TadiBrothers Reviews 3,349

TrustScore 5 out of 5

4.9

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, professionalism, and helpfulness. Consumers highlight the representatives' in-depth product knowledge and their ability to clearly explain system features. People appreciate the personal guidance and understanding they receive, noting that their questions are thoroughly answered and their concerns are eased. Consumers express satisfaction with the product quality and performance. Reviewers find the products reliable, with clear images and wide viewing angles. Customers also appreciate the easy installation process and the responsive support team. The ordering process is described as efficient, with representatives asking the right questions to ensure customers get what they need.

Based on these reviews

Rated 5 out of 5 stars
Invited

Leo was willing to help anyway he could. Appreciate his efforts. Had a camera stop functioning and one developed moisture inside the lens. Leo took complete care of the issue.

Rated 5 out of 5 stars
Invited

I found Jeff to be helpful and informative. He provided me with everything I needed to understand in detail exactly what I was buying so I was assured I ordered exactly what I wanted for my RV. The... See more

Rated 5 out of 5 stars
Invited

Rose was very patient with my requests and found a wireless rear view dash mount monitor and license plate camera in my price range. She did a great job of sending photos and texts such that I was... See more

Rated 5 out of 5 stars
Invited

Received mirror monitor that had two cables coming from case. Manual shipped with unit was for a regular display. Reached Leo and explained issue. He quickly sent me the correct manual and walked me t... See more

Rated 5 out of 5 stars
Invited

Today, I placed an order for a second rear license plate camera from Tadi Bros (this time, for my everyday driver). Having seen other add-on cameras from other sources, it was a huge relief to see... See more

Rated 5 out of 5 stars
Invited

Sherwin was most helpful with answering my questions as to the best upgrade for my 99’ Southwind backup camera system. He was knowledgeable, clear and professional as a sales rep. I would hope all cus... See more

Rated 5 out of 5 stars
Invited

Customer service helper Paul was a lot of help trouble shooting my backup camera system. She walked me through the steps to help correct the problem and help me understand the product better. Thank yo... See more

Rated 5 out of 5 stars
Invited

Sherwin was very helpful and knowledgeable about the products. I described what I wanted to accomplish with the monitor and he helped me tremendously. I have purchased many products from tadibrothers... See more

Rated 5 out of 5 stars
Invited

Very efficient call and help rep Rose. It was answered quickly and Rose did excellent at asking right questions to get me what I need. 5 star experience ordering product. Hoping for same once pr... See more

Rated 5 out of 5 stars
Invited

MY experience with customer service was great, Paul guided me in the right direction. I'm impressed with the website and amount of information it gave me. I look forward to receiving my product. Tha... See more

Rated 5 out of 5 stars
Invited

Paul put forth more than usual effort , called me back as well as spoke directly to the installer to be sure she understood the issue and , then followed through with the solution!

Rated 5 out of 5 stars
Invited

Where the TadiBrothers web site leaves off, their tech support people pick up. Paul was able to locate the installation video that I needed in order to install my digital mirror camera system. THANK... See more

Rated 5 out of 5 stars
Invited

Paul was very helpful in getting my unit exchanged. She was kind and understanding and kept great communication throughout the process. I do feel like there is clearly an incentive for the employees t... See more

Rated 5 out of 5 stars
Invited

I placed my order with rose. She was very helpful as I had never purchased a security system for my truck. She asked questions so I got the right security system. She also explained to me about gettin... See more

Rated 5 out of 5 stars
Invited

Sherwin seemed to know what he was talking about. Explained extended warranty info which was my greatest concern: these are very expensive compared to other options so hoping Tadi will be an investmen... See more

Rated 5 out of 5 stars
Invited

Sherwin patiently and completely answered all my questions! He also extended the return warranty guarantee to 45 days since I couldn't install the camera system for another 2-3 weeks due to my schedul... See more

Rated 5 out of 5 stars
Invited

Your agent answered every question I had and explained things about your system that I didn’t know about. I appreciate the personal help and understanding he gave me. Excellent support!

Rated 5 out of 5 stars

Paula went above and beyond what was required to help us get our camera fixed. She is an asset to your company and an excellent employee. Please reward her!

Rated 5 out of 5 stars
Invited

PAUL was very helpful, researched my problem and called me back very quickly expediting my order. Excellent service even though the phone connection was cutting out. Thank you!

Rated 5 out of 5 stars
Invited

Paul tried very hard to find a product that would suit my needs. Unfortunately since I have a leased car and I couldn't have any drilling, we found no cameras that would work for my car.

Rated 5 out of 5 stars
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I contacted Tadi Brothers this morning regarding another shipping mixup. Paul was responsive in sorting out where Tadi Brothers ordering & shipping communication is flawed and made the necessary adj... See more

Rated 5 out of 5 stars
Invited

So I got few questions to make about the product I was thinking in ordering. I call the number through the website and one of the representatives call Sherwin helped me and answer all the questions I... See more

Rated 5 out of 5 stars

Paul was able to address my inquiry and was able to point me to the best unit for my needs within a few back/forth emails.

Rated 5 out of 5 stars
Invited

Paul was extremely helpful in resolving my problem. System is operating again!

Rated 5 out of 5 stars
Invited

Thanks Paul for good service for my new order. I have a lot of questions for comparing with my previous ordered system. Paul discussed with technician many times to give me the information. Thanks aga... See more

Rated 5 out of 5 stars
Invited

This guy made my purchase easy to understand and then explained everything to me I wish that I could of gave him a 10 star rating, because he deserves it. Robert Kennedy

Rated 5 out of 5 stars

I had an absolutely outstanding experience thanks to Paul from customer service. From the moment he answered my call, he was patient, professional, and incredibly helpful. He took the time to list... See more

Rated 5 out of 5 stars

My experience with TadiBrothers was excellent from start to finish. Their team was very knowledgeable and helped me choose the right camera system for my vehicle. Installation was easy and the quality... See more

Rated 5 out of 5 stars

Rose was incredibly knowledgeable and knew the product inside and out. I didn’t expect getting parts for my candy-resistant item to be this easy, but she made the whole process simple and handled ever... See more

Rated 5 out of 5 stars

Rose was extremely knowledgeable and knew the product inside out. I didn’t expect getting parts for my candy-resistant item to be this easy, but Rose made the process simple and handled everything exc... See more

Rated 5 out of 5 stars

I ordered from TadiBrothers and everything arrived on time. The quality is good and as described. I'm happy with my purchase.

Rated 5 out of 5 stars

I appreciated Rose's knowledgeable support in evaluating wired vs. wireless solutions. She helped me understand what to consider, and after confirming the specifics for my car, I was able to finalize... See more

Rated 5 out of 5 stars

Rose was very informative and knew the product inside out. I didn’t think it would be this easy to get parts for my cand-resistant, but Rose made the process simple and did a great job.

Rated 5 out of 5 stars

Sherwin's expertise and helpfulness made all the difference. When I explained what I needed the monitor for, he

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Company details

  1. #5 of 113 best companies in Electronics Store
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  4. #1 of 2 best companies in Horse Transport Supplier
  5. #1 of 10 best companies in Safety Equipment Supplier
  6. #1 of 12 best companies in Truck Parts Supplier

About TadiBrothers

Written by the company

TadiBrothers | We Back You Up

For over 20 years, TadiBrothers has been keeping drivers, fleets, and families safe with technology you can trust and support you can count on. Whether it’s a single RV or thousands of fleet vehicles, our mission is simple: We Back You Up.

Why TadiBrothers
✅ 20+ years in the fleet safety game
✅ Trusted by FedEx, Penske, and major utility & construction fleets
✅ Rugged, IP69K-rated gear built for tough conditions
✅ U.S.-based tech support with real engineers on the line
✅ Systems that grow with you—future-proof and flexible
✅ Straightforward pricing—no surprises, no gimmicks

What We Do
🚚 Fleet Safety Solutions – Scalable backup camera and visibility systems for every vehicle type
🚙 Consumer Products – Reliable backup cameras and accessories for RVs, cars, trailers, and more
🤝 Customer Support That Cares – Easy-to-follow guides, install videos, and live help 7 days a week

Our Promise
Everything ships direct from our California warehouses—no drop-shipping, no middlemen. If there’s ever an issue, you call us, and we make it right. With a 30-day money-back guarantee and solid warranties, you can buy with confidence knowing we stand behind every system.

📍 Proudly based in Southern California, serving drivers and fleets across the globe.
📞 Always here when you need us: 866-966-5550

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews


Rated 5 out of 5 stars
Invited

I found Jeff to be helpful and…

I found Jeff to be helpful and informative. He provided me with everything I needed to understand in detail exactly what I was buying so I was assured I ordered exactly what I wanted for my RV. The order was successfully completed.

December 6, 2025
Rated 5 out of 5 stars
Invited

Thank you leo

Leo was willing to help anyway he could. Appreciate his efforts. Had a camera stop functioning and one developed moisture inside the lens. Leo took complete care of the issue.

December 5, 2025
Rated 2 out of 5 stars

Failed..

My first review was premature.
There were many issues good and BAD.
Communications, fast response time (yes)
Did they answer all my questions (no).
Website is full of info. (much of it is wrong and doesn't even pertain to the items selected).
My problem was the cameras in the package I selected based on a van similar to mine wouldn't fit. When I scrolled down the cameras shown in many places were NOT the ones that came with the package. No-one even asked me for info on my vehicle till we were knee deep in emails and text messages. There should be a form to fill out to give their tech's the necessary info up front. Finally I was told they didn't have a system that would fit my van. My van is one of the most popular on the market, (that's their loss).
Not a good experience In my opinion. After 4 days, of going no-where they had not shipped so my money was refunded quickly.

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with TadiBrothers was…

My experience with TadiBrothers was excellent from start to finish. Their team was very knowledgeable and helped me choose the right camera system for my vehicle. Installation was easy and the quality exceeded my expectations.

November 14, 2025
Unprompted review
Rated 5 out of 5 stars
Invited

Sherwin was most helpful with answering…

Sherwin was most helpful with answering my questions as to the best upgrade for my 99’ Southwind backup camera system. He was knowledgeable, clear and professional as a sales rep. I would hope all customers would have the same fortunate experience and get Sherwin to answer their call.

December 1, 2025

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