I’ve been using Rego Recovery for over 20 years and it’s still the best. The taste has changed recently, I think this is due to a sweetener. My only gripe is the packaging, it’s not easy to close th... See more
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I had ordered protein powder, but I thought it wasn’t delivered. The delivery was supposed to go to my friend, and she actually received it but forgot to tell me. Since I believed the order never arrived, I contacted the company and they kindly sent a replacement. About a month later, my friend found the original package in a box at her home.
I informed the company and offered to pay for the extra order, but they refused. So now I have four packs of protein powder, and two of them were gifted. The whole experience was impressive and very customer-focused.
Special thanks to Beth for her support.

Reply from Science in Sport (SiS)
Used SIS products for years and years - fantastic as an endurance athlete and the team at SIS are always so helpful and quick to respond! :)

Reply from Science in Sport (SiS)
Great products with continuous development of new products for improved performance which are trusted and legal

Reply from Science in Sport (SiS)

Reply from Science in Sport (SiS)
Fine, would have given 5 stars but marked down one star for sending continuous emails to review on Trustpilot.

Reply from Science in Sport (SiS)
The ordered product was delivered as expected and within the promised timeframe.

Reply from Science in Sport (SiS)
Chosen products suits my type of activity, good notification and delivery.

Reply from Science in Sport (SiS)
We placed an order for Rego Rapid Recovery on 13 November, delivery was expected 14 -16 November. We still haven't received anything. I emailed SIS on 1 December and still no reply.

Reply from Science in Sport (SiS)
Poor best before date and don't seem bothered
Can get cheaper and better best before date indirectly

Reply from Science in Sport (SiS)
Jonathan helped me with my requests and was very quick with follow up and reply and solved my issue.
Thank you!

Reply from Science in Sport (SiS)
product is great service is lousy - parcel delivery failed as we were out so dpd drove off, then it went into a doom loop of system failure emails to and fro, them saying the parcel was too big so they had to get it onto another van ( shoebox size really?) and finally parcel turns up a week late, in the meantime had to buy another batch to keep me going

Reply from Science in Sport (SiS)
The delivery service was very poor - left the parcel in an unsafe spot and one which was not weather proof. If they had taken 3 or 4 more steps they would have found the safe space which - of course - was water proof!

Reply from Science in Sport (SiS)
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