ThriftBooks Reviews 2,555,383

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers appreciate the wide selection of products available and the ease of navigating the website to find what they need. The quality of the products consistently meets or exceeds expectations, with many consumers noting that even used items often arrive in excellent condition. People also value the company's pricing, finding it reasonable and economical, especially when compared to other retailers. Consumers are particularly pleased with the promptness and efficiency of the delivery service. The order process is smooth and worry-free, with clear and accurate tracking updates provided every step of the way. Overall, reviewers express high satisfaction with the company's products, prices, and service, making it a top choice for their needs.

Based on these reviews

Rated 5 out of 5 stars
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The ThriftBooks Company for ordering for, or even reselling used is both possibly! They keep your interest alive while viewing books or items into webinar! To notes about each item is very helpful to... See more

Rated 5 out of 5 stars
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I buy a LOT of books throughout the year. I buy most of them from Thriftbooks. They are economical and usually arrive in good to excellent condition and promptly. The ability to earn extra book... See more

Rated 5 out of 5 stars
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Website easy to use. "Very good" condition books I've ordered look brand new. Prices are very reasonable. Communication from company about my order & arrival times is excellent. Arrival time of order... See more

Rated 5 out of 5 stars
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You have an almost unbelievable stockpile of books, some of which have been out of print for decades. I have been quite surprised that you have several old books available that have been out of print... See more

Rated 3 out of 5 stars
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Usually a positive experience but after ordering a number of kids books in multiple orders there are multiple mistakes I would like to correct. I don’t know how to do this. How can I contact Thrift Bo... See more

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Rated 3 out of 5 stars
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For the most part used books have always come fast and as advertised. Recently there have been new books I've ordered that are taking far longer than expected and the tracking of the split shipments... See more

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Rated 5 out of 5 stars
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It’s amazing that the books I ordered were exactly “like new.” I appreciate that you can choose what condition the books come in, with varying associated pricing. While books in newer condition cost m... See more

Rated 3 out of 5 stars
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I wish there was a better description of the condition of the book that was ordered and received. As it was a former public library book, it needed to be "cleaned up" before it was sold. I was able... See more

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Rated 5 out of 5 stars
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I don’t know how many years I have considered Thriftbooks my go to Online bookstore, but it has been many. I can honestly say I have never been disappointed by one purchase. I always feel I get what I... See more

Rated 5 out of 5 stars
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They have a fantastic stock of rare, first edition, and old books! You can find almost anything! I also like the fact that they notify you if a book you are looking for becomes available. They ship fa... See more

Rated 5 out of 5 stars
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The ThriftBooks website is so easy to navigate, and I am astounded by the vast selection of books that are available. My partner and I have faced some health issues recently, and finding books here... See more

Rated 3 out of 5 stars
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Placed order, was notified it would be there in 8 days. As time got closer delivery got pushed out another 8 days. I realize the holiday season has started, but don't understand why delivery dat... See more

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Rated 5 out of 5 stars
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I order from Thriftbooks often and I've always been satisfied. Matter a fact I send books via Thriftbooks as gifts quite often since a used book is about the same price as a Hallmark card!! Once a b... See more

Rated 5 out of 5 stars
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Title: Trustworthy, Reliable, with the best book for the price. My best experience buying books on line is from ThriftBooks for being the most reliable, with the best price for books that arrive b... See more

Rated 5 out of 5 stars
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I have placed several orders through Thrift Books. Each one has been exactly as described as to condition and the prices are always reasonable. The selection is widespread over many genres. My purchas... See more

Rated 3 out of 5 stars
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The book was in “ok” condition but that’s to be expected from a used book. Although I’m a little upset that such a large and substantial book was shipped loose in a plastic bag. So it’s unknown how... See more

Company replied

Rated 4 out of 5 stars
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I am always satisfied with my orders from Thrift Books. Most of my purchases are for my classroom. With that being said, I hope in the future books marked as very good or like new condition, should re... See more

Rated 3 out of 5 stars
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Delivery was sooner than expected. My used book was not in as good shape as expected. I expected some wear but did not expect the binding to have separated from the cover. It was advertised as good.... See more

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Rated 5 out of 5 stars
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I love looking for books on ThriftBooks! The website is easy to navigate with each category easy to search with listings of the various book offerings of that genre/subject/author; also, you are able... See more

Rated 4 out of 5 stars
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Good company! Variety of books and editions available for purchase and reasonable prices. I have noticed prices have increased, which doesn’t bother me, except for the dynamic pricing where I add a bo... See more

Rated 5 out of 5 stars
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I bought an art book (John Singer Sargent) for a Christmas present, used for a fifth of the price it was offered new, (Which I couldn't afford). It was delivered quickly and in good condition. Thr... See more

Rated 5 out of 5 stars
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Thriftbooks provides an astonishingly wide variety of books, many of which are rare finds. Theirs is an easy website to navigate. Book prices are good, delivery is often before their given date, and t... See more

Rated 3 out of 5 stars
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I can no longer see the original description, but I’m fairly certain it indicated that there was no writing in the book. A child’s handwriting is in the inside cover. Also, I purchased expedited shipp... See more

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Rated 5 out of 5 stars
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I order from thrift books all the time. I get two or three packages every week, so I’ve got hundreds of books over the last few years. Typically the books are in exactly their promised condition, and... See more

Rated 3 out of 5 stars
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I was not shown the ship to address until after I placed the order.. I had two ship to addresses on file, neither was marked as default address, It was not the right ship to address, I tried to ch... See more

Company replied

Rated 5 out of 5 stars
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Once again Thriftbooks comes through 100%!!!! Thriftbooks is my go to whenever I need a book. Every transaction I’ve had has been excellent in every way. Books are always as described ( in excellent... See more

Rated 5 out of 5 stars
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ThriftBooks always comes through with an order! If you see it, they have it. And they don’t substitute something else in place of what you order. (I’m speaking about a recent experience I encountered... See more

Rated 3 out of 5 stars
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Shipping is excruciatingly slow. The two Nancy Drew books were great. I should have paid more attention to the book about presidential wives. It was not a book a 7 yr old could comprehend. She has... See more

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Rated 3 out of 5 stars
Verified

I was disappointed in the condition of two of the books I ordered. Pages were dog eared and there was a lot of underlining throughout. Another book had a bent cover. While I understand that I am purch... See more

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Rated 5 out of 5 stars
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This is my 6th or 7th order from Thriftbooks in the last year. Always awesome service, quality of used books always meets or exceeds what is listed and the value is uncompareable. Thank you Thriftbook... See more

Rated 5 out of 5 stars
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ThriftBooks’ system is top notch. After searching on-line for a recommended book, I found it referenced with ThriftBooks. Their process for ordering and paying was simple, clean, and fast. They sen... See more

Rated 4 out of 5 stars
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Understanding that shipment was done over a holiday, not sure why it took eleven days to get my books. Then, the books were in a bubble pack instead of a box. The bubble pack was open and the books we... See more

Rated 4 out of 5 stars
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This was a completely new book by the son of a favorite lady. It came in perfect shape earlier than originally foreseen solves me the time tonread at least part before a group overview.

Rated 5 out of 5 stars
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Speedy delivery. Books in good condition. However, one of the books has too many mistakes, spelling and grammar: how to train your rottweiller puppies. The author could take some lessons in writing... See more

Rated 5 out of 5 stars
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Thank you for your great service, as you know that I love to read and usually read 3-4 hours a day and often more. I like having a list of books that I want to read and then deciding which ones to cho... See more

Rated 3 out of 5 stars
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Prices are great and helped us be able to do more for Christmas, however, even though we bought books thay were marked as like new or very good condition, we received books that very definitely were... See more

Company replied

Rated 5 out of 5 stars
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I have consistently been happy with the prices, availability, and accuracy of the condition descriptions of the books I buy here. I'll keep coming back, it's one of the first places I look any more w... See more

Rated 5 out of 5 stars
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Purchased the book: The Christian History of the Constitution of the United States of America - Christian Self-Government By Verna M. Hall We received the book in EXCELLENT condition! (Just like... See more

Rated 5 out of 5 stars
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I really like the different options for each book available - for personal interest of reading, there is a very cheap option of a "good" or "acceptable" book - which is always very good to me! For a... See more

Rated 4 out of 5 stars
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The books came in exactly as expected! One of them was in acceptable condition, and it was basically bent in half, so I'm not sure how I feel about that, but it was acceptable condition, so I don't mi... See more

Rated 5 out of 5 stars
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Any purchase from ThriftBooks is a sure thing! I've been buying books from them for several years now and have never had a bad experience. They have SO many titles to choose from, there is always some... See more

Rated 5 out of 5 stars
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I’m extremely impressed with my recent order from ThriftBooks. This was the quickest delivery I’ve ever received from any online book seller—my package arrived much earlier than expected and in grea... See more

Rated 4 out of 5 stars
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I love the selection of books, many of which are now out of print. It would be very helpful, however, if the packaging had a large "DO NOT BEND" label on the outside. The books in my latest shipment... See more

Rated 5 out of 5 stars
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I've been getting more into reading lately and didn't want to support Amazon. I came across ThriftBooks. I was a little nervous just because I hadn't dealt with them. But after my first purchase, I'll... See more

Rated 5 out of 5 stars
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One thing I love about ThriftBooks, no matter how small it might seem, is that the stickers easily come off the covers of the books. Can't tell you how many used bookstores I've been to that use stick... See more

Rated 5 out of 5 stars
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Best booksellers. The used books are good quality, reasonably priced, and shipped fairly quickly. More affordable than Bookshop.org, less problematic than Barnes & Noble, and FAR better ethics than A... See more

Rated 5 out of 5 stars
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Great prices, great products! I love shopping second hand and Thriftbooks makes it easy. Materials are quality checked, so unlike that resale shop DVD you won't find scratched DVDs or books with pages... See more

Rated 5 out of 5 stars
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The person packaging the book was such a thoughtful person to include a personal note and a dollar bill saying: “ I am enclosing a dollar because given the condition of the book I think that is fa... See more

Rated 4 out of 5 stars
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I really like shopping on thrift books, I have found some cool old movies that I haven’t been able to find anywhere else. I have had a couple instances where I have received the wrong disc, but the cu... See more

Rated 5 out of 5 stars
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Thank you for making it available for me to educate myself on Dostoevsky for only a few dollars 🙌 Seriously though, so blessed to have access to such a great selection of books for affordable prices... See more

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Company details

  1. #9 of 27 best companies in Book Store
  2. #36 of 105 best companies in Hobby Store

Written by the company

ThriftBooks Global LLC is the world’s largest independent online seller of used and new books, having sold more than 300 million used and new books since its inception. Founded in 2003, ThriftBooks.com strives to provide a best-in-class e-commerce shopping experience, as evidenced by its 2025 Best Online Shops recognition, its 2025 Best Customer Service award seven years in a row, and its 5-star "Excellent" Trustpilot score with more than 2.1 million customer reviews. Customers who shop at ThriftBooks.com enjoy everyday low prices shopping from over 19 million used and new books, the largest selection of any independent online bookseller. ThriftBooks provides a personalized recommendation engine for all customers with an account, where they can discover books recommended just for them. Customers earn free book rewards through the company’s much-loved loyalty program, ReadingRewards, where they earn points for purchases and redeem those points for free book awards. Customers can also earn free books through the company's Tell-a-Friend program, called ShareBookLove. ThriftBooks also offers a program for educators, called ThriftBooks 4 Teachers. Educators, librarians, and homeschoolers can join the program for free after verifying their status online. ThriftBooks 4 Teachers provides an everyday benefit of "Every 5th book free" plus an elevated status in the ReadingRewards program. For full circular economy impact, ThriftBooks provides a buyback program, called ThriftBooks BuyBack, where customers can sell back selected books for cash or store credit.

ThriftBooks - Read more. Spend less.

Written by the company

Millions of Books under $5
ThriftBooks was created with the goal of bringing the joy and benefit of reading to as many people possible. With millions of books under $5, ThriftBooks makes it possible to Read More. Spend Less.

We guarantee our books!

All ThriftBooks Pass Our Quality Control Test

The ThriftBooks difference is not just low prices on used books; it’s a Quality Guarantee. At least four ThriftBooks staff members verify the condition of each and every book you buy. Like you, our team has very high standards. You should know exactly what to expect when your purchase arrives.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3M reviews

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Replied to 99% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Verified

Easy, quick, convenient. RECOMMEND!

I received my books much quicker than the estimated time, and was so pleased by the ease of ordering! I also received slips on how to sell books back to the site, which I definitely plan on taking advantage of. Easy, quick, convenient. I'd recommend this site to everyone

November 30, 2025
Rated 5 out of 5 stars
Verified

Super easy.

Website super easy to use and books sent quickly. Quality of books match descriptions so far.

December 6, 2025
Rated 1 out of 5 stars
Verified

You sent me the wrong book.

You sent me the wrong book.
Some one marked it wrong. I'm unable to print the return label. And can't get near a Post Office.
So what do I do now ? Just eat it ?

December 4, 2025
Rated 1 out of 5 stars
Verified

I never thought that the "book" was a…

I never thought that the "book" was a cheap and poorly made print. It would have been much easier and cheaper to print it from my house because what you sold me is a totally joke!

December 6, 2025
ThriftBooks logo

Reply from ThriftBooks



Hello, Ana.

We are sorry to hear that your experience was not a positive one and for any inconvenience caused. Please contact us at the link below and we will be more than happy to correct this for you.
https://www.thriftbooks.com/contact.aspx

Kirsten

Rated 1 out of 5 stars
Verified

I ordered three books eight days ago…

I ordered three books eight days ago and have received only one. I am aware that your forms say 5-10 days. However, I've never had this happen with Thrift Books before. The two I have not received are: "HER
Again," bio of Meryl Street and "The Singularity is Nearer" by Ray Kurzweil. I am hoping they are not lost.

December 5, 2025
ThriftBooks logo

Reply from ThriftBooks



Hi, Roslynn.

We're sorry your item has not arrived within the estimated delivery time. Please contact us at the link below so we can work with you to correct this issue.  We're here to help!
https://www.thriftbooks.com/contact.aspx

Kirsten

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