TilesDirect™ Reviews 1,181

I had been looking for some tiles to 'match' as close as possible to existing ones after a small floor repair. I was able to order small samples to ensure they match, which arrived very quickly, then... See more

The tiles ordered were a good match (although slightly skinner than the one box of remaining tiles we had to go with however they will work well and the project is completed and looks great!

TilesDirect was so helpful and their prices were great! I was interested in several tiles for a bathroom remodel and the team so patient through a few revisions of both tiles and quantities. Their p... See more

I received my tile shipment exactly 7 days after I placed my order. Tiles were priced less than I found locally and were in perfect condition when delivered. Will definitely use again!

Asked them 2 questions based on a particular tile they have, they replied to 2nd question, ignored first one. I followed up then they said they don’t have that manufacturer’s tiles at all (which is... See more

The tile that was sent to me was nothing like it was pictured. I understand the whole day a lot thing I had to floor covering stores. My mistake for trying to rectify something from an online store.... See more

Our tiles were lost after shipping and Tiles direct sent a new order with expedited shipping. They saved the day. We loved the excellent service. Thank you Tiles Direct. Sharon Haney

Ordering was simple. Their representatives are very helpful, especially with getting replacement tiles to me after some damage during shipment. I am very pleased with my tiles and the entire order/del... See more

Knowledgable people with great products and service. Very satisfied with Tile Direct.

I was looking for a particular tile for my kitchen remodel and TilesDirect was able to provide it, ship it and follow through on the request.

While I haven't yet purchased all the tiles, I have received all the samples I ordered, and the customer service was very responsive. I would recommend Tiles Direct for my clients.

I needed the tile by a specific date and your staff came through. Communications and updates were excellent.

Great prices, and the follow-up throughout the buying process and delivery was terrific. A smooth and reliable experience!

I had some difficulties in my order due to the manufacturer sending the wrong tile. Tile Direct managed the issue with perfect customer service! Thank you!!

Great price, helpful customer service department, fast processing and shipping. We are very happy with our purchase!

Good price and timely delivery. Not as easy to track when shipped and delivery route but sufficient tracking.

great service everyting arrived intact . We are very happy.

We got a great deal on the tile we ordered. It took a littel longer than we expected to get the tile but it was in good shape when it arrived

Communication when I emailed was quick and reliable. thank you

great prices but also terrific follow up throughout the buying and waiting for delivery.

Received my samples within a week. Great service

TilesDirect was easy to work with- they had what needed and shipped it quickly. I’ll keep them in mind for my next tile project.

We love our product! Your service was quick and accurate.

great customer service. product was shipped on time and no damage.

Great customer service and tiles were in great shape upon delivery

Great customer service. Whitney is excellent. She goes above and beyond.

Great customer service- very quick to respond. Fast shipping.

Great company. Best price and wonderful service.

Fast responses and updates

Great pricing and delivery - all arrived undamaged and is already installed!

Very helpful customer service. Excellent product and service.

Great communication both in the ordering process and damage replacement..

Good product, good prices, good service!

I recently ordered tiles from Tiles Direct and overall I’m happy with the purchase. The selection was excellent and the delivery was fairly quick , everything arrived in good condition. The team handl... See more

Great service and the product was a perfect match with our existing tile.