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The Pearl Source Reviews 16,465

TrustScore 5 out of 5

4.8

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews.

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superior quality and timeless designs of the jewelry, highlighting that the pearls often surpass expectations. Consumers appreciate the elegant packaging and secure clasps, with many noting the items arrive beautifully presented, making them ideal for gifts. People are also very satisfied with the delivery service, frequently mentioning the speed and efficiency of the shipping process. The ordering process is described as easy and straightforward, and the customer service receives accolades for being helpful, responsive, and professional. Overall, reviewers express high levels of satisfaction and a strong likelihood of repeat purchases and recommendations.

Based on these reviews

Rated 5 out of 5 stars
Invited

I ordered this for my 30th anniversary. I couldn’t believe how quick my necklace and earrings came as well as how well you communicated every step. Your customer service is phenomenal! The item came i... See more

Rated 5 out of 5 stars
Invited

I was a little apprehensive before this purchase as I was coming from an American Store, but I absolutely love the Necklace and the Pearls are a beautiful weight, cold to touch. Very Pleased with my... See more

Rated 5 out of 5 stars
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After visiting brick and mortar jewelry stores that sell everything from gold to diamonds, the pearls seemed like an afterthought, and the experience left me with more distrust and less confidence... See more

Rated 5 out of 5 stars
Invited

My experience is limited to the purchase of pearl and diamond earrings, along with a matching pendant, for my wife. I knew what I wanted from the start, so I needed no extra help. But the company’s... See more

Rated 4 out of 5 stars
Invited

The site is so easy to navigate, and they show many photos of the designs to give you multiple angles. They have great organization on the site as well, so you can choose whatever your looking for eas... See more

Rated 5 out of 5 stars
Invited

Great online shopping experience. The order shipped and arrived quickly. The box that the pearls came in is beautiful. Thank you Pearl Source for the easy shopping experience.

Rated 5 out of 5 stars

I got the the Akoya Freshwater pearl & diamond necklace & earrings for my daughter as a gift for her bridal shower, they were amazingly beautiful and she was so happy and wore them on her wedding day.... See more

Rated 5 out of 5 stars
Invited

I ordered and received an 18 inch strand of Tahitian black pearls in a Peacock hue. They are absolutely stunning! I couldn't be more pleased with my purchase. No hassle, no fuss, just beautiful jewel... See more

Rated 5 out of 5 stars
Invited

Earrings are adorable.Love the cat ears on top, it adds a special touch. Definitely a unique piece of jewelry. The pearls are a beautiful color and quality.

Rated 5 out of 5 stars
Invited

Excellent Service provided, beautifully presented in its own box. Well packed, absolutely love them…. I have purchased from this company so many times I have lost count.

Rated 5 out of 5 stars
Invited

I purchased a pair of pearl earrings and they look beautiful. They’re pristine, with a natural touch of slight irregularity that adds to their charm. The presentation box was elegant and well put tog... See more

Rated 5 out of 5 stars
Invited

I bought four pairs of earrings. I am keeping one and returning three. I called just once to get a return label. I still have to mail the earrings back and get a refund. By my experience, I would say... See more

Rated 5 out of 5 stars
Invited

Great customer service. Received earrings for my daughter and one was broke. Called and had a return label immediately and they shipped the replacements before they received the broken earrings. I’ve... See more

Rated 5 out of 5 stars
Invited

Immediate delivery was great, I won’t have feedback on the purchase until after the ninth of December because it is a birthday gift. I have some concern on the bracelet, I’m not sure if it will be lar... See more

Rated 5 out of 5 stars
Invited

The package came quickly, like within 4 days! The packing and box was beautiful and the earrings were exactly what I wanted! They’re beautiful! I highly recommend The Pearl Source!!

Rated 5 out of 5 stars
Invited

I was searching for a specific size and type of strand and size and found exactly what I was looking for at an EXCELLENT price! The pearls arrived expeditiously and are absolutely beautiful. I won’t... See more

Rated 4 out of 5 stars
Invited

Everything is great. FedEx gave us a runaround, stating they attempted to make a delivery but no one was home. Total BS this is why I rated 4 stars and not 5. As for the pearl necklace, I won’t see... See more

Rated 5 out of 5 stars

Simply the best site for beautiful Pearls. I have bought many necklaces, earrings and bracelets. And my two daughters and wife love everyone I bought. But with confidence, you wont find better Pea... See more

Rated 5 out of 5 stars
Invited

Detailed selection process online was easy to navigate. Updates on progress of delivery status from shipping to receiving. I received my order 4 days sooner than the estimated delivery time. Very ple... See more

Rated 5 out of 5 stars
Invited

This is my second time ordering a gift for a special person. I have not been disappointed either time! The pearls are beautiful, the presentation box is very special/fancy, and the delivery was quic... See more

Rated 5 out of 5 stars
Invited

When I received the package. I felt like I received the most valuable gift. It is presented in the most elegant box and when I opened the box the necklace was so stunning the presentation is beautiful... See more

Rated 4 out of 5 stars
Invited

The pearls and chain are beautiful, however the clasp and ring for the clasp are too small. My wife has difficulty putting on the necklace. You need to imprive the clasp and ring on chain.

Rated 5 out of 5 stars
Invited

The pearls were beautiful!! The gift box that they came in was very elegant! My friend that received them was so impressed she said she was afraid to wear them!! I would recommend this company to anyo... See more

Rated 5 out of 5 stars
Invited

I was nervous for ordering pearls online. I have a beautiful necklace that my husband bought me years ago that I've been trying to find matching earrings for these earrings were absolutely perfect. Th... See more

Rated 5 out of 5 stars
Invited

I was so thrilled when I opened my package- the pearls surpassed my expectations Beautifully presented and so gorgeous Highly recommend and will buy again

Rated 3 out of 5 stars

Delivery came on time, I was able to track it the whole time. This is a gift for my mom and was super excited, just to open it and be super disappointed.. one of the pearls has a clear scratch, fro... See more

Company replied

Rated 5 out of 5 stars
Invited

I’m your customer from couple of years coming back to purchase my dream jewelry. The quality is always top notch, designs are timeless and prices are unbeatable. Thank you pearl source. I’m very happy... See more

Rated 5 out of 5 stars
Invited

Here’s a polished, high-quality review you can use: ⸻ ⭐️⭐️⭐️⭐️⭐️ A Stunning Multicolor Pearl Necklace — Even Better in Person I recently purchased the multicolor freshwater pearl necklace... See more

Rated 5 out of 5 stars
Invited

As for the Pearls, they look great - size and color very uniform. As for how much my wife enjoyed them, I bought them for our anniversary, Dec. 11th, so I will have to wait to see her reaction and ho... See more

Rated 5 out of 5 stars

This is my fourth order from The Pearl Source. I am very happy with all my orders; quality, packaging, and the free 2-day delivery. Excellent! I would recommend this company to my family and friends.... See more

Rated 5 out of 5 stars
Invited

I ordered for the first time from The Pearl Source. It was very easy to do. The pictures of the items are very true!! The earrings I got are beyond what I expected!!! They are absolutely beautiful and... See more

Rated 5 out of 5 stars
Invited

Quick delivery, great quality so I knew exactly what I was buying. Beautiful pearls! The gift box was nicely elegant too!

Rated 5 out of 5 stars
Invited

I had to return them. They were too small, but they look great. Otherwise thank you for the fast shipping now let’s hope that the return process is just as easy.

Rated 5 out of 5 stars
Invited

Good quality product at a reasonable price. Delivery was on time, my lady is extremely happy with the product.

Rated 5 out of 5 stars
Invited

Absolutely gorgeous!! Hope she loves them. They are a Christmas present, so she hasn't seen them yet. I'm sure she will love them!

Rated 5 out of 5 stars
Invited

I really loved my earrings! Great quality, beautiful design, delivery on time!

Rated 5 out of 5 stars
Invited

The necklace arrived promptly and was even nicer than I expected

Rated 5 out of 5 stars
Invited

Pear source is very responsible , friendly and very quick in response! The shipping is quick too!

Rated 5 out of 5 stars
Invited

Purchased for Christmas gifts for my four daughters. I hope they love them as much as I hope.

Rated 4 out of 5 stars
Invited

Delivery was prompt. Unfortunately, no signature was required on an expensive package. I wasn't home and luckily was able to have someone else pick it up from my door.

Rated 5 out of 5 stars
Invited

It was my first time ordering pearls online. To be honest, I was scared. I read so many reviews, both pros and cons. I first visited several jewelry stores here in Canada to be on the safe side, but t... See more

Rated 5 out of 5 stars
Invited

I bought this bracelet as a birthday gift for my next big birthday which is coming up. So excited for it to arrive. It is a perfect fit and the pearls are stunning. Gorgeous luster and matching of pea... See more

Rated 5 out of 5 stars

Beautiful pearls and elegant packaging! The recipient was so impressed she said she was afraid to wear them. I highly recommend this company for anyone seeking a gorgeous selection of pearls.

Rated 5 out of 5 stars
Invited

I’m My experience with The Pearl Source has been outstanding. These pearls were absolutely beautiful, and the quality far exceeded my expectations. The customer service was top-notch—every interact... See more

Rated 5 out of 5 stars
Invited

My purchase of my first pair of real pearl earrings as a blessing to me, I absolutely love them. I have followed the instructions exactly as written to prevent discoloration or hurt the pearls in an... See more

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Company details

  1. #11 of 133 best companies in Jewelry Store
  2. #18 of 425 best companies in Clothing Store

About The Pearl Source

Written by the company

Sudhu.gif
SHOP PEARLS
WHO WE ARE
PEARL EDUCATION
RETURN POLICY
CONTACT US
PEARL NECKLACES
PEARL EARRINGS
PEARL SETS
Pearls are available at discounts of 60-80% at The Pearl Source, an online wholesaler of pearl necklaces, pearl earrings, pearl rings, Tahitian pearls, black pearls and other pearl jewelry.

Contact info

4.8

Excellent

TrustScore 5 out of 5

16K reviews

5-star
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1-star

Replied to 73% of negative reviews

Typically replies within 2 weeks


Rated 5 out of 5 stars
Invited

Satisfied Customer

Very easy to order through the well designed website. The product received was excellent and of high quality. The packaging was awesome and shipping was on time.

December 5, 2025
Rated 5 out of 5 stars
Invited

Lustrous Shade!

The black Pearl necklace was a gift from my husband for our wedding anniversary and I
couldn’t be more thrilled. The pearl necklace is absolutely gorgeous. Beautiful packaging as well!

December 7, 2025
Rated 4 out of 5 stars
Invited

Delivery was prompt

Delivery was prompt. Unfortunately, no signature was required on an expensive package. I wasn't home and luckily was able to have someone else pick it up from my door.

November 28, 2025

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