Rove Concepts Reviews 19,367

The pics and details provided for each product are superlative. Yet, check-out was a bit cumbersome. And even thought the checkout details show $0 because we'll be picking up the item at the Santa Fe... See more

Easy to navigate website, lots of beautiful furniture (I have purchased from Rove before this and the chair was lovely) and good pricing, especially during a sale! I would have given 5 stars but I ha... See more

We haven’t received our furniture yet, but so far we are very happy with Rove Concepts! The customer service has been amazing, helpful, and accommodating. We arrived just before closing and they staye... See more

The furniture is great, but the "sale" process is incredibly frustrating and opaque. Prices are raised before they go on sale. "Flash" sales extend for entire months. I've been monitoring the price an... See more

Sales associate Vicky in the Vancouver store was very helpful throughout the whole purchase experience. She followed up with us but was not pushy to make the sale. We are hoping the lead time won't be... See more

I actually went to the Toronto showroom. While visiting I was assisted by Manda who was wonderful. When ready to make my purchase, she was no longer with the company. I decided to purchase online…p... See more

If you are looking to help your young adult children transition into a more mature phase of life, this furniture sets the tone perfectly. It's not just a place to sleep; it's a standard of living. hig... See more

Website and ordering experience is good. The paid membership sign-up for discounts seems a bit predatory but I'm a forcefully converted proud member now. For returns, I wouldn't be seeing that member... See more

We were familiar with the Rove Concept products from their website, but stepping into the Toronto's show room was a real, exiting experience. The showroom associates are there for you, courtois and... See more

I always have the best experience with roves team and online support! Finding the right fit is important. Matching the color we have with our coach to our new accent chairs is amazing and paired with... See more

Your web site was easy to navigate both while shopping and checking out. I had been looking at your sectional for awhile now and ordered swatch samples that arrived quickly and were easy to order. Th... See more

Beautiful items on their site but their checkout was not working properly. It wouldn’t process my order and took 2hours of updating the web browser to have it go through. Waiting on my order now,... See more

No weight for items. . It’s relevant when deciding on White Glove. Also chat not available to ask questions during Black Friday. Additionally, Rove should provide connectors for sectional pieces

First time I’ve purchased from Rove Concepts & one of the best shopping experiences I’ve had! Right after the order they kept me updated on what to expect & when to expect my delivery. The furniture c... See more

I'm so glad I decided to visit the showroom in person. Seeing the fabrics and designs up close really made a difference. The showroom is absolutely stunning and gives you great inspiration for your ow... See more

The website is easy to use. However, I was purchasing a sofa and noticed that the fabric type wasn’t clearly indicated in the description. I found myself guessing, and eventually realized it was micro... See more

The pages take a bit longer to refresh, but finding what I need online is simple. I recommend displaying the price directly under each product instead of requiring a double click. The design is beauti... See more

As one of my first purchases from Rove Concepts the experience was quite positive. It’s easy to look for products information. I would have given a perfect score if the AR view was working but unfortu... See more

I had an excellent experience shopping with Rove Concepts. Choosing and customizing our pieces was an absolute breeze — the website is intuitive, the options are clear, and the whole process felt ef... See more

very nice company of lovely furnitures at a good price. helpful concierge too. vegan leather and solid wood. this is exactly what i need.

While everything was done via email, the respondent was very professional and accommodating. I got a quick response and resolution. They made me feel valued and did everything to make sure my order wa... See more

This is for the shopping experience only. I don't like the fact that shipping is so expensive; and that I get 5 e-mails a day about the items in my cart is about to sell out - thats pure marketing b.s... See more

I liked how easy the web interface was. The web interface was easy to navigate and the membership benefits were well advertised to make sure we got the most from our purchase. We would have liked t... See more

I found the Website user-unfriendly to edit my order. I had to empty my basket and start shopping to edit. There should be an option to change the number of items being purchased at the point of rev... See more

I had the pleasure of dealing with lavell wimberly. He meet all my expectations and was absolutely wonderful to deal with. Very professional and knowledgeable on the product line. I will be purchase... See more

I love the products at Rove Concepts. I have purchased a great deal over the past free years. High quality contemporary furniture at great value (when I look at companies such as RH). Having said t... See more

Luisa from the showroom in Miami was very helpful. She answered all the questions we had and explained us everything we needed to know. Her professionalism was key in our decision to order the chairs.... See more

I've been buying furniture from Rove Concepts since 2021, always very satisfied not only with the items delivered to my house but also with the impeccable attention of the concierge team. Thank you ve... See more

Called for information on which chair to go with a table and they were so helpful with it! They answered all questions quickly about the materials of the tables great experience.

Website was easy to navigate. My on-line experience was better than my in-store experience. It's great idea to visit the stores to see the fabric swatches and the actual products, however most of the... See more

The customer service representative was knowledgeable, thoughtful and helpful. Since she was working from home, it is clear that their data systems are better than most retailers…. They get an “ A “... See more

We went there in person and Brian was very helpful from the Toronto retail store. We received swatches and explained the details of the couch and was elated to answer our question on the couch.

Quality never depreciates . The side mamp from rove concepts is a feast for an eye specially the strong and heavy marble base.

I like the AR functionality and the ability to read other reviews on the product that I am about to purchase. The instore experience is also great. Staff was helpful only me choose the fabric.

I tried to place this order on the website from my laptop and it wouldn't go through. It wouldn't allow me to enter a form of payment. Fortunately when I tried the same thing on my phone, I was abl... See more

Brian from your sales team was extremely helpful in answering all my questions and also in anticipating any questions I may have about the delivery process. He made my purchasing process very smooth... See more

Although I am not able to see the table size in store, the staff in store was kind to show me how I can use augmented reality to visualize how it looks in my house

We ordered most of our furniture from Rove Concept. Always good quality and beautiful designs. The concierge service has always been responsive and helpful!

Had our liza table arrive damaged from shipping. I sent pictures and they sent us a new one no hassle and upgraded us to white glove delivery for free.

Rove Concepts furniture stands out as exceptionally beautiful and practical compared to other brands. I’m truly grateful to have discovered your brand.

After I had made mistakes in submitting my order, the two individuals who assisted me in correcting my errors were helpful, patient, and accurate. This is my second time ordering from Rove and I have... See more

Website easy to navigate with quality furniture that I have been ordering throughout this year. Love Rove Concepts!

For something so expensive, white glove shipping delivery should be included. Aside from that, customer service was very helpful.

I recently took delivery of 4 Aubrey Side Chairs. The entire process from ordering to fulfillment was excellent with one considerable hiccup which I will elaborate on later in this post. The concier... See more

The service rep was quite helpful! He heard the specs and look I was going for and provided great recommendations.

The delivery for my 2 night stands went smoothly and we are happy as it matched our upholstered bed frame. The quality of the wood is great too.

They took the time to show us what we needed and were very patient , We have bought multiple items and they last really well.

We went to Rove and were very pleased with the service and quality of the furniture. We ordered on Black Friday and got a good discount. Overall, we are pleased.

It was hard to change passwords. It worked on the laptop, but it didn't with mobile phone. So I made a phone call, actually I am now out side of Canada.

The folks at the store were very knowledgeable about and helped ensure my delivery would arrive when I needed it to.