyond to help me. Totally renewed my faith in car buying.From the young man,delivery driver and owner, i felt in safe hands and reassured.... See more

Rated 5 out of 5 stars

Myself and my husband have bout 4 cara over the years form rich and can’t recommend him enough. My last purchase was just over 3 years ago. I recently had an issue with the boot and rich did not hesit... See more

Rated 5 out of 5 stars

Just bought a Range Rover Evoque from Rainford Cars. After a test drive I was asked to highlight any issues with the car which I did. It turned out the car had a few more problems than first thought.... See more

Rated 5 out of 5 stars

Excellent service very helpful and good price on trade in and their cars great prices. Highly recommended to all my friends

Rated 5 out of 5 stars

I would highly recommend buying a car from rainford cars , excellent service throughout, thanks to rich and the team thank you

Rated 5 out of 5 stars

Rich from start to finish has kept us up to date with what was going on. No hard sell..... the car sold itself to us. We are so happy with our Peugeot 508. After sales care has been top notch. Highly... See more

Rated 5 out of 5 stars

had a great experience buying my first car at rainford cars everyone there was very helpful and a good laugh would heavily recommend 👍🏽

Rated 5 out of 5 stars

My son got his first car from here last Saturday, a corsa. Team were excellent, car was spotless and they took care to provide my son good value.

Rated 5 out of 5 stars

I purchased my new car from Rainford cars last week , staff was all amazing make you feel so comfortable and gave us full health check ,service ,valet before collecting it , Definitely be using them a... See more

Rated 5 out of 5 stars

Richard who I dealt with was very inviting friendly explained everything very professional good talked me through everything I don’t remember how the other man’s name was But was very helpful advising... See more

Rated 5 out of 5 stars

Excellent service and smooth process! Lovely people and the car is fantastic! Will be purchasing again in the future! Thanks! Faisal (Faz)

Rated 5 out of 5 stars

Rich has been nothing short of first class to deal with and has restored our faith in used car dealerships and distance sales for us. The car came with top warranty cover (not that we have had to clai... See more

Rated 5 out of 5 stars

We stumbled across a white Range Rover Sport at Rainford Cars that we had been looking at for ages. As soon as we got in touch, the service was just fabulous and nothing was too much bother. No pre... See more

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4.8

Excellent

TrustScore 5 out of 5

113 reviews

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Rated 5 out of 5 stars

Cannot fault the aftersales care from…

Cannot fault the aftersales care from Rich and Jay at Rainford Cars. Had a small problem which was rectified immediately and without fuss, car was even delivered back to us next day, they went above and beyond, fabulous service.

December 4, 2025
Unprompted review
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Rated 5 out of 5 stars

Excellent service from Rich and Jay

Excellent service from Rich and Jay. Very honest and keep to their word. Very reasonably priced. I have never laughed so much buying a car their sense of humour is first class. Would highly recommend this company.

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Above and beyond customer service - nothing I mean nothing is too much!!

What can I say! Rich, Jay and Jamie what a team! From the moment you arrive they make you feel very special.! can honestly say I have never met such genuine people who are car sales people (Yes! which is something not everyone can say).
They went above and beyond what I would have thought possible, ensuring we were both happy with everything.
They explained what the process was, left us to try our new car, for however long we wanted and more importantly left us alone, which again isn't something you get from most car sales companies. I felt like part of their family! They are so relaxed, so helpful and nothing is too much. I have already recommended them to a lot of people, so we will definitely be going back in the future should we ever need another car. Thank you Rich, Jay, Jamie you are a true credit to the company.

November 12, 2025
Unprompted review
Rated 5 out of 5 stars

As good as it gets

Being part of the Rainford family is definitely VIP level. Once again Rich and the team have donned their capes and done what they do best….. be kind be truthful be generous and be the best they can be…..I’m constantly overwhelmed at how they do things especially the after care.
They ripped up the used car guide to salespeople and rewrote it.
Brilliant
Outstanding
Fantastic
Legends
Love em

December 1, 2025
Unprompted review
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Rated 5 out of 5 stars

If I could give more than 5 stars I…

If I could give more than 5 stars I would. Fantastic customer service.

After having trouble with another dealership I made a phone call to rainford cars and was welcomed in the same day.

We made a good deal on a car and the turn around was second to none.

After being let down by another dealer it was a breathe of fresh air dealing with Rainford cars.

They even gave me a car to use while finances with previous dealer were sorted out!

Thank you to the team at Rainford cars! Second car I have purchased off them and don’t think I will ever buy from anyone else!

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought a car from this…

I recently bought a car from this company after recommendation, the staff, Rich and Jay specifically, were nothing but polite and helpful in aiding me to find a new car. Would highly recommend for their service and selection of cars available. Thank you again!

October 25, 2025
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Rated 5 out of 5 stars

Absolutely the easiest and smoothest…

Absolutely the easiest and smoothest car purchase ever! I am looking forward to taking free of charge home delivery of my lovely car next week. Friendly, understanding Real people. The type of business you know you can return to and recommend to others time and time again. Thanks so much for making it all so easy for someone who finds it hard to navigate a big purchase.
Hands down, the most efficient, friendly people who it's been an absolute pleasure to do business with!

October 25, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing customer service

Amazing customer service.
I had a problem with my car and having let Rich know about it the problem was sorted straight away.
Their customer service is outstanding.
I would recommend this company and especially Rich to anyone needing a new car

September 29, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant customer service

We originally went to see Rich at Rainford Cars for a vehicle we’d spotted online, but when we arrived another car caught our eye. Rich was incredibly attentive and really listened to what we were looking for. He even suggested a different option than the one we first test drove, and was more than happy to let us try it out. There was never any pressure to buy, which made the experience relaxed and enjoyable.

We ended up choosing a Range Rover Sport, which drove beautifully—deal done! There were a couple of minor cosmetic issues, but Rich immediately agreed to sort them. A couple of weeks later, we noticed a slight noise from the engine. Again, no problem—Rich got the car booked in straightaway, the issue was fixed under warranty, and within two days we had it back running like a dream.

The whole process has been faultless. We’re so impressed we’ll be returning soon to purchase both a van and another car for our business. Rich has also kindly offered to keep an eye out for a little run-around for our daughter.

Highly recommend this dealership—the service has been second to none!

September 6, 2025
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ (would give 6 if I could!)

⭐⭐⭐⭐⭐ (would give 6 if I could!)
I recently bought a BMW 318i from Rainford Cars and the whole experience was absolutely amazing. The process was seamless, smooth, and completely tailored to my needs. The car was exactly as advertised, and I couldn’t be happier with it.

Richie and Jamie have been exceptional throughout – professional, friendly, and genuinely client-focused. They really go above and beyond, and it shows. If there was an option to give 6 stars, I definitely would!

Keep up the fantastic work guys – you’re doing a tremendous job. Highly recommended!

September 16, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service

Wow ! .. The service and after service received from Richard , Jay and his team has been exceptional . From start to finish it’s been a pleasure purchasing my gorgeous car . The team have gone above and beyond and welcomed any questions and tweaks needed even fitting my new personal reg for me when I went back today . Nothing is too much trouble and there’s always service with a smile with no hard sell . By far one of the best experiences I have had buying my car. If I could award 10🌟’s I would !!

September 9, 2025
Unprompted review
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Rated 5 out of 5 stars

I purchased my new car from Rainford…

I purchased my new car from Rainford cars last week , staff was all amazing make you feel so comfortable and gave us full health check ,service ,valet before collecting it , Definitely be using them as my local garage to renew an upgrade my cars , Lovely people and so polite like a family run business all staff lovely

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Originally went to see the Red Golf R

Originally went to see the Red Golf R, when I arrived at Rainford cars I was met by Rich, he handed the keys over and left us too it. Now this guy was one of the most genuine guys I’ve ever come across in the car industry, Im currently looking to downgrade my A35 AMG for something cheaper so I can sort out moving to a new house. After talking to rich and having a conversation with him, it was very clear this guy is very honest and genuine. I would absolutely recommend rich, and rainford cars too anyone! I will definitely be buying my cars from him in the future

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Richard who I dealt with was very…funny polite and professional

Richard who I dealt with was very inviting friendly explained everything very professional good talked me through everything I don’t remember how the other man’s name was But was very helpful advising me on the car connected all my phone to it before leaving as I didn’t know how was not rushed at all to leave they made sure I was comftabke before leaving thanks again for your service Richard actually went above and beyond to get it on the only day I had free even thought it should of been the following day so thanks again highly recommended lovely people :)

July 16, 2025
Unprompted review

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